Organisational Culture Expert
Yogjakarta, Indonesia
AVI has negotiated this assignment in good faith with the Host Organisation, and the information contained was
correct at the time of acceptance of the request. However, while AVI takes responsibility for matters under our
direct control, all assignments and arrangements are subject to change due to the inherent low levels of
predictability in developing country environments. This assignment may be amended or withdrawn to reflect
changes in circumstances.
General Details
Assignment Title
Organisational Culture Expert
Host Organisation
Satu Nama, Yogyakarta
Website of Host Organisation
www.satunama.org
Duration of Assignment
13 months
Start Date
06 June 2016
Pre-departure Briefing Date
30 March 2016
AVI Assignment Code
10534179
Australian Partner Organisation
N/A
Host Organisation Overview
SATUNAMA is a National NGO founded in 1998. It was a member of USC-International. The embryo of
SATUNAMA was the Indonesian country representative of USC-Canada. At that time, the focus of the
organization was on the eradication/ decrease of poverty in Indonesia. Along with the nation’s massive
crisis in 1997, the organisation realized that poverty was not an isolated entity, but it was caused by
systems of politics, economy, culture, beliefs. Therefore, with its birth as a national NGO, SATUNAMA,
besides continuing to work on people empowerment (in agriculture, sanitation, and cooperative), it also
developed activities to increase people’s awareness, knowledge, attitudes, and skills in the form of
The Australian Volunteers for International Development (AVID) program is an
Australian Government initiative. This assignment has been developed by Australian
Volunteers International, a delivery partner for the AVID program.
training on politics, program and financial management, conflict management and peace building, and
leadership.
The organisation missions :
1. Developing common live culture which respecting, protecting the individual basic rights and
citizen basic rights, and to realise the public policy which in favour to the marginalised society.
2. Strengthening cooperative network between individual, organisation, and society (to strengthen
individual, organisation, and society capacity and resilience).
3. Building organisational culture which is support the working mechanism
The organisation vision :
SATUNAMA is committed to promote democracy, justice, and welfare, as well as good governance
which is transparent, accountable and free from corruption.
Below are the activities of the organisation to support its mission and visions:
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Community development and community empowerment.
Village and community assistance.
Small scale business and investment.
Knowledge management.
Developing networks.
Media development : web, fb, twit, popular education by radio
Developing civic education.
Developing village democracy
Financial management (include assets development and investment).
Human resources activity (administrative issues).
Developing quality management and organizational culture.
Held training and consultancy activities.
Radio.
SATUNAMA has 19 female staff, and 23 male staff.
Assignment Overview
SATUNAMA is developing its own organizational culture, which is expected to become the binding
spirit of the organization. To initiate the idea, SATUNAMA needs an expert, who can read the real
situation, identify and draw some important existing elements from it, which will become the essential
seeds for developing the communal spirit and organisational culture. Since this is a new concept for
Indonesian NGOs, there are no locally available experts.
SATUNAMA has previously hosted volunteers and is also a partner with AVI on a Melbourne University
student program.
The Australian Volunteers for International Development (AVID) program is an
Australian Government initiative. This assignment has been developed by Australian
Volunteers International, a delivery partner for the AVID program.
Assignment Objectives
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Identification of the strengths, opportunities, inspiration in the organisation (SATUNAMA) to
create the formation of positive organizational culture.
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To provide recommendations to develop the strategy of quality management of the
organization.
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Formulating necessary steps to work out / to implement the formation of organizational
culture.
Duties and Responsibilities of the Volunteer
In consultation with their line manager and relevant stakeholders, volunteers complete a work plan in
the first three months of their assignment. The duties below are an indication of the type of work that
may be involved in meeting the Assignment Objectives:
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To Identify and List the elements to build organizational culture
Identification of some positive elements to determine good practices in the organization
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To create Initial efforts that will build the foundation for the organizational culture
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To crosscheck the identified elements with the real practices of the organization.
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To evaluate the strengths, opportunities, inspiration, and best result from the organization
practices.
To develop recommendations of actions and steps to take in developing the organizational
culture.
To carry out the recommendations and initiate the formation of organizational culture.
To develop and research the evaluation tools to develop performance and culture appraisal.
To build the teamwork with the director and HRGA team.
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Assignment Information
Line Manager
Director of SATUNAMA
The volunteer will supervise the Human Resources team.
Staff Supervision
The volunteer will be deeply involved in dialogues with the staff of
SATUNAMA to collect information about everything related to practices
The Australian Volunteers for International Development (AVID) program is an
Australian Government initiative. This assignment has been developed by Australian
Volunteers International, a delivery partner for the AVID program.
as seeds of organizational culture and to implement the steps of
developing the organizational culture.
Hours & Days of Employment
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From 9.00 am to 5.00 pm, Monday to Friday
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The expectation is that the volunteer will work the equivalent of a 5-day week to a maximum of
40 hours per week.
Leave Entitlements
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Same conditions and terms as local colleagues apply, including national holidays. However, as
a minimum, volunteers will accrue 1 week of leave for each 3 months of work..
Other Condition
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NA
Language Skills and Level Required
This position required from low to medium level of Bahasa Indonesia ability, or :
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Willingness to learn Bahasa Indonesia Language.
Ability to converse about non-technical matters in Bahasa Indonesia
Language Support
AVI provides language support during the in-country orientation period. Most often additional resources
for further development later in the assignment will be available if required.
Living as a Volunteer
SatuNama office located in Sambisari, Northern area of Yogyakarta. The two story office consist of
fives office buildings seperated in the different area (around 300 metres from one another). One big
office with complete facilities operated as SATUNAMA’s main building. All office buildings have wifi
internet access.
Yogyakarta is considered the cultural and learning centre of Indonesia. Yogya itself is a mid-sized city
surrounded by agricultural areas. The city is a popular destination for both local and foreign tourists and
therefore has a wide range of options in terms of food, entertainment, sports activities etc. Yogya also
has a large student population which gives the city a young and vibrant feel. As a tourist destination the
city of Yogyakarta provides a wide range of recreational activities including, coffee shops, cafes, bars
The Australian Volunteers for International Development (AVID) program is an
Australian Government initiative. This assignment has been developed by Australian
Volunteers International, a delivery partner for the AVID program.
Indonesian and Western restaurants. There is also a supermarket and lots of mini marts for the
purchase of daily necessities.
The city of Yogyakarta is accessible by plane from Denpasar, Surabaya or Jakarta. The cities of Solo
and Semarang (capital city of Central Java) are easily accessible by bus, with Solo having a direct rail
link to the city of Yogyakarta.
Yogyakarta is a fast modernizing city very accepting of other cultures and ways of life. Aside from
language differences and to be expected differing social expectations, there are no significant factors
that would affect the volunteer. Even though Yogyakarta is a popular tourist destination and has a large
student population, some parts of Yogya city remain quite conservative so it is important to be aware of
cultural norms.
The need for personal transport is dependent upon where a volunteer chooses to live in relation to the
workplace and public transport, walking or even the use of a bicycle are also options. There are also
lots of taxis available in Yogyakarta but using these on a daily basis could prove expensive. Many
volunteers based in Yogyakarta chose to purchase a motorcycle. This is a personal choice rather than
an absolute necessity. A motorcycle could be purchased for between IDR 8-10 million or AUD 8001000 and sold at the end of the assignment for a similar amount. Fuel costs approximately IDR 8,500 /
litre or AUD 0.85 / litre.
Indonesia has extremely good and affordable telecommunications systems, especially in the major
cities (for around AUD 50 per month volunteers can have internet installed in their accommodation).
There are a range of pre-paid telephone networks that support the use of smart phones, and many
restaurants, coffee shops, and shopping malls also provide free wi-fi.
Allowances & Support
These allowance levels are based on the Cost of Living in country. They will be reviewed periodically
and may increase or decrease. Volunteers will be given notice of any change to the allowance level.
Living Allowance
Accommodation Allowance
AUD 700.00 per month
AUD 300.00 per month
Housing
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The volunteer will need to rely on the support of the Host Organisation to identify appropriate
accommodation. Most rented accommodation come furnished or semi-furnished. The
allowance will limit the volunteer to more basic accommodation and applicants should not
The Australian Volunteers for International Development (AVID) program is an
Australian Government initiative. This assignment has been developed by Australian
Volunteers International, a delivery partner for the AVID program.
expect to have many of the electrical appliances they may be used to.
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AVI will advance the Accommodation Allowance for a 12 month period as rent in Indonesia is
generally paid 12 months in advance rather than monthly.AVI will advance the Accommodation
Allowance for a 12 month period as rent in Indonesia is generally paid 6/12 months .
Other Allowances & Support
All AVID Volunteers receive the following:
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Pre-departure Briefing in Melbourne
In-country Orientation on arrival
Pre-departure vaccination expenses
Visa expenses
Pastoral care, assignment monitoring and security guidance
Return airfare to country of assignment
Psychological and medical advice and support services
Re-entry support services
Settling in allowance (assignments longer than 6 months)
Re-settlement allowance (assignments longer than 6 months)
Preparing Your Application
Personal Circumstances Constraints
We are NOT able to accept applications from people with the following personal circumstances due to
security, cultural, legal or visa restrictions in this location.
Applicants with criminal offences
Our agreement with the Indonesian Government stipulates the following:
volunteers must hold Australian citizenship
volunteers must be between 21 and 70 years of age
Selection Criteria
Please begin by writing your responses to the following three questions, in a document headed Response to Selection Criteria:
a. Why do I feel that volunteering overseas is the right thing for me to be doing at this time in my life?
The Australian Volunteers for International Development (AVID) program is an
Australian Government initiative. This assignment has been developed by Australian
Volunteers International, a delivery partner for the AVID program.
(up to half a page)
b. What are the biggest personal adjustments I’m likely to have to make to be accepted as a useful
colleague and engaged community member in this assignment? (up to half a page)
c. How do I match the Essential Skills & Experience: Write a brief summary of your most relevant
experiences, results and achievements responding to each criteria in the Essential Skills & Experience
section of the Assignment Description.
To find out more details about preparing your application, please visit:
http://www.australianvolunteers.com/volunteer/application-process/
To find out more details about the personal competencies required to be a volunteer, please visit:
http://australianvolunteers.com/volunteer/have-you-got-what-it-takes/
Qualifications, Essential Skills & Experience
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Relevant tertiary, professional or technical qualifications and/or certification or equivalent work
experience
Record of continuous professional development
Demonstrated experience in building the measurable productivity improvement and strength of
an organisation
Success in developing an organisational culture of an organisation that is durable and
regarded as ‘employer of choice’
Successful track record in facilitating team building and development
Demonstrated success in building the skills of others through formal / informal training and
coaching
Demonstrated success in consulting with stakeholders and facilitating the work of others to
achieve an agreed outcome
Desirable Skills & Experience
N/A
How to Apply
All applications must be submitted online. If you haven’t already done so, you will need to register on
our website prior to applying.
Once completed, please visit www.australianvolunteers.com, log in, select the assignment you are
interested in and follow the prompts at the end of the page.
The Australian Volunteers for International Development (AVID) program is an
Australian Government initiative. This assignment has been developed by Australian
Volunteers International, a delivery partner for the AVID program.
The Australian Volunteers for International Development (AVID) program is an
Australian Government initiative. This assignment has been developed by Australian
Volunteers International, a delivery partner for the AVID program.