Gail J. Davis 10 Richmond Street Pensacola, FL 32507 (850) 291-6110 kaysky1@juno.com PROFESSIONAL SUMMARY Seeking a career position with an organization/company which I can utilize my skills with an opportunity for growth and advancement. Ability to provide service to a diverse population. Experience with training new employees. Effective team communicator, with proven abilities to impact students’ future educational career choices for employment. STRENGTHS: Financial Aid Defaulted Student Loans Strategic Planning Admission Applications Workshops/Conferences Receptionist Recruitment Counseling Career Testing Microsoft Office Conflict Resolution Customer Services Switchboard Operator Evaluate Transcripts Academic Advising Work-Study Bluemen Oral Communication Data Entry Annual/Monthly Reports Eligible to receive Business/Education, Career Specialist, And Guidance Counselor Certificates PROFESSIONAL EXPERIENCE Columbia Southern University Orange Beach, Alabama Military Admissions Counselor, Office of Admissions (01/2014-7/2014) I counsel Active Duty/Retired Military, and their Dependents with Educational Goals. I assist the military/dependents with the Admissions Application Process. I verify their information on their Admissions Application. I add their previous colleges to their Academic Tab, as well as their Military Transcripts. I counsel the military/dependents with Career Choices, requesting their college transcripts. I follow up with my military/dependent students updating them on their Application Status; I counsel them from the time their Admissions Application was received to the Enrollment Process in their college courses. I assist the Veterans with information on how to apply for their Veterans Benefits. I am knowledgeable about the Veterans Benefits; such as Chapter 30, Chapter 33, etc. Once the Veterans Benefits have been approved. I informed them to scan and email their Certificate of Eligibility, and I add the documents to their file for the college to receive payment for their tuition cost/books. University of West Florida Pensacola, Florida Student Services Representative, Office of Admissions (10/2012-10/2013) Process Admissions Applications for acceptance to the University. Evaluate/Calculate Transcripts for student’s grade point averages…and course requirements for College Acceptance. Evaluate ACT/SAT/PERT/TOEFL Test Scores. Review all Applications for Residency Requirements. Post Grade Point Averages, Course Requirements, and ACT/SAT/PERT/TOEFL Test Scores on CICS. Document necessary information on note screen…phone calls received, information received for students files. Pensacola State College Pensacola, Florida Student Services Specialist, Educational Opportunity Center (10/98-07/2012) Provide guidance to a diverse population of students in the preparation and processing of applications for federal grant requests to cover cost of attending school. Complete and electronically file financial aid forms utilizing the university’s filing system software. Coordinate the referral process of student enrolling in the college work-study programs. Established and implemented the first off-campus office located inside the Workforce Escarosa Career Center. Developed activities and resources to implement and evaluate the program; involve other school staff in making decisions about the effectiveness of the program. Provide individual and group counseling services to meet the developmental, preventive and remedial needs of students with disabilities, referring them to Vocational Rehabilitation. Recruited for a diverse population of all ages for school enrollment. Evaluate student educational history to provide guidance on educational opportunities of institutions within the region, state, and the country. Assist students in applying for state, local, or private scholarships. Utilizing the Career Assessment Inventory Test, accurately interpret test data to assist students in discovering their career interests and provide them with information on colleges or vocational-technical schools which offer programs related to their interests. Ensure that all students have equal access to the counseling program regardless of race, national origin, sex, religion or handicap. Provide guidance to NAS Pensacola active duty, retired and dependent personnel with college entrance choices. Pensacola State College Pensacola, FL Switchboard Operator/Receptionist (01/96-10/98) Answer multi-line telephone for main campus. Assisted the faculty and staff with long distance and overseas calls. Trained new employees on using the switch board and keeping a log of incoming and outgoing phone calls charged to the college. EDUCATION 01/01-04/02 University of West Florida, Pensacola, FL Major: Master of Education in Curriculum/Instruction 07/98-08/99 Troy University, Naval Air Station, Pensacola, FL Major: Master of Science in Counseling and Psychology (18 credit hours earned) 06/97-06/98 Bachelor of Science Degree, Troy University, Naval Air Station, Pensacola, FL Major: Human Resources Management 10/95-06/97 Associate of Science Degree, Troy State University, Naval Air Station, Pensacola, FL Major: General Education 01-95-07/95 Certified, George Stone Vocational Technical Center, Pensacola, FL Major: Data Entry Operator REFERENCES References and additional information upon request