Innovations, Challenges &
Opportunities – Locally and
Globally
Jeff Joerres
Chairman and CEO
Manpower Inc.
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Manpower Facts
82 countries/territories
$22 billion in revenues in 2008
400,000 clients
4 million placements
5 million placements
2008 Segment Sales
in millions ($)
Manpower Inc.
33,000 employees
9 million trained
4,400 offices
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World of Work Trends
Following detailed analysis of the world’s shifting trends and
dynamics, we have identified the following megatrends as critical to
navigating the changing world of work:
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Demographics / Talent Shortage
Implications:
• Multi-generational work
environments are on the
rise
• Retiring baby boomers
taking knowledge and
skills with them
• Technology changes
driving demand for new
skills
• Shift to service economy –
can we compete?
Manpower Inc.
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Skills Mismatch: Top 10 Hardest Jobs to Fill
Global
1. Skilled Manual Trades
2. Sales Representatives
3. Technicians (primarily
production/operations, engineering
or maintenance)
4. Engineers
5. Management/Executives
6. Accounting & Finance Staff
7. Laborers
8. Production Operators
9. Secretaries, Pas, Administrative
Assistants & Office Support Staff
10. Drivers
United States
1. Engineers
2. Nurses
3. Skilled Manual Trades
4. Teachers
5. Sales Representatives
6. Technicians
7. Drivers
8. IT Staff
9. Laborers
10. Machinists / Machine Operators
30% of employers worldwide
indicated difficulty filling positions
Manpower Inc.
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The Individual Rules
One Size Fits One
Manpower Inc.
Implications:
• Need segmented
candidate attraction
models
• Individuals will select the
location where and when
they want to work
• Multiple work environments
will be required
• Individuals are taking more
responsibility for their own
career development
• Increased need for
employers to be socially
responsible
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Technological Revolutions
Implications:
• Increased Transparency
• Greater global arbitrage
• Greater links between
individuals
• True ubiquity of technology and
tech tools
• Green jobs and work practices
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Rise of Customer Sophistication
Implications:
• Need ability to respond
globally to customer
needs
• Business models will be
more complex
• Responses and
Solutions to market will
need to be:
•Quicker and sharper
•Differentiated
•More global
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Shift of Power from Employer to Employee
• The US Labor Department estimates that today's worker
will have 10-14 jobs by age 38
• 1 in 2 have been in Current Job <5 year
• 1 in 4 have been in Current Job <1 year
• 7 out of 10 high school students want to start their own
companies
• By 2016, 44% the World population will be between 15
and 34
– 69% of them classify their ideal job as being one where they get to
choose where and when they work
Manpower Inc.
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What Can You Do To Remain
Competitive in the Future World of Work
• Find ways to prolong working life and improve talent attraction and
retention strategies
• Promote vocational qualifications and status of vocational work
• Invest in technology training and development that’s aligned with
economic requirements
• Promote inclusive workforce that’s culturally and geographically
diverse
• Encourage flexible work arrangements
• Rethink immigration process and policies
• Make public and private work together
• Create “sister” relationships to fill talent gaps
• Understand how people want to work
The companies that attract and retain quality people with the strongest
skills in this tough, dynamic and competitive world of work will be the
engines of world economic growth and prosperity.
Manpower Inc.
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Questions?
Manpower Inc.