Making a Business Successful Introduction Entrepreneurs must continue to review their business plan, evaluate their business, and look for ways to improve. Improvement often means change. A business must be able to adapt to changes in the environment. Entrepreneurs help their business adapt to change by following a change process: 1. Define the change. 2. Plan how to introduce the change. 3. Communicate with everyone who will be affected by the change. 4. Implement the change. 5. Evaluate what happened after the change was made. 6. Make adjustments if the change is not achieving the expected results. Making a Business Successful Section 1 Review the Business Plan A regular assessment of the company’s progress can identify mistakes in the original forecast, reveal ways to expand the business, and increase the company’s profit. A review begins with the core business: •Do the customers match the target market? •Do the products match the plan? •Are sales matching expectations? •Are costs matching expectations? Making a Business Successful Section 2 Customer and Market Analysis It is important to implement change carefully. Changes are intended to enhance the business, to keep current customers, and attract new customers. Entrepreneurs must understand their customers, both current and future, before deciding on change. They understand their customers by researching and communicating with them. This communication is called “marketing.” Making a Business Successful Section 3 Implement, Evaluate, and Anticipate Change Businesses must constantly adapt and grow to remain successful. There are risks to change. Stakeholders have often become comfortable with the old environment. Effective communication helps stakeholders overcome their resistance to change. Entrepreneurs usually create a formal plan for growth. This plan shows how the company will continue to explore new opportunities for the benefit of the stakeholder. Making a Business Successful Section 4 Revise the Business Plan A Business Plan organizes and explains the decisions the entrepreneur has made. Smaller companies usually do not prepare a separate document for their growth plans. They revise their original business plan to include the new opportunities. Passport21 to Entrepreneurship The case study characters adventure outside their normal routine to discover new opportunities in entrepreneurship. Along the way they: Recognize new business ideas Learn new business terms Use the decision-making process to reduce risk Research and evaluate options to decide on the best opportunities. We hope you enjoy their journeys. You can interact with the characters through the Aspire interactive game. There is a link to the game on your student home page. Have fun!