Negotiation Handout

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Negotiation Basics

Negotiation: The process in which two or more participants attempt to reach a joint decision on matters of common concern in situations where they are in actual or potential disagreement or conflict.

Negotiation Strategies:

Distributive : Win-lose, zero-sum, claiming all profit or maximum share for oneself

Integrative : Creating value and finding solutions that best meets all of the needs of the parties

Mixed-Motive : Meeting the needs of all or most of the parties and then claiming an appropriate share for oneself

Negotiation Styles:

Competitive : Trying to gain all there is to gain

Accommodative : Willing to yield and accommodate

Avoiding : Trying to stay out of the negotiation/conflict

Compromising : Trying to split the difference or find an intermediate point

Collaborative : Trying to find the maximum possible gain for both parties—carefully exploring the interests of all of the parties.

Negotiation Terms:

BATNA/Reservation Point: The Best Alternative To a Negotiated Agreement (BATNA). The point beyond which a party will not continue to negotiate.

Positions vs Interests: A position is what you say you want or must have. Positional bargaining is usually distributive. An interest is an object or need, and a reason why you want what you want.

In a negotiation it is important to distinguish between positions and interests (both yours and the other party’s).

Three stages of a negotiation:

1) Pre-negotiation Preparation and Planning:

Collect relevant facts and information

Understand what is at stake in the negotiation

 Ask yourself, “What are you trying to achieve?” and “What is the other party trying to achieve?”

Understand and evaluate the relationship between the parties. Understand who you are negotiating with.

 Determine your target and your BATNA, as well as the other party’s target and

BATNA

2) Formal Negotiation a.

Orientation and Initial Relationship b.

Information Exchange c.

Initial Proposals d.

Narrowing of Differences

Form an agenda to cover with the other party

Discuss both parties positions and interests

Develop initial proposals

Narrow differences and find options for mutual gain

Ensure consideration of all available information

Manage conflict effectively

Focus on your strengths and bargaining power in order to help effectively steer the negotiation toward a positive process

3) Agreement

Plan to finalize a deal

Be prepared to compromise at times

Select the best solution

Develop an action plan and implementation plan

Evaluate the outcomes and process

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