Equality, Diversity and Inclusion Policy April 2011 Equality, Diversity and Inclusion Policy April 2011 Contents Chapter Page 1.0 Equality, Diversity and Inclusion Policy Statement 2.0 Principles 3.0 Objectives 4.0 Policy Implementation 5.0 Role of the Equality, Diversity and Inclusion Committee 6.0 Code of Practice – Introduction 7.0 Code of Practice – General 8.0 Code of Practice – Union Marketing Communications 9.0 Code of Practice – Advice and Information Services 10.0 Code of Practice – Student Activities 11.0 Code of Practice – Jobshop 12.0 Code of Practice – Democracy and Representation 13.0 Code of Practice – Outreach 14.0 Code of Practice – The Oaks Nursery 15.0 Code of Practice – Licensed Trade and Retail Services 16.0 Code of Practice – Recruitment and Selection 17.0 Code of Practice - Governance 18.0 Complaints and Reporting Accessible format information Appendix One – Legal Framework 03 03 03 04 04 05 06 07 07 08 09 09 10 10 10 11 13 13 14 15 Approved by: Board of Trustees Date: April 2011 Implementation Date: May 2011 Review date (by): March 2014 Manager responsible for review: Director of UMSA Manager responsible for implementation: Director of UMSA Trustee responsible for interpretation: Welfare Officer 2 Equality, Diversity and Inclusion Policy April 2011 1.0 2.0 Equality, Diversity and Inclusion Policy Statement 1.1 Kent Union strives to create an environment that is free from discrimination and exploitation and challenges action deemed to contravene this ethos. The practical implications of this policy are outlined in this document. 1.2 Kent Union as a membership organisation, as an employer and as a service provider is committed to recognising and supporting diversity. 1.3 Equality, Diversity and Inclusion form a central value of our organisation and we seek to ensure all our services and activities are accessible and inclusive. We endeavour to uphold both the right of individuals to feel valued and respected, and the responsibility of individuals to act without prejudice. Principles Of This Policy This policy exists to: 3.0 2.1 Ensure that Kent Union is proactive in promoting equality of opportunity. 2.2 Ensure sanctions are in place to deal with those that fail to comply with the procedures and guidelines. 2.3 Commit the Union to monitoring implementation of this policy and the evaluation of its effectiveness. Policy Objectives 3.1 Kent Union is a campaigning organisation that needs to represent its diverse membership. The Union recognises that inequality; oppression and discrimination exist and aims to work towards elimination of discrimination and the provision of equality of opportunity for its members and employees. 3.2 In recognising this, the Union has the following objectives: 3.2.1 To create and sustain a positive and welcoming environment for all members, visitors and staff. 3.2.2 To increase the participation of all members in order to better reflect the student community in which we operate 3.2.3 To increase the accessibility of information for students and staff. 3.2.4 To ensure that activities and events meet the needs of the diverse membership. 3 Equality, Diversity and Inclusion Policy April 2011 3.2.5 To ensure that officers and staff are aware of the diversity of the Union’s membership. 3.2.6 To ensure that the decision making bodies of the Union represent the needs of disadvantaged groups. 3.2.7 To address any attitudinal, organisational and physical barriers that may prevent equality of opportunity. 3.2.8 To increase awareness within the organisation of the needs of disadvantaged groups in order to provide more relevant service and prevent discrimination from occurring. 3.2.9 To ensure that the Union meets and where practicable exceeds legislative requirements. 3.3 4.0 5.0 Kent Union will provide funding, staff support and focus for campaigning, research and other activities that promote and defend equal opportunities and challenge prejudice and discrimination. Policy Implementation 4.1 This policy recognises the existence of University Regulation, and in particular the Equality and Diversity Policy (http://www.kent.ac.uk/hrequalityanddiversity/documents/equality-and-diversity/e&dpolicy%202008.pdf), and relevant legislation. This policy exists to supplement these existing rules and regulations. 4.2 The specific requirements of the policy are outlined in the Code of Practice. 4.3 All staff and members are responsible for ensuring that their individual actions and areas of responsibility comply with this policy and the code of practice. 4.4 This policy applies to all sites on which the Union carries out its activities including outreach sites and associate colleges. 4.5 Serious breaches of the policy may be treated as disciplinary issues. Issues when members break the policy may be dealt with via the Student Discipline procedure. Issues with staff members breaching the policy may be dealt with via the Staff Disciplinary procedure. Role of the Equality, Diversity and Inclusion Committee 5.1 Overall responsibility for equality, diversity and inclusion issues, and this policy, lies with the Union’s Trustees. This responsibility is delegated to the Equality, Diversity and Inclusion Committee. The success of this policy requires the active support and implementation of the whole Kent Union community and as such officers, staff and members have personal responsibility for its implementation. 4 Equality, Diversity and Inclusion Policy April 2011 5.2 The Equality, Diversity and Inclusion Committee is responsible for the regular review and update of this policy, and shall implement control mechanisms to ensure that Union activities comply with this policy. 5.3 In particular the Committee shall; 5.3.1 Develop and monitor the implementation of an annual organisation equal opportunities action plan. 5.3.2 Receive statistics and reports on the usage of Union services and activities from managers. 5.3.3 Amend and approve action plans from managers in order to address any issues in terms of the usage of Union services and activities. 5.3.4 Review and make suggestions for amendments for Union publicity, communications and publications. 5.3.5 Review and make recommendations to Union Council on its make-up to ensure that all areas of the University community receive adequate representation. 5.3.6 Develop and deliver equal opportunities and related topic training to students and staff as required. 5.3.7 Conduct an annual accessibility audit of the Union’s premises and develop a report and action plan. 5.3.8 Receive and discuss information and feedback from staff, officers and members in relation to equality, diversity and inclusion issues and make recommendations as appropriate. 5.3.9 Receive and monitor completed Equality Impact Assessments as appropriate. 6.0 Code of Practice – Introduction The Code of Practice comprises the detailed implementation of the Equality, Diversity and Inclusion Policy. It shall be regularly reviewed by the Equality, Diversity and Inclusion Committee and any changes shall be recommended for implementation to the Board of Trustees. 5 Equality, Diversity and Inclusion Policy April 2011 7.0 Code of Practice – General 7.1 Kent Union staff will be expected to work within the expected behaviours of the Union’s Behaviour’s Framework, and specifically the Inclusiveness theme. 7.2 Kent Union will ensure that all new staff receive introductory training in relation to equality, diversity and inclusion. This will include reference to this policy and completion of a compulsory online training module available through the University. 7.3 Department heads will be responsible for ensuring staff are appropriately trained in aspects of equality and diversity in relation to the specific services offered within their department. This could include items such as drop service tills/hatches, use of induction loop technology, website accessibility functions and text relay/type talk functions. 7.4 Department heads will be responsible in assisting the Union to identify key areas of training for staff. 7.5 Kent Union will ensure the use of Equality Impact Assessments to assess the effects, or likely effects, of services, policies or activities on different equality groups or communities of interest. 7.6 Kent Union will ensure that all of its premises, as far as is reasonably practicable, are accessible to disabled users and all new building projects will ensure that the views and needs of people with disabilities are taken into account. 7.7 An annual inspection and accessibility report of all Union premises and facilities will be commissioned by members of the Equality, Diversity and Inclusion Committee. 7.8 Kent Union will ensure that there is a permanent and clearly accessible sign in all premises declaring that it will not tolerate any harassment on its premises. 7.9 A notice will be displayed in all areas of Kent Union premises outlining the Equality, Diversity and Inclusion policy under the heading ‘Your Safe Space’. The notice will invite people who feel the Equality, Diversity and Inclusion Policy is being compromised to contact either on-duty staff or the Welfare Officer by email or in person. The receiver of the complaint will pass on the information to the appropriate Union Director or Officer. 7.10 Staff working in Kent Union’s outlets should provide an equal quality of service to all customers, whilst also recognising that some customers will require additional attention to ensure they can participate to an equal extent. Kent Union (via Department Heads) will periodically provide training to all staff to ensure they are well equipped in this regard. 7.11 All external contractors engaged by Kent Union must have an Equal Opportunities Policy or must be made aware of the Union’s Equality, Diversity and Inclusion policy 6 Equality, Diversity and Inclusion Policy April 2011 and ensure compliance with it. The Contracts and Tendering Supervisor will normally be responsible for ensuring and monitoring this; Union staff or officers engaging short term or one off contractors will be responsible for ensuring this policy is adhered to in relation to those services. 8.0 9.0 Code of Practice - Union Marketing Communications 8.1 Union communications should aim to reflect the diversity of the Union’s membership and should ensure that they promote a welcoming and inclusive Union environment. 8.2 All communications, particularly promotional material, should avoid discriminatory stereotyping. 8.3 All Kent Union websites will aim to match or exceed internationally recognised standards (e.g. W3C Level 2 guidelines) designed to help people with disabilities access information online. 8.4 The Marketing department will provide training/briefings to staff and officers detailing the accessibility functions of the Union’s website. 8.5 It is the responsibility of the editor or publicist of any Union communication to ensure that it abides by the Equality, Diversity and Inclusion Policy. 8.6 Kent Union will ensure that, as far as is reasonably practicable, those members who may have difficulty accessing Union information will be able to do so through other means. 8.7 Kent Union will not allow any external advertising that contravenes the spirit or specifics of this policy. Code of Practice – Advice and Information Services 9.1 The Advice Centre will report regularly to the Equality, Diversity and Inclusion Committee with statistics relating to the makeup of students using the service, and will, where appropriate, respond to any discrepancies between the users of the service and the demographics of the University with action plans, which shall be approved by the Equality, Diversity and Inclusion Committee. 9.2 The Advice Centre will ensure that, as far as is reasonable practicable, those members who may have difficulty accessing the support information provided by the Advice Centre and on the Union website are able to do so through other means. 7 Equality, Diversity and Inclusion Policy April 2011 10.0 Code of Practice - Student Activities 10.1 The Student Activities Manager will report regularly to the Equality, Diversity and Inclusion Committee with statistics relating to the makeup of the membership of Sports and Societies, Volunteering and Student Media and will respond, where appropriate, to any discrepancies between the membership and the demographics of the University with action plans, which shall be approved by the Equality, Diversity and Inclusion Committee. 10.2 All clubs, societies, media groups and union volunteering placements should be open to all members of the Union. 10.3 All publicity and literature produced by any Student Activities groups must be in accordance with the Equality, Diversity and Inclusion Policy and be sensitive to the Union’s diverse membership. 10.4 The Union shall take all steps that are reasonably practicable to ensure that students with disabilities can access the opportunities available via the Student Activities department. 10.5 The Union shall ensure that it has access to wheelchair accessible minibuses if required for activities and events related the department. 10.6 All Student Activities volunteers should receive a copy of the Equality, Diversity and Inclusion Policy and Code of Practice and receive training on equal opportunities issues and cultural issues at their initial induction training session. 10.7 The Student Media Coordinator shall periodically review the student media outputs (websites, publications and radio output) for conformance to this policy and provide a report to the Equality, Diversity and Inclusion Committee. 10.8 As far as is reasonably practicable, Kent Union will ensure that those members who may have difficulty accessing Student Media will be able to do so through other means. 10.9 The Volunteering Coordinator will work towards ensuring that the volunteering opportunities available cater for all groups of students within the University. 10.10 The Volunteering Coordinator will work towards ensuring community volunteering placements are aware of the Equality, Diversity and Inclusion Policy and ensure compliance with it. 10.11 Kent Union shall develop activities that cater for all sections of its membership, and in particular develop activities and schemes that cater for students who have little time available to them, due to working, caring, or other commitments. 8 Equality, Diversity and Inclusion Policy April 2011 10.12 Kent Union shall endeavour to provide activities at little or no cost to individual students, and shall provide advice on accessing funding or subsidy for students for whom cost is a barrier to involvement. 11.0 12.0 Code of Practice - Job Shop 11.1 The Jobshop Manager will report regularly to the Equality, Diversity and Inclusion Committee with statistics relating to the makeup of students registered with Jobshop and will respond, where appropriate, to any discrepancies between students registered with Job Shop and the demographics of the University with action plans, which shall be approved by the Equality, Diversity and Inclusion Committee. 11.2 The Job Shop will endeavour to ensure that employment opportunities available cater to all groups of the University community. 11.3 The Job Shop will provide avenues for students to report incidents of unfair or unequal treatment that occur whilst being employed in jobs advertised through Jobshop. Job Shop will not advertise vacancies with organisations where such practice occurs. 11.4 The Job Shop will conform to all the recruitment best practice outlined in this document when recruiting students to ‘temp’ roles. Code of Practice – Democracy and Representation 12.1 Kent Union, as a democratic organisation, recognises that all members of the Union should be able and encouraged to stand for election. The Returning Officer shall ensure that publicity encourages nominations from all members. 12.2 Kent Union shall ensure that the makeup of Union Council, and in particular the representative officers, represents the whole of the Union’s membership. 12.3 Elected officers and committee members should receive a copy of the Equality, Diversity and Inclusion Policy and Code of Practice and receive training on equal opportunities issues and cultural issues at their initial induction training session. 12.4 The Equality, Diversity and Inclusion Committee shall advise the Union Chair on best practice on the effective involvement and consultation of the membership to ensure that the make-up of Council is representative of the membership. 12.5 The Returning Officer and Deputy Returning Officers shall be responsible for ensuring that the promotion and running of elections is conducted in line with the aims and principles of this policy. The Returning Officer shall also monitor the behaviour of candidates in terms of Equal Opportunities. 9 Equality, Diversity and Inclusion Policy April 2011 13.0 14.0 12.6 All candidates in elections will receive a briefing on this Equality, Diversity and Inclusion Policy. 12.7 The Returning Officer will report to the Equality, Diversity and Inclusion Committee on the demographics of students who vote in each Union election. Based on information gathered through this monitoring, the Equality, Diversity and Inclusion Committee may take recommendations to the Returning Officer regarding the promotion of elections to students in order to ensure that all students have an equal chance to be represented. 12.8 Complaints about breaches of Equal Opportunities in elections shall be referred to the Returning Officer in line with the Election Rules. 12.9 The Union will ensure that all students have full access to election materials. Code of Practice - Outreach Work 13.1 Kent Union shall, through the Outreach Worker, take steps to ensure that it caters and provides for ‘non-traditional’ students and student who study at partnership colleges or outlying campuses. 13.2 Kent Union shall gather statistics on the contacts that the Outreach Worker has with students at outlying campuses, and will respond, where appropriate, to any discrepancies between these contacts and the demographics of the University with action plans which shall be approved by the Equality, Diversity and Inclusion committee. Code of Practice – The Oaks Nursery 14.1 15.0 The Nursery Admissions policy will conform to this policy and code of practice and shall be reviewed on a regular basis. Code of Practice – Licensed Trade and Retail Services 15.1 Kent Union will aim to ensure that the provision of entertainments reflects the diversity of the student population. Demographic statistics will be collected on those who attend the Venue and Attic and report these to the Equality, Diversity and Inclusion Committee. 15.2 Kent Union, in its provision of commercial services, shall recognise the diversity of its customers and will seek, as is appropriate and practical to meet their needs. 15.3 No-one should be excluded from union events on the basis of any reason that contravenes the Equality, Diversity and Inclusion Policy. 10 Equality, Diversity and Inclusion Policy April 2011 16.0 15.4 All artists and bands appearing at Union events must be non-discriminatory. Acts that are deemed likely to contravene this policy must not be engaged. 15.5 Kent Union will collect demographic statistics on people who lodge complaints about the Union’s commercial services, and in particular the Venue, and report regularly on these statistics to the Equality, Diversity and Inclusion Committee. 15.6 Kent Union will collect demographic statistics on those who are excluded from licensed premises and report regularly to the Equality, Diversity and Inclusion Committee on these statistics. Code of Practice – Recruitment and Employment 16.1 The personal specification will only outline the essential and desirable skills, knowledge and competencies necessary for the role. 16.2 Care must be taken to ensure that job descriptions do not indirectly discriminate by setting a requirement to do the job which is not appropriate e.g. asking specifically for a degree or setting a restriction such as a radius to work from home location. 16.3 Care shall be taken to ensure that the choice of language does not directly or indirectly discriminate against potential candidates on the basis of age. 16.4 The advert must be placed in a range of media which are likely to reach potential applicants from all areas of the community and specific care should be taken to include media which targets specific groups e.g. ethnic minorities or people with disabilities. 16.5 All adverts for positions and application forms shall contain the text: “Kent Union is committed to Equal Opportunity in employment, and welcomes applications from all sections of the community” and detail the Investors in Diversity award logo. 16.6 Kent Union job application forms will include a separate sheet for Personal Information and Equal Opportunities monitoring information. 16.7 The Personnel Administrator will record the demographics of applicants to all positions and regularly report to the Equality, Diversity and Inclusion Committee on these statistics. 16.8 The Equality, Diversity and Inclusion committee shall make recommendations for remedial action should it be felt that applications to Kent Union positions do not adequately reflect the demographics of the community. 16.9 A large print or Braille version of the application form will be made available, upon request and any other reasonable help given to applicants who have difficulty in completing the application form. 11 Equality, Diversity and Inclusion Policy April 2011 16.10 Staff Application forms will be reviewed regularly to ensure that they are in line with our Equality, Diversity and Inclusion Policy and any changes to employment legislation. 16.11 All interviewees will be given the opportunity to state any special requirements or arrangements that they require. 16.12 Applicants will be informed that they are welcome to ask for feedback on their application and the reasons given, if not shortlisted to interview stage or rejected at interview stage. 16.13 Records will be kept for a period of six months from the date of interview. 16.14 The Equal Opportunities monitoring form will be separated from the rest of the application form for administrative and monitoring purposes only and will not be used in the process of short listing candidates for interviewing. 16.15 Staff and Officers who are involved in the recruitment and selection processes must have completed training in the Unions Recruitment & Selection Procedure and this policy. Selection panels may wish to use the University’s e-learning module – ‘Equality & Diversity in Recruitment and Selection’ in addition to the Kent Union specific training (http://www.kent.ac.uk/hr-equalityanddiversity/elearning.html) 16.16 The Chair of the Selection panel shall ensure that the interview is conducted in accordance with Kent Union’s Equality, Diversity and Inclusion Policy and Code of Practice. 16.17 Interview questions will be prepared and agreed by the selection panel in advance of the interview and comply with the principles of equal opportunities. 16.18 The selection panel must ensure that the same questions are asked of all candidates and that all questions relate only to the requirements of the position and could not be deemed discriminatory. 16.19 If the person appointed does not meet the person specification for the position, the reasons must be clearly stated on the interview report and signed by members of the selection panel. 16.20 Any complaint received regarding equal opportunities issues during the recruitment process must be investigated by the Director of Central Services. 16.21 All employees and elected officers must be made aware during induction, of their obligations to uphold the principles of the Equality, Diversity and Inclusion Policy and Code of Practice and be made aware that any breach would be investigated and if proven would result in disciplinary action being taken against them. 12 Equality, Diversity and Inclusion Policy April 2011 16.22 Steps should be taken to ensure that the make-up of the selection panel reflects the diversity of the applicant group. 16.23 Kent Union shall conform to the Jobcentre Plus five commitments regarding the employment, retention, training and career development of disabled employees, and display the ‘Positive About Disabled People’ symbol on all recruitment literature. 17.0 Governance 17.1 18.0 Kent Union recognises that a diverse Board of Trustees is integral to good stewardship and as such will monitor the makeup of the board and take steps to ensure it reflects the diverse nature of the membership of Kent Union. Complaints and Reporting 18.1 Comments or concerns about this policy and code of practice should be referred to the Director of UMSA in the first instance. 18.2 Complaints about Kent Union activities or publicity in the context of this policy and code of practice should be referred to the Deputy Chief Executive, who may refer the matter to the Equality, Diversity and Inclusion Committee. 18.3 Any complaints about a member or union officer in the context of this policy and code of practice should be referred to the Deputy Chief Executive, who should treat the conversation as confidential and refer the complainant to the Comments and Complaints Procedure and the Student Discipline Procedure. 18.4 Any complaints about a member of Union staff or contractor should be referred to the Director of Central Services in the first instance, who shall treat the conversation as confidential and refer the complainant to the Comments and Complaints Procedure as necessary. If the complaint is about the Director of Central Services, the complaint should be referred to the Chief Executive. 13 Equality, Diversity and Inclusion Policy April 2011 Accessible format information This document can be made available in large print and electronically upon request. If you require another alternative format please contact us to discuss your requirements. Contact Details: Kent Union Mandela Building University of Kent Canterbury, Kent CT2 7NW Tel: 01227 824200 Fax:01227 824204 Email: K.Monk@kent.ac.uk 14 Equality, Diversity and Inclusion Policy April 2011 APPENDIX ONE - LEGAL FRAMEWORK This is a (not exhaustive) list of legislation relevant to this document. Equality Act 2010 Civil Partnerships Act 2004 Disability Discrimination Act 1995 Disability Discrimination Amendment Act 2005 Employment Equality (Age) Regulation 2006 Employment Equality (Religion or Belief) Regulation 2003 The Employment Equality (Sex Discrimination) Regulations 2005 Employment Equality (Sexual Orientation) Regulation 2003 Equal Pay Act 1970 (Amended) Gender Recognition Act 2004 Race Relations Act 1976 Race Relations Amendment Act 2000 Race Relations Act 1976 (Amendment) Regulation 2003 Racial and Religious Hatred Act 2006 Sex Discrimination Act 1975, 1986 The Sex Discrimination (Gender Reassignment) Regulations 1999 Employment Rights Act 1996 Maternity and Parental Leave etc. Regulations 1999 Part time Workers (Prevention of Less Favourable Treatment) Regulations 2000 Employment Act 2002 including Fixed Term Workers (Prevention of Less Favourable Treatment) Regulations Public Interest Disclosure Act 1998 (“Whistleblowers” Act) Rehabilitation of Offenders Act 1974 as amended The Human Rights Act 1998 Protection from Harassment Act 1997 The law covers the following: Recruitment Terms of employment (including pay) Treatment while employed (including access to training and promotion) Dismissal Direct discrimination Indirect discrimination Victimisation and harassment All legislation is available from http://www.opsi.gov.uk/. 15