Welcome to the world of e-Commerce • The world of e-Commerce can be a complex world that can seem very daunting when first considering setting up an online trading company. • Two common situations:– New Company start-up – Existing company expansion • Also two common routes :– Inexpensive – using internal resources – Expensive – using professional services Using in house resource • This is the best solution for new start up businesses and Small to Medium Enterprise (SME) with small annual turnovers. • Benefits:– – – • Low Cost Low upfront fess No Fixed Term Minimum Contracts Disadvantages:– – – Limited Support Limited Services Poor User Interface Using professional services • This is the service that you would use if you wanted to create in order to enhance your online service to maximise growth. • Benefits:– – – • Best User Experience 24/7 Online and Telephone Support Not Off the shelf package (bespoke for business need) Disadvantages:– – – – High Costs & ongoing maintenance charge Lack of control High Upfront and continuous monthly charges Penalties for Early Termination of contract e-Commerce Life Cycle • The following Diagram explains the transaction life cycle. Website and e-Commerce Services To do this by yourself :• Build your own website • Choose a payment option • Shopping Cart Services To do this Professionally :• Website and Hosting Services • Shopping Cart Services • Choose Payment Provider • Choose IMA Services