University of California
Office of the President
November 2009 Safety Meeting

Reynolds, Smith, & Hill
(Orlando) – Nov. 6, 2009
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Ex-Employee
UCLA - October 8, 2009
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Graduate Student’s ExWife
Yale University - Sept. 8,
2009

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Student Attacked with a
Knife
UC Irvine – September
13, 2009

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Richmond Bridge – Aug.
11, 2009

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Graduate Student
Toll Collector & Friend
SiPort (Santa Clara) –
November 15, 2008

CEO, Vice President, and
Human Resources
Manager
UCOP November 2009 Safety Meeting


3rd Leading
Cause of
Workplace
Fatalities 517 in 2008
OSHA
Estimates 2
Million
People are
Victims of
Workplace
Violence
Every Year
UCOP November 2009 Safety Meeting
Workplace violence is any physical
assault, threatening behavior, or
verbal abuse occurring in the work
setting…..U.S. Occupational Safety and Health
Administration (OSHA)
UCOP November 2009 Safety Meeting

Based on Perpetrator’s Relationship to the
Victim(s) and/or Place of Employment
Type I – Criminal Intent
 Type II – Customer or Client
 Type III – Worker-on-Worker
 Type IV – Personal Relationship

UCOP November 2009 Safety Meeting

UCOP Commitment

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Safe Workplace
Free From Threats & Acts of Intimidation & Violence
Prohibit Threats/Acts of Violence


Zero Tolerance
Disciplinary/Corrective Action/Possible Dismissal
 UC Personnel Policies & Collective Bargaining
Agreements

Certain Acts – Violation of Law
UCOP November 2009 Safety Meeting


Every UCOP Community Member Shares a
Responsibility for Creating & Maintaining a Civil
& Respectful Workplace
Any UCOP Employee Subject to or Witness to a
Violation Workplace Violence Policy:


Encouraged to Report Violation/Incident to Next-inLine Supervisor (Not a Party to Violation/Incident)
Any Emergency or Suspected Criminal Conduct

Immediately Reported to the Oakland/Local Police
Department, Building Security, & UC Police
Department
UCOP November 2009 Safety Meeting
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Supervisors, Managers, or Administrators
Receiving a Report of Intimidation, Threats, or
Acts of Violence:
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Take Appropriate Act to Investigate and When
Appropriate, Correct the Problem
Consult with Human Resources & the UCOP Threat
Management Team As Appropriate
No Employee Shall Be Retaliated Against for
Truthfully Reporting Perceived Intimidation,
Threats, or Acts of Violence
UCOP November 2009 Safety Meeting

Team From Several Disciplines


Resource for Supervisors & Department Managers

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Expertise/Training in Managing Workplace Violence
Assesses Potential or Actual Threats of Violence
Team Convenes – Department Needs Assistance
or Counsel
Written Workplace Violence Prevention and
Threat Management Team Guidelines
Threat
Management
Team
Guidelines
UCOP November 2009 Safety Meeting
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Employee and Labor Relations
Employee Assistance Program
Business Operations, Building Services
Office of General Counsel
UC Police
External Relations, Communications
UCOP November 2009 Safety Meeting

Intimidation - An act or expression toward another
person, causing the other person to reasonably fear for
his/her safety or the safety of others

Threat of Violence - An act or expression that
threatens mental or physical harm to person(s) or
damage to property

Act of Violence - An act or expression that causes
mental or physical harm to person(s), however slight,
or damage to property

Workplace - All University facilities and off-campus
locations where faculty, staff, or student employees are
engaged in University business
UCOP November 2009 Safety Meeting

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Erratic Work Patterns
Decline in
Productivity
Substandard Work
Relationships
Continual Excuses
and Blame
Concentration
Problems
Attendance Problems

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Safety & Health Issues
Careless Health &
Hygiene
Evidence of Serious
Stress in Personal Life
Unusual or Changed
Behavior
Depression
UCOP November 2009 Safety Meeting
Do:

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Remain Calm - Speak in Moderate Tone of
Voice
Show Respect -Even When They Become Upset
Focus on Problem - Ask for Details of the
Situation and Go Over Possible Solutions
Alert Co-Workers If Person May Become
Violent
Report the Incident Immediately According to
Established Procedures if the Situation
Threatens to Get Out of Control
UCOP November 2009 Safety Meeting
Don’t:
 Argue or Raise Your
Voice
 Mimic an Angry Person’s
Behavior
UCOP November 2009 Safety Meeting
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Immediate Threat - Call 9-911


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Contact Building Security
Emergencies, Perceived Emergencies, or
Suspected Criminal Conduct - Immediately
Report to Supervisor/Manager
Supervisor/Manager – Contact Threat
Management Team Who May Contact:



Oakland Police Department (or Local Police Dept.
for Off-Site Locations)
UC Police Department
Building Services/Security
UCOP November 2009 Safety Meeting

UCOP Guidelines for Workplace Violence
Prevention:


http://hrop.ucop.edu/mgr_sup/eap/tm02.html
UCOP Threat Management Team
Guidelines:

http://hrop.ucop.edu/mgr_sup/eap/threat_mngmt.html
UCOP November 2009 Safety Meeting


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Workplace Violence Can Take Many Forms
and Has Numerous Causes
Keep Alert to Signs of Potential Violence
and Take Immediate Action When You
Recognize Them
Make Sure to Follow Security Procedures
and Encourage Employees to Do Likewise
UCOP November 2009 Safety Meeting