10 Media Planning and Strategy McGraw-Hill/Irwin Copyright © 2012 McGraw-Hill Companies, Inc., All right reversed Media Terminology Media Planning A series of decisions involving the delivery of messages to audiences Media Objectives WHAT are the goals to be attained by the media strategy and program Media Strategy Decisions on HOW the media objectives can be attained 10-2 Media Terminology - continued Medium General categories of delivery systems, such as TV, print, internet, radio Media Vehicle The specific program within a medium category such as “GQ” or “Glee” Reach Number of different audience members exposed at least once in a time period Frequency Number of times the receiver is exposed to the media vehicle in a time period 10-3 Test Your Knowledge For EACH of the items listed below, determine which is a medium and which is a media vehicle: a) newspapers b) television c) American Idol d) Cosmopolitan e) magazines f) internet g) New York Times h) outdoor advertising i) Facebook 10-4 Media Plan • Guides media selection • Aims to find a combination of media to communicate a message: • In the most effective manner • To the largest number of potential customers • At the lowest cost The Media Plan Situation analysis Marketing Plan Creative strategy plan Setting media objectives Determining media strategy Selecting broad media classes Selecting vehicles within class Media use decision — broadcast Media use decision — print Media use decision — other media 10-6 Media Planning Difficulties Measurement Problems Lack of Information Idol vs. Dance Sweeps Period sets ad rates Problems in Media Planning CPM – Print CPRP - TV Actions by competitor Time Pressure Inconsistent Terminology 10-7 Developing a Media Plan Analyze the market Establish media objectives Develop/implement media strategy Evaluate performance 10-8 Using Index Numbers To determine to WHOM we should advertise Index Number Index = Percentage of users in a demographic segment Percentage of population in the same segment X 100 The HIGHER the index, the more potential that target has 10-9 Application of Index Refer to Page 345 – Figure 10-5 in Textbook for Full Chart Snowboarding Last 12 months TARGET Age 35-44 Age 65+ INDEX 136 39 Occupation: Professional 143 Occupation: Management 133 HHI $75,000 - $149,999 132 HHI <$20,000 43 Region: West 159 Region: South 66 10-10 WHERE should we promote To determine WHERE we should promote geographically: We look at TWO indices: a) CDI (Category Development Index) and b) BDI (Brand Development Index) 10-11 Using the Category Development Index Category Development Index Percentage of total product category sales in market CDI = X 100 Percentage of total U.S. population in market • Indicates how well the category is selling in that geographic area • The higher the index, the better the potential in that market 10-12 Map of United States: Four Regions 10-13 Percent Population By Region West Population: 20% Midwest Population: 30% Northeast Population: 30% South Population: 20% Total Population USA = 100% 10-14 Percent all Sunscreen Sold By Region West Sunscreen: 5% Midwest Sunscreen: 40% Northeast Sunscreen: 10% South Sunscreen: 45% Total Sunscreen Sold= 100% 10-15 CDI for Sunscreen Category By Region Midwest 40/30 x 100 = 133 Northeast 10/30 x 100 = West 5/20 x 100 = 33 25 South 45/20 x 100 = 225 10-16 Using the Brand Development Index Brand Development Index BDI = Percentage of brand to total U.S. sales in market Percentage of total U.S. population in market X 100 • Indicates how well the brand is selling in that geographic area • The higher the index, the better the potential in that market 10-17 Percent Coppertone By Region West Coppertone: 25% Midwest Coppertone: 50% Northeast Coppertone: 10% South Coppertone: 15% Total Coppertone Sold= 100% 10-18 BDI for Coppertone Brand By Region Midwest 50/30 x 100 = 166 Northeast 10/30 x 100 = West 25/20 x 100 = 33 125 South 15/20 x 100 = 75 10-19 CDI and BDI By Region Midwest High CDI High BDI Northeast Low CDI Low BDI West Low CDI High BDI South High CDI Low BDI 10-20 Test Your Knowledge In calculating both the brand development index (BDI) and the category development index (CDI), a media planner obtains the following results: Low BDI and High CDI. What do these results imply? A) High market share; good market potential B) Low market share; good market potential C) High market share; monitor for sales decline D) Low market share; poor market potential 10-21 Using BDI and CDI 10-22 Media Objectives • Goals for the media program • Some examples: • Reach 60% of the target audience at least three times over a 6 month period • Create a positive brand image through mood and creativity 10-23 Developing Media Strategies • Criteria to consider during plan development • • • • • • • • The media mix Target market coverage Geographic coverage Scheduling Reach and frequency Creative aspects and mood Flexibility Budget 10-24 The Media Mix • Selection considerations • Objectives sought • Product characteristics • Budget • Examples: • Visual demonstration --- use TV • Coupon delivery --- use magazines or newspapers 10-25 Reaching Target Markets Refer to Page 353 – Figure 10-14 in Textbook for Full Chart Media Usage of Snowboarders TITLE Information Websites: MTV.com to match Websites: IMDb.com media to target markets Websites: Hulu.com INDEX 279 266 251 Websites: iTunes.com 206 TV Show Types: Soccer 204 Websites: Pandora.com 202 Websites: disney.com 188 Websites: Gmail.com 187 TV Show Types: Sunday News Websites: Farmville.com The higher the index, the more the potential 69 5 10-26 Geographic Coverage • Spend more media money in areas with greater potential • Promote skis in areas that have snow! 10-27 Scheduling • Timing promotional efforts such that they coincide with the highest potential buying times • Methods • Continuity: Regular pattern of advertising without gaps or nonadvertising periods • Flighting: Involves intermittent periods of advertising and non-advertising • Pulsing: Maintains continuity, but promotional efforts are stepped up at times Scheduling Methods Continuity toilet paper detergent Flighting snow skis Pulsing Jan Feb Mar Apr May Jun beer Jul Aug Sep Oct Nov Dec 10-29 Duplicated / Unduplicated Reach A. Reach of One Program B. Reach of Two Programs Total market audience reached Total market audience reached C. Duplicated Reach D. Unduplicated Reach Total market reached with both shows Total reach less duplicated shows 10-30 Reach versus Frequency • Budget constraints • Need to trade off reach vs. frequency • message to be seen by more people • message to be seen by fewer people, but more often • Achieving awareness for new brands requires a lot of reach • Optimal frequency anywhere between 3 – 10 exposures 10-31 Rating Points • Program rating • % of US households watching the show • Gross ratings points (GRPs) • GRP = Reach X Frequency • Need at least 2500 GRPs to be effective 10-32 Building a Media Plan Vehicle Reach Frequency GRPs Cumulative GRPs American Idol 40 8 320 320 Cosmopolitan 60 2 120 440 Glee 50 10 500 940 USA Today 25 40 1000 1940 CSI 70 8 560 2500 Keep adding vehicles, till effective GRP level reached 10-33 Marketing Factors Determining Frequency Marketing Factors higher = less daily=more Brand Loyalty Brand Share Usage Cycle high=less Brand History new = more Competition more=more Purchase Cycles shorter=more 10-34 Message Factors Determining Frequency Message or Creative Factors Message Complexity simple=less Message Uniqueness more=less New vs. Continuing Campaigns new=more Image Versus Product Sell Message Variation image=more single=less Wear out if high frequency Advertising Units large=less 10-35 Media Factors Determining Frequency Media Factors •Clutter •Editorial environment •Attentiveness •Scheduling •Number of media used •Repeat exposures Creative Aspects and Mood • Use the correct medium to support your strategy • Lancôme – print • Hallmark – TV • Certain media create the correct mood for your brand • Skiing magazine for snow skis • Gourmet magazine for wines 10-37 Flexibility in Media Planning Strategies Red wine beneficial Competition Market opportunities Market threats Flexibility Changes in media or media vehicle Drop in ratings Availability of media All media space sold 10-38 Budget Considerations • Absolute Cost • One page ad in full color in Newsweek magazine costs $165,000 • Relative Cost • Relationship between price paid and size of audience (circulation) • Used to determine which vehicle is the more cost effective option • Measured via CPM (cost per thousand) 10-39 Determining Relative Cost of Print Media Cost per thousand (CPM) Cost of ad space (absolute cost) CPM = X 1,000 Circulation CPM may underestimate circulation due to Pass Along Rate (# of people who read magazine without buying it) 10-40 Example of CPM calculation Time The Week Cost Per Page $366,380 $72,800 Circulation 4.07 million 535,000 Calculation of CPM 366,380 x 1,000 72,800 x 1,000 CPM 4,070,000 535,000 $91.44* $136.08 The lower the CPM, the more cost efficient the media buy *TIME is the most cost efficient 10-41 Television Pros and Cons Advantages Mass coverage High reach Disadvantages Sight, sound, motion High prestige Low selectivity Short message life Low cost per exposure High absolute cost Attention getting High production cost Favorable image Clutter 10-42 Radio Pros and Cons Advantages Local coverage Low cost High frequency Flexible Disadvantages Audio only Clutter Low production cost Low attention getting Well-segmented audience Fleeting message 10-43 Magazine Pros and Cons Advantages Segmentation potential Quality reproduction Disadvantages High information content Long lead time for ad placement Longevity Visual only Multiple readers Lack of flexibility 10-44 Newspaper Pros and Cons Advantages High coverage Low cost Short lead time for placing ads Local markets Disadvantages Short life Clutter Timely (current ads) Reader controls exposure Can be used for coupons Low attention getting Poor reproduction quality Selective reader exposure 10-45 Outdoor Pros and Cons Disadvantages Short exposure time Short ads Advantages Location specific Poor image Local restrictions High repetition Easily noticed 10-46 Direct Mail Pros and Cons Advantages High selectivity Reader controls exposure Disadvantages High information content High cost per contact Repeat exposure opportunities Poor image (junk mail) Clutter 10-47 Internet Pros and Cons Advantages Disadvantages User selects product information Lack of controls User attention and involvement Clutter Interactive relationship Questionable measurement techniques Direct selling potential Limited reach Flexible message platform 10-48 Test Your Knowledge In terms of media vehicles, ______ would be most efficient medium if you wanted local coverage at a low cost. A) television B) interactive media C) direct mail D) magazines E) newspapers 10-49 Evaluation and Follow-Up How well did these strategies achieve the media objectives? How well did the media plan contribute to attaining the overall marketing and communications objectives? Use again, or analyze flaws 10-50