BULLETIN BOARD March 2010 – Volume 60, Issue 3 President’s Corner announced at our April Chapter Meeting. It is an honor to be By Debbie Green CPS/CAP nominated by the members for MOTY; the three candidates are all “Excellence is the gradual result of excellence choices and very always striving to do better.” deserving of this honor. Our April Pat Riley Chapter Meeting is designated as the Member of the Year Event. It is Many of us have spent time in the always a very special evening, and I last couple of weeks watching the hope everyone will attend. Winter Olympics. As we watched these amazing athletes perform, we The Nominations Committee will must reflect what it took them to begin meeting this month and reach this point in their careers. contacting members for next year’s These athletes faced many trials and board. If you are interesting in challenges as they prepared for these running for office, contact Kit events over the years. However only McCrary CPS. Election of officers three of them in each event walked will be held at our May Chapter away with a medal, yet they are all Meeting. Installation of Officers will winners. They are the best athletes in be the June Chapter Meeting. It is a their countries. Granted all of them privilege and honor to serve on the were born with an innate talent in board. It is also a big responsibility. their sport, but they spent years We need strong leaders to continue practicing to excel in their sport. to grow and prosper as a chapter. None of us are training to be in the Olympics, but all of us are striving for excellence in our professional and personal lives. As the Nashville Chapter of IAAP, we too are on a journey for excellence. We are a Chapter of Excellence for 20082009, and we have already achieved the Chapter of Excellence again for the year 2009-2010. We have many members that are 2008-2009 Members of Excellence. I hope each of you will become a 2009-2010 Member of Excellence. The Commitment Form is on the International Website along with the criteria. Now is the time to sign your commitment form and get started. In March, we will select our Member of the Year (MOTY) to be As we persevere on our personal and professional journeys of excellence, we must continue to grow and learn all we can to be the best at what we endeavor. Our Leadership Development Training is coming up on March 27. We have two excellent speakers from the State of Tennessee Department of Human Resources with us that day. At our APW event on April 16, our presenter is wellknown speaker throughout Tennessee and the south. June 4-6 will be the Tennessee Division Annual Meeting with Gary Minor as the keynote speaker. It is going to be a great weekend of fun and education. Mark your calendar now for these learning events. Not only www.iaap-nashville.org will you gain professionally from these events, but you will grow personally. Me Skiing at the Winter Olympics March Birthday’s March Carolyn Lashley CPS/CAP 4 Kristie Lanius 7 Jan Harrison CPS 18 Birdia Byars 19 Renee Meoche CPS 22 Donna Morgan 25 Paula Bulter CPS 26 Charlene Henderson CPS 27 ***************************** Our deepest sympathy goes out to Beverly Lancaster CPS/CAP in the loss of her mother. Jewell McDonald passed away on Thursday, March 4, 2010, in Gordonsville, TN. Thank You Note from Polly Sheldon Announcements Bulletin Board Ads Needed! March 2 – March Board Meeting March 16 – March Chapter Meeting March 20 – Chapter Leadership Training Dear Debbie, Please convey my appreciation to my IAAP friends. I enjoyed being at the meeting and seeing all of my dear friends. It gave me a “boost.” Thanks for making it possible for me to get transportation there. Of course, I follow the activities and so pleased with the progress we are making. Please continue to share with me the newsletter. Love you, Polly Congratulations to Lisa Ellis CPS April 6 – April Board Meeting April 16 – APW – Gaylord Opryland Golf Links April 20 – April Chapter Meeting We are still collecting ads for Bulletin Board! So far, we have six ads which will start running in the April Bulletin Board. Ad forms will be at the meeting on the registration desk and each table. *************************** Spring Arrives on March 20!! MARK YOUR CALENDAR TN DIVISION EVENTS June 4-6, 2010 TN Division Annual Meeting – Pickwick Landing Tea for Mary Tyler Lisa was the Significant Achiever Award Winner at the Dell Small Medium Business Winter Tech Summit In Tampa, FL in February, 2010 Happy St. Patrick’s Day! The first day of day spring is one thing, and the first spring day is another. The difference between them is sometimes as great as a month! Henry van dyke Sunday April 11, 2010 2-4 p.m. Home of Debbie Green 2514 Lincoya Court RSVP 889-6908 or 793-3021 djwest1@bellsouth.net or geno486.1@tds.net “Decide to Triumph” and challenged each of us to be better than the status quo. We should reach for the stars and strive for excellence. Chapter Leadership Training Attached in this issue of Bulletin Board is the information on the upcoming Chapter Leadership Training. Please mark Saturday, March 27, 2010 on your calendar from 9-2. The cost to Nashville Chapter members is $10 which includes lunch. Our speakers are Geneva Glenn who is a Training officer with the Tennessee Department of Human Resources, Dr. Ernie Ricketts, a Director with the Tennessee Department of Human Resources and Jean Brandon CPS/CAP, Past TN Division President, Past Nashville Chapter President. The morning presentations will be on Generations, Attitudes and Effective Leadership. The afternoon session will be on Success Planning with a mock board meeting. We will end with a question and answer period. Lunch is going to be from Whitt’s: bbq with buns, baked beans, coleslaw, tea and lemonade and brownies. “I came last time and was very impressed at how good (and professional) it was! You all have a lot to give, and do it well.” Linda Johnson, Chattanooga Chapter who attendee from last year’s training Agenda and Map To Nashville State Community College is Attached! TENNESSEE DIVISION EDUCATION SEMINAR AND PRESIDENT’S FORUM February 20, 2010 The 2010 Tennessee Division Education Seminar and President’s Forum was held February 19 and 20, 2010, at the Hyatt Place in Hendersonville, TN. The theme of the event was “Polishing Careers ‘Till They Sparkle”. The ten chapter members in attendance were: Debbie Green CPS/CAP; Jan Harrison CPS; Carol Whited CPS/CAP; Linda Hood CPS; Elaine McDowell; Sandi Reilly CPS/CAP; Charlene Henderson CPS; Marsha Gupton CPS; Jean Brandon CPS/CAP; and Shelby Ellis CPS/CAP. The President’s Forum was held Friday night, February 19, and was for training of chapter presidents and officers. It included sessions on Succession Planning, Strategic Planning, voting and proxies for EFAM, what to expect as a delegate or alternate at EFAM, and a roundtable for successes and roadblocks by the chapters this year. Our own Jean Brandon CPS/CAP gave an outstanding presentation on “Resolving Conflict”, which was highlighted by separating into groups and giving solutions on how to resolve samples of conflicts. Saturday, February 20, consisted of two sessions which five (5) recertification points were awarded. The morning session was conducted by Mr. Jesse Wimberly from New Horizons in Knoxville, TN. He is a technology speaker, consultant and trainer. He spoke to us on SharePoint Workflow and its use by corporations and government to automate office functions. This software program is business-driven technology with the network as the desktop. It is a different way of using programs, the Internet using programs, the Internet, Google, EMail, etc. Big changes are coming down the road! The lunch was fantastic with barbeque, potato salad, slaw, and wonderful desserts. We spent the lunch period sitting with other IAAP members and networking. Debbie, Jan and I slipped outside and ate at a table in the sunshine. It was an absolutely gorgeous day and the sunshine was welcomed. In addition to the education, networking, good food, and speakers, we also had a booth of affordable jewelry that is sold with the funds going to the TN Division Annual Meeting. You could find most of the Nashville Chapter members around that table looking and buying. To those of you who do not take advantage of our TN Division Seminars and Annual Meeting, I encourage all of you to try and go the next time one is held. Not only do you grow educationally, but you get to meet new people and network with them about the challenges and problems we as administrative professionals face each day. It is a good feeling to renew friendships and know you have support across our great State. A total of five (5) recertification points were given for the day and many of you are trying to recertify and need points. Please take advantage of the opportunities that await you, and let both the chapter and division help you obtain these points and do your part by attending seminars and meetings. Shelby Ellis CPS/CAP Past President/Advisor Easter Sunday April 4 with the existing team. Be Part-Time Work: A Possible Ticket to a FullTime Position In today’s still-unstable employment environment, temporary work is one bright spot. Many companies cut staff too deeply during the downturn and need additional personnel to meet growing demand. But they’re not yet ready to recruit for fulltime staff. As a result, these organizations are turning to temporary professionals to maintain productivity and keep initiatives on track as business conditions — and the ability to hire fulltime workers — slowly improve. Companies also typically look to temporary workers first when filling full-time positions. That’s because employers are familiar with these individuals’ capabilities, work ethic and fit with the team. Here are some tips for turning a temporary assignment into a full-time role: 1. Partner with a staffing firm. Unfortunately our afternoon speaker, Dale Thomas Smith, was sick with the flu, so we had Vanessa Kennon as a replacement. Vanessa spoke on proactive in your participation. Use meetings upfront with staffing firms as an opportunity to and potential employers that you’re contribute and join coworkers in off-site events ultimately looking for a fullwhenever possible. By time job. If they know that expanding your from the beginning, they connections within the may be able to place you in a company, you build rapport role that has a better chance with others who may be in of leading to a full-time position to recommend you position. for a full-time role in the 3. Treat it the same. Once you future. have started an interim OfficeTeam is the world’s leading Reach out to your professional assignment, bring the same contacts for recommendations intensity to the job as you about staffing firms that would a full-time position. specialize in your particular Try to assimilate quickly to field. Recruiters are well the organization’s corporate staffing service specializing in the placement of highly skilled connected in their local administrative and office support professionals. The company has more than 325 locations worldwide, culture and contribute and offers online job search business communities and can immediately. Be sure to serve as advocates for you services at www.officeteam.com. maintain a positive attitude. when speaking with hiring managers. Many staffing firms also offer free training 2. Employers will assess how well you handle constructive opportunities to help you build criticism, setbacks and other your skills and increase your job-related challenges as part marketability. of your overall performance Clearly state your goal. Be evaluation. 4. Be yourself. Managers want Bulletin Board APW® Committee Report The Administrative Professionals Day/Week® event will be held April 16, 2010, 10:00 AM – 2:00 PM at Gaylord Springs Golf Links, 18 Springhouse Lane, Nashville, TN 37214. The International Theme for 2010 is Power of Commitment. David Tiller, Assistant Professor, Tennessee State University, Department of Teaching and Learning, will be speaking on Working and Living with Power. One recertification point will be awarded. The cost is $50 per person (includes registration, lunch, and door prize opportunities). We would like Nashville Chapter members to invite their executives to join you for lunch, 12:00 – 1:30 PM, and give your executive an opportunity to visit the exhibits and see how your IAAP membership benefits both you and your company. Registration material will be emailed to chapter members, and hard copy brochures mailed to those names on the chapter’s mailing list. Our goal is a March 19 deadline. Nashville Chapter members (only) wishing to have a vendor table in the exhibit area will be charged $60. This price covers a 6-foot skirted table in the vendor area, APW® event registration, seminar, and lunch. to see how well you’ll fit in Attached to this report are vendor and corporate sponsor forms. We ask each of you, as members, to send these forms to your suppliers requesting their support. We would like to have vendors/sponsors from office supply, copier, printing, travel agencies, office interior designers, etc., businesses; and of course, those jewelry, candles, etc., businesses we all love to have. We appreciate any door prizes donations. Corporate sponsors will be recognized in the event’s program. We already have some nice door prizes, an Apple IPod, a body massage… You can only win a door prize if you attend! Most importantly, the committee is working really hard to have a successful event; however, it will only be successful if you, the Nashville Chapter IAAP®, support the event. I urge each of you to put this date and time on your calendar and learn what our speaker can teach us Working and Living with Power. Paulette Painter CPS APW Committee Chairperson Turn your clocks ahead on Sunday, March 14! Daylight Savings Time Begins March Chapter Meeting Program Our March Program will be “Meetings Made Easy” by Rob Clifton, Certified Meeting Planner, member of the Executive Advisory Board. One recertification point will be given. Vendor and Sponsorship Forms Are Included as Attachments! Delegation effectiveness – both giving and receiving The Nine Principles of 360° Effectiveness Building the administrative team – we are all better if we work together “Polishing Careers Till They Sparkle in West Tennessee” The Jackson, Martin, Memphis and Paris Chapters of West Tennessee invite you to a wonderful weekend of learning, networking, but mostly fun! Plans are underway to make the 2010 Tennessee Division Annual Meeting a memorable time for all members coming to Pickwick Landing State Park. Friday morning starts off with CPS/CAP mock exams if you choose to attend. Vendors, vendors and more vendors will be available for your enjoyment or should we say shopping! Friday afternoon seminar will be “Filling the Shopping Cart of Effectiveness: Knowing What You Have and Getting Enough of What You Need” with seminar leader Gary Minor. Certification points are pending. Friday night Open House will include a Riverboat Cruise on the Tennessee River, an old fashion picnic and other surprises. Saturday morning starts with a “Come and Go Breakfast” at the Inn restaurant with the Business Meeting following. The Certification Luncheon is next on the agenda with International Vice-President Tamara Goodall CPS/CAP as speaker. Our Installation Banquet will be Saturday evening and is always the anticipated event of the weekend. Sunday morning we will be entertained by the Christian ladies group from First Baptist Church in Counce, Tennessee “4 Joy” and lay speaker is Helen Hamilton from Cumberland Presbyterian Church in Savannah, Tennessee. What a wonderful way to end the Annual Meeting before we go home. Room reservations can be made by calling 1.800.250.8615. Please tell them you are with the IAAP group. Daily room rates are SundayThursday ($75.00) and Friday/Saturday ($82.00) plus taxes. A 10% discount will be given for those 62 or older. Cut off date for individual reservations will be April 18, 2010. You have 48 hours before your check-in to cancel. If you cancel after that you will forfeit your deposit. Come join the ladies of the West Tennessee chapters for a fun, educational and relaxing weekend at beautiful Pickwick Landing State Park! “Filling the Shopping Cart of Effectiveness: Knowing What You Have and Getting Enough of What you Need” Every administrative professional is very good at many things – that is part of the job. Yet, no one is excellent at everything. Knowing who you are, what you are good at, what you need to get better at and how to get there is the key to professional success. In this workshop, we will examine several skills, figure out what you are good at, what you are not and share ways to improve where it will have the most positive impact on you, your team and your organization. Join us as we fill the Shopping Cart of Effectiveness and learn more about ourselves, our work skills and how we can become more effective. This workshop will be highly interactive with group activities and lots of discussion. About our speaker, Gary Minor JD, ITF Gary served was a trial lawyer for thirteen years. In 1992, Gary founded the 21st Century Leadership Institute, a performance coaching firm that helps senior leaders and middle managers reach their full potential. He has published chapters in two books and authors guest columns in various industry and business publications including the The Nashville Business Journal and his bi-weekly column in The Williamson Herald. He has earned the designation of International Training Fellow by the Junior Chamber International Training Institute. Gary has led workshops in Glasgow, Scotland, South Korea, Toronto and Saint Andrews by the Sea in New Brunswick, Canada. He is also a member of the National Speakers Association and is a past president of the Tennessee chapter. His clients include well know organizations such as: The Department of Defense, Motorola, Superior Court for the State of California, Verizon of New England, State of Tennessee, Edward Jones, Books-A-Million and Kraft Food Ingredients. Registration Form is Attached! Skills we will examine include the following: Taking initiative – how to balance what is too much, what is not enough Instilling the confidence of others in your skills and effectiveness Study Materials – CPS/CAP Exams 1. CPS Management Review Manual Chapter Library 2. Effective Human Resources in RAFFLE!!!! Bring Your Money Tuesday to the Chapter Meeting Below is the current listing of all books in our chapter library. To check out a book, let one of the board members know which book you would like to borrow. It will be brought to the next chapter meeting. Books can be borrowed for one month at a time. Leadership, Office Skills 3. 4. 5. 6. 7. 1. The 21 Irrefutable Laws of Management/Business –CPS Management & CAP Exams Leadership 2. Complete Idiot’s Guide to We will be raffling off a basket of beauty products and goodies for the Student Chapter Etiquette 3. Little Book of Etiquette – Tips on Socially Correct Dining 4. Time Power, Brian Tracy 5. Undress Your Stress 3 tickets for $5.00 Motivational 1. Management Information 2. 3. Or 1 ticket for $3.00 1. A Peacock in the Land of Penguins (creating opportunities) 2. Baby Steps to Success, Vince Lombardi 3. Every Monday Matters Organizations (good book for CAP exam) Electronic Office – Office Administration Text (excellent source for CPS exam) Office 2007 (written for Vista) Paradigm Reference Manual Procedures for the Office Professional Professional Secretary’s Handbook 4. 5. 6. 7. 8. 9. Systems, 2nd Ed. Fundamentals of Operations Management, 4th Ed. Compensation Management in a Knowledge-Based World, 10th Ed. Accounting Principles of Marketing Business Statistics International Business Strategic Management, 9th Ed. Financial Management, 9th Ed. This raffle is to help our student chapter new recruits with the dues increase 4. Execution- The Discipline of Getting Things Do 5. Life Strategies, Phil McGraw 10. Managing Human Resources 11. Managerial Economics