2013 Internal Compliance Program Assessment – ICPA Version 2.0 December 3, 2012 CONTACT INFORMATION Entity Name: NERC # Registry ID: Primary Compliance Contact Name: Primary Contact Title: Office Phone: Cell Phone: Email: Click here to enter text. Click here to enter text. Click here to enter text. Click here to enter text. Click here to enter text. Click here to enter text. Click here to enter text. Alternate Compliance Contact Name: Alternate Compliance Contact Title: Office Phone: Cell Phone: Email: Click here to enter text. Click here to enter text. Click here to enter text. Click here to enter text. Click here to enter text. Authorizing Entity Officer Name: Authorizing Entity Officer Title: Mailing address (Not a P.O. Box): Telephone: Email: Click here to enter text. Click here to enter text. Click here to enter text. Click here to enter text. Click here to enter text. W E S T E R N E L E C T R I C I T Y C O O R D I N A T I N G C O U N C I L • W W W . W E C C . B I Z 155 NORTH 400 WEST • SUITE 200 • SALT LAKE CITY • UTAH • 84103 -1114 • PH 801.582.0353 • FX 801.582.3918 Internal Compliance Program Assessment PURPOSE The WECC Internal Compliance Program Assessment (ICPA) is a tool to help entities assess their internal compliance programs. The ICPA will assist WECC in its review and understanding of the programs that entities have implemented to ensure compliance with the NERC Reliability Standards. The ICPA is: Based on relevant FERC orders, FERC direction, and WECC and NERC experience related to robust internal compliance programs. The ICPA includes an Appendix containing referenced or supporting FERC documents. Composed of nineteen questions designed to focus on various aspects of an entity’s program. Designed to prompt an entity to identify and gather specific, relevant information related to its internal compliance program. Adaptable to allow for the unique constraints of smaller entities as well as flexible enough to recognize distinct characteristics across the variety of programs. INSTRUCTIONS 1. For each question below, choose the statement that best describes the responsible entity’s current status. 2. Please attach supporting documentation or provide associated page numbers and paragraph references within the ICP, and submit this completed package to WECC. For example, this documentation package may include, but not be limited to: Organizational charts; Internal policies and procedures; Emails Training manuals PowerPoint presentations with associated attendance rosters; ICP workshops; and/or CBT modules. Note: For the purposes of this document, “compliance program(s)” refers to programs concerned with compliance with NERC Reliability Standards. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Internal Compliance Program Assessment SURVEY QUESTIONS 1. ICP Is the ICP an established, formal program? For example, does the ICP contain fully documented plans, policies, processes and/or procedures, internal controls, and other systematic preventive measures for governance, management, and operational level policies and procedures? Choose the statement that best describes the ICP: 0. NO 1. PARTIAL The ICP has some documented compliance standards, policies and procedures, but does not address all policies and procedures. 2. YES The ICP does not have any documented standards, policies, or procedures. The ICP has well documented compliance standards, policies, procedures, internal controls, and other systematic preventative measures. Describe, in narrative form, how the entity documents its ICP: Click here to enter text. Please provide supporting evidence. Examples of supporting evidence may include one or more of the following or equivalent: The entity’s ICP document(s) Policies, processes and/or procedures associated with the entity’s reliable operations as part of the Bulk Electric System in compliance with NERC Reliability Standards Other documented processes as applicable Applicable Document(s), Page and Section Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Date and/or Version Click here to enter text. Internal Compliance Program Assessment 2. Identify and Update Requirements Does the ICP identify and list all NERC Reliability Standards applicable to the entity? Does the ICP contain a process and/or procedures for updating this list as Standards change? Choose the statement that best describes the ICP: 0. NO 1. PARTIAL The ICP identifies all or some of the NERC Reliability Standards applicable to the entity, but does not contain procedures for updating this list as Standards change. 2. YES The ICP does not have a process for identifying the NERC Reliability Standards applicable to the entity. The ICP identifies all NERC Reliability Standards applicable to the entity and contains a process for updating this list as Standards change. The Standard identification and update process has been reviewed and approved by an authorized entity officer or equivalent. Describe, in narrative form, how the entity identifies and lists the applicable NERC Reliability Standards in its ICP: Click here to enter text. Please provide supporting evidence. Examples of supporting evidence may include one or more of the following or equivalent: A plan or other document that lists NERC Reliability Standards that apply to the entity A description of the process and/or procedure the entity follows to update this list when Standards change, as applicable Version control records of the entity’s Reliability Standards lists Applicable Document(s), Page and Section Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Date and/or Version Click here to enter text. Internal Compliance Program Assessment 3. Risk Assessment Does the ICP include procedures to assess reliability risks and practices related to the NERC Reliability Standards on an annual basis? Choose the statement that best describes the ICP: 0. NO The ICP does not document how reliability risk is assessed. 1. PARTIAL Although the ICP includes procedures to assess reliability risks and practices, the entity does not assess risk on an annual basis. 2. YES The entity assesses its reliability risks, and the ICP includes procedures to assess compliance risks and practices at least annually. This process has been reviewed and approved by an authorized entity officer or equivalent. Describe, in narrative form, how the entity assesses reliability risks: Click here to enter text. Please provide supporting evidence. Examples of supporting evidence may include one or more of the following or equivalent: The entity’s compliance reliability risk assessment process Minutes/Agendas from the past 12-24 months of risk assessment meetings Final risk reports (Please redact all confidential information) Applicable Document(s), Page and Section Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Date and/or Version Click here to enter text. Internal Compliance Program Assessment 4. Officers/Personnel Has the entity named and staffed a Compliance Officer, FERC/NERC additional FERC/NERC personnel as required to support its ICP? Director, or Smaller Entities: A smaller entity may not have sufficient staff to dedicate one employee as a full-time Compliance Officer or FERC/NERC Director. In such cases, has the entity assigned one person the responsibility to coordinate or monitor the entity’s compliance responsibilities? Note: If the entity does not currently have an assigned compliance official, or has not assigned compliance coordination and/or monitoring to one person, please answer “NO” to this question. Choose the statement that best describes the ICP: 0. NO The entity has not identified or assigned compliance responsibility and accountability to a Compliance Officer, FERC/NERC Director/Manager, or other high-ranking official. 1. PARTIAL The entity has identified and assigned responsibility for some compliance activities to various employees throughout the organization. 2. YES The entity has identified and assigned responsibility and accountability to a Compliance Officer or other high-ranking official, FERC/NERC Director/Manager, and additional personnel as required. For larger organizations, at least one position is fully dedicated to FERC/NERC compliance, for smaller organizations, at least one position is partially dedicated to FERC/NERC compliance. Provide the name and title of the employee(s) currently staffing this/these positions. Name(s): Click here to enter text. Describe, in narrative form, how the entity has assigned compliance responsibility in the organization: Click here to enter text. Please provide supporting evidence. Examples of supporting evidence may include one or more of the following or equivalent: Compliance Organizational Chart Defined Roles and Responsibilities assigned to entity personnel for each NERC Reliability Standard identified in Item 2 above Applicable Document(s), Page and Section Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Date and/or Version Click here to enter text. Internal Compliance Program Assessment 5. Independent Access to Executives Does the assigned compliance official(s) have independent access to the CEO or equivalent and/or Board of Directors? Note: If your entity does not currently have an assigned compliance official, please answer “NO” to this question. Choose the statement that best describes the ICP: 0. NO The entity’s assigned compliance official does not have independent access to the CEO or equivalent and/or Board of Directors. 1. YES The entity’s assigned compliance official has independent access to the CEO and/or Board of Directors. Describe, in narrative form, how the entity provides independent access to the CEO or equivalent and/or Board of Directors for its employee(s) responsible for compliance: Click here to enter text. Please provide supporting evidence. Examples of supporting evidence may include one or more of the following or equivalent: Organizational chart or plan showing independent access Sample meeting minutes, notes, agendas, emails, etc., showing independent access to senior management Applicable Document(s), Page and Section Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Date and/or Version Click here to enter text. Internal Compliance Program Assessment 6. Independently Managed Is the ICP operated and managed so it is independent of those responsible for compliance with the NERC Reliability Standards? Smaller Entities: A smaller entity may not have the available personnel to manage its ICP separately from the work groups that are responsible for complying with NERC Reliability Standards. In such cases, those personnel responsible for compliance should at minimum have independent access to the company’s assigned compliance official, the CEO or equivalent, and/or the Board of Directors (see item 5 above). Choose the statement that best describes the ICP: 0. NO The ICP is not managed or operated independently of the work groups that are responsible for complying with NERC Reliability Standards. 1. PARTIAL The ICP is managed by the work groups that are responsible for complying with NERC Reliability Standards, but it is managed independently. 2. YES The ICP is managed and operated independently of the work groups that are responsible for complying with NERC Reliability Standards. Describe, in narrative form, how the entity independently manages its ICP: Click here to enter text. Please provide supporting evidence. Examples of supporting evidence may include the following document or equivalent: Organizational chart or plan which shows how the program is independently managed For smaller entities, please provide applicable documentation Applicable Document(s), Page and Section Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Date and/or Version Click here to enter text. Internal Compliance Program Assessment 7. Resources Has the entity dedicated resources (staff and budget) to support its ICP? Choose the statement that best describes the ICP: 0. NO The entity’s budget does not provide for any staff resources to work on NERC compliance. 1. PARTIAL The entity has provided for staff resources within its budget but cannot demonstrate that staff resources were actually allocated to NERC compliance. 2. YES The ICP is fully budgeted and fully or partially staffed (relative to the number of full time equivalent staff that implement the Reliability Standards) on a year-round basis. Describe, in narrative form, the support the entity allocates to its ICP: Click here to enter text. Please provide supporting evidence. Examples of supporting evidence may include the following document or equivalent: Organizational chart or plan which shows compliance roles and responsibilities and how they are staffed Applicable Document(s), Page and Section Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Date and/or Version Click here to enter text. Internal Compliance Program Assessment 8. Leadership Support Does the ICP have the support and participation of senior management (Officer Level)? This includes reviewing compliance reports, participating in compliance meetings, and communicating the importance of compliance to entity personnel on a regular basis. Choose the statement that best describes the ICP: 0. NO Senior management does not actively support or routinely participate in the ICP. 1. PARTIAL Senior management reviews compliance reports, participates in compliance meetings, and communicates to employees their commitment to compliance at least semi-annually. 2. YES Senior management is actively involved in compliance efforts, reviews compliance reports, participates in compliance meetings, and communicates to employees its commitment to compliance frequently, both formally and informally. Compliance activities occur at least quarterly. Describe, in narrative form, the support the ICP receives from the entity’s Officer Level leadership: Click here to enter text. Please provide supporting evidence. Examples of supporting evidence may include one or more of the following or equivalent: Samples of Senior Management Communications for the past 12 months Samples of Compliance meeting agendas for the past 12 months Samples of Compliance committee meeting minutes for the past 12 months Samples of relevant e-mail memos, newsletters, etc. for the past 12 months Description of management review/approval process Applicable Document(s), Page and Section Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Date and/or Version Click here to enter text. Internal Compliance Program Assessment 9. Measurable Compliance Performance Targets Does the entity promote compliance by including measurable compliance performance targets in the ICP? For example, the entity might use an Excel spreadsheet to list all requirements, who is responsible for each requirement, target dates, and status of compliance with each. Additional targets might include, but are not limited to, completing self-certifications on time, achieving “full compliance” following a mock audit, completing mitigation plans on time, or other relevant goals. Choose the statement that best describes the ICP: 0. NO The ICP does not identify measureable compliance performance targets. 1. PARTIAL The ICP contains general compliance performance targets, but the performance targets are not specific or measureable. 2. YES The ICP includes measureable, specific compliance performance targets for employees. These targets might include, but are not limited to, full compliance for each requirement, timely self-certification submittals, mitigation plan target dates, successful mock audits, etc. Describe, in narrative form, how the entity measures its compliance performance: Click here to enter text. Please provide supporting evidence. Examples of supporting evidence may include one or more of the following or equivalent: Specific NERC compliance performance targets and goals and how they are measured Sample results Applicable Document(s), Page and Section Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Date and/or Version Click here to enter text. Internal Compliance Program Assessment 10. Compliance Training Does the ICP require compliance training for all entity staff, contractors and vendors who have direct responsibility for the implementation of the processes and procedures that demonstrate compliance with the NERC Reliability Standards? Relevant personnel include but are not limited to: Subject Matter Experts (SMEs), Engineers, Technicians, Vegetation Management implementers and System Operators (as applicable). Does this training measure understanding through quizzes, exams, surveys, etc? Choose the statement that best describes the ICP: 0. NO The ICP does not require training for relevant personnel. 1. PARTIAL The ICP requires training for personnel that have a direct responsibility for compliance with NERC Reliability Standards. 2. YES The ICP includes detailed training for personnel, including contractors and vendors that have a direct responsibility for compliance with NERC Reliability Standards, including assisting personnel who must keep professional credentials up-to-date. Training also includes overview compliance awareness training for other employees that do not have a direct responsibility for compliance with NERC Reliability Standards. All training includes procedures that measure the degree of understanding and comprehension of such Standards (quizzes, etc.), consistent with a Registered Entity’s collective bargaining agreements. Describe, in narrative form, how the entity provides compliance training to all personnel, including contractors and vendors (see above): Click here to enter text. Please provide supporting evidence. Examples of supporting evidence may include one or more of the following or equivalent: Compliance Training Program Compliance Communications Program Samples of training modules Attendance records Applicable Document(s), Page and Section Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Date and/or Version Click here to enter text. Internal Compliance Program Assessment 11. Compliance Communications Does the ICP require communication to all appropriate relevant employees, including contractors and vendors, etc.? Has the ICP, (i.e. all plans, policies, and procedures) been widely disseminated throughout the entity? Choose the statement that best describes the ICP: 0. NO The ICP has not been distributed. 1. PARTIAL The ICP has been distributed only to the employees that are involved in the development and implementation of the ICP. 2. PARTIAL The ICP has been distributed only to the employees that have a direct responsibility for compliance with the NERC Reliability Standards. 3. YES The ICP has been distributed to all employees, and, if applicable, to contractors and vendors. Describe, in narrative form, how the entity disseminates the ICP to all appropriate relevant employees, including contractors and vendors: Click here to enter text. Please provide supporting evidence. Examples of supporting evidence may include one or more of the following or equivalent: Compliance Training Program Compliance Communications Program Website samples Sample e-mail memos, newsletters, etc. Applicable Document(s), Page and Section Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Date and/or Version Click here to enter text. Internal Compliance Program Assessment 12. Program Implementation For the purposes of this question the word implement means, “actual fulfillment by concrete measures.” Has the entity implemented its ICP; i.e. all plans, policies, and procedures? Are logs, meeting minutes, forms, agendas, and other records being kept to show compliance policies and procedures are being followed and are operating as intended? Choose the statement that best describes the ICP: 0. NO The entity has not implemented its ICP. 1. PARTIAL The entity has partially implemented its ICP and is continuing to work on full implementation. The entity has evidence of an implementation plan with set milestone and completion dates. 2. YES The entity has fully implemented its ICP. Entity is currently following all processes and procedures detailed in the ICP and can provide records as evidence. Describe, in narrative form, how the entity implements and documents its ICP: Click here to enter text. Please provide supporting evidence. Examples of supporting evidence may include one of more of the following or equivalent: Samples from each policy and procedure of the entity’s ICP (including measurements in item 9 above, Measurable Compliance Performance Targets.) Logs, meeting minutes, forms, agendas, and other records used to support “proof of performance” of items 1-11 and 13-19 in this self-assessment. Applicable Document(s), Page and Section Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Date and/or Version Click here to enter text. Internal Compliance Program Assessment 13. Promoting Compliance through Employee Incentives Does the entity’s ICP include provisions for compensation, awards, employee recognition, or other incentives (monetary or non-monetary) to encourage the relevant employees’ compliance with the NERC Reliability Standards? Is accountability for compliance built-in to applicable corporate compensation programs, from senior management to front-line personnel? Is compliance with NERC Reliability Standards a performance factor on job descriptions and performance evaluations? Choose the statement that best describes the ICP: 0. NO The ICP does not provide any form of incentives or recognition to encourage accountability for employee compliance with the NERC Reliability Standards. 1. PARTIAL Entity has incentives to encourage employee compliance with NERC Reliability Standards; however, the ICP or any other document specific to compliance does not detail a formal incentive and/or recognition structure. 2. YES The ICP includes provisions for, and details of, incentives and/or recognition to encourage employee compliance with the NERC Reliability Standards and accountability for compliance. The entity addresses incentives for compliance in its corporate compensation program from senior management to front-line personnel. The entity’s personnel policies and procedures related to incentive pay or bonuses include provisions for compliance issues; i.e., number of self-reported violations, number of audit violations, mitigation plan target dates, etc. Describe, in narrative form, how the entity promotes compliance through incentives: Click here to enter text. Please provide supporting evidence. Examples of supporting evidence may include one or more of the following or equivalent: Company policies relating to compensation and performance measurement Company programs relating to awards, employee recognition, or other incentives relating to compliance Samples of non-confidential information related to actual awards or other incentives Job Descriptions Other examples of programs or policies entity uses to promote a culture of compliance Applicable Document(s), Page and Section Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Date and/or Version Click here to enter text. Internal Compliance Program Assessment 14. Enforcement Does the ICP include procedures for disciplinary action for employees involved in violations of the Reliability Standards? Are available Human Resources (HR) disciplinary programs utilized as necessary? Is Senior Leadership or the Board involved as necessary? Choose the statement that best describes the ICP: 0. NO The entity’s ICP does not include disciplinary action for employees who are responsible for violations of NERC Reliability Standards. 1. PARTIAL The entity takes disciplinary action for employees responsible for violations of NERC Reliability Standards; however, the entity does not have a formal documented disciplinary action procedure. 2. YES The entity’s ICP includes detailed disciplinary action procedures for employees involved in NERC Reliability Standard violations, including involving HR, Senior Leadership, and/or the Board as necessary. The entity has administered disciplinary action when appropriate. Describe, in narrative form, the entity’s disciplinary action for employees that are responsible for violations of NERC Reliability Standards: Click here to enter text. Please provide supporting evidence. Examples of supporting evidence may include: Company policies relating to disciplinary actions for compliance violations Samples of any recent disciplinary actions (past 12-24 months) – redacted if necessary Applicable Document(s), Page and Section Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Date and/or Version Click here to enter text. Internal Compliance Program Assessment 15. Self-Audit Does the ICP include a formal, internal self-auditing process for compliance with all applicable NERC Reliability Standards on an annual basis? Are results reported internally? Choose the statement that best describes the ICP: 0. NO The ICP does not include an internal self-auditing and reporting process. 1. PARTIAL Although the ICP includes a process for internal self-auditing and reporting, the entity does not self-audit and report on at least an annual basis. 2. YES The ICP includes internal self auditing and reporting for compliance on an annual basis for full compliance with all applicable NERC Reliability Standards. Audit results are reported and reviewed internally. Describe, in narrative form, how the entity self-audits its ICP: Click here to enter text. Please provide supporting evidence. Examples of supporting evidence may include one of more of the following or equivalent: ICP self-audit program Sample of the audit reports or other results (past 12-24 months) – redacted if necessary Applicable Document(s), Page and Section Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Date and/or Version Click here to enter text. Internal Compliance Program Assessment 16. Self-Reporting Does the ICP include specific processes and/or procedures to promote prompt detection and self-reporting of possible violations to the Regional Entity (WECC)? Choose the statement that best describes the ICP: 0. NO 1. PARTIAL The ICP does not include procedures for self-reporting possible violations of applicable NERC Reliability Standards, but the entity has self-reported violations to WECC since the entity was registered. 2. YES The ICP does not include procedures for self-reporting possible violations of applicable NERC Reliability Standards. The ICP includes procedures for self-reporting possible violations of applicable NERC Reliability Standards. In addition, entity has followed these procedures and, if a violation was found, promptly self-reported the violation to WECC. Describe, in narrative form, how the entity encourages timely self-reporting in its ICP: Click here to enter text. Please provide supporting evidence. Examples of supporting evidence may include one or more of the following or equivalent: Procedure for self-reporting A sample of recent self-reports A list of the entity’s self-reports for the past 12 months Applicable Document(s), Page and Section Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Date and/or Version Click here to enter text. Internal Compliance Program Assessment 17. Program Evaluation Does the entity regularly review and modify its ICP? Choose the statement that best describes the ICP: 0. NO 1. PARTIAL The ICP does not specify a review cycle; however, the entity has reviewed and modified its ICP since the entity was registered. 2. YES The ICP does not have an identified review cycle. The ICP is reviewed on an annual cycle. It is modified as necessary. Describe, in narrative form, how the entity reviews and modifies its ICP: Click here to enter text. Please provide supporting evidence. Examples of supporting evidence may include one or more of the following or equivalent: ICP review program A sample of recent reviews, including version control records Applicable Document(s), Page and Section Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Date and/or Version Click here to enter text. Internal Compliance Program Assessment 18. ICP Modifications Does the ICP include a process and/or procedure to prevent recurrence of NERC Reliability Standard violations? This includes assessing the effectiveness of internal controls and making changes to the ICP following a violation, if necessary. Choose the statement that best describes the ICP: 0. NO 1. PARTIAL The ICP does not have a process and/or procedure specifically designed to prevent recurrence of violations. However, the ICP is reviewed on an annual basis. 2. YES The ICP is not modified following a violation to prevent recurrence of NERC Reliability Standard violations. The ICP contains a process and/or procedure that require review and possible modifications following a violation to prevent recurrence of Reliability Standard violations and the ICP is updated as needed to reflect lessons learned, changes in best practices, etc. These updates are reviewed at least annually by senior management. Describe, in narrative form, how the entity modifies its ICP to prevent recurrence of violations: Click here to enter text. Please provide supporting evidence. Examples of supporting evidence may include one or more of the following or equivalent: ICP process for modifying the program following a violation A sample of changes made to the ICP following a violation, including version control records Applicable Document(s), Page and Section Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Date and/or Version Click here to enter text. Internal Compliance Program Assessment 19. External Industry Participation Has the entity participated in outreach activities to share compliance program activities with other entities, adjacent utilities, local organizations, etc.? Does the entity participate in WECC-related conferences and user meetings such as CIPUG, CUG, Open Mic, WICF, etc.? Choose the statement that best describes the ICP: 0. NO 1. PARTIAL The entity has participated occasionally in compliance outreach activities since June 18, 2007. 2. YES The entity has not participated in compliance outreach activities. The entity regularly participates in outreach activities to share compliance program activities with other entities, adjacent utilities, and/or local organizations. The entity also attends WECC-related conferences and user meetings such as CIPUG, CUG, Open Mic, WICF, etc. Describe, in narrative form, the entity’s external industry participation: Click here to enter text. Please provide supporting evidence. Examples of supporting evidence may include some or all of the following or equivalent: Sample presentations made to professional organizations Names of persons participating on regional or national compliance committees, does not include participation in Standards Development processes. Attendance records for technical conferences, industry webinars, etc. Applicable Document(s), Page and Section Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Date and/or Version Click here to enter text. Internal Compliance Program Assessment AUTHORIZATION An authorized individual must sign and date this Internal Compliance Program Assessment. By doing so, this individual, on behalf of the entity’s organization, certifies that the information submitted herein is accurate. 1. This certifies that I am (Officer’s Name) of (RE) . 2. I am an officer, employee, attorney or other person authorized to sign this Internal Compliance Program Self-Assessment on behalf of (RE) . 3. I have read and am familiar with the contents of the Internal Compliance Program Self-Assessment and related documents submitted herein. 4. I understand that based on the answers herein, WECC may request more information specific to (RE) ‘s ICP. 5. To the best of my knowledge, the information provided in this response is correct. Authorized Signature: Click here to enter text. Name (Print): Click here to enter text. Title: Click here to enter text. Date: Click here to enter text. WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Internal Compliance Program Assessment Appendix A: Overview of FERC Statements by Question For purposes of this document, the following acronyms apply: SOE= FERC Revised Policy Statement on Enforcement dated May 15, 2008 http://www.ferc.gov/whats-new/comm-meet/2008/051508/M-1.pdf SOC= FERC Policy Statement on Compliance dated October 16, 2008 http://www.ferc.gov/whats-new/comm-meet/2008/101608/M-3.pdf P=Paragraph Number Risk Assessment/Identify Requirements (#2, #3) Prepare an inventory of current compliance risks (SOE, P59) o (Note: This will result in a list of current program requirements) Companies are in the best position to determine the risks their activities entail and how best to assure compliance (SOC, P9 and 17) Establish/Modify Compliance Organization (#4, #5, #6) Create an independent Compliance Officer who reports to the Chief Executive Officer and the Board, or to a committee thereof (SOE, P59) The program is supervised by an officer or other high-ranking official; this official has independent access to the board and/or CEO (SOE, P58) Senior management may designate compliance officials within the company; This may be a position devoted exclusively to compliance matters or may be an assigned duty of an employee (SOC, P13 and P15) Document Standards, Policies, and Procedures (#1, #9) Company has in place rigorous procedures and processes (SOC, P4) Companies should invest in systematic preventive measures to keep the company in compliance with the Commission’s statutes, regulations and orders (SOC, P16) The company has an established, formal program (i.e. plans, policies, and procedures) for internal compliance. It is well documented (SOE P58) An inventory of compliance practices (SOE, P59) Promote compliance by identifying measurable performance targets (SOE, P59) Communicate Standards, Policies, and Procedures (#10, #11) The ICP is widely disseminated within the company (SOE, P58) These factors include … the scope and depth of employee training (SOC, P5) The importance [of] tools and training sufficient to enable employees to comply with Commission requirements (SOC, P6 and SOE, P59) Systematic and effective preventive measures (such as careful hiring, training, accountability, and supervision), are fundamental to an effective compliance program (SOC, P16) The company frequently provides training to all relevant employees; the training is sufficiently detailed and thorough to instill an understanding of relevant rules and the importance of compliance (SOE, P58) WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12 Internal Compliance Program Assessment Implement, Promote, and Enforce (#12, #13, #14) It is not enough to create a good compliance program on paper; the company must carry through to implement the program (SOC, P16) A company has rigorous procedures and processes that provide effective accountability for compliance (SOC, P4 and SOE, P58) The company responds to wrongdoing (SOE, P58) Steps taken by a company to end violations and remedy the misconduct (SOC, P21) Monitor, Audit, and Report (#15, #16, #17) Auditing and Reporting Systematic internal auditing (SOC, P19) The company has an ongoing process for auditing compliance with Commission regulations (SOE, P58) The importance on good-faith self-reporting (SOE, P62) The compliance plan can call for the company to hire an independent third party auditor to review its business practices in order to ensure compliance (SOE, P45) ICP Review Periodic review and evaluation of the effectiveness of the program (SOC, P16) The company frequently reviews and modifies its compliance program (SOE, P58) Continuous Improvement (#18, #19) Are new or modified prospective controls needed to prevent a recurrence? (SOC, P21) Ensure that steps are taken within the company to improve compliance practices (SOE, P44) Describe measures taken by the company to end the practices that led to the violations (SOE, P45) Work with industry associations to develop compliance best practices (SOC, P7); encourage the continuing exchange of ideas and best practices among regulated companies (SOC, P7) Leadership/Corporate Culture (#7, #8) The responsibility for a culture of compliance rests squarely on the shoulders of senior management (SOC, P13) Senior management actively involved in compliance efforts (SOE, P58) Senior management provides adequate resources for the compliance program to operate adequately (SOC, P14 and SOE, P58) These factors include the active support of senior management (SOC, P5) Senior management should communicate to employees its commitment to compliance frequently, both formally and informally (SOC, P14) WECC Compliance Monitoring and Enforcement Program Internal Compliance Program Self-Assessment Version 2.0 12/3/12