Chief Executive Oliver Morley Director of Human Resources and Organisational Development Caroline OttawaySearle Director of Customer and Business Development Mary Gledhill Director of Technology David Thomas Director of Finance and Performance Clem Brohier Director of Operations and Services Jeff James Director of Information Policy and Services Carol Tullo Head of Chief Executive’s Office Julie Lennard Human Resources and Organisational Development Director of Human Resources and Organisational Development Caroline Ottaway-Searle HR Operations Manager Jacqui Bailie Recruitment, Learning and Development and Staff Engagement Manager Jane Craigie-Payne 3 HR Business Partner HR Business Partner Esi Kpeglo Sarah Stewart Customer and Business Development Director of Customer and Business Development Mary Gledhill Head of Commercial Delivery Chris Mumby Head of Strategic Communications and Marketing (Vacant) Head of Licensing Caroline Kimbell 4 Technology Director of Technology David Thomas Head of Information and Computer Technology Amanda Spencer Emma Allen Head of Web Continuity Head of Civil Pages (Suzy Espley) Chris Owens Head of Digital Continuity Head of Digital Preservation Acting Head of Cataloguing Tim Gollins Jone Garmendia (vacant) Head of Systems Development Emma Bayne 5 Head of Web Team Finance and Performance Director of Finance and Performance Clem Brohier Head of Strategic Projects Head of Procurement Alison Webster Mark Davis Corporate Performance and Planning Manager Head of Financial Accounting Peter Brooker Head of Financial Planning and Analysis Amanda White 6 Michael Ofori-Koree Operations Director of Operations and Services Jeff James Head of Collection Care Head of Security Nancy Bell (Vacant) Head of Education and Outreach Head of Estates and Facilities Andrew Payne Head of Public Services Development Head of Directorate Planning & Security Lee Oliver Chris Cooper Head of Document Services Head of Advice and Records Knowledge Tom Gregan 7 Paul Davies Jackie Marfleet Information Policy and Services Director of Information Policy and Services Carol Tullo Head of Information Management and Practice Julia Stocken Head of Information Policy Jim Wretham Head of Archive Sector Development Head of Standards Marcia Jackson Head of Legislation Services John Sheridan Research Manager Val Johnson Nick Kingsley Head of Business Planning and Performance 8