e- Commerce - Background

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Welcome to the world of e-Commerce
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The world of e-Commerce can be a complex world that can seem very daunting when first
considering setting up an online trading company.
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Two common situations:– New Company start-up
– Existing company expansion
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Also two common routes :– Inexpensive – using internal resources
– Expensive – using professional services
Using in house resource
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This is the best solution for new start up businesses and Small to Medium Enterprise (SME)
with small annual turnovers.
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Benefits:–
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Low Cost
Low upfront fess
No Fixed Term Minimum Contracts
Disadvantages:–
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Limited Support
Limited Services
Poor User Interface
Using professional services
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This is the service that you would use if you wanted to create in order to enhance your
online service to maximise growth.
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Benefits:–
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Best User Experience
24/7 Online and Telephone Support
Not Off the shelf package (bespoke for business need)
Disadvantages:–
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High Costs & ongoing maintenance charge
Lack of control
High Upfront and continuous monthly charges
Penalties for Early Termination of contract
e-Commerce Life Cycle
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The following Diagram explains the transaction life cycle.
Website and e-Commerce Services
To do this by yourself :• Build your own website
• Choose a payment option
• Shopping Cart Services
To do this Professionally :• Website and Hosting Services
• Shopping Cart Services
• Choose Payment Provider
• Choose IMA Services
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