CA Conference Bridge Module Sales Presentation 1 Table of Contents • • • • Overview How to Order Why Applications? Contact 2 Overview 3 Overview CA Conference Bridge Module adds audio conference capabilities to the CA Pro and CA Supervisor. CA Conference Bridge Module works with TDA, TDE, NCP and NS1000 PBX series and it includes Poltys Appliance. Benefits to Customer • • • • Dial Out and Meet-Me conferences Multi-party, multi-speaker conferences Maximum 48 conference rooms Total of 96 simultaneous attendees per system Benefits to Dealer – Increase sales into • Charities, Long Distance Learning, Corporate Organizations, Auctions via telephone, Organizations that take regular referendums/votes, Political Party Referendums 4 Overview Key Features • • • • • • • Dial out and Meet-Me conferences Connected to Panasonic PBX via SIP Multi-party, multi-speaker conferences Maximum 48 conference rooms Total of 96 simultaneous attendees per system Add/ Kick out/ Mute attendees during the conference Integrate with Microsoft Outlook 2012 calendar 5 l l l SMB Office l l CA Auto Attendant CA Outbound Dialer Compete in Existing Markets Informal Call Center CA Appointment Reminder New Vertical Markets CA ACD Reports Market impact for CA Conference Bridge Module Health Care Practitioner l l Service Oriented Business l l Automotive l l Schools l l Small Doctor Office, Collection Agencies l l CA Conference Bridge Overview l l 6 Overview Poltys Appliance • • • CA Auto Attendant Module comes with preinstalled and preconfigured server on Poltys Appliance Benefit for End User – Easy to support remotely, easy to replace Benefit for Dealer – Easy to install, configure and connect to Panasonic PBX Appliance Basic Appliance Specifications Intel D2700MUD 2.13 GHz Dual Core Atom D2700, 2GB RAM, 60GB SSD Drive • • • Pro Line Appliance Appliance dimensions: 9” x 8” x 2.5” Packed: 13” x 11” x 4.5 “ Packed Weight: 6lb Quad Core 3.2 GHz I7, 4GB RAM, 250GB enterprise level HDD, X8STi Supermicro motherboard, Low profile 1U, 19” rack mount chassis • • • Appliance dimensions: 19” x 15” x 3.5” Packed: 22” x 19” x 7 “ Packed Weight: 16lb Sample Images Lead Time 2 business days before ready to ship 10 business days before ready to ship 7 Use Case Weekly Sales Informal Conference Use Case Company 3. Incoming Calls at predefined time John PSTN/ Cellular/ IP 1. John schedules the MeetMe conference and add participants using the module GUI. PBX + CA Server Panasonic CA Client PRI Conference Participants Conference Bridge Module 2. Each participant receives Meet-Me conference details via Email. 4. Conference Bridge add to conference all participants as they dialed in the room. Poltys Appliance LAN 8 How to Order 9 How to Order Distributor/ Reseller sends Order for License Key to Panasonic Sales Company Product Order Flow Ordering • • • Product must be ordered from Panasonic Sales Company CA modules is introduced on the Panasonic Price List CA Modules Install Kit is available on the Poltys Licensing portal NOTE: Ordering procedure may be different from region to region according to local requirements Licensing • • • Panasonic CA must have an active license (permanent or trial) in order for the CA Modules to be functional Each CA Module comes with a 60 days trial license The customers will receive Activation Codes and will be able to activate the CA Modules from the Poltys Licensing Portal (https://licensing.poltys.com) Panasonic Sales Company sends Order for License Key to Poltys Poltys sends monthly Invoice to Panasonic Sales Company Panasonic Sales Company sends Invoice to Distributor/ Reseller Poltys sends Order Confirmation to both Panasonic Sales Company and Distributor/ Reseller 10 CA Conference Bridge Part Numbers 3PS-BRIDG-8SPSM • Conference Bridge 8 SIP ports (upgradable to max 24 ports) 3PS-BRIDG-8SPEP • Enterprise Conference Bridge 8 SIP ports (upgradable to max 96 ports) 3PS-BRIDG-4ACP • Conference Bridge Additional 4 SIP Conference ports 3PS-REM-INSTALL • Remote System installation and configuration service Note: Part numbers may be different from region to region according to local ordering system requirements 11 Why Applications? 12 Why Sell Applications? Requests from Dealers/ Sales Companies and Lost Prospects Feature Productivity Customer Satisfaction Mobility l ACD Reports Cost Saving Enhanced Collaboration l Mobility Client (smartphone, tablet) l l Video Call l l l Video Conferencing l l l l l Voice Conferencing l Outbound Dialer Speech Auto Attendant l l l l Position in Queue Announcement l l Customer Callbacks l l Skills-based Routing l l Emergency Notification l l Appointment Reminder l l Web Content Sharing l l l 13 Why Sell Applications? Call Center Solutions Comparison Avaya IP Office NEC SV8100 ACD Reports CCR, CMS My Calls Agent Screen-pops CCR, CMS MyCalls, UCB PBX PBX Callback Assist UCB CMS UCB Fax Queuing/ Dispatching / Inbound/ Outbound Call Pilot UCB Email Queuing/ Dispatching / Inbound/ Outbound Call Pilot UCB PBX UCB Proactive Contact UCB CA Module Speech Auto Attendant Call Pilot UCB CA Module Position in Queue Announcement Call Pilot UCB Video Calls Customer Callbacks Web Chat Skills-based Routing Outbound Dialer Current Panasonic Panasonic + Poltys CA Modules Feature CA Module With iLink product ← CA Module With Poltys product ← 14 Why Sell Applications? Unified Communications Solutions Comparison Avaya IP Office NEC SV8100 Voice Conferencing PBX UCB CA Module Video Call PBX PBX CA Module Video Conferencing PBX PBX CA Module Feature Web Content Sharing Mobility Client (Smartphone, PDA, Tablet) Current Panasonic Panasonic + Poltys CA Modules UCB One-X Communicator UCB Unified Communications Solutions Comparison Avaya IP Office NEC SV8100 Current Panasonic Panasonic + Poltys CA Modules Nurse Call Response UC for Enterprise With Poltys product ← Patient Appointment Reminder PBX With Poltys product ← Video Calls PBX PBX Web Chat PBX PBX Feature Nurse Call System Integration Agent Screen Pops CA Module With Poltys product ← 15 Why Sell Applications? Competitor Solutions Avaya • • • • • • • • CCR means “Customer Call Reporter” CMS means “Call Management System” Callback Assist Call Pilot contained in “Unified Messaging” platform Proactive Contact One-X Communicator Nurse Call Response Patient Appointment Reminder NEC • • • MyCalls UCB means “Unified Communications for Business” UC for Enterprise 16 Why Sell Applications? PBX Market Trends There is an increase in the number of IP systems being sold worldwide. The traditional TDM system market is declining. Dealers therefore need to expand the range of communication solutions that they offer in order to compete in an increasingly crowded market. 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 2006 2007 2008 2009 2010 2011 2012 2013 2014 IP Extensions TDM Extensions Asterisk Terminals Hosted VoIP 17 Why Sell Applications? Integrated Solutions with Voice and Data The traditional borders between PBX resellers and IT reseller are increasingly becoming blurred. The future is moving towards totally integrated solutions with voice and data solutions available for all business models. 18 Why Sell Applications? PBX Business Direction PBX Business Business Concept Solutions Oriented Business Solutions = PBX + Applications • • • • Easy Configuration Quality Reliability High Added Value Target Customers Target Customers 19 Small Offices Medium and Large Organizations Contact 20 Contact Poltys, Inc. 3300 N. Main Street, Suite D Anderson, SC 29621-4128 USA US: +1 (864) 642-6103 Canada: +1 (905) 910-0324 UK: +44 (0)20 3002 7716 GE: TBD RO: +40 21 319-9822 Web: www.poltys.com/ca-modules Sales: sales@poltys.com Support: support@poltys.com 21 Thank You! 22