Marketing 370 - Principles of Marketing SoupedUP! Group #1 Nader Al Essa Haitham Al Humsi Jill Richardson Kim Rubenstein Luqman Sadiq Alan Yeung Marketing 370 - Principles of Marketing Problem Statement Panera (St. Louis) Bread Co. • Despite phenomenal growth nationwide, growth has stagnated in the St. Louis area. Objective: • To increase growth in the St. Louis area by opening a new soup restaurant to expand and diversify Panera’s customer base. Marketing 370 - Principles of Marketing SoupedUP! TM Marketing 370 - Principles of Marketing SoupedUP!: Mission Statement • To provide a unique, healthy, high-quality, and convenient international dining experience Marketing 370 - Principles of Marketing History: Panera Bread Co. • Founded in 1987 in St. Louis as Saint Louis Bread Co. • Expanded to 19 bakery-cafes by 1993 • Bought by Au Bon Pain Co. in 1993 • Sold Au Bon Pain in 1999 • Renamed Panera Bread Co. • Currently has 262 bakery-cafes in 28 states Marketing 370 - Principles of Marketing Stock Price (NASDAQ: PNRA) Marketing 370 - Principles of Marketing Current Marketing Mix: Product Menu: Deli Sandwiches, Panini, Soups, Bakery Goods, Espresso All high quality and fresh Offers bakery goods as well as meal items Restaurants with a European flair Marketing 370 - Principles of Marketing Price • • • • • Average lunch costs $6.41 Average breakfast costs $3.76 Average purchase costs $5.44 Lower prices than sit-down dining Avoids price competition through brand equity Marketing 370 - Principles of Marketing Promotion • Cultivates good will with community through public relations, such as donating to causes such as Walk for Diabetes and donating leftovers to the homeless • Frequent purchase programs for both deli sandwiches and espresso • Less emphasis on traditional advertising Marketing 370 - Principles of Marketing Place • Utilizes a combination of company owned stores and franchises • Located in malls, strip malls, and free-standing buildings • 262 locations in 28 states with plans to expand to 1500 locations nationwide Marketing 370 - Principles of Marketing Competitor Analysis • Competition includes bakeries and other restaurants that fall between fast food and casual dining, such as Starbucks and Einstein Bros. • Indirect competitors include fast food and sit down dining venues Marketing 370 - Principles of Marketing Demand and Customers • Customers include Trend-setters and Good food traditionalists • Both groups desire quality experience tailored to their discriminating tastes • Trend setters especially tend to embrace new, healthy menu items Marketing 370 - Principles of Marketing Environmental Analysis • With more dual-income families, consumers seek convenient dining solutions • More health information is available, making the average consumer more health conscious Marketing 370 - Principles of Marketing S.W.O.T: Strengths • • • • • Leading bakery-café nationwide Award-winning sourdough bread High quality food Highly profitable Loyal customer base Marketing 370 - Principles of Marketing S.W.O.T: Weaknesses • Soup quality varies from day to day • Small percent of profits come from dinnertime sales • Low brand awareness in new markets • Market saturation in St. Louis area Marketing 370 - Principles of Marketing S.W.O.T: Opportunities • Increasing health consciousness among consumers • Very few direct competitors • Ample room to expand into new markets Marketing 370 - Principles of Marketing S.W.O.T: Threats • Delivery services such as 569-DINE • Due to high profit margins, potential for competitors to enter the market Marketing 370 - Principles of Marketing SoupedUP!: The Plan TM Marketing 370 - Principles of Marketing General Marketing Strategy • Subsidiary of Panera Bread Co. • Open a new restaurant, SoupedUP!, in Clayton, MO • SoupedUP! offers a wide range of high quality soups as well as a selection of the most popular Panera Bread Co. menu items • Target health conscious, on-the-go customers • Differentiate from Panera Bread Co. by providing a distinct, international atmosphere Marketing 370 - Principles of Marketing SoupedUP!: Product • 15 daily soups made from fresh ingredients on site • Includes more traditional “comfort food” as well as exotic international selections • 2 sizes, offered in bowls and bread bowls • Cold soups and salads to maintain sales in summer months Marketing 370 - Principles of Marketing SoupedUP!: Product • Offer vegetarian and vegan selections • Customize by offering additional ingredients • Foster an international atmosphere, expanding on traditional European feel of Panera Bread Co. • Provide an international ‘Soup-of-the-Month’ option on our menu Marketing 370 - Principles of Marketing SoupedUP!: Product Marketing 370 - Principles of Marketing SoupedUP!: Price Marketing 370 - Principles of Marketing SoupedUP!: Price Marketing 370 - Principles of Marketing SoupedUP!: Price • Prices: Regular $2.95, Large (bread bowl) $4.95 • Add-ons include tofu, chicken, beef, and shrimp, ranging from $.75 to $1.35 for the regular size and $.95 to $1.75 for the large size • Priced relatively high to show high quality Marketing 370 - Principles of Marketing SoupedUP!: Promotion • Continue Panera Bread Co.’s emphasis on public relations • Advertise in current Bread Co. restaurants, university newspapers and Riverfront times • Frequent purchase programs such as punchcards • Goodwill donations to local organizations that promote diversity • Extra soup donated to needy Marketing 370 - Principles of Marketing SoupedUP!: Place • Company owned restaurant • Located in Clayton, MO on Forsyth Rd. between Washington University and Clayton Business District • Eventually expand to other locations in St. Louis area and other cities with saturated Panera Bread Co. markets Marketing 370 - Principles of Marketing SoupedUP! Any Questions? Marketing 370 - Principles of Marketing Thank you! TM