ACL Connections - St. Louis ACL User Group

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ACL Connections
Chicago
June 2, 2009
General Purpose
• Demonstrate ACL as part of a solution
• Encourage other uses for ACL
• Direct contact with ACL team
Using ACL to Automate Scorecard
• Talecris – Bio-Pharmaceutical & Mfg.
 60+ Plasma collection centers across U.S.
(employees and location in lower-income areas)
 7,000 donors daily
 $2.5 million cash disbursed weekly
Talecris Challenges
• Geography
• Conduct “surprise” cash counts at all
centers
• DOS-based mgmt system: month-end
reports, focused on operations, data not
readily available for data mining
Talecris Operations
• Manual process for donor payments
• No standardization of payments
• Weak cash controls
Talecris: Donor Mgmt System
• System-based, automated donor mgmt
process
• ATM’s used for disbursements
• Control concerns still existed
– ATM malfunction
– Modifications/ addtl pmt to system-generated
amounts
Talecris Needs
• Independent assessment/reporting tool
• Prioritize “surprise” cash counts
• Ability to monitor center’s cash activity
Center Audit Scorecard
• DB tables imported to ACL
• 600-line script calculates metrics and
exports an output table to Excel to
produce the Scorecard
• Rolling six months of data are available
• Results are summarized or viewed for a
specific center
• Reporting by center, consolidated, metric
Scorecard Reporting
• Center Snapshot
• Charts comparing centers or metric
• Consolidated summary
Fraud Prevention & Detection
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Dave Goderre – authored books on CAATS, significant
contributor to ACL user forum
Fraud Risk Assessment Program - Lifecycle Approach:
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Assess – company-wide, fraudster’s perspective
Access – identify all available source
Defend – build and maintain tests, verify data integrity
Continuous Assessment – refine scripts as necessary
“Fraud prevention/detection is not an end but a journey”
Craig Leming, Sprint Nextel
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49M wireless customers
48K employees
3rd largest wireless provider in U.S.
System Analyst from Info Sys
Goals
• Eliminate random sampling
• Identify all exceptions from total population
• Work with multiple formats and platforms
from different departments
• Increase data analytics in IA dept.
Solutions
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Initial training program for IA dept.
Advanced training for IT auditor
Periodic training
System Analyst performs extracts and
queries, Audit Team performs data
analysis
Inventory Adjustments Project
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Create an easy-to-use program for auditor
Used dialog boxes
Involved over 900K records
Through data analytics, reduced auditor
time 40% – 60%
Continuous Monitoring
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Use scripts to access data and automate
testing
–
Build for easy use and understanding
Very few companies use continuous monitoring
–
Lack of time and expertise to implement
General Observations
Understand company operations and data
 Use ACL regularly
 There are resources available to help you
succeed with ACL
 Not everyone’s going to be an ACL expert
but do whatever you can to learn more
about ACL.
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