MOHAMMAD ALI KHALIL DOMARIEH Address: Beirut –MALAAB AL BALADI Nationality: PALESTINIEN Mobile:+96170797609 Email: smallevil_2@hotmail.com Date of birth:05-09-1990 Place of birth: Beirut Marital status: single Objective: Starting a career path through your company and implementation of both my management skills and domain experience for acquiring a management position at your premises. Education: 2014 graduation 2012/2013 _4th Year business _ AUL UNIVERSITY (MARKETING AND ADVERTISING) 2011/2012 _3rd Year business _ AUL UNIVERSITY(MARKETING AND ADVERTISING) 2010/2011 _2nd Year business _ AUL UNIVERSITY (MARKETING AND ADVERTISING) 2009/2010 _ 1st year business_AUL UNIVERSITY(MARKETING AND ADVERTISING 2008/2009_ 3rd year secondary _ economic science_ JALIL HIGH SCHOOL _ Beirut Major Courses: Human resource management -–– financial markets – feasibility study- sales management –financial management – marketing of financial products – management of financial institutions –– development of managerial skills – total quality management –– operations management Final Project (CUSTOMER SATISFACTION LEADS TO LOYALITY.) Work Experience: 2009/present: McDonald’s _ Fast Food Restaurant _ Beirut _ Manager Manager of all restaurant operations and management systems Consultations for Local Store Marketing Monthly sales projecting Profit and Lost results Reporting to Head office and OC Employees recruitment and retention Employees scheduling Arranging and execution for managers and crew meetings Coaching and Counseling for team members Floor control and optimization of profit VS the delivered Quality and service Assuring 100 % customer satisfaction through interaction with them Monitoring the inventory and sales figures SWOT analysis and business planning Coordination with Local products distribution center Coordination with maintenance and outside service companies Follow up on all cash and food safety procedures Customer service representative Operations support Teller Private Business Courses and Workshops : 2010 _ swing manager course_ McDonalds Training Department _ Hazmeieh 2011 _ Motivating People _ M.C.A _ Hazmeieh 2011 _ Business Etiquette _ M.C.A _ Hazmeieh 2012 _ basic Shift Management _ McDonalds Training Department _ Hazmeieh 2013_SHIFT MANAGEMENT EXCELLENCE_Mcdonalds Training department_HAZMIEH Skills: Self-Motivated, dynamic and independent High level of Ambitions Excellent communication skills Excellent leadership Highly flexible and fast adaptation skills Mature minded Initiative Good presentation skills Computer skills : 1. Microsoft Office Word 2010 2. Microsoft Office Excel 2010 3. Microsoft Office Power point 2010 4. Microsoft Office Outlook 2010 5. Payroll Oracle Languages: Arabic (fluent) _ French (VERY GOOD) _ English (fluent) Hobbies: Football _ Reading _ researches All documents are available upon request