How many e-commerce sales involve one party located outside of



How many e-commerce sales involve one party located outside of the US?


2. What types of items affect "trust" between two parties?

 Establishing credibility

 Different customs

 Different legal systems

 Language

3. What are the most used languages?

English, Spanish, German, Japanese, French, and Chinese

4. Which language is the most spoken by Internet users?


5. What does the saying "think globally, act locally" mean?

 Consumers are far more likely to buy products and services from Web sites created in their own language, even if they read English well.

6. What is egocentrism?

A limited outlook where one assumes that one's culture and customs are the "most preferred" or better than those of other cultures; the belief that your "world view" is the same as that of all others.

7. Define customs.

The customary beliefs, social forms, and material traits of a racial, religious, or social group.

8. What are business policies?

 The elements of a country’s culture those are ingrained in everyday business practices of a country.

9. How does infrastructure affect e-commerce?

The speed and quality of transmission varies widely from country to country

 Many governments heavily regulate the telecommunications industry limiting expansion

 In many countries, local connection costs are very high

10. Define jurisdiction.

The ability of a government to exert control over a person or corporation

11. How does the tax structure play into e-commerce?

 Income Taxes-Any web site located in the US that generates income is subject to US federal income tax

12. Define asynchronous.

Digital communication (as between users) in which there is no timing requirement for transmission of messages; time is not a constraint for the person sending or the person receiving the message.

13. Define EFT.

Electronic Currency in Transaction Processing (EFT makes transfer of monies much easier)

14. What is NAFTA? (You will have to search for this via the Web.)

North American Free Trade Agreement