Understand the nature of
business
2.02 Understand the leadership and
management.
Management
Management is the process of accomplishing
the goals of an organization through the
effective use of people and other resources.
5 Functions of Management
Planning
Organizing
Staffing
Implementing
Controlling
Planning
The
planning function
involves…
Analyzing information
Setting goals
Making decisions to
accomplish the goals
Organizing
The
organizing function involves…
Identifying the work & resources
needed to achieve the goals of the
business that have been set in the
planning stage.
Staffing
The
staffing function includes
the activities involved in…
Obtaining (hiring)the
employees
Training the employees
Compensating (paying) the
employees
Implementing
The
implementing function
involves directing and leading people
in order to accomplish the goals set
out in the planning stage.
Controlling
The
controlling function is used
to determine whether a business
is accomplishing its goals that
were set in the planning stage.
Can you answer this question?
Josie reviewed survey results of a completed
project and set goals for the new project. This
is and example of which function of
management?
Staffing
Planning
Organizing
Setting goals(key words) is part of planning!
Levels of Management
Top
Management
Mid-management
Supervisors
Management by
others
Top Management
Executives are top-level managers
Responsible for the direction and the
success of the business (controlling)
Set long-term goals (planning)
Held accountable for profitability &
success
Examples:
CEO (Chief Executive Officer
President
Mid-Management
Mid-managers are specialists
Responsible for specific parts of the business
Devoted to the organizing, staffing, and
implementing functions
Examples
Marketing Manager
Information Technology Manager
Customer Service Manager
Supervisors
First level of management
Responsible for the routine work of a group
of employees
Evaluate the work of the employees
Implement the plans set forth by executives
and mid-managers
Management by others
Other
employees who are not
managers, may serve as leaders for a
group of employees
Duplin County Schools
Top to Bottom
Top Management
Dr. Obasohan
Mid Management – Just a few
Tarla Smith – Career and Technical
Phillip Middleton – Federal Programs
• Supervisors
• Michael Holton – Principal
Management Styles
The
management style is the way a
manager treats and involves
employees
Tactical
Strategic
Mixed
Tactical
Directive
and controlling
Manager makes the major
decisions
Stays in close contact with
employees while they work
Typically, use for
inexperienced employees or
during a crisis
Strategic
Less
directive with employees
Involves team members with decision
making
Typically, used with trusted and/or
experienced employees
Limited direct supervision
Mixed
Combination
of both tactical and
strategic
Effective managers can use both
styles in order to accommodate
different types of employees
Can you answer this question?
Thomas approves for his employees to attend
regional meetings so that he knows exactly
when they are off site. (out of the building)
This is an example of which style of
Management?
Varied
Strategic
Tactical
Can you answer this question?
Bonita allowed her employees to plan an
addition to her Salon. This is an example of
which style of management?
Mixed
Strategic
Tactical
Leadership Styles
Leadership
is the ability to motivate
individuals and groups to accomplish
important goals.
What type of traits should a leader
possess?
Leadership Traits
Intelligence
Judgment
Objectivity
Initiative
Dependability
Understanding
Cooperation
Honesty
Courage
Confidence
Stability
Leadership Styles
Autocratic
Leader
Democratic Leader
Open or Laissez-faire leader
Autocratic Leader
Used when a leader needs to give
direct, clear, and precise orders and
makes decisions
Situations to use style:
During an emergency
To direct the work of inexperienced
employees
Democratic Leader
One
who includes employees in making
decisions
Situations to use style:
To monitor quality of work of employees
To direct the work of employees working
as a team
Open/Laissez-faire Leader
One
who gives little or no direction to
employees
Situation to use style:
To monitor achievements and communicate
regularly with employees
To direct the work of experienced and
trained employees
Can you answer this question?
Henry checks his email for tasks assigned by
his boss regularly. He very seldom sees his
boss. This is an example of which style of
leadership?
Autocratic
Democratic
Laissez-faire
Human Resources Managers
Human
resources managers use the
management process of managing
employees to achieve the objectives
of a business.
Human Resources Management Activities
Planning, staffing, recruiting, & hiring
Managing compensation and benefits
Managing performance of employees
Planning, Staffing, Recruiting, Hiring
Planning & Staffing
Classifying employees
Permanent
Temporary
Hired for a specific time/job
Full Time
Long term commitment
30 or more hours per week (usually 40+ hours)
Part Time
Short work week
Planning, Staffing, Recruiting, Hiring
Planning
Determining job requirements:
& Job Staffing
The use of job analysis to determine all the duties for
a particular job
Recruiting and hiring employees
The application process
Reviewing applications/resumes
Interviewing applicants
Checking references of applicants
Making a job offer to applicants
Planning, Staffing, Recruiting, Hiring
Recruiting & Hiring
New employee orientation
Paperwork
Training
Mentor
Managing Compensation & Benefits
What is an incentive?
An incentive motivates effort. It can be fear of
punishment or an expectation of a reward.
What is a bonus?
Incentive pay based on producing above
expectations.
Managing Compensation & Benefits
Compensation method
Time Wage – Direct payment per hour
Salary – Direct payment per week, bi-weekly, or
monthly
Commission – Percentage of sales
Piece Rate – Payment per unit produced
Base plus incentive – Direct payment plus
performance based pay
Employee benefits
Other items given to employee for working. For
example, health insurance, vacation time, sick time,
dental insurance, etc.
Managing performance of employees
Employee evaluation
Promotion
Advancement of an employee to a position with
greater responsibility
Transfer
Objective evaluations of employees’ quality of work
Assignment of the employee to a job in another area
with similar responsibility
Termination
Ends employment relationship
0
