The power to connect Stephen Munden Business Keys Ltd. Energistics Standards Summit 23 October 2008 “The landscape is complex; there are many paths to innovation. Business requires greater clarity and a more connected approach” UK Technology Strategy Board Strategic Plan 2008 - 2011 “It is the function of the creative man to perceive and connect the seemingly unconnected” William Plomer, 1903 – 1973 English Writer © Business Keys Ltd 2008 www.businesskeys.co.uk agenda Introduction Standards • paradigm • power Standardization • innovation • impact Strategy • leadership • value • process © Business Keys Ltd 2008 www.businesskeys.co.uk Business Keys Limited unlocking business value… Survival Growth LEADERSHIP ZONE Master complexity Create your future …helping organisations create a confident future © Business Keys Ltd 2008 www.businesskeys.co.uk results strategy – roadmaps providing clarity of direction for business & technologies management systems – a framework that ensures consistent delivery of excellent customer results solutions - • compliance – getting done what must be done • cost reduction – higher productivity, lower operating costs • growth – access to new markets and opportunities • innovation – agility and flexibility with lower risks © Business Keys Ltd 2008 www.businesskeys.co.uk driving forces Business is driven by • governments • dynamic markets • standards New Strategies: • knowledge as a strategic focus for business • open innovation and collaboration accepted as key to prosperity • network effects, network economy everything/ everybody connected © Business Keys Ltd 2008 www.businesskeys.co.uk disruptive events Missed opportunities? • Kodak – ‘pictures by phone’ • OilCo – Enhanced Oil Recovery through 3-D fluid injection* Disruptive technologies • Kodak – digital photography • OilCo – hydrogen, bio, other? © Business Keys Ltd 2008 www.businesskeys.co.uk * US patent 6,158.517 Standards I © Business Keys Ltd 2008 www.businesskeys.co.uk an agreed way to do something Munden’s Law standards are what they do © Business Keys Ltd 2008 www.businesskeys.co.uk what are ‘business keys’? Commercially-sensitive strategic levers within a value chain/ network standards - act as business keys to unlock business value Types include: • Access • Change • Communication • Differentiation • Identification • Leverage • Solution • Strategic © Business Keys Ltd 2008 www.businesskeys.co.uk Standards connect your business to its customers all successful, sustainable organisations are underpinned by a matrix of standards and business systems that coordinate its activities and connect it to its markets and customers. A framework by which an individual company or industry can develop technology and do business in any market in the world © Business Keys Ltd 2008 www.businesskeys.co.uk the power of standards COMPONENT KNOWLEDGE – competencies, capabilities, assets BUSINESS VALUE RELATIONSHIPS BRAND – market position & focus CUSTOMER VALUE © Business Keys Ltd 2008 www.businesskeys.co.uk PERFORMANCE OPERATIONS – systems/process ORGANIZATIONAL VALUE the power to connect NETWORKS INTEROPERABILITY MODULES PLATFORMS ….all types of components © Business Keys Ltd 2008 www.businesskeys.co.uk component, product …or something else? Component: contributing to the composition of the whole VALUE NETWORK or Business ecosystem Innovator Technology © Business Keys Ltd 2008 www.businesskeys.co.uk Component Integrator Users Systems Adoption Component Complements Component rival Complement provider Source: Joel West mastering complexity Underlying complexity is a small set of simple rules – e.g. modularity • Product – set of components linked together to form a function for a user • Module – component of a system • Interface – standard that defines how modules will interact with each other • System – set of interrelated components • Architecture – set of interfaces (standards) that make up a system Control of the standards defining the architecture …….provides competitive advantage The architecture lays down the rules for a new industry © Business Keys Ltd 2008 www.businesskeys.co.uk Standardization I © Business Keys Ltd 2008 www.businesskeys.co.uk a dynamic process for getting more people to value what you offer innovation with standardization Source: G M Peter Swann, 2000 © Business Keys Ltd 2008 www.businesskeys.co.uk standards impact Key Industry Drivers Standards Impact Energy source depletion - reserves Leading edge technology integration Production optimisation Agility and flexibility Operational efficiency Cost reduction, waste reduction Safety assurance Measurement/ assurance to staff/ stakeholders Legal & regulatory compliance ‘License to trade’ Key Business Drivers Volatile energy prices Increased yield/ new yields - market stability Security of supply Increased self-sufficiency Regulations driven by climate change/ public policy Business-friendly regulation, easier implementation EOR technologies Standardize patented technologies New energy technologies Facilitate market penetration of alternatives Demand & sourcing from developing countries Transaction cost reduction Rising energy demands Implementation of climate change measures Industry process issues – bottlenecks in supply Process improvements Formation of the ‘rules of the game’ by others, e.g. China Standards creating the framework for global business © Business Keys Ltd 2008 www.businesskeys.co.uk Strategy I Good leaders are the ones who set acceptable standards that can be emulated by others Mahatma Gandhi © Business Keys Ltd 2008 www.businesskeys.co.uk leadership = sets the standards for the company • brand • systems/ structure • functions/operations – all working in complementary fashion to achieve the specific aim of the organisation Company objectives Strategic business planning Technology planning Product planning © Business Keys Ltd 2008 www.businesskeys.co.uk unlocking business value Customers Markets Compete on – service ‘Customer Intimacy’ Brand standards Knowledge/ Capabilities Compete on – quality ‘Product Leadership’ Technology/ Product standards Cash Where is the value in your business? STRATEGY • Industry assumptions • Strategic focus • Customers • Assets & capabilities • Product/ service offerings © Business Keys Ltd 2008 www.businesskeys.co.uk $ Process standards Compete on – price ‘Operational Excellence’ Operations Source: Business Keys Limited© strategic standardization Use of standardized products, processes, procedures & policies to gain competitive advantage, or avoid competitive disadvantage, thereby facilitating the attainment of business objectives Level Role Standardization responsibility Frame of reference Examples Strategic Director/ leader Set standards Roadmap Business Plan, Brand standards Management Manager/ supervisor Manage performance Framework Systems, architecture, processes Operations Staff/ functional Follow/ comply Tactical plan Technical Specification © Business Keys Ltd 2008 www.businesskeys.co.uk strategy development process External Stakeholders BUSINESS BOUNDARIES - Vision, Mission, Values BUSINESS OBJECTIVES (or Goals) INTERNAL ANALYSIS Strengths & Weaknesses EXTERNAL ANALYSIS ALTERNATIVE STRATEGIC DIRECTIONS EVALUATE & SELECT STRATEGY IMPLEMENT MONITOR & CONTROL © Business Keys Ltd 2008 © Business Keys Ltd 2007 www.businesskeys.co.uk Opportunities & Threats standardization strategy - regenerative medicine example • Regulatory framework • Collaborative strategy • Stability/ certainty • Fragmented/ embryonic markets • Investor confidence • Public perception/ media coverage • Unproven science/ technology • Uncertain future markets/ business risks • Process and production methods © Business Keys Ltd 2008 www.businesskeys.co.uk Technology Leadership Process Opportunities Activity Products Opportunity & Value Mapping Technology Vision Business Impact Technology Roadmap Strategy Development Standardization Strategy Strategic Choice © Business Keys Ltd 2008 www.businesskeys.co.uk Standards Architecture •Information •Implementation •Influence •Innovation standards management © Business Keys Ltd 2008 www.businesskeys.co.uk Influence market structures technology direction product acceptance Information business intelligence technology tracking best practice/ next practice Implementation compliance/ assurance cost/ risk reduction market interconnectivity Innovation faster product introduction new competitive space new industry boundaries Questions? © Business Keys Ltd 2008 www.businesskeys.co.uk