PROCESS RECORDING • Submission information-the process recording is an important element in the Professional Practice module – Sem 2 • What is a process recording? • Permission / confidentiality issues • Questions and support opportunities Why a Communication Report? • Opportunity to apply theory to practice • Encourage reflection • Raise self awareness • Improve individual interpersonal skills • Increase patient satisfaction • Promote therapeutic communication Key Components • Select a patient • Gain permission • Establish a relationship with the patient • Record interactions one process recording sheet • Select one significant interaction • Discuss the significant interaction using the proposed format within the Nurses Observation • What was the patient doing? • Where were they when the interaction occurred? • What was your initial interpretation of the situation? Nurse Said or Did (Actions) • What did you do? • Proximity • Touch • What did you say? • Interaction opening • Questioning Nurse’s Feelings • What were your feelings about the situation? • Positive/ negative • Emotional aspects • What were your thoughts regarding how you were feeling? • Patient Said or Did • Body Language • Verbal responses Nurses Inferences About Patients Feelings • What were your thoughts and feelings about how the patient was feeling? • State how you came to this conclusion Review Patient and Nurses Interpersonal Skills • Patient • Nurse SO WHAT DO I NEED TO DO • Fill in the process recording whilst out on placement in Sem 1-remember to get in signed by the mentor. • Keep it safely until you return to Sem 2. • Use it for your Professional Practise essay – the Communication report.