Value for Money: Making the
Most of E-Solutions at BU
Melissa Bowden
Subject Support Librarian (Law)
Bournemouth University
www.bournemouth.ac.uk
Background: BU
• ‘New’ (post-1992)
university
• Regional focus
• Geared to the
professions
• Growing research
profile
• Period of transition
www.bournemouth.ac.uk
2
Law @ BU
• Law delivered since 1980
• Dept of Law in the
Business School
• Current programmes:
•
•
•
•
•
QLD
CPE/GDL
LPC
LLM, MPhil, PhD
PG Cert IP
www.bournemouth.ac.uk
3
Students
• ‘Digital Natives’ (Prensky);
‘Millennials’ (Oblinger);
‘Google generation’ (Ciber)
• Research online
• Study anywhere
• Technology enabled
• 24/7 access
• Instant gratification
• ‘Power’ browsers
• ‘Digital Immigrants’? (Prensky)
www.bournemouth.ac.uk
4
Law Students @ BU
www.bournemouth.ac.uk
5
BU Libraries
• Libraries
• Talbot Campus
• Lansdowne
• BH
• i-floor at EBC
•
•
•
•
Partner institutions
50 staff (incl pt & wknd)
1 ft law librarian
No clerical support
www.bournemouth.ac.uk
6
Resource Acquisition
“Collection and access development underpins the
Library’s contribution to the University by acquiring
and making available material, in any medium, to
support most efficiently and effectively the academic
research and student learning experience. Given
current and future requirements, the predominant
medium will be electronic” [my emphasis].
Library Collection and Access Development Plan 2007-2012
www.bournemouth.ac.uk
7
Databases Spend (median) as
% of Law Acquisitions, 2008/9
36%
Bournemouth
University
www.bournemouth.ac.uk
20%
All Law Schools
25%
‘New’ Law Schools
8
Resource Procurement
• Central procurement
manager (informed by
subject librarians)
• Licences
• Authentication
• IT issues
• Locally negotiated
agreements
• CHEST / JISC deals
• SUPC membership
www.bournemouth.ac.uk
9
Benefits of Outsourcing
• Books arrive shelf-ready
• Integration with LMS
• Paperless records of
orders
• Transparency of funds
• Procurement staff redeployed
• Cataloguing focus on
projects
www.bournemouth.ac.uk
10
Benefits of Law E-Resources
•
•
•
•
•
•
•
24/7 access
Simultaneous use
Equity of provision
Expands physical space
No shelving or filing
No theft or vandalism
ILL requests reduced
www.bournemouth.ac.uk
11
Impact on Library Space
• More learning space
• Seating increased
• Social learning areas
• Techno booths
• E-resources access
• Wireless network
• More power sockets
• Self-service
• 40% shorter loans desk
• Reduction in staffing
www.bournemouth.ac.uk
12
Challenges of Law EResources
•
•
•
•
•
Lack of e-textbooks
E-journal browsing
Limited integration
Access or ownership?
Library policy vs.
professional bodies
• Are students prepared for
practice?
www.bournemouth.ac.uk
13
Resource Discovery
“The skills that students lack when they arrive at
university are much the same as those students have
always needed to develop: the capacity to filter and
analyse sources and to assess the validity and
authority of material.”
Bradwell, The Edgeless University (2009)
www.bournemouth.ac.uk
14
User Support: VLE
• Blackboard adopted 2006-7
‘myBU’
• Focus on unit level
• Reading lists
• Raised student awareness
• Deep-linked e-resources
• Unit materials
• CLA scanning licence
• Scanned chapters and articles
• Short loan collection
disbanded 2008
www.bournemouth.ac.uk
15
myBU: Reading Lists
www.bournemouth.ac.uk
16
myBU: Unit Materials
www.bournemouth.ac.uk
17
User Support: Virtual Enquiry
•
•
•
•
•
Independent learners
‘Remote’ users
Information overload?
Help at point of need
Enabling user choice
• Telephone
• askBU
• Chat
• Blended support
www.bournemouth.ac.uk
18
virtual advice
www.bournemouth.ac.uk
19
VRL Plus Virtual Chat
www.bournemouth.ac.uk
20
User Support: Virtual
Community
• Library as “trusted brand”
(Law, 2009)
• Repository of in-house and
external learning resources
• Enhance resource discovery
and referencing skills
• Flexibility in delivery
• Freedom of design
• Timed release materials
• Customisable content
www.bournemouth.ac.uk
21
Using Information Community
www.bournemouth.ac.uk
22
User Support: Web 2.0
• Integrated with VLE
• Blog
• Social bookmarking
• Twitter
• Are we uninvited
guests?
• Is there life beyond
Facebook?
www.bournemouth.ac.uk
23
Things to Consider…
• ‘Law is different’
• Requirements of
professional bodies
• Getting ahead of your
users
• Everything is beta
• Incremental improvements
• Find academic champions
www.bournemouth.ac.uk
24
Finally…
“…guidance to law libraries wherever they currently
J choose
to place themselves on the spectrum between
traditional book-based library and virtual electronic
library (SLS Statement of Standards, 2009)
“We educate and serve a profession that, it would be
L charitable
to say, is slow to abandon its traditions and
for them, the primacy of recorded (read, printed)
precedent is just too vital and delicate to the legal
justice system to trust to the more ethereal qualities of
digital publication (Hinckley, 2007)
www.bournemouth.ac.uk
25
Bibliography
•
•
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•
•
•
•
•
•
J Beard, K Cheshir, A Davey and B Newland, ‘Integrating E-Resources Within a University
VLE’ (2007) 4 Library and Information Update 36
J Beard and P Dale, ‘Redesigning Service for the Net-Gen and Beyond: A Holistic Review of
Pedagogy, Resource and Learning Space’ (2008) 14 New Review of Academic Librarianship
99
R Bird, ‘A Moveable Feast – Law Librarianship in the Noughties’ (2006) 14 Australian Law
Librarian 7
Bournemouth University, ‘Corporate Plan 2006-2012: A Statement of Strategic Intent’
<http://www.bournemouth.ac.uk/about/introduction_to_bu/corporate_plan/downloads/corpora
te_plan.pdf> accessed 4 May 2010
P Bradwell, The Edgeless University: Why Higher Education Must Embrace Technology
(London: Demos 2009)
K J Burhanna, J Seeholzer and J Salem Jr, ‘No Natives Here: A Focus Group Study of Student
Perceptions of Web 2.0 and the Academic Library’ (2009) 35 Journal of Academic
Librarianship 523
Ciber, ‘Information Behaviour of the Researcher of the Future: A Ciber Briefing Paper’
<http://www.ucl.ac.uk/infostudies/research/ciber/downloads/> accessed 4 May 2010
P Clinch, ‘SLS/BIALL academic law library survey 2007/2008’(2009) 9 Legal Information
Management 205
D Law, ‘Academic Digital Libraries of the Future: An Environmental Scan’ (2009) 15 New
Review of Academic Librarianship 53
www.bournemouth.ac.uk
26
Bibliography
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•
•
•
•
•
•
•
•
•
S D Hinckley, ‘Redefining Academic Law Library Excellence in a Technological Age: From
Evolution to Revolution’ (2007) 17 Trends in Law Library Management and Technology 45
M Prensky, ‘Digital Natives, Digital Immigrants’ (2001) 9 On the Horizon 5
D Oblinger, ‘Boomers, Gen-Xers and Millenials: Understanding the New Students’ (2003)
July/August Educause Review
SCONUL, Annual Library Statistics 2007-2008 (London: SCONUL 2009)
Society of Legal Scholars, ‘A Library for the Modern Law School: A Statement of Standards
for University Law Library Provision in the United Kingdom’
<http://www.legalscholars.ac.uk/library-standards-revision-2009/index.cfm> accessed 4 May
2010
Wetsun, ‘Volumes’ <http://www.flickr.com/photos/83307029@N00/62208717/>
cometstarmoon, ‘Dollar Coins, In God We Trust’
<http://www.flickr.com/photos/calistan/3610859184/>
Marco Bellucci, ‘Question Mark’
<http://www.flickr.com/photos/marcobellucci/3534516458/>
Don Hankins, ‘Online Romance’
<http://www.flickr.com/photos/23905174@N00/2061329074/>
Shuttermonkey, ‘Create Your Own Light’
http://www.flickr.com/photos/shuttermonkey/3424750103/
www.bournemouth.ac.uk
27
Value for Money: Making the
Most of E-Solutions at BU
Melissa Bowden
Subject Support Librarian (Law)
Bournemouth University
www.bournemouth.ac.uk