1. commingling of services - Fels Institute of Government

advertisement
Group 1: Black
Group 2: Blue
Group 3: Red
1. COMMINGLING OF SERVICES
GAPS






Financial services
One on one services at the library
Educational opportunities (GED)
o Neighborhood high school Bartram in crisis
There is no one agency/one stop shopping for services
Vocational training
Communication
OVERLAP



Small organizations have services but no publicized (i.e. churches with computer labs)
Collection of data/not shared
Business hours limited to working families
SOLUTIONS






Resource fairs
o Being at community events
Share data being collected by organizations providing services
Community “bulletin board” online
o SW Globe Times
o Online forum to share information
What does the library need to be the one stop shop?
What do local employers need from employees? i.e. reading at an 8th grade level, computer
summer opportunity – working papers 14+15+16
o Volunteer opportunities to gain skills/experience
Rec centers help with child care when parents head to work
GAPS



Workforce community outreach center that’s connected to workforce development
Childcare during job seeking/interviews/employment
Post-secondary education
OVERLAP

Resources
o Resume writing
o Cover letters
o Web services for job seekers
o
GED, ELL, Basic Literacy
OPPORTUNITIES












Assessment of services
Meeting/communication
Central hub of services representing each organization
Collaboration
Regular connections between organizations
Feedback
o Identify responsibility
Sit down at the table together to talk
Integrate, don’t duplicate!
Leveraging on the environment
Increase awareness of, and connection to, resources outside of SW (can we bring in these
resources to SW?)
(Policy) barriers to sharing data with/among agencies working with this group of individuals in
this service area
CDC’s small business connections with employment (and education?) opportunities
GAPS


Missing health and youth service areas
Lack of central, physical spaces to actualize commingled services
OVERLAP

Servicing the same customers
POSSIBLE LINKAGE

Library becomes 2 things:
o 1. Community outreach site for Career Link
o 2. My Place intake site
2. PROMOTION OF EVIDENCE-BASED BEST PRACTICES






Connect small and large organizations and their services
Share and commingle data
Knowing why the current best practices that exist are successful
Help job seekers go through credit report
Testing job seekers on literacy proficiency and computer proficiency
Gather employers on their employment requirements (airport, UPS)

Social enterprise – “Goodwill”

Agreement to operate holistically with service delivery
o I.e.: human capital development = economic development
Identifying leadership to champion best practices
Catalytic philanthropy; funders and policymakers being accountable


3. OUTREACH CAMPAIGNS







Utilize SW Globe Times/City Lights
Coordinated outreach
Incentivize clients to do outreach
Door hanger with list of all services
Facebook, tweet Twitter
Utilize block captains to get the word out, provide incentives
Summer camp offered to help with child care
o CCIS—TANF

Use social media to hear community needs
o HUB for expressing needs
o Tweet your needs
211 – community neds. (sp.?)
Intake counselors
o Whole picture
o Formal intake form





Engage community to ID
o Where do residents congregate?
o Who do people trust?
o Hire/engage community to do work
Identifying language to describe our work that translates to our end-user
o I.e. “job readiness” is jargon. What does that actually mean?
o Redefining our words: when we talk about employment, we also mean economic
development, housing, health, education, etc.
Understanding the needs of all stakeholders
4. JOINT FUNDRAISING AND ALIGNMENT




Sharing data/stats
Grant writing help
Combine monetary resources for bigger impact from smaller churches/organizations
Corporate sponsors

IMLS grant
o $500,000 grant with $500K matching ($1 million total)
Lobby for funding
Woodland Avenue business fundraising
o Dine out—spend (?) for jobs not sure about the spelling on this
Small business development
Public/private partnership






Identify and clearly define the plan on how we work together and how we’ve performed
o Pitch collective impact planning—grant
Policy and funding barriers to cross-sector work (both internally and externally)
5. ADVOCACY FOR POLICY CHANGE








Institute federal and local programs like WPA to give anyone who wants one, a job
o Pay—community cleanups/town watch activities
Fix the education system
Bring back votech/trade/sewing/mechanics/woodworking/cooking/business
skills/plumbing/electrical/typing—short hand, stenography/paralegal/drivers ed.
Universal Pre-K
o Resume writing
o Application
o Interview
o Going to job
Returning citizens
o City services for RC in SW
Broadband Universal
(Note: this section is identical to section 4: they planned both together)
Identify and clearly define the plan on how we work together and how we’ve performed
o Pitch collective impact planning—grant
Policy and funding barriers to cross-sector work (both internally and externally)
Download