Media Planning and Decisions Major Decisions in Advertising The Traditional Media Landscape Satellite radio stations 2 Broadcast networks (TV and cable) 100 TV stations 3,510 Consumer magazines 5,340 Newspapers (daily and weekly) 8,100 Radio stations 13,898 Spending by Media (Billions of Dollars) 2014年台灣總廣告量統計 2014年台灣總廣告量統計 An Overview of Media Planning Some basic terms and concepts The media plan Problems in media planning Some Basic Terms and Concepts Media planning: the series of decisions involved in delivering the promotional message to the prospective purchasers and/or users of the product or brand. Media objectives: goals to be attained by the media strategy and program. Media strategies: decisions on how the media objectives can be attained. Medium: the general category of available delivery systems, which includes broadcast media, print media, direct mail, outdoor advertising, and other support media. Some Basic Terms and Concepts Media vehicle (載體): the specific carrier within a medium category. Reach: a measure of the number of different audience members exposed at least once to a media vehicle in a given period of time. (actual) Coverage: the potential audience that might receive the message through a vehicle. (potential) Frequency: the number of times the receiver is exposed to the media vehicle in a specific period. The Media Plan Situation analysis Marketing strategy plan Creative strategy plan Setting media objectives Determining media strategy Selecting broad media classes Selecting media within class Media use decision — broadcast Media use decision — print Media use decision — other media Problems in Media Planning Insufficient information The timing of measurement: sweeps periods – February, May, July, and November. Inconsistent terminologies Time pressures Difficulty measuring effectiveness 2013年台灣媒體代理商前10名 排名 公司名稱 年度承攬額 (新台幣/億) 1 凱絡媒體 Carat Media 70.46 2 貝立德 Media PALETTE 64.55 3 媒體庫 MEC 64.26 4 宏盟媒體 OMG 38.01 5 星傳媒體 Starcom MediaVest Group 37.97 6 傳立媒體 MindShare 37.95 7 宏將廣告 Media Drive 37.59 8 實力媒體 ZenithOptimedia 32.49 9 彥星傳播 Glory Star 24.36 10 偉視捷 Vizeum 20.14 Developing the Media Plan Market analysis Establishment of media objectives Media strategy development and implementation Evaluation and follow-up Market Analysis and Target Market Identification To whom shall we advertise? What internal and external factors are operating? Where to promote? To Whom Shall We Advertise? Secondary information Government, e.g. age, education. Market research companies, e.g. SMRB, MRI, 東方線上 – E-ICP & CMMS. Index number Percentage of users in a demographic segment 100 Index Percentage of population in the same segment Figure 10-5 The high index may be a result of a low denominator. (Figure 10-6) Example 18~24 25~34 35~44 45~ Population 15.1% 25.1% 20.5% 39.3% Product use 18% 25% 21% 36% Index 119 100 102 91 Internal and External Factors Internal factors: the size of media budget, managerial and administrative capability, the organization of the agency. External factors: the cost of media, changes in technology, competitors. Where to promote? Buying power index Based on population, effective buying income and retail sales. Brand development index Category development index Brand Development Index (BDI) Percentage brandsales to to Percentage ofofbrand total U.S. sales market total sales in in market BDI = X 100 Percentage total U.S. Percentage of of total population population in market in market Category Development Index (CDI) Percentage of product category total sales in market CDI = Percentage of total population in market X 100 Example 北 中 南 東 Population 40% 27% 23% 10% Brand 30% 30% 35% 5% Product 20% 50% 15% 15% BDI 75 111 152 50 CDI 50 185 65 150 Brand and Category Analysis High CDI Low BDI High market share Good market potential Low market share Good market potential Low CDI High BDI High market share Monitor for sales decline Low market share Poor market potential Brand and Category Analysis Low CDI High CDI High BDI Low BDI The market usually represents The product category shows good sales potential for both high potential but the brand the product and the brand. isn’t doing well; the reason should be determined. The category isn’t selling well Both the product category and but the brand is; may be a the brand are doing poorly; good market in which to not likely to be a good place advertise but should be to advertise. monitored for sales decline. Media Planning Criteria Considerations The media mix Target market coverage Geographic coverage Scheduling Reach versus frequency Creative aspects and mood Flexibility Budget considerations Target Audience Coverage Population excluding target market Target market Target Market Proportion Full Market Coverage Media coverage Media overexposure Partial Market Coverage Coverage Exceeding Market Three Scheduling Methods Continuity (連續型): a regular pattern of advertising. Flighting (間歇型): a less regular schedule with intermittent periods of advertising and nonadvertising. Pulsing (脈動型): a combination of the above two methods. Pros & Cons of the three methods Three Scheduling Methods Continuity Flighting Pulsing Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Reach versus Frequency Reach Awareness Trial Frequency The actual audience for a commercial and a program Figure 10-18 Reach and Frequency Reach of One Program Reach of Two Programs Total market audience reached Total market audience reached Duplicated Reach of Both Unduplicated Reach of Both Total reached with both shows Total reach less duplicate GRPs Gross rating points (GRPs) = Reach × Frequency Target rating points (TRPs) The # of people in the primary target audience the media buy will reach – and the # of times. Unlike GRP, TRP does not include waste coverage. 100 TRPs = 32% × 3.125 = 37.2% × 2.688 = 44.5% × 2.247 Relationship between GRPs & awareness 2500 → 70% 1000~2500 → 33% <1000 → 0% Example 家戶 第一次 1 V 2 3 第二次 第三次 第四次 收視次數 V V 3 V 2 V V 1 4 V 5 V 1 V 6 2 0 7 V 1 4 8 V V V V 收視率/次 37.5% 50% 25% 62.5% Effects of Reach and Frequency One exposure of an ad to a target group within a purchase cycle has little or no effect in most circumstances. Since one exposure is usually ineffective, the central goal of productive media planning should be to enhance frequency rather than reach. The evidence suggests strongly that an exposure frequency of two within a purchase cycle is an effective level. Beyond three exposures within a brand purchase cycle or over a period of four or even eight weeks, increasing frequency continues to build advertising effectiveness at a decreasing rate but with no evidence of decline. Effects of Reach and Frequency Although there are general principles with respect to frequency of exposure and its relationship to advertising effectiveness, differential effects by brand are equally important. Frequency response principles or generalizations do not vary by medium. The data strongly suggest that wearout is not a function of too much frequency. It is more of a creative or copy problem. Graph of Effective Reach Factors Important in Determining Frequency Levels Marketing Factors Brand history (-) Brand share (-) Brand loyalty (-) Purchase cycles (-) Usage cycle (-) Competitive share of voice (+) Target group Factors Important in Determining Frequency Levels Message or Creative Factors Message complexity (+) Message uniqueness (-) New vs. continuing campaigns Image vs. product sell Message variation (+) Wearout Advertising units (-) Factors Important in Determining Frequency Levels Media Factors Clutter (+) Editorial environment Attentiveness (-) Scheduling (continuous < flighting or pulsing) Number of media used (+) Repeat Exposures (-) Budget Considerations Absolute cost: the actual total cost required to place the message. Relative cost: the relationship between the price paid for advertising time or space and the size of the audience delivered. Cost per mille (CPM) → magazine Cost per rating point (CPRP) → broadcast media Daily inch rate → newspaper Determining Relative Cost of Media Cost per mille (CPM) CPM = Cost of ad space (absolute cost) Circulation X 1,000 Determining Relative Cost of Media Cost per rating point (CPRP) CPRP = Cost of commercial time Program rating Example (Magazine) Cheers 親子天下 康健雜誌 Per-page Cost (封底) Circulation 280,000 260,000 280,000 70,000 85,000 90,000 CPM 4,000 3,059 3,111 Example (Newspaper) 自由時報 爽報 Per-page Cost (頭版) 1,800,000 1,000,000 Circulation 628,295 333,800 CPM 2865 2996 閱報人口統計 人口分佈統計 閱報率 Limitations of CPM Overestimate Underestimate Readers per copy Pass-along rate: the number of people who read the magazine without buying it, e.g. 遠見, 新台灣. Target CPM, e.g. 商業週刊, 哈佛商業評論. Quantitative (NOT qualitative) Television Pros and Cons Advantages Disadvantages Mass coverage Low selectivity High reach Short message life Impact of sight, sound and motion High absolute cost High prestige High High production production cost cost Low cost per exposure Clutter Attention getting Favorable image Radio Pros and Cons Advantages Disadvantages Local Local coverage coverage Audio only Low cost Clutter High frequency Low attention getting Flexible Fleeting message Low production cost Well-segmented audience Magazine Pros and Cons Advantages Segmentation potential Disadvantages Long ad lead time for placement Quality reproduction Visual only High information content Lack of flexibility Longevity Multiple readers Newspaper Pros and Cons Advantages Disadvantages High coverage Short life Low cost Clutter Short lead time for placing ads Low attention getting Ads can be placed in interest sections Poor reproduction quality Timely (current ads) Selective reader exposure Reader controls exposure Can be used for coupons Outdoor Pros and Cons Advantages Disadvantages Location specific Short exposure time High repetition Short ads Easily noticed Poor image Local restrictions Direct Mail Pros and Cons Advantages Disadvantages High selectivity High cost per contact Reader controls exposure Poor image (junk mail) High information content Clutter Repeat exposure opportunities Internet Pros and Cons Advantages Disadvantages User selects product information Limited creative capabilities User attention and involvement Websnarl (crowded access) Interactive relationship Technology limitations Direct selling potential Few valid measurement techniques Flexible message platform Limited reach