Today’s lecture... How to Write a Business Plan (Part 2) (For when you want to set up your own spectactularly successful software business!) Module Homepage: www.comp.dit.ie/dgordon/courses/communications/index.html http://modulecatalogue.hosting.heanet.ie/catalogue/modules/BUSN1110/ Contact me: Colman McMahon cajmcmahon@gmail.com Student Enterprise Competition The €12k Bolton Trust DIT Student Enterprise 2010 Competition The main objective of the competition is to foster a spirit of entrepreneurship among DIT students and to encourage and support a rigorous business planning approach to entrepreneurial activities. www.dit.ie/researchandenterprise/studententerprisecompetition/ Key Dates 2009/2010 Agenda 1. Benefits of Writing a Business Plan 2. Do You Really Want to Own a Business? 3. Choose the Right Business 4. Potential Sources of Money to Start of Expand Your Business 5. Your CV and Financial Statement 6. Your Profit and Loss Forecast 7. Your Cash Flow Forecast and Capital Spending Plan 8. Write Your Marketing and Personal Plans 9. Editing and Finalising Your Business Plan 10. Selling Your Business Plan Based on “How To Write a Business Plan, McKeever, Nolo Press” 4. Potential Sources of Money to Start Your Business 4. Potential Sources of Money Introduction Types of Funding Loans Equity Investments Loans and Equity Investments Compared Common Money Sources to Start or Expand a Business Money from Your Personal Savings Friends, Relatives and Business Acquaintances Creative Cost-Cutting Equity in Other Assets Supporters Banks Venture Capitalists Secondary Sources of Financing for Start-Ups Government grants Advertising Your Project and Selling Stock If No One Will Finance Your Business, Try Again 4. Potential Sources of Money Introduction This section helps your writing process because it gives you an idea of what lenders and investors want to see in a finished plan. Your ability to understand your financiers’ motives can mean the difference between getting financing or coming up empty-handed You must create a sound business plan and present it, and yourself, in a way that appeals to lenders’ and investors’ needs for security and profit (If you have already got financial backing you can skip this part.) 4. Potential Sources of Money Types of Funding Loans Someone gives you money in exchange for your promise to pay it back Could be a bank, friend, family member, etc. Lender will almost always chage interest, which compensates th lender for the risk that you won’t pay back the loan Usually lender will have you sign papers spelling out the loan agreement Simple concept... However many people put great energy into arranging to borrow money, but think little about the hard work required to pay it back. 4. Potential Sources of Money Types fo Funding Loans Someone gives you money in exchange for your promise to pay it back could be a bank, friend, family member, etc. Lender will almost always chage interest, which compensates th lender for the risk that you won’t pay back the loan Usually lender will have you sign papers spelling out the loan agreement Simple concept... However many people put great energy into arranging to borrow money, but think little about the hard work required to pay it back. Many different types of loans available, e.g. Fully amortised, balloon, secured, unsecured, etc. 4. Potential Sources of Money Types of Funding Equity Investments An equity investor buys a portion of your business and becomes part owner Equity investor shares in your profits when you succeed Your business plan should include a forecast of when and how you will repay the investment Generally, the riskier the investment, the higher the returns sought by the investor Legal forms of owning equity investments: general partnerships limited partnerships corporations 4. Potential Sources of Money Types of Funding Loans and Equity Investments Compared Loan advantages Lender has no profit participation or management say Interest payments are often a deductible business expense Loans from close friends/family can have flexible repayment terms Loan disadvantages May have to make repayments when your need for cash is greatest May have to assign security interest in your property Under most circumstances, you can be personally sued for unpaid balance of the loan Equity investment advantages You can be flexible about repayment requirments Investor-partners often offer valuable advice and assistance If you business loses money or goes bust, you probably won’t have to repay your investors s our business plan should include a forecast of when and how you will repay the investment Equity investment disadvantages Equity investors require a larger share of the profits Your shareholders and partners have a legal right to be informed about significant business events They can sue you if they feel their rights are compromised Loans are better for business if th ecash flow allows for realistic repayment schedules Equity investments are often the best way to finance start-up ventures becasue of flexible repayment schedules 4. Potential Sources of Money Ways to Raise Money Common Money Sources to Start a Business 1. Money from Your Personal Savings 2. Friends, Relatives and Business Acquaintances 3. Creative Cost-Cutting 4. Equity in Other Assets 5. Supporters 6. Banks 7. Venture Capitalists 4. Potential Sources of Money Ways to Raise Money - Common Sources Money from Your Personal Savings Most common form of financing Quintessential capitalist approach Won’t have to worry about loan repayments You enhance your borrowing capacity for the future 4. Potential Sources of Money Ways to Raise Money - Common Sources Friends, Relatives and Business Acquaintences Big contrast with banks or strangers is: 1. availablity of money 2. the interest rate or return Could be in the form of a gift, a loan, or equity investment Loan-gift hybrid: no interest, pay it back when you can Whoever gives the loan and whatever the conditions, highly advisable to write everything down... You don’t want to fall out with your family or friends! 4. Potential Sources of Money Ways to Raise Money - Common Sources Creative Cost-Cutting Not really a funding source but one of most effective ways to finance a small business = make do with less e.g. work from home, share expensive equipment, etc. Cost-cutting won’t work in every situation, but the principle should be remembered – only borrow or raise outside capital if you absolutley can’t do without it 4. Potential Sources of Money Ways to Raise Money - Common Sources Equity in Other Assets Raise money by selling existing assets or by pledging your equity in them as collateral (equity is the difference between the market value or property you won and what you owe against it) E.g. borrowing against the value of your car minus anything you still owe on it 4. Potential Sources of Money Ways to Raise Money - Common Sources Supporters Somewhere between family and institutions... People how really want you to succeed or are passionate about your business Almost becomes like a co-op, investors are stakeholders May get better terms than with commercial lenders 4. Potential Sources of Money Ways to Raise Money - Common Sources Supporters Somewhere between family and institutions... People how really want you to succeed or are passionate about your business Almost becomes like a co-op, investors are stakeholders May get better terms than with commercial lenders 4. Potential Sources of Money Ways to Raise Money Common Money Sources to Start a Business Banks As far as small businesses & start-ups go, banks are usually very cautious Banks always want to see written business plans when submitting a load application Banks don’t make equity investments – they always want their (depositors’) money back 4. Potential Sources of Money Ways to Raise Money - Common Sources Venture Capitalists Anyone who invests equity in a business in the hope of future profits Usually refers to a group of businesses that look for hot companies in which they can make large profits In the US, typically won’t consider any company investment smaller than $500,000 Prefer companies in emerging technology fields computers, genetic engineering, biotech, green technologies, and medical technologies 4. Potential Sources of Money Ways to Raise Money - Common Sources Secondary Sources of Financing Government grants Semi-state Organisations Local County Enterprise Boards Local Authority Schemes Enterprise Ireland University Incubator Programmes 4. Potential Sources of Money Ways to Raise Money If No-One Will Finance Your Business, Try Again Don’t give up! Go back to people who seemed initially interested but ultimately turned you down – find out why If you get same answer from several people this gives you something to work on Also, peoples’ circumstances might have changed (might have more funds now) Visit lots of banks – you will know the questions they will ask and improve your pitch Tip: try a long-shot bank first, and the most like one last 5. Your CV and Financial Statement 5. Your CV And Financial Statement Introduction Draft two important documents: 1. a special business accomplishment CV 2. a financial statement 5. Your CV And Financial Statement Draft Your Business Accomplishment CV Investors want to be certain you have the education, experience and desire CV shows potential backers you can achieve objectives Not the traditional “job seekers” CV A statement of everything you have accomplished that has direct bearing on your business objectives 5. Your CV And Financial Statement Draft Your Business Accomplishment CV People will not part with €€€ unless they get a positive feeling from you trust Be prepared for full disclosure be & likability honest in your CV (though not in extreme) Do not lie or try cover up serious negatives 5. Your CV And Financial Statement Draft Your Business Accomplishment CV How to: Make list of every job and experience with positive accomplishment List the business areas you worked in Sales, management, logistics, IT, etc. List the specific things you accomplished This list is the raw material for your proposal Don’t be humble – if it was good, list it 5. Your CV And Financial Statement Draft Your Business Accomplishment CV Write short statment for each item on the list relating it to your ability to run new business Emphasis knowledge of how your potential business works Highlight your knowledge of and respect for financial realities 5. Your CV And Financial Statement Draft Your Business Accomplishment CV Write first draft of CV Between 1-3 pages long depending on your experience If going into business with others, included their CVs as well 5. Your CV And Financial Statement Draft Your Personal Financial Statement For a loan or investers Statement showing your personal assets, liabilities, income and expenses Tells you backers how you handle money Similar to a credit/loan application 5. Your CV And Financial Statement Draft Your Personal Financial Statement 1. Determine your assets Cash and cash equivalents Marketable securities (stock, shares, etc.) Cash Value of Life Insurance Accounts and Notes Receivable (private loans given out) Trust Deeds & Mortgages Real Estate Personal Property (valuable items, e.g. cars, motorbikes, musical instruments, electronic equipment, etc.) Other assets (pension, copyrights, patents, trademarks, etc.) 5. Your CV And Financial Statement Draft Your Personal Financial Statement 1. Determine your Liabilities Credit Cards Unecured Loans Loans Secured by Real Estate Loans Secured by Peronsal Property (equipment, vehicles, business inventory) Loans against Life Insurance Policies Other Liabilities (college loans, debts to bookies, child support, taxman, etc.) 5. Your CV And Financial Statement Draft Your Personal Financial Statement Net worth = subtract total liabilities from total assets 5. Your CV And Financial Statement Draft Your Personal Financial Statement 1. Determine Your Annual Income Gross Salary and Wages (employer, contract, nixers) Income From Receivables and Loan Repayments Rental Property Income (property, truck, piano) Dividends and Interest Income From Business or Profession (if you already own a business) Other Income TOTAL ANNUAL INCOME 5. Your CV And Financial Statement Draft Your Personal Financial Statement 1. Determine Your Annual Living Expenses Mortgage Payments or Rent Income Tax Other Loan Payments (credit cards, etc.) Insurance Premiums Living Expenses (food, clothing, transportation, etc.) Other Expenses (holidays, club memberships, child support) TOTAL ANNUAL EXPENSES 5. Your CV And Financial Statement Draft Your Personal Financial Statement With all the above information... Total Assets Total Liabilities Total Income Total Expenses ...complete Personal Financial Statment 5. Your CV And Financial Statement Draft Your Personal Financial Statement Verification of Accuracy Be prepared to furnish documenation and proof tax returns credit report bankruptcies property deeds car titles Crime to knowingly make false financial statements... 6. Your Profit and Loss Forecast 6. Your Profit and Loss Forecast Introduction Forecast how much money you will need. Remember, in this whole plan you are trying to figure out: 1. How much money you need? 2. What you will spend it on? 3. How you will pay it back? 6. Your Profit and Loss Forecast What is a Profit and Loss Forecast? A projection of how much you will sell and much profit you will make Business profits result from three figures: 1. Sales revenue 2. Cost of sales 3. gross sales/sales income variable/incremental/direct cost Fixed expenses overhead/operating/fixed/discretionary costs 6. Your Profit and Loss Forecast Complete Your Profit and Loss Forecast Gross Profit Sales revenue - Cost of Sales Fixed Expenses (Total) Wages/Salaries Accounting/Bookkeeping Payroll Interest Taxes Rent/Lease Depreciation Marketing Other and Advertising Insurance expenses, e.g lawyers fees, car repairs, office supplies, postage, phone, etc. Profit/(Loss) Gross Profit – Total Fixed Costs 7. Your Cash Flow Forecast and Capital Spending Plan 7. Your Cash Flow Forecast and Capital Spending Plan Introduction Cash flow = the life blood of a business Short-term cash flow is vital when starting off a business Must have positive cash flow to be able to pay your bills Cash Flow Forecast shows potential backers that you understand and can manage day-to-day finances Refining your guesses about how much money you will need 7. Your Cash Flow Forecast and Capital Spending Plan Introduction Money needed to start a business: 1. Capital investment 2. Initial working capital Cash reserves you need to keep your business afloat before you begin to show profits every month Cash flow from monthly sales is rarely enough to cover monthly expenses for first few months after new business opens Cash you need to spend before you begin Need to have extra cash set aside Rapid growth can also be a problem Cash not coming in fast enough from sales to cover additional investment needed 7. Your Cash Flow Forecast and Capital Spending Plan Prepare Your Capital Spending Plan All the things you need to buy before your business brings in €1... Equipment Harddrives Furniture Cabeling PCs Printers Servers Stationary Monitors Etc. = Total capital required to open 7. Your Cash Flow Forecast and Capital Spending Plan Prepare Your Cash Flow Forecast Cash Flow Forecast = how much money you’ll need to survive the first lean months Profit/(Loss) figure - Credit Sales + Collection of Credit Sales - Payments for Credit Purchases + Credit Purchases - Principal Payments + Depreciation - Extra Purchases Monthly Net Cash Year Total 8 Write Your Marketing and Personnel Plans 8 Write Your Marketing and Personnel Plans Overview Who is your competition and how are you different? Who are your potential customers and how can you contact them? Exactly what steps will you take to reach your sales projections? How can you hire the right people for your business? How can you make sure that your employees work effectively? 8 Write Your Marketing and Personnel Plans Previously... Problem statement What problem are you going to solve for your customers? Business Description Taste, Trends and Technology: How Will the Future Affect Your Business? Sales Revenue Forecast Finish your plan by spelling out how you will achive your sales forecast 8 Write Your Marketing and Personnel Plans Marketing Plan Competition Analysis Think like one of your customers Identify 3 most likely ways you customers might solve their needs in addition to your business – this is you top competition Differentiate your business From The Competition Services, products, pricing Describe Your Target Customer It’s personal – you’re selling to one person at a time Invent a fictional customer Decide how to reach customers Networking, trade journals, trade shows, newspapers, viral campaign, emails Best of all is... word of mouth Create a marketing budget How much? Depends... 8 Write Your Marketing and Personnel Plans Personnel Plan The smaller the business, the greater the impact of employees Administrative overhead Managerial issues Analyse Your Business Personality “Our employees should be...” Write Your Staffing Schedule How many staff will you need? Write Job Descriptions Write Your Personnel Plan 9. Editing and Finalising Your Business Plan 9 Editing and Finalising Your Business Plan Lenders, investors, banks see a lot of business plan Presentation is vital to get your’s noticed 9 Editing and Finalising Your Business Plan Plan Summary Write summary last Introduces and emphasises the high points of your plan Statement of total amount of money you seek In short Who you are What you want to do How much money you need How much money you expect to make 9 Editing and Finalising Your Business Plan Final Components Section introductions Personal goal statement Title Page and Table of Contents Final editing & formatting Page numbers Visuals - charts, graphs, etc. Printing and binding Consider having plan professionally reviewed (biz consultant, accountant, etc.) 9 Editing and Finalising Your Business Plan Quick Plan A. Title Page B. Plan Summary C. Table of Contents D. Problem Statement E. Business Description F. Business Accomplishments G. Sales Revenue Forecast H. Profit and Loss Forecast I. Capital Spending Plan J. Cash Flow Forecast K. Appendices: Supporting Documents 9 Editing and Finalising Your Business Plan Full Plan A. Title Page B. Plan Summary C. Table of Contents D. Problem Statement E. Business Description F. Business Accomplishments G. Marketing Plan H. Sales Revenue Forecast I. Profit and Loss Forecast J. Capital Spending Plan K. Cash Flow Forecast L. Future Trends M. Risks Facing Your Business N. Personnel Plan O. Specific Business Goals P. Personal Financial Statement Q. Personal Background R. Appendices: Supporting Documents 10. Selling Your Business Plan 10 Selling Your Business Plan How to Ask for the Money You Need Write a telephone pitch Arrange face to face appointments “Thank you for listening to my business plan. Will you invest/lend me the money I need to get started?” Leave a copy of your plan Be professional and natural – let your enthusiasm show Ask for the money! Better to meet before asking for money Meet You Backers Helps you keep on track Try never to send copies of your plan before meeting Follow up Phone in 7-10 days – remember to ask for the money you need 10 Selling Your Business Plan How To Approach Different Backers Friends and Relatives Be sure they can afford it and that you can pay it back Never ask in social context Make your presentation just as professional, if a bit less formal Give the person a graceful “out” – it doesn’t mean they don’t love you! Business Acquaintances Supporters People who really care about having your business succeed, e.g. small town business Banks Your other bank business – mention your other custom Security – tell banker how she will get her money back... with interest. Emphasise collateral. Be reaalistic – don’t over do the enthusiasm Be persistant – there are lots of bank, make sure you know why you were rejected. Address nagative comments. Equity Investors (Venture Capitalist) Network More risk – more return Governement Agencies Hardest thing can be finding out which scheme can help you 10 Selling Your Business Plan What to Do When Someone Says “Yes” If your proposal is good, it will be funded sooner or later Possible that a lender will offer you less or at a higher rate... then what? Do not answer on the spot! Take proposal home Make sure you understand exactly what the terms are If it is not good enough – go back and try to negotiate Better to say “no” than accept a bad deal 10 Selling Your Business Plan Plan In Advance For Legal Details If a financial institution They will have all necessary forms and paperwork If a friend, family member or acqaintance It’s up to you how to write the terms Remember... May write the terms! be better for all concerned to have a solicitor draw up a short agreement Today’s lecture... How to Write a Business Plan (The End) (For when you want to set up your own spectactularly successful software business!)