Universal Design Towards a New
Future
DIT Grangegorman
What is Universal Design?
Universal Design
Universal Design is the design and
composition of an environment so that it
can be accessed, understood and used to
the greatest extent possible by all people
regardless of their age, size, ability or
disability.
(Synopsis from the Irish Disability Act 2005)
United Nations convention on the
rights of People with Disabilities
2006 (UNCPD)
General Obligation No 4:
Governments are:
“to undertake or promote research and
development of universally designed goods,
services, equipment and facilities…”
“Good” vs “Bad” design
• After a century of rapid technological
innovation and development
Philips (2004) “The Philips Index: Calibrating the Convergence of Healthcare,
Lifestyle and Technology. “
Core Areas of the CEUD
Advance UD with our Key Stakeholders
• Built Environment
• Information and Communication Technology (ICT)
• Products and Services
CEUD Stakeholders
CEUD Key Stakeholders
Gov Depts &
Public Bodies
Education
CEUD
Involvement
and Impact
Industry +
Standards
Professional
PWD, Age, Size
Bodies
General Public
Building for Everyone (BfE) Booklet series 1-9
•
•
•
•
•
•
•
•
•
External environment & approach
Entrances & horizontal circulation
Vertical circulation
Internal environment & services
Sanitary facilities
Facilities in buildings
Building types
Building management
Planning
European Standard in Curriculum for
Training ICT professionals in Universal
Design Nov 2010
•
•
•
•
•
•
•
•
•
•
» 10 Topics:
Target user groups of UD
User interfaces and UD
User-centred design and UD
UD for Web applications
UD for Games and consumer electronics
Software architecture and UD
Assistive technology
Evaluation of UD
Business cases for UD
UD Policy and Legislation
Products and Services
Education
Research report “UD in Third Level Design Curriculum”
published Sept 2010
Enterprise partner advisor IRCSET Post Doc on UD
Product Design and Universal Design Curriculum
Awareness
24 Hour Universal Design Challenge event in Dublin
with Helen Hamlyn Centre, Royal College of Art
Four Myth busters regarding
universal Design
Its one size fits all
Costly
Takes too long – consumers
involved
Its not cool
Ron Mace …. the use of the term universal is unfortunate in
that “nothing can be truly universal; there will always be
people who cannot use an item no matter how thoughtfully it
is designed.
Ron Mace …. the use of the term universal is unfortunate in
that “nothing can be truly universal; there will always be
people who cannot use an item no matter how thoughtfully it
is designed.
However, we can almost always improve on the
things we design to make them more universally
usable”(1998)
Economic appraisal of universal
design in transport: Experiences
from Norway 2010
The three projects used in the research::
(1) Implementation of a low-floor bus,
(2) the implementation of a high curb at a bus stop, and
(3) enhanced lighting at bus stops.
The relationship between number of passengers served
and benefits cost ratios of the three projects examined.
Key component consumer
involvement in design process
while average new product launch times across the global sample
was six months, companies in France and Germany were significantly
more likely to have launch times of less than three months.
these companies are more optimistic about the number of new
services they will develop in the coming year, regardless of the
economic climate.
Open innovation: How to create the right new products, the right
way:
Outlook is published by Accenture. © 2009 Accenture.
Performance and the innovation gap AMR 2008
what really distinguishes them as
innovators is a powerful drive to
understand—and please—the people
who buy their products.
Open innovation: How to create the right new products, the right
way – Accenture 2009
Grangegorman Principle 6 - connections
5 P’s
Philosophy/Values
P1: Philosophy
The Centre is dedicated to the principle of
universal access, enabling people in Ireland to
participate in a society
that takes account of human difference and to
interact with their environment to the best of
their ability.
Creating a Social sustainable Environment
Principles
Philosophy/Values
P2: Principles
Principle 1:
Equitable Use
Principle 2:
Flexibility in Use
Principle 3:
Simple and Intuitive Use
Principle 4:
Perceptible Information
Principle 5:
Tolerance for Error
Principle 6:
Low Physical Effort
Principle 7: Size and Space for Approach and Use
People
Principles
Philosophy/Values
People
• Multi/trans disciplinary teams
involving all key stakeholders
All shapes and sizes
Karjalainen, Salimäki 2008
New Masters in Design business and
technology
People
Process
Principles
Philosophy/Values
Royal Institute of British Architects (RIBA) 2007
P4: Process of Universal Design
Identify the situation/application
Define the universe
Involve consumers
Adopt guidelines or standards
Apply guidelines or standards
Plan for accommodations
Train and support
Evaluate
http://www.washington.edu/doit/Brochures/Programs/ud.html
People
Process
Principles
Personalisation
through
Participation
Philosophy/Values
P5: Personalisation through Participation
Personalising services for individual users, eg:
User segmentation
Awareness and responsivity to changing user needs
Personalising services through close government-citizens
relations
Personalised pro-active services
Personalisation through intermediation
eGovernance and eParticipation: lessons from Europe in promoting inclusion and empowerment
EU Publication 06
(Source: http://www.metanamorph.com)
Figure 22: Edgar Mueller art installation, Dun Laoghaire, Ireland
Invitation to Participate
24 Hour Universal Design
Challenge 2010
5 Design Teams
24 Hours
Improve Access to
Information and Services in
Public Places
Awards for Winning Designs
Operated with EDeAN event
Free to Attend
Watch this Space
“Design is not just what it looks
like and feels like.
Design is how it works”
Steve jobs
Thank you