Enterprise Systems Collaboration EGN 5621 Enterprise Systems Collaboration Fall, 2011 Course Objectives To learn how the ERP system supports business strategies. To develop technical skills of making decisions using an enterprise software To acquire a hands-on understanding of the concepts underlying enterprise systems operation To appreciate first hand, the tangible benefits of enterprise integration The Operations Scenario You (your team) will operate a company in a simulated business environment to compete with several other competitors (i.e., other teams). You (each team) will decide on business strategies and make business decisions toward maximum operation profit for your company, using an enterprise information system. 3 Corporate Roles Designation CEO (Team Leader) ◦ Watch financial statement ◦ Price market report ◦ Check summary sales report ◦ Check sales and market data ◦ Check inventory Report Marketing Manager ◦ Marketing Expense Planning ◦ Price market report ◦ Check sales and market data Sales Manager ◦ Change price ◦ Check summary sales report ◦ Check sales and market data MM Manager ◦ Forecast – create planned indep. Req. ◦ MRP run ◦ Automatic generation of POs ◦ Purchase Order Tracking ◦ Check inventory Report 4 The Virtual Business Environment Simulation of a market Automation of administrative tasks Simulation of the passing of time The Integrated ERP Environment Automated Business Processes The Simulated ERP Environment Automated Sales Automated Procurement Automated Planning Automated Watch this video clip for more information about ERPsim: http://www.youtube.com/watch?v=qzqiRsuY4gg Three Case Studies The Distribution Case Covers the following processes and operations: Planning and Purchasing Sales and Marketing The Manufacturing Case Covers the following processes and operations: Advanced Options Planning and Purchasing Production Sales and Marketing Master Data (BOM) Automatic asset depreciation posting* Interest, Bank Loans, Credit Rating Management* Allows for the reversal of the business cycle *deactivated by default The Manufacturing Case Extended Covers the following processes and operations: Planning and Purchasing Production Sales and Marketing Master Data (BOM) Advanced Options Warehousing Costs Production improvement Automatic asset depreciation posting Interest, Bank Loans, and Credit Rating Management The Logistics Case Covers the following processes and operations: Planning and Purchasing Transfers and logistics Sales The focus is set on data analysis Overstock, out of stocks and wrong allocations of products can be costly to the team Students must analyse data to understand the market and make better decisions Operate a Distribution Company (Operations & Pilot Run) EGN 5621 Enterprise Systems Collaboration Fall, 2011 Teams Each time should have 4 participants at most. Each team operates a bottle distribution company. Participants make business decisions to ensure the profitability of their operation, using standard reports. The (German) Market • 6 products (boxes of 12x1L and 24x500mL) • 3 areas with distinct marketing accounts • One distribution channel: 14 • Market size of about € 6,000 per company per step North 45 retailers West 40 retailers South 38 retailers The 6 Products Product Code Product Description Units in box Cost of boxes $$-F01 1L ClearPure 12 bottles 11.99 $$-F02 1L Spritz 12 bottles 14.99 $$-F03 1L Lemon Spritz 12 bottles 16.99 $$-F04 500mL ClearPure 24 bottles 16.99 $$-F05 500mL Spritz 24 bottles 19.99 $$-F06 500mL Lemon Spritz 24 bottles 22.99 The Game Layout Design 25 min 20 steps 25 min 20 steps 25 min 20 steps Rules of the game Each round will be of 20 steps (a bit more than 1 min per step) End-of-round inventory is carried over to the next round You can sell a product only if you have it in stock You compete against the other teams and importers Your objective is to maximize profit ABC of the Enterprise system An enterprise system is built around an integrated database A system such as SAP contains tens of thousands of data tables When a user creates, changes or views data in the system, he or she performs a transaction Data changed or created by one user can be exploited by all other users (ex. reporting, tracking, execution of orders, etc.) All transactions are traceable, transactions with financial impacts can be reversed, never erased User interface Users interact with the enterprise system through transactions. A large number of pre-programmed transactions exist in SAP Each transaction has a transaction code – one can call a transaction if one knows the transaction code The SAP menu allows to browse and find the desired transaction One can create a user menu or a list of favorites with the commonly used transactions SAP Menu & Navigation Extras / Settings / Display Technical Names Reports and queries Reports and queries are transactions that allow users to view existing data A typical query is performed as follows: In the first page of the transaction, you must enter the selection criteria for the query (ex. Company code, product code, etc.) Then, click on to execute the query A table containing the requested data will appear The display and layout can sometimes be modified Entering new data Some transactions are designed to change or create new data (change forecast, release purchasing orders, change sale price, etc.) The interface varies according to data required by the system The system will not allow you to save information if all the compulsory fields have not been filled You must save/release/confirm before exiting the transaction Other useful buttons Use the navigation buttons to go back or get out of a transaction You can open up to 6 sessions. Click on to open a new session Delete , search , select all , view , enter . Participant’s job aid Getting Started: Set up teams: ◦ Max 4 persons: User 1 to User 4 ◦ Up to 26 companies : A to Z Log in using user name and password given by the instructor. Login information Client will be provided by the instructor Login: intro_$ # Where $ = Team, # = User 1 to User 4 Password: ERPSIM You will have to change your password the first time you enter Distribution Game: Round 1 25 min 20 steps Cost, inventory & initial pricing Material $$-F01 $$-F02 $$-F03 $$-F04 $$-F05 $$-F06 1L ClearPure 1L Spritz 1L Lemon Spritz 500mL ClearPure 500mL Spritz 500mL Lemon Spritz Size 1L 1L 1L 500mL 500mL 500mL Number of bottles in package 12 12 12 24 24 24 Cost €11.99 €14.99 €16.99 €16.99 €19.99 €22.99 Initial price €14.99 €17.99 €19.99 €19.99 €22.99 €25.99 Initial stock 1,000 1,000 1,000 1,000 1,000 1,000 Name The Distribution Game: Quarter 1 (20 virtual steps) Initial Financial Status: ◦11000 ◦70000 ◦113300 ◦792000 Fix Assets Common Stock Bank Cash Account Finished Goods 250,000 (500,000) 146,060 103,940 The Distribution Case: Round 1 (20 steps) You need to maintain the price of your 6 products and invest in marketing. Need to know the following in order to make decisions: ◦ ◦ ◦ ◦ Maintain price list See available stock Monitor sales orders Monitor competitors Participant’s job aid & Menu Maintain Prices for DC 14 Marketing expenses On marketing Enter your daily marketing budget for each product and for each region The impact of marketing in one region depends on your share of all marketing expenses in this region Marketing induces customers to find your product “more desirable” The daily marketing budget can be changed at any time Stock in material overview Check sales summary report Check market report Check sales order report The Distribution Game: Round 1 (20 steps) Now start the simulator for 20 steps Distribution Game: Round 2 25 min 20 steps It’s time to replenish ! You need to replenish. Replenishment will allow you to purchase the same quantity that you have sold. Material $$-F01 Name 1L ClearPure Initial forecast 1,000 $$-F02 $$-F03 $$-F04 $$-F05 $$-F06 1L Spritz 1L Lemon Spritz 500mL ClearPure 500mL Spritz 500mL Lemon Spritz 1,000 1,000 1,000 1,000 1,000 Replenishment Up to 3 steps Up to 3 steps Up to 3 steps Up to 3 steps Up to 3 steps Up to 3 steps lead time Participant’s job aid & Menu Execute MRP After the MRP run Convert purchase requisitions into purchase orders Track purchase orders The Distribution Game: Round 2 (20 steps) Now start the simulator for 20 steps Distribution Game: Round 3 25 min 20 steps It’s time to replenish ! You need to replenish. Change your forecast to adapt the replenishment levels to your needs What do you need to know in order to make that decision ? Material $$-F01 Name 1L ClearPure $$-F02 $$-F03 $$-F04 $$-F05 $$-F06 1L Spritz 1L Lemon Spritz 500mL ClearPure 500mL Spritz 500mL Lemon Spritz Initial forecast 1,000 1,000 1,000 1,000 1,000 1,000 Replenishment lead time 3 steps 3 steps 3 steps 3 steps 3 steps 3 steps Participant’s job aid & Menu Forecasting The Distribution Game: Round 3 (20 steps) Now start the simulator for the last 20 steps Cash management You You started with 146,060 in cash can reimburse your bank loan at anytime and save on interest payment You can use all your cash to stock products, but … If you run out of cash, your bank loan will be extended but you credit rating will go down and your interest payments will go up Holding to much stock reduce your ability to response to customers’ preferences 54 Premium on credit ratings Cre dit ra tings AAA AA+ AAA BBB+ BBB BBBBB+ BB CC Risk Premium 0.00% 10.00% Check financial data Financial statements Product costing 56 Analysis of Your Distribution Operation