Turtle Diagram Exam
Name:
Company:
Title:
Email:
Phone:
Please answer the following questions by checking the appropriate box or by filling in the blank. This
exam is open book and open notes. A passing score is 7 out of 10 questions correct. Completed exams
should be emailed to rob@13485cert.com.
1. How many steps are involved in creating and completing a turtle diagram during a process
audit?
2. Which step number from question #1 is the best source of preventive actions?
3. Which of the following is a potential benefit of using the process approach to auditing?
a.
No need to maintain or update audit checklists
b.
More efficient coverage of the entire ISO Standard
c.
Evaluation of effectiveness of process interactions
d.
All of the Above
e.
None of the Above
4. Turtle diagrams work even if you don’t follow a strictly sequential process.
a.
True
b.
False
5. Which is the control of documents (i.e., Clause 4.2.3) process:
a.
an adjacent link
b.
an adjoining link
c.
an management process
d.
a core process
e.
None of the Above
6. Which of the following processes could be eliminated from your audit schedule by converting
from the “Element Approach” to the “Process Approach”?
a.
calibration
b.
purchasing
c.
design controls
d.
receiving inspection
e.
None of the Above
Turtle Diagram Exam
7. How does an auditor use a process interaction diagram?
a.
To plan the various processes to be audited
b.
To identify inputs and outputs to the process they are auditing
c.
To identify support processes that could be evaluated during a process audit
d.
All of the Above
e.
None of the Above
8. Auditing is primarily intended to verify regulatory compliance, and it cannot be used to improve
your product design process?
a.
True
b.
False
9. Who is the best person to select for conducting a supplier audit of the shipping process?
a.
Product Development Engineering
b.
Quality Manager
c.
Supply Chain Manager
d.
Receiving QC Inspector
e.
It doesn’t matter if they are qualified auditors
10. Which of the following records should be sampled during a process audit of receiving
inspection?
a.
training records
b.
receiving inspection work instructions
c.
calibration records for measurement devices
d.
All of the Above
e.
None of the Above