MIS750 - Project Management Syllabus Instructor: Robert Judge – Project Management Principles Email: rjudge@mail.sdsu.edu Phone: (760) 505-7075 mobile Room: GMCS-313 Time: MW 6:00 - 9:40PM Office: SSE - 3114 CATALOG COURSE DESCRIPTION Prerequisite: Business Administration 662. Managing projects. Includes network modeling, defining activities and events, cost estimating and reporting, single and multiple resource allocation and leveling. Computerized project management software will be used. INTRODUCTION The world’s technical knowledge is doubling every two years, more companies are competing internationally for scarce resources, and competitive advantage is shifting ever faster. Companies cannot afford to be static – they must change to face a rapidly changing world. They need to be able to understand their current processes for creating value and then identify ways to improve on it. Project management is the set of tools and methods that allow organizations to change or create new processes, products, tools and organizations while managing risk to schedule and budget. This course provides the opportunity to learn project management principles that apply to any program and industry. You will learn how projects are initiated, planned, executed, and monitored and how knowledge is captured for use by future project teams. As a practical application of the course reading and lectures, you will produce a full project plan covering all phases and knowledge areas of project management. STUDENT LEARNING OUTCOMES All students will be able to demonstrate knowledge and skills in project management. In order to demonstrate good project management practices during the project duration, students are required to complete assignments related to the course content. There will be significant in class time for working on team assignments (Learning by Doing). Assignments will require students to be able to: Explain and discuss the phases and knowledge framework for the methods used in project IDS 752 – Project Management - Page 1 of 8 management. Understand the genesis of project, program, and portfolio management and their importance to enterprise success. Demonstrate the ability to conduct a gap analysis by identifying “as is” and “to be” vision of the project. Create a Charter and Scope for a project. Apply project management concepts by working on a team project as project manager or active team member. Demonstrate the use of Microsoft Project to link all activities and resources to produce a detailed project schedule and budget. Identify the critical path, calculate its variance and estimate the probability of completing the project within a stated time. Produce and integrate planning for Schedule, Budget, Communication, Human Resources, Quality, Risk, and Procurement. Demonstrate knowledge of project management terms and techniques such as o The triple constraint of project management o The project management knowledge areas o Tools and techniques of project management such as: Cognitive mapping Process flow charts Work breakdown structures Gantt charts, network diagrams, critical path analysis Cost estimates Crashing a project Earned value management o Leadership and team building REQUIRED RESOURCES Texts: Kloppenborg, T. Contemporary Project Management, South-Western Cengage Learning, 2012. 2nd or 3rd Edition. (Note: 1st edition is also just fine – not much change). A Guide to the Project Management Body of Knowledge, 5th. ed. Softcover, Project Management Institute, 2004. ISBN: 1-93069945X. (Note: If you become a student member of the PMI it costs about $40 and you can download this as a .pdf). Self-Paced MS Project Tutorial: (2006) Blackboard Microsoft Project® and Microsoft Visio® software (This will be free through the Microsoft DreamSpark Program) Free Mind Software – Available for free download http://freemind.sourceforge.net/wiki/index.php/Main_Page IDS 752 – Project Management - Page 2 of 8 Team Projects: There will be extensive team activities of putting together detailed project plans. The purpose of the team assignments (3-5 people per team) is to develop the knowledge, skills and abilities to manage a project. Each team will select a meaningful project. The project can be work related (preferred) or something of team interest. Suggestions and examples of past projects will be provided to help formulate your own project ideas. One of the first team assignments is to produce a Charter for your project. This charter will either be approved or rejected for revision. Once approved – it is the project all your team’s assignments will be based on. Some examples of past projects have been: 1) redesign of the DMV operations, 2) construction of a Tutoring facility on campus, 3) remodeling a bar, 4) creating a website for foreign student registration, 5) design of a smart refrigerator, 5) creation of a tour company, 6) implementation of an ERP system, 7) developing a phone app, and 8) greening the Angels' baseball stadium. Make it fun and interesting and the assignments will flow much easier. Also, it does help a bit to base it on something you know at least a little about. Written Assignments: All written assignments will use line spacing = 1.5 and font = 11-point. Any stated maximum length for the assignment does not include any attachments or appendices you may wish to include. The expectation is that all assignments will be professionally written and will be graded using the following criteria. Completeness (60%) o Effectively communicates all aspects of the subject (depth and breadth) o Anticipates and answers the reader’s (stakeholders) questions/concerns o Incorporates course materials/concepts Structure and Clarity (30%) o Well organized – leads the reader through the subject. Flows from one concept logically to the next o Clear o Concise Grammar and Spelling, MLA Style and Citations (10%) Class Attendance and Participation: This class has a considerable amount of team effort. Each week will have time set aside for working on the team assignments. As such, it is imperative that you attend all sessions so the team does not suffer by the absence of your skill, knowledge and abilities. Team dynamics: Sometimes teams have difficulties. There might be differences in styles, goals in the class, and abilities. These are also frequent in workplace teams. In the workplace we have time and support to properly pull a team together. This class, however, moves very fast. If for any reason you do not feel a team member is contributing at the desired level, I need to know right away so we can address the concern. It is expected that all members will contribute fully to the team’s success. At the end of the semester, each student will rate the other team members based on their: 1) level of participation, and 2) quality of work produced. Team members who do not adequately contribute to their team may have their team points drastically reduced. IDS 752 – Project Management - Page 3 of 8 NOTE: There will be a peer review at the end of the semester. Each student will rate each member of their team as either High, Medium, or Low with respect to their contribution and the quality of that contribution on the team assignments. Those students who receive at least two "medium" scores will receive only 90% of their team points. Those who receive at least two "low" scores will receive only 70% of their team points. A mixture of "medium and low" scores will receive only 80 % of the team points. Those who are expelled from the team will receive zero team points. IDS 752 – Project Management - Page 4 of 8 COURSE SCHEDULE The following outline introduces the sessions in this course. The specific scope of each week may be modified throughout the course – but any changes will be well communicated in class. All assignments are due end of day Sunday on week assigned. Late assignments will lose 20% of the possible points for each day it is late. It is HIGHLY advisable to complete the readings prior to class. We will have substantial time in class to work on the team assignments: that time will be a waste if you are not prepared by having read the material. Templates and examples of the team assignments will be posted in Blackboard. Module/ Topic Week 1 Due Dates 7/7 & 7/9 Session Objectives & Assignments Introduction Week 2 7/14 & 7/16 Charter and Scope Week 3 HR and Procurement 7/21 & 7/23 Review of syllabus, class methodology and expectations of students Provide an introduction to Project Management Review software and download process (bring laptop if you have one – we will download and use in class) o Freemind o MS Visio o MS Project Demonstrate Freemind Form Teams for rest of course Individual Assignment: Produce a cognitive map for the material addressed in Chapter 1- 3 (Kloppenborg) and PMBOK pages 1 - 62 Describe the process for selecting projects o Financial analysis o Weighted scoring o Strategic Develop “as is” and “to be” process flows Develop a Charter Develop a Scope Scope Management Demonstrate Visio Individual Assignment: Produce a process flow (30 blocks) Team Assignments: 1) Produce two process flows (“as-is” and “should be”) – min. of 50 blocks each. 2) Produce a charter 3) Produce a Scope 4) How will you manage the scope? Managing HR Procurement planning Team Assignment: 1) Produce a plan for managing HR IDS 752 – Project Management - Page 5 of 8 Readings Chapters 1- 3: Kloppenborg PMBOK: pages 1 - 62 Download instructions (Blackboard) Review Blackboard videos: how to create a Cognitive Map using FreeMind. Read: Portfolio Project Management Success Factors (posted in Blackboard) Chapters 4 & 6: Kloppenborg PMBOK: pages 63 140 Review Blackboard videos: how to use Visio to create a process flow. See examples of Charter and Scope posted in Blackboard. Chapter 12 - 13: Kloppenborg PMBOK: pages 255 286, & 355 – 390 Read: Factors Module/ Topic Week 4 Due Dates 7/28 & 7/30 Schedule and Cost Mgmt Week 5 8/4 & 8/6 Quality, Risk, and Communications Week 6 Session Objectives & Assignments Readings 2) Produce a plan to manage procurement Individual Online Exam: Complete the exam chapters 1-4, & 6, 12 & 13 (Kloppenborg) by end of day July 27. Open book and notes – no discussion with friends or classmates. Creating the project schedule Producing the cost estimates and budget (WBS) Demonstrate MS Project influencing project success_ the impact of human resource management (posted in BB) Chapter 7 - 9: Kloppenborg PMBOK: pages 141 – 226. Team Assignment: 1) Create a schedule for the project (show critical path, WBS numbering, use predecessors and load and level all resources) – Min. of 70 activities. Rollup costs. 2) Rollup WBS for a project budget and cost plan. Individual Assignment: Produce a project schedule for any project you wish to make up. Goal is to demonstrate the same skill set as in the above team assignment. Min. of 30 activities. Managing Quality Planning Risk Creating the Communication Plan Review Blackboard videos: using MS Proj. Team Assignment: 1) Produce a plan for project quality. 2) Produce a plan for Risk. 3) Produce a plan for project Communication. 8/11 Executing, Monitoring and Controlling projects Monitoring and controlling projects Closing out the project Lessons learned Best practices Final Exam is in class on Wednesday 8/13 It is Cumulative. IDS 752 – Project Management - Page 6 of 8 Chapter 5, 10, & 11: Kloppenborg PMBOK: pages 227 254, 287 - 308, & 309 – 354 Read: Project Quality Management (posted in BB) Chapters 14-15: Kloppenborg Read: Informating the Clan (posted in BB) Closing out the project 8/13 Final Exam Read: Monte Carlo Scheduling Analysis – Deloitte GRADE COMPONENTS Students are graded on the following components of the project course. The points are awarded according to the following table. The points are awarded in each category on the basis of 96100% for exceptional responses, 90-95% for excellent responses, 84-89% for very good responses, 80-83% for good responses, 70-79% for average responses. Assignments Scoring Methodology 50 + Blocks 2 + Swimlanes 2+ Blocks (color coded with data) Use of Legend Reference indicators 30 + Blocks Individual 2 + Swimlanes Process Flow 2+ Blocks (color coded with data) Chart Use of Legend Reference indicators Depth of content (50%) Cognitive Maps Use hyperlinks (20%) Use of notes (10%) Use of color, structure, and icons (20%) Completeness (60%) Project Charter Structure and clarity of document and Scope (30%) Grammar and Spelling, MLA Style and Citations (10%) WBS numbering and logic Individual Project PERT Durations used Schedule Leveled resources Critical path Proper linkage WBS numbering and logic Team Project PERT Durations used Schedule and Leveled resources Cost Mgmt. Critical path Proper linkage Completeness (60%) Project Plan Structure and clarity of document Quality, Risk, & (30%) Communication Grammar and Spelling, MLA Style and Citations (10%) Completeness (60%) Project Plan Structure and clarity of document Human (30%) Resources , Grammar and Spelling, MLA Style Procurement and Citations (10%) Team Process Flow Chart Number of Assignments or Submissions Points per Assignment Total Possible Points 2 25 50 1 50 50 1 50 50 1 200 200 1 100 100 1 200 200 1 200 200 1 200 200 IDS 752 – Project Management - Page 7 of 8 Midterm Exam Score 50 4 200 Final Exam Score 100 4 400 Total 1650 There are plenty of opportunities to collect points to achieve a given class grade. At the end of the semester your grade is final. Please do not expect me to alter your grade because you are short a higher grade by just a few points. Your total score and the final grade will be based on the following scale: 93 - 100% 90 - 93% 87 - 90% 83 – 87% 80 – 83% 77 – 80% 73 – 77% 70 – 73% A AB+ B BC+ C C- COMMUNICATION E-mail inquiries are welcome through rjudge@mail.sdsu.edu at any time for any questions students might have. Please include a descriptive subject for your e-mail communications. BE SURE TO indicate your name. ACADEMIC INTEGRITY SDSU’s policy on academic integrity is expressly integrated into this course. Any deviation from the standards of this policy may result in a grade of “F” for the course. Honesty: Plagiarism and cheating are serious offenses and may be punished by failure on an exam or assignment, failure in the course, and/or expulsion from the college. For more information, refer to the “Academic Honesty” policy in the student catalog (http://www.google.com/url?sa=t&source=web&ct=res&cd=1&url=http%3A%2F%2Fits.sdsu.ed u%2Fdocs%2FTURN_Plagiarism_AcadSen.pdf&ei=hKgcSoOzJJyytAPUyv2NCg&usg=AFQjC NEFuwRNvgA6C-5okEjjimj4-0fReQ&sig2=NMoSM4mz0-B-QOAUPvLEhw). Plagiarism shall be defined as the act of incorporating ideas, words, or specific substance of another, whether purchased, borrowed, or otherwise obtained, and submitting same to the university as one’s own work to fulfill academic requirements without giving credit to the appropriate source. Plagiarism shall include but not be limited to (a) submitting work, either in part or in whole, completed by another; (b) omitting footnotes for ideas, statements, facts, or conclusions that belong to another; (c) omitting quotation marks when quoting directly from another, whether it be a paragraph, sentence, or part thereof; (d) close and lengthy paraphrasing of the writings of another; (e) submitting another person’s artistic works, such as musical compositions, photographs, paintings, drawings, or sculptures; and (f) submitting as one’s own work papers purchased from research companies. IDS 752 – Project Management - Page 8 of 8