Business Ignition System Trajection: Strategic Planning Or Picture Your Strategy Jeryl Schreiner, D.Sc. Co-founder, Idea Foundry President, WillowRock, Inc. jschreiner@willowrockinc.com Method 1: Business Model Strategy Method 5: Operations Strategy Picture Your Strategy Process Method 2: Product Strategy Method 4: Sales Strategy Method 3: Positioning Strategy Instructions • • • • • It is easiest to start with the Products/Services block. It is at the middle of the diagram because it is the core of your business, and you start here because it is probably the most defined aspect. o List any the major distinct products that you will sell when you launch. If your business is to sell a variety of goods in several different ways you may want to use the method as the product type. o List any services that you will provide when you launch. Your next step is to think about what and who it takes to build your product and supply your services. o What are the key capabilities of your company that make this product possible and different from similar products? o What type of organizations will supply you with material goods or services? o Think about other organizations that you will partner with because of synergies that will provide risk and reward to both entities. o Think about what regulating dependencies your company must comply with to be successful in your industry i.e. standards, laws, etc. Next, think about your customer framework - in other words who are you selling to and how will sell to them. o Describe your customers as a group i.e. parents, small businesses, etc. then further describe them to show that these are people who have a need that your product uniquely addresses. i.e. middleclass parents who are computer novices o Next, Think of who will be making sales to your customers. Will you have a direct sales force? Will you sell via online retailers like Amazon or Café Express? o To complete this section, think of who will distribute your product. Will you do it yourself? Will you have a warehouse that ships for you? The Last section it two-fold and portrays the financial cost and benefits between your operations and your product and between your product and your customers. o Describe all the costs that you will incur in producing your products and providing your services. I.e. Software development costs, plastic molds, etc. o The very last step is the major driver for being in business, how will you make money from your products and services? After you’re done go back and look at the whole picture. Is it accurate? Is it effective? Does it need to be tweaked? Your Business Model Diagram Operations Framework Value Framework Customer Framework Core Capabilities Connection Product Dependencies Core Functions Target Pricing Service Suppliers Sales Channel Costs Revenues Financial Framework Copyright WillowRock, 2009 Your Product Roadmap Diagram Copyright WillowRock, 2009 Your Market Position Diagram Copyright WillowRock, 2009 Your Sales Process Chart SOLUTION SELLING SALES PROCESS STEPS CUSTOMER BUYING PROCESS SALES PROCESS ACTIVITIES AND MILESTONES OUTCOMES/ GOALS JOB AIDS Phase 1 Prospecting Phase 2 Phase 3 Qualifying Proposal Phase 4 Decision Phase 5 Repeat Business Your Operations Milestone Chart 0 Human Resources Financial Product Manufacturing Sales & Marketing Administrative Copyright WillowRock, 2009 2 4 6 8 10 12 14 16 18 20 22 24 26