IT Governance Purpose: Information technology is a catalyst for productivity, creativity and community that enhances learning opportunities in an environment of unlimited demands and limited resources. Executive Committee Meeting October 31, 2014 • Adopting a strategic approach to information technology planning, budgeting and implementation at Cal Poly Pomona. • Accessible Technology Working Group Presenter: Carol Gonzales Accessible Technology Working Group Fall 2014 Report • ATI Audit @ CPP • • • • Overview Findings Follow up actions 2014-15 Themes & Priorities Accessible Technology Working Group CSU ATI Audit @ CPP • Audit objective – To review the campus ATI program to ensure individuals are receiving equal access to programs, services, and activities. • Scope: Campus policies and procedures related to administration of the campus ATI program, campus IT plan versus the CSU Annual ATI report and employee accommodations. • • Included ASI & Foundation Items reviewed: • • Interviews – ATI committee members, staff involved with processes Evidence – Annual ATI Plan, procedures, outputs/copies, log Accessible Technology Working Group Findings & Campus Response • Program Administration • Accessibility Guidelines • Accessible Technology Plan • Accessible Technology Reporting • Accessible Technology Training & Participation • Web Accessibility • Procurement DUE: JANUARY 24, 2015 Accessible Technology Working Group Findings – Program Administration • In conjunction with ASI, add student representative • Completed Accessible Technology Working Group Findings - Accessibility Guidelines • Campus develop formal procedures for reviewing websites for accessibility • • Completed • Presented available tools and options to campus, ASI and foundation web teams. • Discussed risk-based prioritization – instruction, public access, critical business processes (e.g., payments, HR, payroll). To be done • Need to reconvene groups to discuss/define procedures • Respective groups to document the procedures. • Completed - Foundation Accessible Technology Working Group Findings – Accessibility Technology Plan • Update ATI plan to provide clear and measurable steps for achieving goals listed as “not started” or “initiated”. Describe how those priorities will be determined. • Completed • ATI Working Group defined priorities and next steps. Accessible Technology Working Group Findings – Accessibility Technology Reporting • Evaluate the success indicators in the ATI plan and adjust the ATI status report accordingly. • In progress • Housekeeping issue with transfer to new CSU ATI plan template. In the process of reviewing documentation to ensure data is accurate. Accessible Technology Working Group Findings – Training and Participation • Create clear and measurable objectives for faculty, staff, and procurement participation in accessibility training. • Current efforts • • • • Faculty – New faculty @ orientation; CSU ATI establishing MOU with CSU East Bay for Faculty Awareness training. Staff – MPP training (required) Procurement – • Procurement 101 (optional – trains about ~80 staff/year) • Pcard (required) Possible options • • New staff orientation General awareness training Accessible Technology Working Group Findings – Web Accessibility • Campus, ASI, and foundation maintain evidence that Section 508 compliance scan reports are reviewed on a periodic basis and that issues identified are followed up on in a timely manner • • Campus, ASI and Foundation develop and implement a process to perform manual checks on documents added to websites. • • Related to prior web finding – Accessibility Guidelines Related to prior web finding – Accessibility Guidelines Revise ATI plan to include reviews of faculty websites and other non-administrative websites • • Related to prior web finding – Accessibility Guidelines Victoria Bhavsar, Shanthi Srinivas, Frank Ewers, Carol Gonzales Accessible Technology Working Group Findings - Procurement • ASI will revise procurement policies and procedures to specifically address ATI requirements. • • Foundation and the campus will review all E&IT purchases made from grant funds for compliance with accessibility requirements. • • • Cora Culla Randy Townsend, Frank Ewers Completed The Foundation will revise its procurement guidelines to align with system-wide guidance • • David Prenovost, Randy Townsend Completed Accessible Technology Working Group 2014-15 Themes & Priorities • Training/Communication (audit related) • • Web (audit related) • • Set measurable objectives for faculty & staff. Document evaluation & feedback processes, and maintain evidence (ASI, Foundation, & IT) Procurement (audit related) • Consistent documented policy/procedures for ASI, foundation and grants (ASI, Foundation, & Office of Research) Accessible Technology Working Group 2014-15 Themes & Priorities (cont’d) • Instructional Materials • • • Develop process for evaluating Faculty Websites and providing feedback (audit related) Evaluate the feasibility of offering an accessibility review/remediation service for instructional materials through DRC (audit & plan-related - addresses several notstarted items) Timely adoption –distribute performance reports regarding text book adoptions to campus administration as part of annual campus ATI report (plan related – addresses notstarted item) Administrative Technology Working Group Presenter: Glendy Yeh/Kathy Street Administrative Technology Working Group Fall 2014 Report • Enterprise Survey Tool (Class Climate) • Campus Portal (MyBronco) • Document Management (PolyDoc) • eAdvising (GradesFirst) • Course Scheduler • Higher One Refund Process Administrative Technology Working Group Enterprise Survey Tool (Class Climate) • Priorities set by the Survey Coordination Committee • CEIS will go live with Class Climate in fall • College of Agriculture plans to go live in winter • Blackboard integration - Online course evaluation Administrative Technology Working Group Campus Portal (MyBronco) • Assumptions for the portal design • Launch point for single sign-on enabled applications • An evolving application with ongoing development • Information pushed to all or targeted users • Collaborative effort of the Core Team, Tech Team, Web Technology and Administrative Technology Working Groups Administrative Technology Working Group Campus Portal (MyBronco) Administrative Technology Working Group Campus Portal (MyBronco) Administrative Technology Working Group Campus Portal (MyBronco) Administrative Technology Working Group Campus Portal (MyBronco) Administrative Technology Working Group Document Management (PolyDoc) • Enrollment Services (Transcript Capture & EDI Transcripts) • President’s Office • Facilities Planning and Management (FPM) • First workflow – Property survey • Semester conversion - Course and program proposal tracking (Academic Programs) Administrative Technology Working Group eAdvising (Grades First) • Project kickoff • Functional setup – Committee • Data feed and integration – IT • Go-live – Beginning of Spring advising Administrative Technology Working Group Course Scheduler • Software installation and configuration completed • Testing in progress (students and staff) • Marketing and communication to students • Marketing and communication to faculty & staff • Go live – End of Fall 2014 Administrative Technology Working Group Higher One Refund Process • Background/Business Justification • Higher One Refund Options • Student Consultation • Status and Next Steps Emerging Technology Working Group Presenter: David Drivdahl Emerging Technology Working Group Office 365 Update • Identified limitations with existing email solution • • • Limited mailbox and attachment size Does not provide for online collaboration Does not provide external file sharing tools Emerging Technology Working Group Office 365 Update • Working group identified requirements of new email solution • • • • • • Unlimited mailbox capacity Means to securely and quickly share large files Chat and video enabled services Improved indexing of mailbox contents Training and resources for Faculty and Staff Recommendation was made to migrate email to Office 365 Emerging Technology Working Group Office 365 Update • Office 365 as the solution • • • • • • • Provides 50GB of email storage to all users Unlimited email archive for employees Provides 1TB of OneDrive for Business storage Provides Lync and Office web apps and desktop/mobile Office installs Office 365 is based on latest version of Exchange IT Services will be updating training materials Training materials available via Lynda.com Emerging Technology Working Group Office 365 Update • Current Status • • • IT has engaged Microsoft Consulting Services Presently working on configuring the Office 365 environment Planning on launching with email and OneDrive • Additional features (Lync, SharePoint, Yammer, etc.) to follow Emerging Technology Working Group Office 365 Update • Next Steps • • • • • • Continuing work with Microsoft Consulting Services Populate accounts in new Active Directory domain Migrate students to the using BroncoName/Password Create integration between on campus Exchange and cloud Migrate on campus Exchange users to the cloud Targeting January 2015 for the migration Instructional Technology Working Group Presenter: Kevin Morningstar Instructional Technology Working Group Classroom Updates • 8 Classrooms with AV equipment 10 years & older were proposed for replacement in January • Colleges with upgraded rooms included Agriculture, CBA, CEIS, CLASS, Engineering, & Science • Budget proposal was for $30,000 per room; total project budget of $240,000 Instructional Technology Working Group Classroom Updates • With the current equipment standards, the actual average room cost turned out to be $18,252 and only one room was over $20k • Pending final chargebacks from Facilities, the current expenditures for the project are $146,022 • Budgetary savings of almost $94,000 and 39% below projections Instructional Technology Working Group Classroom Updates • Other Classroom Upgrades Also Completed Over Summer • 46 classrooms received new projectors in AG (5), CBA (5), CLASS (5), ENG (6), ENV (5), SCI (6), Shared (3) • Budgeted at $70k; actual was $51,153 • 28 rooms received new lectern computers - $26,099 (Budget to actual savings of $6,217 • 7 additional classrooms upgraded over the summer with IT support 4 SPICE Funded ($ 52,258.35)& 3 Department Funded ($ 47,465.05) Instructional Technology Working Group Classroom Updates • Objectives for 14/15 Academic Year • Identify any remaining “TELS” vintage rooms • Receive feedback on upgraded classrooms and modify design for next round • Based upon budget experience, increase the number of classroom upgrades • Review budget approach from 13/14 that designated 30% for targeted maintenance and 70% for full classroom upgrades Instructional Technology Working Group Classroom Updates • Objectives for 14/15 Academic Year • • • • Evaluate existing design to upgrade projector standard for “lights on” viewing & compatible resolution with faculty HDMI laptops Evaluating alternative lecterns with wider surface & lift capability for desk/lectern functionality Engaging vendors for installation partners Developing a budget template to provide more configuration flexibility and budgetary accuracy Instructional Technology Working Group Lab Computer Upgrades • March Executive Committee meeting approved revised recommendation for $60k allocated to Open Labs & $255,700 for College Labs • Colleges with updated labs included Agriculture (1), Business (2), CLASS (1), Engineering (2), & Science (1) • Proposal to purchase 60 computers for use in the Library and Building 97 Open Lab Instructional Technology Working Group Lab Computer Upgrades • College Labs upgraded with specifications coordinated with each college • The final cost of the college lab computers were slightly higher than budgeted by $40 per unit; overall difference per lab of up to $1,700 • Total purchase cost was $265,512 • College lab computer purchase was over budget by $9,812 Instructional Technology Working Group Lab Computer Upgrades • Open Labs upgraded • • • • 10 computers in Building 97 (Campus Center) 27 computers in the Library (5th floor) 23 computers in the Library (6th floor) Actual costs were slightly lower than budget by $1,693 Web Technology Working Group Presenter: Glendy Yeh Web Technology Working Group Fall 2014 Report • “We Are Cal Poly Pomona” website • Web Redesign Phase 2b status • Google Analytics • Department Templates Web Technology Working Group