Production Manager Position Title: Production Manager Department(s): Operations Reports to: Director of Operations Position Type: Full-­‐time, Salaried, Exempt Company Description The Giving Keys exists to employ those transitioning out of homelessness to make jewelry out of repurposed keys that get sold and shared around the world. Each key is unique and carries a message like HOPE, STRENGTH, DREAM or COURAGE. When the wearer of the key encounters someone else who needs the message, they give it away and then send us their pay it forward story. Job Description The Production Manager is responsible for all day-­‐to-­‐day production at The Giving Keys. The Production Manager plans, schedules, strategizes, and oversees all production activities while continually building sales and maintaining profitability. The Production Manager performs essential functions to ensure overall customer satisfaction and quality service, and establishes and maintains effective communication with all internal employees and external vendors. The Production Manager is responsible for the effective and efficient planning, training and scheduling of personnel and equipment to reduce bottlenecks, problems and costs. Stays abreast of new technologies or opportunities to increase efficiency and effectiveness. Supervises, motivates, and supports the staff by empowering Production Coordinators, applying a team approach and maintaining open communication. You Description As the leader of the Production Team, you are accountable for meeting the department production and quality goals, as well as playing a key role in meeting the companywide profitability and customer satisfaction goals: • Contribute to a work environment that fosters pride and promotes personal growth. • Maintain personal productivity and quality standards that make possible attractive financial returns so that the company may continue to provide our excellent service to our customers and ensure job security and career growth for our staff. • Maintain a positive department attitude and ensure that all employees under your supervision are aligned with the company goals and core values. • Maintain positive and productive working relationships across all departments to move toward collective company goals. • Desire and ability to successfully lead others. Essential Functions and Responsibilities • Develop and maintain strong relationships with vendors. • Oversee all vendor communication regarding product components, delivery and timing to ensure product components make it in house, on time and complete. • Assess all project and resource requirements. • Ensure production is cost effective. • Manage all budgetary decisions for both labor forecasting and component allocation related to COGs according to current financial goals and opportunities. • Alert management and business associates on high-­‐risk areas, which may impact production. •
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Drafting time scales and projecting unit growth capacity each week based on current order load and staffing. Oversight of Production Coordinators to ensure data is being entered into Orderbot and shipping targets are complete & on time. Management of Productivity reporting. Facilitate routine communication on goals, expectations and changes to Production team members (through regular check-­‐ins, team meetings, etc.). Management of Production Coordinators. Foster healthy, productive and proactive working environment in Production Room. Knowledge and Experience • 5+ years management experience required • Experienced Production Manager preferred • Background in retail preferred • Highly proficient in MS Office suite Working Environment • Able to work and thrive in a work environment with a moderate to loud noise level. • Standing for prolonged periods of time. • Lifting of objects up to 50 lbs. • Exposure to ink and chemical fumes and airborne particles. • Fast-­‐paced environment, subject to numerous schedule and priority changes and short notice activity. Why work for TGK? We have a big vision and we’re looking for an incredibly resourceful, intelligent and hardworking individual to help us achieve it. This role is for someone who’s excited about being a part of something bigger than themselves. The ideal candidate will demonstrate how they can bring their unique creativity, passion and drive to the workplace. The Giving Keys is the best working environment, EVER. Our HQ is located in the heart of the Downtown LA Arts District. Featuring an open, collaborative workspace, we make all of our jewelry onsite while also hosting photoshoots, workshops and after-­‐hours yoga sessions. Step outside, and we share the block with some of the most popular coffee shops, restaurants, galleries and boutiques in town. (We’re not complaining.) Above all else, we take pride in our people. The Giving Keys community is a diverse team driven by the idea that one kind action or word of encouragement can change a life. Our close-­‐knit culture lets employees feel at home with one another, inspiring an authentic, supportive atmosphere. Excited yet? Submit a PDF version of your resume and cover letter to careers@thegivingkeys.com. In the subject line, please include: “First Name Last Name -­‐ Job Title.” In the body of the email, tell us what makes you unique in 150 characters or fewer. Feel free to be creative and say something that will catch our eye. There is no right or wrong answer! Disclaimer The above job description is meant to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow any other job-­‐related instructions and to perform other job-­‐related duties requested by their supervisor in compliance with Federal and State Laws. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-­‐will” basis.