Pilot Bank Tri-Fold Brochure Outline
REVISION 1: JULY 18, 2014
Front Cover
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Pilot Bank Logo
Photo/Image of credit card
Panel 1
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Who We Are
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Pilot Bank is a full service bank providing retail, commercial, and investment services to
individuals, businesses, and institutions in the greater Tampa Bay and Lakeland, Florida areas.
Chartered by the state of Florida in 1987, we’ve been privileged to serve Tampa Bay as a
community bank, growing to more than $200 million in assets.
The bank’s leadership has always believed in strong, long-term relationships, and that approach
has helped us to grow. Our people take the time to engage with customers. They listen and
understand both immediate and long-term needs, and they work as a team to go above and
beyond in helping customers achieve success.
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Image of Vicki greeting
Panel 2
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Customer Spotlight
Brad Green (image of Brad Green)
• President, Lightning RV Supply
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“After many years of working with the great people at Pilot Bank, I couldn’t be happier.
They learned about my business by coming to my facility. They talk to me regularly, even if
there’s no immediate need I have. They go above and beyond to stay in touch. Down the road,
that makes a huge difference—as you’ll see.
The purpose of my business, LightningRV Supply, is to sell recreational vehicle parts on a
wholesale basis. At one point, we had a huge opportunity as the result of a very successful
trade show. Taking advantage of this opportunity was going to put great financial stress on the
business through its impact on inventory, receivables and cash flow. And time was of the
essence.
Fortunately, I turned to the people who understood my business, and I was not disappointed.
Pilot Bank analyzed the opportunity quickly and approved the short term financing I needed on a
dime. I don’t think any other bank would have met my need with such urgency. That couldn’t
have happened without an ongoing relationship based in knowledge of my business.
You see it in other ways, too. For example, they let me make deposits electronically, and that
saves my company a lot of valuable time. Frequent trips to the bank interrupt work. Pilot Bank
understands things like that.
So, I’ve enthusiastically recommended Pilot Bank to my friends who are business owners. And
you know what? They’ve been just as pleased as I am.”
Panel 3
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Our Core Values
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Integrity - Maintaining the highest standards of honesty, integrity, and sincerity in everything we
do and continually offering the highest possible level of hospitality and responsiveness.
Client Satisfaction - Exceeding client’s expectations by delivering more than we promise. We
make the needs of our clients the highest priority.
Morale and Teamwork - Creating an environment that facilitates cooperation by going beyond the
expected to ensure that our team members have a positive experience at Pilot Bank, every day.
Innovation and Creativity – Taking the initiative to think of new and different ways to
continuously improve efficiency, effectiveness, and client service. Developing solutions to issues
before they become problems.
Quality - Setting the highest standards for ourselves and our company – then working diligently to
achieve them. Striving for perfection to ensure that our services are second-to-none.
Community - Contributing our time in order to make a positive difference for those who are less
fortunate. Engaging in activities that let the community know that Pilot Bank cares.
Productivity - Increasing efficiency and effectiveness by performing at a level that is beyond
expectations. Motivating others; this includes all team members, to do their best and be more
productive.
Panel 4
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Pilot Bank Services
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Commercial Banking - What does your bank think of you, the business owner? Pilot Bank
knows you are extremely important to the community. You create jobs. You provide leadership.
You set an example of hard work, innovation, and perseverance. You help to make your
community a better place. We need more people like you!
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Personal Banking - Where you do your personal banking makes all the difference. It especially
matters when you have to talk with someone to open an account, correct an error, ensure
security, wire money, or get some special assistance. Those are the times when you learn what
kind of a bank you’re working with and how much you matter to them.
Aircraft Finance - Pilot Bank has provided aircraft financing through its affiliate, National
Aircraft Finance Company, since 1996. This relationship gives you access to personal and
commercial business banking, treasury management, health savings accounts and mortgage
services when you finance or upgrade your aircraft.
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Image of plane
Panel 5
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Pilot Bank Services continued…
Image of family
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Residential Lending – Your personal relationship with Pilot Bank makes a difference when it
comes to your residential lending needs. Whether you’re buying, building or refinancing, our
team is ready to listen and identify the financing that fits your plans for the future.
Investment Services - Our concern for you includes the big picture of your life, your family, and
your business. We believe everyone needs a long-term financial plan and most need
professional investment services to reach their goals. Our team can provide new possibilities for
a bright and secure future.
Executive Forum - It’s amazing what happens when good people get together and talk. It’s
even more amazing when those people are leaders, entrepreneurs, and professionals who are
aware of the business environment, the strengths and weaknesses of the community, the plight
of the disadvantaged, and the possibilities of cooperation.
Panel 6
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Our Focus
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Image of city
Community Impact - Client Advocacy is the foundation of our core values at Pilot Bank. We
always put our clients at the center of everything we do.
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Client Advocacy - As a community bank, we believe that it is our responsibility to do what we
can to foster prosperity within our local business community.
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Image of businessmen
Exceptional Relationships - Pilot Bank exists to go above and beyond what you expect from a
bank. Our vision is to be expert bankers who provide phenomenal service and deliver incredible
results.
Page 3 // Pilot Bank Tri-Fold Brochure Outline - V1
Back Cover
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Financial Center Locations
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Lakeland
439 South Florida Avenue
Lakeland, Florida 33801
(863) 513-1200
New Tampa
17635 Bruce B Downs Boulevard
Tampa, Florida 33647
(813) 349-4560
South Tampa
3415 West Bay to Bay Boulevard, Suite D
Tampa, Florida 33629
(813) 349-4530
Temple Terrace
5140 East Fowler Avenue
Tampa, Florida 33617
(813) 349-4530
Upper Tampa Bay
12471 West Linebaugh Avenue
Tampa, Florida 33626
(813) 496-2600
(888) 964-4179
www.PilotBank.com
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Social Media Logos
Facebook • Google+ • Linkedin • Pinterest • Twitter • Youtube
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FDIC Logo
©2014 Pilot Bank & Pilot Bancshares, Inc. Member FDIC. Equal Housing Lender.
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Equal Opportunity Logo
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