Name:___________
BOH4M
BOH4M Unit 4 Test
Part A: Multiple Choice. 10 marks (K/U)
1. There are three position powers. Which of the following best describes reward power.
a) The ability to offer something of value as a way to get people to do what you want.
b) The ability to punish or keep good things from employees as a way to get people to do
what you want.
c) The ability to get people to do what you want because of the position you hold.
d) The ability to get people to do what you want because you have specialized knowledge.
2. What is empowerment?
a) Giving employees more than one supervisor to talk to
b) Having employees work different hours
c) Letting employees get and use decision-making power
d) Letting employees choose how much they get paid
3. When a manager does not trust their employees and they are always hanging around
checking on every little thing, this is called?
a) Team-managing
b) Achievement celebration
c) Problem-recognition
d) Micro-managing
4. What kind of leadership style would see a manager asking her employees “which is the better
option, x or y?”
a) Autocratic
b) Laissez-faire
c) Democratic
d) Visionary
5. According to the Vroom-Jago Leader-Participation Model, which of the following decisions by
a manager would be a consultative decision?
a) Manager decides alone
b) Manager speaks to the team and collects information first
c) Telling the team they have the authority to make a decision
d) Manager orders the team to do what she says.
6. Which of the following is not one of the roles that a manager needs to perform in order to
deal with the challenges of teams?
a) Supervisor
b) Judge
c) Coach
d) Facilitator
Name:___________
BOH4M
7. Which one of the following is NOT a task activity that a group member could do?
a) Sharing information
b) Giving opinions
c) Summarizing data
d) Encouraging a team mate
8. Which of the following is NOT a contingency model for leadership styles?
a) Hersey-Blanchard Situational Leadership Model
b) Fiedler’s Contingency Model
c) House’s Path-Goal Leadership Model
d) Ryan-Ferrell Dual Leadership Model
9. Which of the following is the type of team decision making that has everyone on the team
agree with the decision?
a) Authority Rule
b) Lack of Response
c) Unanimity
d) Majority Rule
10. According to House’s Path-Goal Leadership Style, there are some substitutes for leadership
that a manager should not worry about if they already exist. Which of the following would allow
a leader to worry less about the team and concentrate on other things?
a) High expertise of subordinates
b) Low experience by subordinates
c) Unclear organization rules and procedures
d) Long waits for feedback about a task.
Part B: Match the definitions with the correct terms from the word bank. (K/U)
A. Job enrichment
D. Maintenance Activities
J. Team Structure
B. Minority Rule
E. Norm
K. Teamwork
C. Virtual network
F. Groupthink
___ 1.The process of people actively working together to finish common goals.
___ 2. When team members do not want to ruin the team’s “togetherness” so they
agree to decisions even if they do not approve of them.
___ 3. When a small number of people in a team dominate discussion and “railroad” the
team’s decision.
___ 4. A behaviour, rule, or standard that members are expected to follow.
___ 5. Any action taken by a team member that supports the emotional life of the
group.
Name:___________
BOH4M
Part C: Short Answer. Answer FIVE. Use paragraphs. (K/U), (T/I), (A)
1. Describe why empowerment is important for employees in today’s workplaces?
2. Describe two of the 8 qualities of a good leader that we discussed in class this unit.
3. What is the difference between transactional leadership and transformational
leadership.
4. Describe what some studies have found is a major difference between male and
female managers.
5. Explain some of the differences between formal and informal groups in a workplace
environment.
6. How could a manager deal with employees who work for him who are “free loading,”
“free-riding” or “social loafing?”
7. What does the Asch Conformity Experiment show us? Why do managers need to
always think about the results of that experiment?
8. Identify and briefly explain two positives and two negatives of teamwork.
9. How would a manager know that a team is suffering from groupthink (give 2 ways)
and what could the manager do about it (give two answers)?
10. What is the difference between leading and managing?
Part D: Long Answer. Choose ONE of the following. Answer it using 1 to 2 pages. (K/U) (T) (C)
1. Explain the dangers of groupthink. Why do managers need to make sure that there is
no groupthink happening in their team? Use one example that we talked about in class
to defend your point.
2. Write a response to the following quote from Tom Peters:
“Leaders are rarely - possibly never - the best performer [in a team].”
3. In class, we discussed the 5 stages of a team life cycle. They are, in order: forming,
storming, norming, performing, and adjourning. Explain these stages and provide
examples of each of them.
Name:___________
BOH4M
Rubric
How you are being marked:
Categories
Part A
Knowledge
50-59%
(Level 1)
60-69%
(Level 2)
The student:
70-79%
(Level 3)
80-100%
(Level 4)
gets 5 correct
gets 6 correct
gets 7 correct
gets 8-10 correct
demonstrates little
knowledge of
content
demonstrates
some knowledge of
content
demonstrates
considerable
knowledge of
content
demonstrates
complete knowledge of content
demonstrates little
knowledge of
content
demonstrates
some knowledge of
content
demonstrates
complete knowledge of content
Thinking
interprets and
analyses with limited
effectiveness
interprets and
analyses with some
effectiveness
demonstrates
considerable
knowledge of
content
interprets and
analyses with
considerable
effectiveness
Application
makes connections
and applies
knowledge with
limited effectiveness
makes connections
and applies
knowledge and
skills with some
effectiveness
makes connections
and applies
knowledge with
considerable
effectiveness
makes connections
and applies
knowledge with a
high degree of
effectiveness
demonstrates little
knowledge of
content
demonstrates
some knowledge of
content
demonstrates
complete knowledge of content
interprets and
analyses with limited
effectiveness
interprets and
analyses with some
effectiveness
demonstrates
considerable
knowledge of
content
interprets and
analyses with
considerable
effectiveness
expresses ideas
and information
with considerable
effectiveness
Part B
Knowledge
Part C
Knowledge
Part D
Knowledge
Thinking
Communication expresses ideas and
information with
limited effectiveness
expresses ideas
and information
with some
effectiveness
interprets and
analyses with a
high degree of
effectiveness
interprets and
analyses with a
high degree of
effectiveness
expresses ideas
and information
with a high degree
of effectiveness
Final Mark:________