Erb Institute Student Affairs Manager
ABOUT THE STEPHEN M. ROSS SCHOOL OF BUSINESS AND THE ERB INSTITUTE
The Stephen M. Ross School of Business (Michigan Ross) at the University of Michigan is a dynamic,
distinctive learning community that is consistently ranked among the world's leading business schools.
Michigan Ross develops ideas that shape - and people who lead - complex, global organizations.
Michigan Ross faculty impact the way business is taught and practiced around the world. Students
develop their leadership talent through action-based learning programs that connect the world of ideas
to the world of practice.
In addition to world-class academic departments in core business disciplines, the Ross School houses
research institutes and centers that provide extraordinary thought leadership and learning
opportunities. Michigan Ross academic programs include Full-time MBA, Part-time MBA, Executive
MBA, Global MBA, MAcc, BBA, and PhD degree programs, as well as non-degree Executive Education
programs.
The Erb Institute is committed to creating a socially and environmentally sustainable society through the
power of business. Building on nearly two decades of research, teaching, and direct engagement, the
Institute has become one of the world's leading sources of innovative knowledge on the culture,
technologies, operations and governance of business in a changing world. The Institute's impact is
realized most powerfully through our vibrant global network of students and alumni who are the
transformative change agents in business, government and the non-profit worlds.
The field of sustainable enterprise, and by extension the Erb Institute program, is topically broad, rapidly
growing and dynamic. Therefore, our work environment is fast-paced, flexible and adaptive, and teamoriented. The Institute has many stakeholders -- professors, students, alumni, advisors, employers and
others -- who are committed to our mission and the organization itself. In order to keep our program on
the cutting edge and responsive to stakeholders' needs, we operate with unusually inclusivity and
transparency with respect to our stakeholders, who contribute extensively and passionately.
Consequently, Erb staff must be adept at managing multiple and shifting priorities, serving multiple
audiences, and working always as a team to address emergent needs.
Primary Function
The Erb Institute Student Affairs Manager will be responsible for managing academic, extra-curricular,
and professional development activities throughout the life cycle of students. The Erb Student Affairs
Manager will play a lead role in the marketing and recruiting for the MBA/MS dual degree program,
including the management of recruitment scholarships, and will work closely and collaboratively with
both Michigan Ross and the School of Natural Resources and Environment (SNRE). The position will work
with prospective and current students to plan their programs of study, conduct professional
development and job search activities, support student social and extracurricular activities, and will
administer various financial award processes. This position will also support Institute alumni with
ongoing professional and career development assistance and continuing engagement with the
Institute's programs. This position reports to the Managing Director of the Erb Institute.
Responsibilities
Applicant Marketing, Recruiting and Advising
 Assist in the development and implementation of marketing, communication, scholarship and
other strategies to attract the best candidates to apply and enroll in the Erb MBA/MS dual
degree program.
 Conduct analyses of best practices for dual degree marketing and admissions and assess
effectiveness of various strategies and ideas.
 Track program, scholarship, and enrollment trends at competing programs to assure ongoing
competitiveness of Erb dual degree program.
 Develop and deliver Erb program presentations to prospective students and other stakeholders
on and off campus.
 Manage the Erb admissions process by responding to inquiries, advising applicants, and
engaging student ambassadors.
 Review admissions targets and criteria and work in close consultation with Ross and SNRE
admissions offices to achieve objectives.
 Analyze and report on admissions metrics and trends. Recommend and implement
improvements to dual degree program applicant intake and evaluation processes.
 Stay in close contact with applicants to ensure high yield of strongest candidates. Advise
admitted students on dual-school enrollment procedures and other pre-matriculation needs.
 Respond to inquiries from other University staff, prospective students, current students, faculty,
alumni, and other groups on issues relating to Erb dual degree program.
Student Academic, Extracurricular and Professional Support
 Advise Erb students on curriculum and other program design choices and procedures to support
their academic and professional development goals.
 Advise students on development of master's projects and provide referral to advisors and
sponsors. Track masters project participation and completion rates. Identify best practices for
master's project sourcing, advising, completion, impact, and student-career value and
recommend program adaptations to achieve Institute organizational objectives for projects.
 Design and deliver professional development programs for students including coaching training
and self-assessment activities. Liaise closely with career office staff in Ross and SNRE.
 Advise students on career and internship planning and search. Provide network referrals.
 Oversee the design, planning and execution of MBA/MS program events by preparing agendas
and materials, recruiting and preparing speakers, overseeing logistical details, and
attending/hosting. Work closely with Erb, Ross and SNRE event staff and student leaders.
 Develop and implement strategies to attract targeted employers, industries or functions to
provide job, internship and project opportunities to Erb students. Analyze outcomes and
recommend best practices for MBA/MS professional development and job/internship
placement.
 Understand evolving student topical interests and recommend changes in program content and
design to directors.
 Analyze and report key academic performance metrics including enrollment in Institute courses
and seminars, master's project participation and completion, and early graduations.
Scholarship and Award Management
 Design and administer the recruitment scholarships process in support of recruitment
objectives.

Manage various financial award programs that recognize student achievements or encourage
targeted areas of study or activity.
Alumni Relationship Management
 Design and implement alumni communication and engagement strategy to achieve program
development, student support, and fundraising objectives. Plan and implement alumni direct
engagement opportunities including reunions and local alumni gatherings. Support ongoing
alumni career development and networking needs.
Administrative/Financial Management
 Assist in preparing budgets for MBA/MS program marketing and recruiting, scholarships and
awards, student life and other education-program activities.
 Ensure that program costs remain within projected budget guidelines and execute events within
budget. Monitor expenses, and prepare reports on activity costs.
 Provide daily work direction to staff working on event planning, communications, data
management, scholarship, and award administration.
Required Qualifications*
• Bachelor's degree in a related field and three or more years of program coordinator or project
management experience or an equivalent combination of education and experience is
necessary.
• Ability to work with corporate sponsors and to serve as a representative of the Erb Institute and
the University of Michigan.
• Ability to establish and maintain good working relationships and effective channels of
communication at multiple levels and with diverse groups inside and outside the organization.
• Ability to make effective presentations to prospective students, employers and other
constituents.
• Some experience in strategic planning and execution.
• Proven track record in fiscal management and in preparing and monitoring budgets and
reconciling expenses.
• Must have successful experience in a professional team-oriented environment with
commitment to customer service.
• Demonstrated ability in independent decision making and problem identification and resolution
with excellent analytical skills is essential.
• Excellent written, verbal and presentation skills, diplomacy, and discretion are essential.
• Demonstrated ability to set priorities, manage multiple projects with tight deadlines and
consistently meet deadlines with expected quality is essential.
• Proficiency in MS Office applications (Word, Excel, PowerPoint) and database applications, i.e.
PeopleSoft (or comparable system).
• Moderate domestic travel is required (estimated to be about four trips per year).
• Will require work during early mornings, nights, and/or weekends as necessary to support
events or student meetings.
Desired Qualifications*
 Experience with working with students including provide support and counseling is strongly
preferred.
 MBA degree is preferred. MBA/MS alumnus/alumna of the Erb Institute is desired.

Experience in one or more of the following areas are strongly preferred: admissions, career
development and placement, or student counseling.
Additional Information
Physical Demands/Work Environment:





The person in this position routinely communicates with students, about financial aid, programs,
events, activities, etc.
The person in this position routinely presents information at events
The person in this position frequently moves through the building and throughout campus to
attend meetings/events and access files or information
May require work during early mornings, nights, and/or weekends
Domestic and/or international travel may be required
How to Apply
Online application can be found at: http://umjobs.org/job_detail/71565/erb_student_affairs_manager
A cover letter is required for consideration for this position and should be attached as the first page of
your resume. The cover letter should address your specific interest in the position, include your salary
requirements and outline skills and experience that directly relate to this position.
Application Deadline
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting
boards and filled any time after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Please Direct Inquiries to:
Rick Bunch
Managing Director
Erb Institute
University of Michigan
rbunch@umich.edu
734-647-6607