Chemin de l’Argiliere 34/22  1234 Vessy (GE), Switzerland  Phone: +41 78 710 87 51  E-Mail: zu.janstova@gmail.com
Objective
 Geneva-based professional very knowledgeable translator with a strong command over English, German,
Italian, Japanese, Czech, Slovak as well as very good working knowledge of Russian and French
(read/write/speak) and 15 years’ hands-on experience with multinational clients and multinational
companies.
 Well versed in providing system-wide foreign language translation services in order to facilitate
communication
 Able to adhere to interpretation standards and conforming to code of ethics
 Hands on experience in providing both written and oral translation and interpretation services between
parties
Experience
Thomson Reuters, Geneva Area, Switzerland New Business
Executive for trading segment in Germany

June 2012 – August 2014
Responsible for new business development in Germany, Trading, C&E and Hedge Fund segment
 Development and execution product presentations and product demonstrations remotely and on-site
 Identification and qualification of new prospects  Conduction of need/solutions analysis  Representation of products, based on the deep domain knowledge or product knowledge  Development and maintaining a database (sales pipeline) of potential and existing account penetration for
sales management
Thomson Reuters, Geneva Area,
Switzerland UDM Conversion Executive
January, 2011 to May 2013
 Responsible for first line telephone and e-mail support with queries raised by Thomson Reuters customers.
 Converted existing customer worksheets of legacy product lines to the Thomson Reuters Eikon environment
 Open, convert, troubleshoot and test files allocated to the 1st level conversion team.
 Escalated conversion issues to UDM Conversion Specialists.
 Diagnosed and discuss results and alternatives with UDM Conversion Specialists.
 Managed the customer relationship through the use of Siebel CRM.
 Made use of remote support technology to communicate with peers and customers.
Zuzana Ooms Translations, Dublin, Ireland
Owner
September, 2009 to January 2011
 Main working languages: Japanese, English, German, Italian, Slovak, Czech, Russian;
 Translations, interpreting, editing, proof-reading, teaching, DTP;
 Sectors: financial, Telco, technical, medicine, chemistry, biochemistry, business, patents, trademarks, government, oil
court translations, marketing, engineering, tourism,
 SEM, SEO, EU pamphlets, documentation, communication and presentations, communities;
 Translated more than 3 million words over the last year;
 Worked and is actively working with more than 100 clients and agencies
 Examples of the projects: Koplyanik on Oil crisis in Russia, EU Summit on Climate change,
 Patents: Toyobo, Toyota, Sanyo, Panasonics, companies: Tyco, Abbott, Sanyo, Tetra Pack, U.S. Embassy
 ESTA program, Siemens, documentation for representation of Slovak Republic at Expo 2010 in China,
 Burkino Faso Project in Africa, various pharmacy-vigilance documentation,
 Regular fashion updates for Japanese Vogue, Japanese Microsoft contracts, John Deere, NEC, Samsung, Breast light
 Others
Google, Dublin, Ireland
Senior Media Executive
May, 2008 to August, 2009
 Main working languages: English, German, Italian, Slovak, Czech, Russian;
 Lead generation and follow-up calls, meetings for SEM and SEO;
 Assisted with the organization and participated in various marketing events in Hamburg, Berlin, Dublin, Zurich;
 Joint-projects with internal departments;
 Business Development within emerging markets: Eastern Europe: Slovak and Czech Republic
Business Objects, Dublin, Ireland
Maintenance Renewal Account manager
September, 2006 to August, 2008
 Renewing service contracts and up-selling services for German, Italian and English-speaking countries;
 Face-to-face internal meetings: organization, goal setting and follow up;
 Negotiations of contractual T&C’s with potential clients;
 Joint-projects with financial, accounting and sales departments with successful results;
 Upgrading of the licensing systems and contract upgrades;
 Systematically over-achieved on sales quota;
Apple Inc., Cork, Ireland
Sales Coach
April, 2005 to August, 2006
 Coaching and training sales teams for European markets in multiple languages;
 Special focus groups for private and SMB sales in: Germany, Austria, Switzerland, Italy, Norway, Sweden, Denmark and
 Development of coaching and training structures for European sales teams;
 Delivering sales training during sales induction of new-hires
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Dell Computers, Bratislava, Slovakia
Account Manager & Team leader Outbound team
March, 2005
January, 2003 to
 Countries: DACH region: Germany, Austria, Switzerland;
 Development: account manager for private sector – account manager small and medium
businesses – sales coach for
 private sector – team leader for outbound team (small and medium business ) ;
 Hiring, training, coaching and leading a team of 30+ people in multiple languages;
 Lead generation for Germany, Austria, Switzerland, Belgium, and Netherlands.
 Leading a team of new-hires to overachieve their quarterly targets by 30%.

Kuoni, Vienna, Austria
Travel agent – general
November 2002 – December 2003
 Preparation of global itineraries for individual and groups;
 Working in GALILEO and AMADEUS systems;
 Contract handling with global airlines, hotels, restaurants
Gulliver’s Travel GTA, Vienna, Austria
Travel agent for Japanese tourist groups
January 2001 – October 2002
 Preparation of itineraries for various length of stay;
 Contract conclusion with international hotels, restaurants, touristic attraction, travel agencies;
 Preparation, translation and formatting of itineraries as part of an official proposal;
 Translation of business documentation and communication
VIT Promotions, Vienna, Austria
Tourist guide for Italian, Russian and Japanese tourists
June 1996 – December 2001
 Pick-ups airport-hotel and vice-versa of touristic groups;
 Acting as tour guide for inner city, Schoenbrunn and the city surroundings;
 Assisting with restaurant, bus and hotel reservations
Tokyo and Chunichi Shimbun, Vienna, Austria
Assistant to publisher
May 1995 – September 1999
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 Daily news research in APA and REUTERS systems;
 Translation and editing of news articles for publishing;
 Interpreting during business trips, e.g. Presidential election in Slovakia, wine-tasting in Slovakia
(Japanese-Slovak and vice-versa)
Education
1990 to 1994
Srobarova High School (Kosice, SK)
 Major: English and German
1994 to 2000
University of Vienna, Institute of Japanese and Korean studies (Vienna, AT)
 Major: Japanese studies, Vienna, Austria
1997 to 1998
Kyoto University (Kyoto, JP)
 Faculty of Literature, KUINEP Exchange Program
Skills
 Slovak, Czech (Native)
 English, German, Italian, Russian, Japanese (Fluent)
 French (Working Knowledge)
 English: Certificate of competency – 4 years/general
 German: Certificate of competency – 4 years/general
 Russian: Certificate of competency – 8 years/general
 Japanese: Certificate of competency – 2 years/patents, trademarks and medicine – general &
chirurgical
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