Carla Joy Simmons Email: carla.simmons11@bathspa.ac.uk Second year, undergraduate, Business Management student, keen to gain a graduate work placement. Five years experience in food retail including total responsibility for a grocery shop. Developed customer care, team working and communicational skills during work experience and at university. Education and Qualifications 2011-2015: Bath Spa University, Bath BA (Hons) Business and Management Modules include: Human Resource Management, Information and Operations, Financial Accounting and Creativity and Innovation in the Work Place. Gained understanding of management techniques, a wide knowledge of business structure and principals behind human resource practice. 2009-2011: Sussex Downs College, Eastbourne A Levels: Media Studies (B), Photography (B) Business Studies (C) AS Level: Sociology (C). 2004- 2009: Cavendish Senior School, Eastbourne 10 GCSEs A – C including Maths and English. Employment History Bath Spa University Student Ambassador and Peer Mentor September 2011 - Present Representing Bath Spa University during open days, delivering group presentations to prospective students and giving an insight to student life at the university. Engaging with audience of up to 50 people, speaking clearly and answer queries effectively. Attended two training sessions to acquire the knowledge to support and help others, to become a peer mentor primary source to guide each mentee through their first year of university successfully. David Lloyd Leisure General Assistant August 2011 to Present Started as a Children’s Birthday Party Hostess, Responsible for up to twelve children at one time, involved in activities such as bowling and laserquest. Ensured well being of children and enjoyment of activities. Acted as receptionist, answering phone, customer queries, taking payments and basic administration. Served alcoholic drinks and food to customers in a very busy cafe and bar environment. Next Sales Assistant July 2011 Provided customer service during a busy sale period, remerchandising, replenishing stock and customer queries. Green Grocers Shop Assistant September 2007-March 2012 Had total responsibility for the running of the shop during the afternoons. My daily tasks included stocking shelves, making till transactions and ensuring the shop's cleanliness was of a high standard. Gained broad knowledge of the retail environment and enhanced organisational skills. . COBB PR Work Experience June 2008 Required to help with various admin tasks in the office, for example; press releases and market research ensuring that clients advertisements in local media were effective and enforced their brands. Additional Information Proficient IT skills including all Office Suite applications. Full UK Driving Licence. Interests and Achievements Enjoy playing golf, kickboxing, and going to the gym. Member of the Royal Eastbourne Golf Club for six years and occasionally competed in regional competitions. A member at SAMA kickboxing club for three years and achieved a red belt as well as progressing to a higher standard in class. Completed The Beachy Head Marathon twice, a notable achievement requiring dedication to training and a commitment to succeed. Currently preparing for the Bath Half marathon and raising money for Macmillan Cancer. References Marco Forte Deputy Manager David Lloyd Leisure BN22 9PZ Tel: 01323 520247 admin.eastbournelanes@davidlloyd.co.uk Diana Reader Subject Leader: Business and Management School of Society, Enterprise and Environment Bath Spa University, Newton Park, Bath, BA2 9BN, UK Tel: 01225 876192 d.reader@bathspa.ac.uk