Date: April 15, 2013
Going Beyond Others
Quality Manager
Reports to:
Director of Quality
Job Summary
Overall responsibility will to oversee the maintenance and the continuous improvement of the
Quality Management System (QMS) and the product quality through all inspections of incoming
materials, finished goods, and work in process. Develop and implement a Quality organizational
structure capable of supporting the strategic initiatives and oversee the integration of quality
into the development of short and long range business plans.
Authorities
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Operational decision-making to fulfill the goals and objectives of the organization and
the Quality Department
Enforce policies and procedures and address issues immediately
Authorize PTO & labor edit changes
Employ disciplinary action
Manage department budget
Manage the Internal Audit system for UMC
Accountabilities
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Provides solid review of the quality management system, which provides the basis for
sound business and technical decisions
Establishes department policies, control processes and quality programs within overall
direction set by senior management
Provide quality leadership for any issues that may have impact on product quality
Assist with new employee selection
Provide ongoing staff development to achieve company goals and objectives
Engage in performance management activities that support business objectives and
prepares for succession leadership
Responsible for adherence to customer quality specifications
Development of a fully cross-functional team in the use of both gauging and automated
inspection equipment
Essential Functions
The primary duties and responsibilities of the Quality Manager consist of but are not limited to:
 Coach employee performance by conducting performance reviews
 Analyze the efficiencies of the inspection department. Specifically, work load,
manpower, and capital requirements to keep the department current and competitive
 Resource for resolving product quality issues from the production floor and customer
returns
 Analysis of quality issues including scrap for continuous improvement
 Work with outside source inspectors as required
 May record quality measures and analyze performance using statistical process control
methods
 Maintain the integrity of all automated inspection equipment and facilities
 Works closely with the Quality and Manufacturing Engineers to improve the quality of
products and services
 Provide technical and analytical troubleshooting input regarding GD&T and metrology
related matters
 Oversee and maintain a compliant Internal Quality Audit system per ISO/AS
requirements; assuring compliance of the Quality Management System incorporated by
UMC
 Manages the quality of incoming materials or components as well as finished goods,
work in process, or services provided
Qualifications
 Minimum Requirements – H.S. Diploma or equivalent
 Bachelors Degree in Engineering or related technical discipline - preferred
 A minimum of 5 years experience in manufacturing
 2-3 years supervisory experience
 Understanding of best practices methods in inspection, calibration and automated
inspection programming
 Advanced GD&T application
 Experienced in Measurement System Analysis
 Strong knowledge and experience with gauge calibration and equipment
Competencies
 Problem Solving: Identifies and analyzes problems; distinguishes between relevant and
irrelevant information to make logical decisions; provides solutions to individual and
organizational problems
 Decisiveness: Able to make effective and timely decisions
 Experience managing a department budget
 Skilled using statistical application
 Ability to work on multiple projects while maintaining a high level of accuracy
 Ability to manage an Internal Audit function across the organization
 Knowledge of various software applications such as Minitab and MS Office programs
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Use of formal Project Management techniques to execute projects effectively and
efficiently
Excellent communication skills both oral and written
Ability to think tactical and strategically