Information on the electronic data interhange implementation with METRO Cash & Carry SR, s.r.o. MAKRO Cash & Carry ČR, s.r.o. This guideline describes basic technical and organizational information for suppliers, who need to implement electronic communication with companies MAKRO ČR/METRO SR. EDI implementation guide srpen 2013 1. Solution choice For the implementation of EDI, there are generally three options: „Standard“ EDI = EDI converter directly connected to your IS, automatic processing of orders, invoices and delivery notes (This is suitable for larger companies with assured IT support.) „WEB“ EDI = there is not any connection with IS, manually downloaded orders, created invoices, dispatch advices (This is suitable for small companies with low number of documents.) „EDI as a Service“ = EDI converter at providers’ facilities, possibility to choose the option WEB EDI or connection to your IS. 2. EDI provider choice Informative list below We recommend you to contact several providers and ask for an offer for your specific company. You will need to provide the information on the number of documents which you share with your business partners (orders, invoices, delivery notes). 3. Access to the Internet (modem, phone line...) 4. Registering with GS1 ČR or SR => arrange EAN localization code (otherwise GLN, ILN code) (www.gs1.sk/www.gs1.cz) EDI implementation guide srpen 2013 5. Installation and commissioning of EDI software (adequately prepared for your hardware) or WEB EDI solution List of our GLN codes available on our website, in following link: http://www.makro.cz/public/makro-cz/Domu/Pro-dodavatele/EDI http://www.metro.sk/public/sk-metro/Uvod/Pre-dodavatelov Our X400 address, which will be needed by your EDI provider: S=EXITECZ;P=EDI;A=EDIVAN400;C=CZ Our AS2 address (If you prefer direct connection without the participation of VAN/EDI provider on your side.) AS2-ID: EXITE AS2 URL: http://as2gate.exite.net:4080/ AS2 IP: 89.233.128.205 MDN: asynchronous encryption algorithm: 3-DES signing algorithm: RSA with SHA1 signed and encrypted messages are preferred The source address 89.233.128.205 must be accepted by the firewall of the receiving system 6. Registration for the electronic data interchange = completion of the questionnaires for EDI communication (EDI ORDER questionnaire, EDI INVOIC questionnaire) and sending them to EDI coordinator 7. Contractual requirements We will send you Contract on Electronic Data Interchange, that generally desribes the relationship between the parties (supplier and company MAKRO/METRO), Acceptance Protocol for orders and EDI Invoice contract supplement covering electronic invoicing. In case you have not received the documents from us, please request them from EDI coordinator. 8. Testing phase ORDERS After the set up is done in our system, you will receive the information about START OF TESTING PERIOD FOR ORDERING via email. During the test period you will receive orders both by fax and electronically. During this period it is necessary to check the accurancy of the content and usability of electronic orders carefully. If you find any discrepancy, you will contact EDI coordinator. Within the time of testing as well as within live/paperless EDI communication it is necessary to download received electronic orders identically in the same time as you are receiving fax orders. It means that you should obtain standard orders from the previous day at 9.00 o’clock in the morning and makro/metro mail orders/for action goods up to 12.30 o’clock in the same day. Warning: EDI implementation guide srpen 2013 Electronic orders replace fax orders. But el. orders in printed form are not exactly the same as fax orders in format and position of each item. When you are able to process electronic orders correctly, you will confirm it by signing of „ACCEPTANCE PROTOCOL“, in which you can suggest the date of the end of sending fax messages. If the date is not specifed in the contract, it will be completed by us. The protocol has to be signed by the legal representative and sent via post in two copies to the company MAKRO/METRO. Please, send this document at the moment, when you are fine to process only electronic orders. At the same time, we will need the general Contract on Electronic Data Interchange. After reception of these contracts, we will send you confirmation on the termination of fax orders. From the next day orders will only be sent electronically via EDI. INVOICES While testing electronic orders, you can also start to test electronic invoices. After the set up in our system, you will receive the information about START OF TESTING PERIOD FOR ELECTRONIC INVOICING via email. Within test period invoices will be sent in both ways – electronically via EDI and via mail/post. Please, inform the EDI coordinator, after you have sent the first electronic invoice. Elektronic invoices must be sent at the same time as paper ones, therefore we recommend you to send both of them in one day. Paper invoices should be sent to address of company MAKRO/METRO „Oddělení kontroly faktur“ in Prague via mail/post. Within the testing of electronic invoices it is possible not to use electronic signature. You will have to establish ELECTRONIC/DIGITAL SIGNATURE certified by a recognized authority in your country or in Europe. This signature is an essential part of electronic invoices (signature ensures the authenticity and permanence of the document, f.e. www.ceskaposta.cz, www.ICA.cz, www.EDITEL.cz). We require qualified system certificate in the case of Czech entities, for Slovak entities we require commercial certificate. Our public part of digital signature is available on our website, in the section EDI documents/Digital signature. (It is necessary for processing outgoing messages, which respond to your EDI invoices – AUTACK, APERAK, COMDIS). It is necessary to consistently monitor our feedback in the form of EDI messages and email information about status of your invoices. The way how to solve each state is reflected in the table below. 1. Emails with errors description 100 Nenalezeno „Art.No“ 101 Pro jeden EAN nalezeno více „Art No“ 2. APERAK (EDI message) 3. COMDIS (EDI message) You have to solve it in cooperation with buying and invoice control dpt Address buying dpt in case that the mistake is on our side – if the GTIN will be corrected in our system within 10 days, invoice will be correctly processed. In case that the invoice must be corrected from your side, address invoice control dpt – first invoice must be cancelled and then it is possible to send corrected version again via EDI. Address buying dpt, it is necessary to delete GTIN from one of those articles. In case that the correction will be made within 10 days, invoice will be correctly processed. If the invoice is already cancelled, then you can send it via EDI again. Confirms invoice reception by our system (not its correctness and acceptation). If you do not receive this message, it means that the invoice was not delivered to our system. If you receive it, there can be error description from the invoice – in this case address directly invoice control dpt or buying dpt, depending if the mistake is on your or our side. Informs about final invoice status – status can be "accepted" = invoice was processed to payment, or „refused", in this case it is necessary to find where the cause is (error description in the email or APERAK message) In case that the message does not arrive at all, the invoice had to be processed manually, which means some trouble and risk of service fee for paper documents administration. If you are already sending electronic invoices in testig phase, you can send us „Annex no. 2 – EDI Invoice contract supplement“signed by legal representative in two copies via mail/post. When we receive „Annex no. 2 – EDI Invoice contract supplement“, we will check whether your EDI invoices have all legally required elements (f.e. signed with a registered digital signature and do not contain technical errors). If all conditions are fulfilled, we will send you a notification email about the end of the testing phase and this EDI implementation guide srpen 2013 email will also confirm receiving invoices only via EDI. Then it will not be possible to process invoices in paper form. DELIVERY NOTES While testing electronic orders and invoices, you can also start to test delivery notes. We require this message from all suppliers, who receive orders from individual stores and no matter wheather goods is delivered directly to the store or through PAXD flow - to one of our platforms. Please, inform the EDI coordinator, after you have sent the first ELECTRONIC DELIVERY NOTE (DESADV). DESADV is always necessary to be sent before delivery of goods. After physical delivery, there is no chance to accept it. Particulars: Required or real date of delivery to the store (usually same as in the order) Identification of pallets/shipping units with SSCC code Identification of goods by EAN/GTIN codes (each makro/metro number = specific/unique EAN code) Text segment should contain item desription together with MAKRO/METRO article number Quantity always has to be in MAKRO/METRO units, regardless of the units you have received in order, identifying the unit of measure „MU“ (optional), in the case of weighted items „KGM“ (mandatory). In case that your DESADVs could not be correctly processed, we will inform you after reception of the goods in the store. Please, take note that these email error messages have to be immediately solved in cooperation with the EDI coordinator to ensure correction as soon as possible. List of error messages in attachment: DESADV_Chybove_hl asky.xls List of some SW companies that can provide tools for SSCC codes www.gs1.cz, section Podpora, part dodavatelé pro systém http://www.gs1.sk/softver-na-generovanie-kodov www.ccv.cz INVOICES issued by us (for you as our supplier) We are able to send our invoices via EDI as well. Please, inform us, if you would like to receive invoices issued by us in this way. 9. EDI coordinator EDI COORDINATOR is employee of company MAKRO/METRO, responsible for the process of EDI implementation. helena.stulikova@makro.cz EDI implementation guide srpen 2013 10. Communication within implementation Within testing phase, when supplier needs to solve any problem about implementation of EDI, he informs the EDI coordinator by email or phone. Supplier also reports about fulfilled points of EDI communication. Verification and reporting about fullfilled steps must always be initiated by the supplier, who contacts EDI coordinator. 11. The time after implementation of EDI – paperless communication Paperless communication starts when implementation works fully and all conditions have been met. If any technical problem occurs, supplier will immediately contact the EDI coordinator. There is also possibility to arrange a temporary return to paper form of EDI comminicatuion for short time period. Orders – temporary fax settings Invoices – temporary processing of paper documents Delivery notes –temporary absence DESADV, replaced by paper DN EDI implementation guide srpen 2013