Vocational Training
and Education
National Centre for Ports and Shipping
Semester 1, 2014
Distance Education
BSBLED710A
Develop Human Capital
Also covering the higher education unit:
JNB515
Knowledge Management
Postgraduate Studies
Lecturer/ Unit Coordinator:
A/Prof. Marcus Bowles

Aust: 0412439009 (Direct)

marc.bowles@utas.edu.au

Consultations by appointment
Unit Outline
Contents
WELCOME .................................................................................................................................... 3
INFORMATION ABOUT THIS UNIT .................................................................................................. 4
Unit description ............................................................................................................................................ 4
Linkage to other units ................................................................................................................................... 4
Intended learning outcomes......................................................................................................................... 4
Alterations to the unit as a result of student feedback ................................................................................ 4
Training and Assessment .............................................................................................................................. 4
Credit or Advanced Standing for prior knowledge and skills ........................................................................ 5
Recognition of Prior Learning (RPL) .............................................................................................................. 5
LEARNING RESOURCES .................................................................................................................. 6
Prescribed textbook ...................................................................................................................................... 6
Recommended reading ................................................................................................................................ 6
Online study for the Unit .............................................................................................................................. 7
Unit DVD or USB Storage Device .................................................................................................................. 8
Guide on Format and writing Styles: The ‘MLM Toolbox’ ............................................................................ 8
DETAILS OF TEACHING & LEARNING ARRANGEMENTS.................................................................... 8
Independent study........................................................................................................................................ 8
Variations to your enrolment ....................................................................................................................... 9
Refund policy ................................................................................................................................................ 9
Assistance ..................................................................................................................................................... 9
UNIT SCHEDULE .......................................................................................................................... 10
Competency alignment to topic schedule .................................................................................................. 11
LEARNING EXPECTATIONS AND COMPETENCY ASSESSMENT ........................................................ 12
Expectations ............................................................................................................................................... 12
Assessment (Higher Education) .................................................................................................................. 13
Assessment schedule .................................................................................................................................. 13
Competency alignment to relevant assessment activities ......................................................................... 13
Competency Matrix .................................................................................................................................... 14
Assessment Instruments ............................................................................................................................. 14
Specific performance requirements ........................................................................................................... 15
Academic referencing ................................................................................................................................. 16
Academic misconduct ................................................................................................................................. 16
Penalties ..................................................................................................................................................... 17
Submission of assessment items ................................................................................................................ 17
Extension of submission date ..................................................................................................................... 18
DISTANCE EDUCATION ................................................................................................................ 19
ASSESSMENT ATTACHMENT FORM .............................................................................................. 19
ASSIGNMENTS/ASSESSMENTS..................................................................................................... 20
Assignment 1:
Assignment 2:
Assignment 3:
Research Project (Essay) ................................................................................................ 20
Study: Human Capital Audit ........................................................................................... 22
Quiz (Examination of Knowledge) .................................................................................. 24
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BSBLED710A Develop Human Capital & JNB515 Knowledge Management
Welcome
Hello and welcome to the study of knowledge management with a primary orientation
towards the development of employees. This is an applied course anchored in the
innovative processes and emerging theory relating to developing human capability in
organisations.
This unit of study will advance an integrated way to explore how we can manage knowledge
and human capital development within an organisation. It will do this through study and
analysis that falls into two main parts; firstly a study of knowledge capital and knowledge
management, and secondly, a study of human resource development. The link or cross over
between these two themes will be the development of Human Capital within an overall
Knowledge Capital Framework; what will be termed Human Capability Development.
You will see we have three assessment points; an initial project essay-style assignment
requiring the application of research and investigative methods covering in Topics 1 to 6; a
second report-style case study or workplace assignment requiring a deep appreciation for
merged application of both human capital and with human resource development theories
studied in Topic 7 to 10; and, finally, a quiz to test your academic understanding and
knowledge on the topic.
As we progress through the unit please let me know how you are doing. My major role is to
assist you. If you are having problems, the sooner you contact me the better. Often an email
message can save you hours of frustration or uncertainty.
Personal best wishes,
Marcus Bowles
Unit Co-ordinator
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BSBLED710A Develop Human Capital & JNB515 Knowledge Management
Information about this unit
Unit description
This unit describes the performance outcomes, skills and knowledge required to identify
human capital; to consult on the advantages of human capital with internal and external
stakeholders or collaborative partners; and to develop and monitor the capital value
attained through implementation of human resource development activities.
Students will be introduced to knowledge management and why it is contingent upon the
development of human resources and their capital value. Rather than just focus on
information management and technology, this course will focus on people, processes and
systems. It will show how to manage within a digital or information economy while
maintaining full awareness as to how the capacity of people to perform and learn within and
outside the organisation’s boundaries will directly impinge overall knowledge capital value.
Linkage to other units
As you undertake this unit it may be useful to examine in conjunction with innovations in
learning practice or digital learning or leading change. As such assignment work in this unit
could be related to unit JNB514 Transformational Leadership (addressing national
competency standard BSBLED701A Lead personal and strategic transformation) or where
human capability development could be tied to organisational needs and a learning strategy
developed as part of study for BSBLED702A Lead learning strategy implementation
Intended learning outcomes
On completion of this unit, you should be able to:
1.
2.
3.
4.
Identify and establish the advantages of human capital to an organisation
Understand the structure and types of knowledge capital
Identify existing human capability and the capacity of the organisation
Plan and prioritise human capability development
Alterations to the unit as a result of student feedback
The Registered Training Organisation RTO and AMC, University of Tasmania are committed
to improving the quality of its programs and meeting the needs of its students. To achieve
the above objectives, we like to hear from our students about their learning experience.
Towards the end of the semester you will be given the opportunity to give feedback on this
unit and others that you are currently studying.
Training and Assessment
This unit is framed around Competency Based Training (CBT) and Assessment. The corner
stone of CBT is the competency standards contained within the industry Training Package.
The concept of competency focuses on what is expected of an employee in the workplace
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BSBLED710A Develop Human Capital & JNB515 Knowledge Management
rather than on the learning process and embodies the ability to transfer and apply skills and
knowledge to new situations and environments. Competency is a broad concept that
includes all aspects of work performance and not only narrow task skills. Each unit of
competency describes outcomes relating to work performed to a standard. Students
undertaking training and assessment receive a competent result when successful
performance is demonstrated.
Students may request access to personal records at any time. Requests to view personal
records should be made in writing. AMC management permit access to records only by
students or student authorised parties and AMC staff.
Credit or Advanced Standing for prior knowledge and skills
AMC recognises all Qualifications and Statements of Attainment issued under the Australian
qualifications Framework by any higher education providers and registered training
organisations (RTO) as valid credentials.
Recognition of qualifications issued by other RTO is usually for purposes of entry into a
qualification where another qualification or certain Statements of Attainment are a
prerequisite to entry, or for part completion of a qualification based on Statements of
Attainment for the units/modules already held by the student. It is mandatory that RTO’s
accept the qualifications and Statement of Attainments issued by other RTO’s.
Recognition of qualifications issued by other registered training organisations does not
require an RTO to recognise the qualifications/Statements of Attainment issued by another
RTO for any purposes other than training with that RTO, such as licensing or compliance
arrangements, e.g. security or regulatory requirements.
Recognition of qualifications issued by other RTO does have a limited lifespan. If the
qualification/Statement of Attainment is has been superseded and is no longer on the
national training information system, recognition of prior learning would be the most
appropriate way to proceed.
Recognition of Prior Learning (RPL)
Recognition of Prior Learning (RPL) is available for all Units of Competency. A Skill Check is
also available to rapidly assess if you have relevant prior experience, skills or knowledge.
The learning outcomes of each unit provide the RPL benchmarks. Candidates may receive full
recognition or advanced standing for the competencies required for a course or module.
Individuals enrolling in a vocationally accredited qualification may later opt to apply for RPL.
RPL is a formal process conducted through national RPL Guidelines and procedures all RTOs
must have in place. It is offered to assist those who may have previous experience or skills
to gain recognition and formal qualifications without repeating or undertaking unnecessary
training.
Students requesting RPL must obtain and lodge an application for "Recognition of Prior
Learning" with the course coordinator. Students receive the RPL Guide prior to enrolment
which includes the application documentation as well as a step by step guide of what is
required.
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BSBLED710A Develop Human Capital & JNB515 Knowledge Management
RPL will enable Participants to:





Receive recognition of current levels of skills and knowledge
Increase understanding of how to achieve qualifications
Improve confidence in their current level of skills and knowledge
Undertake fewer units/modules of training by gaining ‘credits’ or advanced
standing (higher education)
Save time and accelerate attainment of a qualification.
Learning resources
The unit achieves these outcomes through an applied learning project, and participation in
exercises and learning activities that involve discussion, debate and development of
scenarios, solutions and propositions. Group work and informal collaboration and
discussions are important learning tools and will be a key part of the resources provided in
the unit to facilitate learning.
Prescribed textbook
There is no prescribed textbook for this unit. A Human Capability Development ebook with a
consolidated set of notes is provided. This is supported by a series of Study Guides for each
topic area and handouts, readings and associated video or online resources.
Recommended reading
Reading widely in this unit is not only encouraged but also necessary. Useful information
can be found in other textbooks, journal articles, professional magazine articles such as
Wired, and from the Web. In particular, you may find the following informative and useful.
Textbooks
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Boudreau J.W. & Ramstad, P.M. 2007, Beyond HR: The New Science of Human
Capital, Boston: Harvard Business School Press
Choo, C. & Bontis, N. (eds) 2002, The Strategic Management of Intellectual Capital
and Organizational Knowledge, New York: Oxford University Press.
Curtis, B, Hefley, W.E., Miller, S.A. & Curtis, B. 2010, People CMM: A Framework for
Human Capital Management, Upper Saddle River, NJ: Addison-Wesley.
Delahaye, B.L. 2011, Human resource development: Managing learning and
development, (3rd ed.), Australia: Tilde University Press.
Fitz-enz, Jac., 2010, The New HR Analytics: Predicting the Economic Value of Your
Company's Human Capital Investments, New York: AMACOM.
Holsapple, C.W. (ed) 2003, Handbook on Knowledge Management, New York:
Springer.
Hand, J. & Baruch, L. (eds.) 2003, Intangible Assets: Values measures and risks,
Oxford: Oxford University Press.
Rao, M. 2004, Knowledge Management Tools and Techniques: Practitioners and
Experts Evaluate KM Solutions, London: Butterworth-Heinemann /Elsevier.
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BSBLED710A Develop Human Capital & JNB515 Knowledge Management

Whetten, D.A. & Godfrey, P.C. (eds.) 1998, Identity in Organizations: Building Theory
through Conversations, Thousand Oaks: Sage Publications.
Journals/Professional Magazines
The following are useful sources of support materials and research.
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KM World
Journal of Management
Human Resource Management Review
Journal of Human Capital
The Learning Organization
International Journal of Learning and Change
Knowledge Management Research & Practice
Electronic Journal of Knowledge Management
Knowledge Management Review
Websites and online resources
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Standards Australia 2005, Australian Standard™ for Knowledge Management AS5037
2005,
Australia,
Sydney:
Standards
Australia.
Available
at
http://infostore.saiglobal.com/store/Details.aspx?docn=AS0733769306AT
Seely Brown, J. 2006, Tinkering as a Mode of Knowledge Production, Video, YouTube.
Sourced April 2009 at http://www.youtube.com/watch?v=9u-MczVpkUA
Boudreau, J. 2007, The New Science of Human Capital, Video resource. Youtube
Sourced May 2009, at http://www.youtube.com/watch?v=j3rZSIqZ0pM
Nick Bontis Institute for Intellectual Capital Research, resources and publications,
http://www.bontis.com/research.htm
Shealey, R. 2009, Innovation as a Learning Process, http://vimeo.com/3475327
KM for Development (KM4Dev) community http://www.km4dev.org/
Brint knowledge portal http://www.brint.com/km/
Human Capital RSS and blog http://strategic-hcm.blogspot.com/
Proceedings of the European Conferences on Organizational knowledge, Conference
Archives: http://www2.warwick.ac.uk/fac/soc/wbs/conf/olkc/archive/
John Seely Brown, speeches: http://www.johnseelybrown.com/speeches.html
Karl Wiig, Knowledge Research Institute portal http://www.krii.com/
Egbu, C, Hayles, C, Quintas, P, Hutchinson, V, Anumba, C & Ruikar, K July, 2004,
Knowledge Management for Sustainable Construction Competitiveness: Final Report,
UK: Department of Trade and Industry. Sourced March 2009 at
http://www.knowledgemanagement.uk.net/resources/kmfinal.pdf
Online study for the Unit
All learning materials, resources and links will be available at the course website.
If you will be unable to gain online access on a regular (e.g. weekly) basis, an option is to
plan ahead, and complete any required online activities when you get the opportunity. If you
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BSBLED710A Develop Human Capital & JNB515 Knowledge Management
consider you may be unable to take this option please contact your Unit Co-ordinator at the
earliest opportunity.
Unit DVD or USB Storage Device
Content supporting this unit can be supplied on a digital storage device that contains a
variety of resources such as:




Copies of important documents such as this Unit Outline
Media files such as audio and video segments associated with particular topics
Electronic readings [Copyright law permitting]
Other resources to support your study.
Guide on Format and writing Styles: The ‘MLM Toolbox’
If you are unfamiliar or unsure of how to reference and format a written report or
assignment a guide exists that can be of great assistance. Within AMC the Department of
Maritime & Logistics Management (MLM) at AMC has produced a ‘Toolbox’ which contains
valuable information to help make your studies with the Department as enjoyable and
productive as possible.
In the ‘Toolbox’ you’ll find a range of useful ‘how to’ resources, including:




Study tips and techniques
Information on how to prepare and write assignments (including referencing
guides)
How to prepare for end of semester exams
How to interpret feedback and assessment results, as well as course information
and key contact details within AMC and UTAS generally.
If in doubt the approved student ‘Toolbox’ can be found on the AMC website at:
http://www.amc.edu.au/alt/mlm/toolbox/
Please take the time to familiarise yourself with its content so that you can quickly locate
relevant information when you need it. [Note: Much of the content is presented in a
sequence reflecting your likely needs across the semester.]
Details of teaching & learning arrangements
Independent study
This unit is designed largely for self-paced study. There are sufficient resources and activities
in the study package (study guide, readings) to allow you to progress largely by self-study,
but you are encouraged to engage with fellow students and your lecturer(s) through the
unit’s online presence.
Please refer to the Unit Schedule in the next section for details on the unit syllabus and key
dates, and in particular information regarding due dates for assessments.
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BSBLED710A Develop Human Capital & JNB515 Knowledge Management
Variations to your enrolment
If you wish to vary your enrolment, either adding or withdrawing from a unit, you will need
to make these alterations by contacting the RTO Manager.
Michelle Marsden
Manager
UTAS-AMC Registered Training Organisation
Locked Bag 1399
Launceston TAS 7250
marsdenm@amc.edu.au
Refund policy
All fees and charges levied on students enrolling in courses offered are clearly outlined to
students before they enrol. Flexible payment plans available for training programs and the
cancellation/refund arrangements are applicable.
AMC guarantees that no additional charges will be imposed during the period covered by the
course being undertaken. Where fees are paid in advance of services rendered, students are
entitled to a 100% refund of course fees paid, if AMC is notified before service delivery
commences. AMC guarantees to ensure that all fees paid in advance are maintained in cash
assets until services are delivered, ensuring that refunds are available if required.
Refunds may also be sought and negotiated on an individual basis with AMC where delivery
has commenced. In this instance a percentage of student fees will be refunded dependent
on the percentage of the service provided.
Enrolment fees paid by students for any program cover administrative components of
service provision and are non-refundable.
All AMC course fees are designed to minimise the impact of fees and charges on the student
through flexible payment plans, dependent on program type.
Assistance
If you are experiencing difficulties with your studies or assignments, have personal or life
planning issues, disability or illness which may affect your course of study, please make
contact with us at the earliest point possible.
As a guide, if you need assistance with:
(1)
(2)
(3)
(4)
academic matters, contact your AMC Unit Coordinator
course progression, contact your AMC Course Coordinator
personal, enrolment and other administrative issues, contact the RTO
administration office
learning and study techniques, refer to the ‘Toolbox’ or contact your lecturer
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BSBLED710A Develop Human Capital & JNB515 Knowledge Management
All students with identified Literacy, Language and Numeracy, or other special needs, are
encouraged to discuss their needs and customisation requirements with their Course
Coordinator, who may access extra support and modify course materials as appropriate
There is a range of University-wide support services available to you including Teaching &
Learning, Student Services, and International Services. Please refer to the Current Students
homepage at: http://www.utas.edu.au/students/.
Should you require assistance in accessing the Library visit their website for more
information at http://www.utas.edu.au/library.
Unit schedule
This unit is structured around adult learning principles and offered by distance study in 12
topics. These may be completed through weekly, sequential study or as blocks of study
appropriate to your schedule.
Topic
Alignment to
Unit Learning
Outcome
Guide questions
PART A: Human Capital Development
1.
A Theoretical Overview
2.
Dimensions of Knowledge
3.
From Competence to Capabilities
4.
5.
6.
Leading Knowledge Management
within an Organisation
Generating Knowledge Capital
Managing Human Capital
PART B:
7.

What is Human Capital?

What is Human Capital Management?

Develop new perspectives on the Knowledge Age and
The Digital Economy?

What is knowledge management in organisations?

What is the difference between information and
knowledge?

What are the knowledge types and how may structure
vary?

How do we acquire knowledge

How do we define and differentiate capacity, capability
and competency?

Why do we need to define capabilities within an
organisational setting?

What are the elements
Management Framework?

What is a KM implementation Life cycle?

How do we conduct a knowledge audit?

Why should we profile people and positions using a Full
Range Capability Model?

How do we build an organisational Knowledge Capital
framework?

What forms of capital reside within Knowledge Capital?

How does structural and social capital differ?

What resides in ‘Pools’ of Knowledge Capital?

How can we value different forms of knowledge assets?

What is Human Capital Management (HCM)?

What is the difference between human capability and
human capital?

How can we develop human capability?

What is HRD and what does it do?
LO 1
within
a
Knowledge
LO 1 & 2
LO 2 & 3
LO 3
LO 3
LO 3 & 4
Human Resource Development
Human Resource Development: A
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BSBLED710A Develop Human Capital & JNB515 Knowledge Management
LO 3 & 4

What is the relationship between HRD and Knowledge
Management?

What is the theoretical relationship between HRD, KM
and Human Capital?

What is Transformative HRD?

How do we design HRD activities to build capabilities and
competencies?
Developing Deep Organisational
Capabilities – Learning and
development

How do we
engagement?

What does a systematic approach to organisational
learning look like?
10. Developing Deep Organisational
Capabilities - Agility

What is agility and why is it important?

What is the relationship between organising human
capital and agility?

How do we link learning, strategic readiness and agility?

What is absorptive capacity and why is it important?

How do we maximise absorptive capacity?

How do networks, relationships and communities affect
absorptive capacity?

What trends are occurring in Knowledge Management?

What trends are occurring in Human Resource
Development?
Theoretical Overview
8.
9.
Transformative and agile HRD
11. Developing Deep Organisational
Capabilities - Absorptive Capacity
12. Future Trends in the Management
and Development of Human
Capability
enhance
LO 3 & 4
individual
learning
and
LO 4
LO 4
LO 4
LO 1 & 4
Competency alignment to topic schedule
BSBLED710A Develop human capital
ELEMENT
Performance Criteria
1.1. Analyse and evaluate the principles of human capital theory and
concepts
1.2. Assess the factors involved in the formation of human capital
1.3. Determine the capital asset value of human resources in an
organisation, an industry or a region
1.4. Determine the relationship between human capital and organisational
requirements
2.1. Develop and prioritise strategies for deploying human capital
2. Consult on the
development strategies to support the organisation training needs
advantages of
profile in consultation with key stakeholders
human capital
2.2. Negotiate with key stakeholders on opportunities for collaborative
development
human capital development projects
3.1.
Complete human capital needs analysis and development planning
3. Develop and monitor
according to organisational requirements
human capital
3.2. Analyse and interpret information and data on human capital gaps and
development
forecasts
3.3. Implement options and strategies to develop, attract and retain talent
3.4. Implement options and actions to optimise asset value of human
resources in relation to organisational strategic imperatives
3.5. Determine talent and develop the potential of human capital required
to meet organisational requirements
3.6. Promote the capacity of the organisation, team and individual
employees to achieve strategic and personal advantage through effort
to develop human capabilities
1. Identify human
capital
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BSBLED710A Develop Human Capital & JNB515 Knowledge Management
Relevant
Topic
1, 2, 3, 6
3, 4, 5, 6
5, 6
4, 5 & 8, 10
6 & 10, 11, 12
6 & 10, 11, 12
6&5
3, 5, 6
3, 5, 9
7, 8, 9, 10, 11,
12
3, 4, 5, 6 & 9, 10
8, 9, 10, 11, 12
Unit schedule 2013
While study is flexible as a distance study unit, set times do exist and need to be met for
assignments. A date is also set for the intensive session. Nominal dates exist to promote
study planning and lecturer support. Should completion be planned outside this time it will
need to be negotiated with the lecturer and learning support from tutors may be unavailable.
Nevertheless all study in funded qualifications will have to be completed within set
timeframes. These will be covered in the course outline.
Week
Dates
Topic
Notes & Topics
1
20 January 2014
1
2
3
27 January 2014
3 February 2014
2
3
4
10 February 2014
4
5
17 February 2014
5
6
7
24 February 2014
3 March 2014
6
7
8
10 March 2014
8
9
17 March 2014
9
10
24 March 2014
10
11
31 March 2014
11
12
7 April 2014
12
13
14 April 2014
14
21 April 2014
Final Quiz
15
Monday
28 April 2014
End of unit
Assessment
Formal commencement
A Theoretical Overview
Dimensions of Knowledge
From Competence to Capabilities
Leading Knowledge Management within
an Organisation
Generating Knowledge Capital
Assignment 1 due
17 February 2013
Managing Human Capital
Human Resource Development: A
Theoretical Overview
Transformative and agile HRD
Developing Deep Organisational
Capabilities – Learning and
development
Developing Deep Organisational
Capabilities - Agility
Developing Deep Organisational
Capabilities - Absorptive Capacity
Future Trends in the Management and
Development of Human Capability
Easter Period
Assignment 2 due
28 March 2013
Assignment 3 Due
26 April 2013
Distance students
due date for ALL final
submissions
Learning expectations and competency assessment
Expectations
You are expected to spend an average of around 10-12 hours per week on dedicated study
for this unit – including self-study, any online activities and preparation for assignments.
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BSBLED710A Develop Human Capital & JNB515 Knowledge Management
Assessment (Higher Education)
Your performance in this unit is graded as follows:
Grade
Fail
Pass
Credit
Mark (%)
<50
50-59
Distinction
60-69
70-79
High
Distinction
80+
Assessment schedule
Assessment
Value (%)
Time
Due Date
Links to
Intended
Learning
Outcomes
(AEST)
See note
Coursework:
Assignment 1 (Research
project)
Assignment 2 (Study/Report)
Assignment 3 (Online Quiz)
Total Marks
15
16:30 hours
17 February 2013
30
35
16:30 hours
16:30 hours
28 March 2013
26 April 2013
1, 2
3, 4
1,2,3, 4
100%
Competency alignment to relevant assessment activities
BSBLED710A Develop human capital
National Competencies and
elements
Assessment Tasks and Activities
1. Identify human capital
Reflective Knowledge quiz in Modules 2, 4 and
8.
Handout 3.1 Competency self-assessment tool
Handout 3.2 Capability self-assessment tool
Handout 4.3 Full Range Leadership Capability
Assessment Tool
Handout 5.2 HR Audit
Reflective Knowledge quiz in Modules 2, 4 and
8.
Handout 5.2 HR Audit
Handout 6.1 Human Capital Development
Project Planning Template
Reflective Knowledge quiz in Modules 2, 4 and
8.
Handout 8.1 Transformational audit tool
Handout 10.1 Agility Scorecard
Handout 11.1 Self-assessment of absorptive
capacity
Handout 9.1 Employee Satisfaction Audit
Handout 9.2 Identifying and planning talent
development
2. Consult on the
advantages of human
capital development
3. Develop and monitor
human capital
development
Relevant Activities
Submitted Assessments
Assignment 1
Major knowledge quiz
Assignment 1 & 2
Major knowledge quiz
Assignment 2
Major knowledge quiz
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BSBLED710A Develop Human Capital & JNB515 Knowledge Management
Competency Matrix
The following table maps the assessment undertaken in BAA506 Learning Through Practice A (Workplace). All assessment is mapped against the national
unit of competency elements and performance criterion.
Assessment Instruments
HC1. Research project (Essay)
HC2. Case Study/ Report (Human Capital Audit)
HC3. Online Quiz (Examination of knowledge)
COMPETENCY TITLE: BSBLED710A Develop Human Capital
Assessment Instruments
HC1
HC2
HC3
Element 1: Provide leadership to learning strategy formation
Performance Criteria
1.1. Analyse and evaluate the principles of human capital theory and concepts
1.2. Assess the factors involved in the formation of human capital


1.3. Determine the capital asset value of human resources in an organisation, an industry or a region
1.4. Determine the relationship between human capital and organisational requirements

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












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
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
Element 2: Design and develop organisational learning strategy
Performance Criteria
2.1. Develop and prioritise strategies for deploying human capital development strategies to support the organisation training needs
profile in consultation with key stakeholders
2.2. Negotiate with key stakeholders on opportunities for collaborative human capital development projects

Element 3: Implement organisational learning strategy
Performance Criteria
3.1. Complete human capital needs analysis and development planning according to organisational requirements
3.2. Analyse and interpret information and data on human capital gaps and forecasts
3.3. Implement options and strategies to develop, attract and retain talent
3.4. Implement options and actions to optimise asset value of human resources in relation to organisational strategic imperatives
3.5. Determine talent and develop the potential of human capital required to meet organisational requirements
3.6. Promote the capacity of the organisation, team and individual employees to achieve strategic and personal advantage through
effort to develop human capabilities
Specific performance requirements
In order to pass this unit you must submit all the required assessment items and obtain an aggregate of 50% overall.
In addition, all submissions of assessment items must show evidence of a substantive effort being undertaken in attempting to complete all assessments. For those students without
access to the internet assignments may be submitted by mail. You will need to have the assessment item counter signed and dated by a witness and sealed before mailing to the RTO
manager or unit coordinator.
The assessor may contact you to discuss verbally, or require further written work to clarify the content of any or all of your coursework.
Please note that while drafts of written work may be submitted on terms agreed with your facilitator, resubmission of written work for reassessment is not permitted. This is to
optimise conformance with university assessment policy and, on successful completion, assure credit/advanced standing into higher education units.
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Academic referencing
In your written work you will need to support your ideas by referring to scholarly literature,
works of art and/or inventions. It is important that you understand how to correctly refer
to the work of others and maintain academic integrity.
Failure to appropriately acknowledge the ideas of others constitutes academic dishonesty
(plagiarism), a matter considered by the University of Tasmania as a serious offence.
For information on referencing and plagiarism, and the referencing system to be used,
refer to the ‘Preparing for an assignment’ section on the Maritime and Logistics
Management Department’s ‘Toolbox’. In this same section of the ‘Toolbox’ you will also
find a sample of a good assignment showing the correct referencing style.
Please read the following statement on plagiarism. Should you require clarification please
see your Unit Coordinator or Lecturer.
Academic misconduct
Academic misconduct includes cheating, plagiarism, allowing another student to copy work
for an assignment or an examination and any other conduct by which a student:
(a) seeks to gain, for themselves or for any other person, any academic advantage or
advancement to which they or that other person are not entitled; or
(b) improperly disadvantages any other student.
Students engaging in any form of academic misconduct may be dealt with under the
Ordinance of Student Discipline, and this can include imposition of penalties that range
from a deduction/cancellation of marks to exclusion from a unit or the University. Details
of penalties that can be imposed are available in the Ordinance of Student Discipline – Part
3 Academic Misconduct, see http://www.utas.edu.au/universitycouncil/legislation/.
Plagiarism
Plagiarism is a form of cheating. It is taking and using someone else's thoughts, writings or
inventions and representing them as your own; for example, using an author's words without
putting them in quotation marks and citing the source, using an author's ideas without proper
acknowledgment and citation, copying another student's work. If you have any doubts about
how to refer to the work of others in your assignments, please consult your lecturer or tutor for
relevant referencing guidelines, and the academic integrity resources on the web at
http://www.academicintegrity.utas.edu.au/
The intentional copying of someone else’s work as one’s own is a serious offence punishable by
penalties that may range from a fine or deduction/cancellation of marks and, in the most serious
of cases, to exclusion from a unit, a course or the University.
The University and any persons authorised by the University may submit your assessable works
to a plagiarism checking service, to obtain a report on possible instances of plagiarism.
Assessable works may also be included in a reference database. It is a condition of this
arrangement that the original author’s permission is required before a work within the database
can be viewed.
For further information on this statement and general referencing guidelines, see
http://www.students.utas.edu.au/plagiarism/ or follow the link under ‘Policy, Procedures
and Feedback’ on the Current Students homepage.
Penalties
It is your responsibility to ensure that the assessment items are submitted on time. If an
assessment item is dispatched after the due date or the extension date, the marking of the
assessment is at the sole discretion of the Unit Coordinator. The penalty for late
submission of assignments is a deduction of up to 10% of the maximum mark for the
assignment per day.
Penalties may also be applied for submissions that exceed the maximum word limit.
If no references are provided when required the highest possible result is 30%. Many
resources are provided in the readings and via the UTAS Library Website. Your textbook is
another useful resource. Providing a comprehensive list of references and citing them
appropriately in-text provides credibility to your work and indicates the level of research
conducted.
As an assignment/examination submission is one document, the abstract, table of
contents, introduction and conclusion should deal with the assignment submission in total.
Marks will be deducted if these are not provided. It is not appropriate to provide separate
abstracts, tables of contents, introductions and conclusions for each individual question.
Submission of assessment items
A Distance Education Assessment Attachment Form, which can be found below. It must
accompany each written assignment, report or case study assessment item.
Please note, assessment items must be submitted by no later than 16:30 hours Australian
Eastern Standard Time (AEST) on the due date or the approved extension date. If you are
studying in a remote location and unable to email or fax the assessment item, you should
place the assessment item in an envelope on or before the due date and arrange for an
appropriate Officer to sign, date and seal it. The envelope can then be posted to AMC.
Remember, it is your responsibility to keep a copy of the submitted assessment item.
Should the assignment go missing in transit you may be required to supply a duplicate
copy. Neither the lecturer nor other staff cannot take any responsibility where the digital
files submitted change format. It is recommended ‘locked’ formats such as Acrobat
Reader/PDF be used when saving your work prior to submission.
Send your completed document by one of the following means:
Scan or send PDF by email to your lecturer:
marc.bowles@utas.edu.au
Courier or mail to RTO Manager:
Locked Bag 1399, Launceston TAS 7250
(marsdenm@amc.edu.au)
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Extension of submission date
It is expected that our students meet the requirements of business practice. One of the
most important requirements is that set deadlines are met. It is expected that assessment
items are completed and submitted by the due date.
It is recognised that from time to time exceptional circumstances can arise whereby it
becomes difficult to complete an assessment item by a due date. In these circumstances,
students need to apply before the due date for an extension for extra time to complete an
assessment item.
All applications for extensions must be made in writing, using the appropriate form, to the
Unit Coordinator or RTO Manager at least seven days prior to the due date. This form is
contained under the Forms menu of the ‘Toolbox’. Medical certificates or other evidence
must be attached and the application must contain sufficient information to justify the
extension sought. Should the reason for your request be work related, please be aware
that extensions are only considered for work commitments ‘over and above' your normal
duties. Supporting documentation from your supervisor/manager may assist your
extension request. This documentation, either in the form of a company email or letter,
should be submitted with your extension request form.
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DISTANCE EDUCATION
Assessment Attachment Form
Student ID:
UTAS email address:
@postoffice.utas.edu.au
Your name and return postal address:
Unit code and name:
Unit Co-ordinator:
Assessment no.:
Due Date:
Date submitted:
Checklist

Assignment conforms to the Department’s presentation and referencing guidelines

Each page is numbered as per the Department’s guidelines

A Reference page is included at the end of the assignment

Assignment has been read to check for spelling errors and careless construction

The word count is clearly visible on the cover page (exclude assignment question, abstract
and list of references in word count)

You have kept a copy of this assignment for your own records
Plagiarism Declaration:
*By submitting this assignment and cover sheet electronically, in whatever form, you are deemed
to have made the declaration set out below.
I declare that all material in this assignment is my own work except where there is clear
acknowledgment or reference to the work of others and I have complied with and agreed to the
University statement on Plagiarism and Academic Integrity on the University website at
www.utas.edu.au/plagiarism
Signature:
Date:
Office Use Only
Extension date:
Date Received:
Date dispatched:
Date returned:
Australian Maritime College
Locked Bag 1399, Launceston TAS 7250 (marsdenm@amc.edu.au)
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/
/
Assignments/Assessments
Assignment 1:
Research Project (Essay)
Due date:
Time:
Value:
Length:
17 February 2014
16:30 hours (Australian Eastern Standard Time)
30%
1500 words (plus or minus 10%)
Based on:
Topics 1-5
Learning outcomes 1 & 2
Before attempting this assignment:
1. Ensure the “Assessment” section in this Unit Outline is read and understood. If you have
any questions, please do not hesitate to contact the lecturer.
2. Ensure you understand the assignment question(s) and/or tasks. Once again, consult your
lecturer should you be unsure of any matters.
3. Carefully read the information contained in the ‘Preparing assignments’ section of the
‘Toolbox’ and any other relevant information.
Task description & requirements
Answer the following question:
“To every business the most valuable asset is the employee; in particular their knowledge and
skills. With any investment in learning and development it is therefore vital managers monitor the
intervention to ensure the tightest possible fit between the person’s competency attainment and
the job performance requirements.” HR Manager, Forbes 500 listed company, ‘Human Capital at
Work Conference’, Sydney, 2011
a) Do you agree or disagree with this statement? Explain your response and support it with
robust theoretical and expert sources. Pay particular regard to those writing on
knowledge management and knowledge capital.
[20 Marks]
b) Identify the positive or negative impact this type of thinking may have on how we value
individuals and humans as a capital asset within an organisation.
[10 Marks]
This assignment forms the major written work set for this unit. The assignment is to be written as
an academic essay. See the essay/report assessment criteria sheet on the following page for
information about the criteria and the standards by which your work will be judged.
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Assignment feedback form: Essay
Student:
ID:
UTAS Unit code: JNB515 Unit title: Knowledge Management
Assessor:
Date:
Assignment No.: One
Grade/Mark:
Assessment criteria
Sophisticated/exemplary*
Competent/sound*
Marginal*
Clear fail*
1. Depth & breadth of
knowledge demonstrated
Main concepts and issues
covered
A number of important
and issues overlooked or
insufficiently
described
Majority of key concepts
and issues not addressed or
misunderstood
Majority of key concepts
and issues not addressed or
misunderstood
Limited use of quality
resources
Little/no evidence of use of
resources
Little/no evidence of use of
resources
2. Quality of thinking in evidence
2.1 Integration of relevant Well integrated argument to
ideas to support answer
support conclusions
Conclusions
supported
Answer lacking a sound
evidence base
2.2. Application of theory to
solve problems/issues
2.3 Use of examples &/or
experience
2.4 Depth of analysis &/or
evaluation
All theory applied with
precision
Effectively uses a range of
illuminating examples
Identifies the significance of
all
relevant
factors
Most
theory
applied
proficiently
Examples generally used
to effect
Identifies most factors &
their
significance
Some aspects of the answer
lacking a sound evidence
base
Some important theory not
applied (appropriately)
Minimal examples used to
effect
Overlooks a number of
important factors &/or
inter-relationships
Critically & comprehensively
evaluates
evidence,
experiences, practice
To
varying
depth,
evaluates core evidence,
experience, practice
Organisational
methods
effectively used to facilitate
understanding
Generally
facilitate
Range of resources used with
discrimination
3. Quality of communication
3.1 Logical structure &
organisation
generally
organised to
understanding
Shallow
evaluation
of
evidence,
experience,
practice
Most important theory not
applied (appropriately(
Few
examples
used
effectively
Most factors and their interrelationships
overlooked
Little attempt to evaluate
evidence,
experience,
practice
Organisation ineffective
No meaningful organisation
Aspects unclear/illogical
Generally illogical & unclear
Frequently unclear
inappropriate
Generally unclear
inappropriate
In the main clear & logical
3.2 Clarity & succinctness of
writing
Clear & coherent flow of
ideas
Crystal clear, precise &
appropriate
Technically error-free
In the main clear
appropriate
&
Technically, mostly errorfree
4. Conformance to formatting guidelines and referencing standards
4.1 Referencing
Faultless application of
Academic style applied
academic style
with few errors
&/or
&/or
Numerous technical errors
Technically, deficient to the
point of distraction
Inconsistent application of
academic style
Incorrect academic
referencing style
Sources acknowledged
professionally
Sources in the main
Significant lapses in
Sources poorly
acknowledged
appropriately
acknowledged
professionally
acknowledging sources
4.2 Formatting
Follows all requirements
In the main requirements Significantly deviates from Requirements
followed
requirements
ignored
* Please note that the criteria listed above are not necessarily of equal weighting, nor are they all-inclusive; they give an indication of your
performance. For more comprehensive description of performance standards.
Assessor comments
Postgraduate Vocational Training & Education –Page | 21
BSBLED710A Develop Human Capital & JNB515 Knowledge Management
largely
Assignment 2:
Study: Human Capital Audit
Due date:
Time:
Value:
Length:
28 March 2014
16:30 hours (Australian Eastern Standard Time)
35%
2500 words maximum
Based on:
Topics 6-10
Learning outcome 3 & 4
Before attempting this assignment:
1. Ensure the “Assessment” section in this Unit Outline is read and understood. If you have any
questions, please do not hesitate to contact the lecturer.
2. Ensure you understand the assignment question(s) and/or tasks. Once again, consult your
lecturer should you be unsure of any matters.
3. Carefully read the information contained in the ‘Preparing assignments’ section of the
‘Toolbox’ and any other relevant information.
Task description & requirements
This project requires the development and reporting of a human capability development plan to
senior management in an organisation. The project can be based on the Case Study provider or an
organisation of your choice. Whatever choice is decided, you will need to competently address all
the following tasks.
1. Executive Summary. Summary of project, parameters for the study, and the
recommended actions. The parameters may be based on an actual organisation, or a case
study, or another option approved by your facilitator.
[5 Marks]
2. Problem identification and analysis: Use at least two tools to audit, investigate and
report on the current human capability of an organisation, or part of an organisation
(project, group, large team, occupation, or such like).
[7 Marks]
3. Statement of key human capital dimensions and problems/issues: This should include
development of a basic human capital development project plan (Template provided).
Focus on ensuring it generates a logical human capability development strategy with
actions. Explain how this strategy will enhance the capacity of the organisation or group
investigated (i.e. agility, learning or absorptive capacity).
[18 Marks]
4. Implementation
and
Decisions/Recommendations:
Conclude
and
suggest
recommendations or milestones with indicators that could be used to monitor how this
project will deliver enhanced value.
[5 Marks]
NOTE: This is to be written as a report. Nevertheless, the student should still include academic
references. But you are permitted to moderate the more formal introduction and general academic
essay approach and use a typical report approach: e.g. Executive summary, use headings and dot
points, and generally adopt a business writing style. See the report assessment criteria sheet on
the following page for information about the criteria and the standards by which your work will be
judged.
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BSBLED710A Develop Human Capital & JNB515 Knowledge Management
Assignment feedback form: Report
Student:
UTAS Unit code: JNB515
Assessor:
ID:
Unit title: Knowledge Management
Date:
Assignment No.: Two
Grade/Mark:
Assessment criteria
Sophisticated/exemplary*
Competent/sound*
Marginal*
Clear fail*
1. Depth & breadth of
knowledge demonstrated
Main concepts and issues
covered
A number of important
and issues overlooked or
insufficiently described
Majority of key concepts
and issues not addressed or
misunderstood
Majority of key concepts
and issues not addressed or
misunderstood
Limited use of quality
resources to support
study
Little/no evidence of use of
resources
Little/no evidence of use of
resources
Sound analysis and
integrated argument that
generally support
recommendations/
actions
Most theory applied
proficiently
Examples generally used
to effect
Identifies most factors &
their significance
Limited analysis and some
aspects of the answer lack
a sound evidence base
No evidence of in-depth
analysis and answer lacks a
sound evidence base
Some important theory not
applied (appropriately)
Minimal examples used to
effect
Overlooks a number of
important factors &/or
inter-relationships
Most important theory not
applied (appropriately(
Few examples used
effectively
Most factors and their
inter-relationships
overlooked
Shallow evaluation of
evidence and generally fails
to develop a logical HCD
plan/actions
Little attempt to evaluate
or fails to present a wellreasoned HCD plan or set
of actions
Organisation ineffective
No meaningful organisation
Aspects unclear/illogical
and 4 tasks poorly
integrated or not
completely addressed
Frequently unclear &/or
inappropriate
Generally illogical & unclear
across all 4 tasks.
Numerous technical errors
Technically, deficient to the
point of distraction
Inconsistent application of
academic style
Incorrect academic
referencing style
Range of resources used with
discrimination to closely
support study
2. Quality of analysis and investigation
2.1 Problem identification
Very sound analysis and well
& Analysis
integrated argument to
support recommendations/
actions
2.2. Application of theory
to solve problems/issues
2.3 Use of examples &/or
experience
2.4 Depth of findings and
conclusions
3. Quality of communication
3.1 Logical structure &
organisation
3.2 Clarity & succinctness
of report writing
All theory applied with
precision
Effectively uses a range of
illuminating examples
Identifies the significance of
all relevant factors
Critically & comprehensively
evaluates evidence and
develops a logical HCD
plan/actions
To varying depth,
critically evaluates
evidence and develops
reasoned HCD
plan/actions
Organisational methods
effectively used to facilitate
understanding
Generally organised to
facilitate understanding
Clear & coherent flow of
ideas across 4 tasks
Crystal clear, precise &
appropriate
Technically error-free
In the main clear & logical
across the four tasks
In the main clear &
appropriate
Technically, mostly errorfree
4. Conformance to academic formatting guidelines and referencing standards
4.1 Referencing
Faultless application of
Academic style applied
academic style
with few errors
Sources acknowledged
professionally
Generally unclear &/or
inappropriate
Sources in the main
Significant lapses in
Sources poorly
acknowledged
appropriately
acknowledged
professionally
acknowledging sources
4.2 Formatting
Follows all requirements
In the main requirements
Significantly deviates from
Requirements largely
followed
requirements
ignored
* Please note that the criteria listed above are not necessarily of equal weighting, nor are they all-inclusive; they give an indication of your
performance. For more comprehensive description of performance standard..
Assessor comments
Postgraduate Vocational Training & Education –Page | 23
BSBLED710A Develop Human Capital & JNB515 Knowledge Management
Assignment 3:
Due date:
Time:
Duration:
Value:
Based on:
Quiz (Examination of Knowledge)
Latest submission is 1630hr, Launceston, Tasmania time, 26 April 2014.
At any time in the two week period before the final due date.
The quiz will take no longer than 1 hour to complete. It cannot be paused,
saved or otherwise deferred once commenced.
35%
Topics 1-12
Learning outcomes 1-4
Before attempting this assignment:
1. Ensure the “Assessment” section in this Unit Outline is read and understood. If you have
any questions, please do not hesitate to contact the lecturer.
2. Ensure you understand the assignment question(s) and/or tasks. Once again, consult your
lecturer should you be unsure of any matters.
3. Carefully read the information contained in the ‘Preparing assignments’ section of the
‘Toolbox’ and any other relevant information.
Task description & requirements
A thirty five question online quiz will be set for students to complete. A maximum of one-hour
duration will be permitted for completion. The quiz will be loaded and made available to students
over a two-week period paralleling completion of the unit (weeks 12, 13 & 14).
The quiz will include multiple choice, true-false and fill in the blank questions. Each quiz will have
sections with questions randomly selected from the relevant question bank.
Students not able to complete the quiz online in the weeks set must apply for an extension at
least 7 days before 14 April 2014.
Students without access to the Internet will be required to liaise with their unit coordinator to
secure access to a hardcopy/physical quiz. Completion will be organised according to established
policy and procedures. It is the student’s responsibility to organise and confirm this arrangement
at least 7 days before 14 April 2014
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