Organisation Chart Leadership Team Karen Armitage Chief Executive Debbie Emmitt Director of Neighbourhood Services Chris Poulton Director of Asset Management & Development Craig Jones Director of Finance and Commerce Jo Hough Head of Organisational Development Organisational Development Jo Hough 29.6 Head of Organisational Development Mara Hargreaves Commercial and Marketing Manager Patrick Lewis Marketing Assistant Emma Young HR and Training Manager Alisa Douce PA to the CEO Kathryn Ing Health and Safety Officer Lauren Clarke Jocelyn Broadhurst (mat) Assistant HR Officer Vacant OD Apprentice Penny Lawton HR Business Partner Rose Buckley PA to the Directors Finance & Governance Craig Jones Director of Finance and Commerce Karen Armitage Chief Executive Trish Vernon Assistant Director of Finance Vacant Head of IT Natalie Tilsley 29.6hrs Accountant (Asset Management) Cheryl Wood Accountant (Neighbourhood Services) Karen Marshall Head of Governance Carol McGuckin Finance Manager Linda Morgan Governance and Performance Officer Andrew Beeston IT Team Leader Karen Kayes Assistant Accountant Systems Florence McGowan Assistant Accountant Resources Carol Squires Finance Officer 18.5 Janet Lammin 18.5hrs Finance Assistant Housing Worx Richard Green Accountant Caroline Bruus Finance Officer 18.5 Kate Broad Finance Graduate Chris Coverley Systems Analyst Paul Chapman Network Administrator Vacant Systems Analyst Sunil Goraya IT Placement Rob Pennington Service Support Desk Technician Sally Bowers Governance and Performance Administrator Sasha Turnbull Governance and Performance Apprentice Independent Living & Customer Services Debbie Emmitt Director of Neighbourhood Services Kathryn Jones Head of Independent Living Paul Curran Independent Living Manager Chris Pugh You First Telecare Manager Eleanor Harding Customer Call Team Leader Extra Care Manager Elaine Tomlinson Independent Living Coordinator Margaret Francis Paul Buckley – covering TSC Mat Carol Evans Catherine Baseggio Norma Walton Susan Gilmartin Donna Morgan Cath Hendy Christine Sherwood Grace Cooper Vacant (37 hours) Vacant (18.5 hours) Telecare Services Coordinator Julie McCabe 21 Katie Morton Jackie Newport 16 Lindsay McNaughton – Paul Buckley covering mat Admin Assistant Stephanie Burrows Housing Worx Babergh/ Mid Suffolk Call Advisors Charlotte Murphy 12hrs (weekend) Keith Davis 30hrs (Mon – Fri pm) Amanda Hornsey 15hrs (Mon – Fri pm) Rachel Finney (12hrs SatSun) Alex Soden 30hrs (Mon – Fri am) Customer Call Advisor Pauline Hadley (4 on 4 off) Andrew Sullivan (4 on 4 off) Deborah Dunn 37 (Days 7-3) Susan Brotherton (4 on 4 off) Natasha Quick (4 on 4 off) Lucy Chapman (4 on 4 off) Debbie Tutty (4 on 4 off) Kirstie Stephenson (4 on 4 off) Helen Paines (4 on 4 off) Elaine Hunt 37 hours (Mon-Fri am) Shannon Park (Sat and Sun 15) Vacant (Sat and Sun 15) Housing Management Debbie Emmitt Director of Neighbourhood Services Chris Plant Head of Housing Management Income Services Manager Kathryn Bradbury Housing Choices Team Leader Vivien Price Income Support Officer Denise Johnson Money Advisor Liz Pilley Keira Morton Income Services Advisor Heather Brooks 18.5 Karen Jones 18.5 Arlene Moore Annette Hopkins Sharon Thomas Income Collection Advisor Alison Johnston Under Occupation Advisor Paul Sherrington Income Services Assistant Andrew Higgins Emma Beardmore Housing Choices Advisor Caroline Aston Tarvinder Gill Joe Sproston Neighbourhoods Manager Julie Harvey Neighbourhood Services Officer Kim Carr Fiona Southwell Emma Bailey Robin Fletcher TBC Customer Services Officer Lindsay Truman Jo Thomas Customer Services Assistant Donna Morton Admin Assistant Joanne Clarke Aids & Adapts Admin Assistant Michala Bogle Estate Caretaker Keith Rogers Steve Crow Stephen Peattie 18.5 Customer Involvement Officer Pam Smith Anna McLauchlan Laura MacPhee Community Involvement Worker Christy Pritchard Customer Service Centre Team Leader Kate Callaghan Customer Service Advisor Siobhan McCaw 18.5 Lucy Ann Simmonds Elizabeth Taylor 18.5 Jill Piggott Linda Clark Martha Cooper Debbie Clark Jacqueline Hargreave Customer Service Apprentice Vacant Asset Management Chris Poulton Director of Asset Management & Development Mark Edwards Head of Asset Management Carl Barber Technical Manager Peter Sherriff Assets Data Officer Janice Greatbatch (Wed – Fri) Debbie Pope (Mon-Tues) Admin Assistants Vacant Strategic Investment Manager Technical Officer Dave Leek Steve Rigby Debbie Hancox Leasehold Management Officer Kevin Lawton Quantity Surveyor Kirsty Wareham Asset Management Officer Vacant Strategic Investment Project Manager Development Chris Poulton Director of Asset Management & Development Simon Thompson Head of Development Laura Coburn Development Project Manager Harpreet Rayet Development Manager Asset Management Mark Edwards Head of Asset Management Chris Price Repairs Manager Maintenance Manager/Project Surveyor Neil Riley Nikki Oldfield (maternity) Gordon Thompson Matt Hine David Wheat Technical Officer Gordon Thompson – currently covering as above General Manager Chris Dixon Technical Assistant Brenda Bradshaw Jean Parker Beverley Harris Sonia Williscroft Gemma Fox Repairs First – Trade Team Reporting into Maintenance Manager/Project Surveyor Neil Riley, Nikki Oldfield (Maternity) Matt Hine, David Wheat Joiners: Shaun Bailey Martin Beeson Wayne Clarke David Cull Andrew Doorbar Simon Kidd Terence Lee James Spiller Vacant Vacant Plumbers: Malcolm Baker Lee Boston Andrew Clinnick Steve Cutter Steven Ferneyhough Richard Levison Kieran Peake (Apprentice) Gas Engineers: Teri Clay Paul Clive Martin Grocott Janet Howard John McGregor Mark Nadin Graham Pover Paul Rowley Darren Ryder Jonathan Godwin Vacant Bricklayers: Gary Cottrill Keith Griffiths Lindsay Nicholls Sean Pinder Brian Richardson Jason Trathowen Jordan Abbotts Matt Kerr – Apprentice Chris Renshaw - Apprentice Electricians: Gordon Watten Simon Wilson Ian Smyth Vacant Painter & Decorator: Craig Royal Handy Person Nigel Mogey Drivers John Haycock John Wilkes Construction Operatives – new cohort TBC Property Services Chris Poulton Director of Asset Management & Development Steve Garland Head of Property Services Investment Programme Housing Worx Property Debbie Bartlett Investment Programme Manager Kevin Barley Operations Manager Project Managers Lee Walters Sandra Shipperley Customer Liaison Officer Andrea Panayi Tony Wearing Lesley Hanlon Technical Assistant Driver/Labourers Mark Edwards Foster Noel Holland Richard Gosling Chris Green Stream Manager Kevin Cartwright Victoria Tinsley Steve Thay Assistant Stream Manager James Farrow Program Planner Martin Sawyer Scheduler Rebecca Husslebee Chris Rogers