Part A: Multiple Choice. 10
marks (K/U)
1.
There are three
position powers
. Which of the following best describes
reward power
.
a)
The ability to offer something of value as a way to get people to do what you want.
b)
The
ability to punish or keep good things from employees as a way to get people to do
what you want.
c)
The ability to get people to do what you want because of the position you hold.
d)
The ability to get people to do what you want because you ha
ve specialized knowledge.
2.
What is
empowerment
?
a)
Giving employees more than one supervisor to talk to
b)
Having employees work different hours
c)
Letting employees get and use decision
making power
d)
Letting employees choose how
much they get paid
3.
When a manager does not trust their employees and they are always hanging around
checking on every little thing, this is called?
a)
Team
managing
b)
Achievement celebration
c)
Problem
recognition
d)
Micro
managing
4.
What kind of leadership style would see a manager asking her employees “which is the better
option, x or y?”
a)
Autocratic
b)
Laissez
faire
c)
Democratic
d)
Visionary
5.
According to the Vroom
Jago
Leader
Participation Model, which of the following decisions by
a manager would be a
consultative decision
?
a)
Manager decides alone
b)
Manager speaks to the team and collects information first
c)
Telling the team they have the authorit
y to make a decision
d)
Manager orders the team to do what she says.
6.
Which of the following is
not
one of the roles that a manager needs to perform in order to
deal with the challenges of teams?
a)
Supervisor
b)
Judge
c)
Coach
d)
Facilitator
Name:___________
BOH4M
7.
Which one of the following is NOT a
task activity
that a group member could do?
a)
Sharing information
b)
Giving opinions
c)
Summarizing data
d)
Encouraging a team mate
8.
Which of the following is NOT a contingency
model for leadership styles?
a)
Hersey
Blanchard Situational Leadership Model
b)
Fiedler’s Contingency Model
c)
House’s Path
Goal Leadership Model
d)
Ryan
Ferrell Dual Leadership Model
9.
Which of the following i
s the type of team decision
making that has everyone on the team
agree with the decision?
a)
Authority Rule
b)
Lack of Response
c)
Unanimity
d)
Majority Rule
10.
According to House’s Path
Goal Leadership Style, there are some
substitutes for leadership
that a manager should not worry about if they already exist. Which of the following would allow
a leader to worry less about the team and concentrate on other things?
a)
High expertise of subordinates
b
)
Low experience by subordinates
c
)
Uncle
ar organization rules and procedures
d)
Long waits for feedback about a task.
Part B:
Match the definitions with the correct terms from the word bank
.
(K/U)
___
1
.
The process of people actively working together to finish common goals.
___
2.
When team
members do not want to ruin the team’s “togetherness” so they
agree to decisions even if they do not approve of them.
___
3.
When a small number of people in a team dominate discussion and “railroad” the
team’s decision.
___
4.
A behaviour, rule, or standard that members are expected to follow.
___
5.
Any action taken by a team member that supports the emotional life of the
group.
A.
Job enrichment
B.
Minority Rule
C.
Virtual
network
D.
Maintenance Activities
E.
Norm
F.
Groupthink
J.
Team Structure
K.
Teamwork
Name:___________
BOH4M
Part C: Short Answer. Answer
FIVE
. Use
paragraph
s
.
(K/U), (T/I), (A)
1.
Describe why
empowerment
is important for employees in today’s workplaces?
2.
Describe two of the 8 qualities of a good leader that we discussed in class this unit.
3.
What is the difference between
transactional leadership
and
transformational
leadership
.
4.
Describe what some
studies have found is a major difference between male and
female managers.
5.
Explain some of the differences between
formal
and
informal groups
in a workplace
environment.
6.
How could a manager deal with employees who work for him who are “free loading,
”
“free
riding” or “social loafing?”
7.
What does the
Asch Conformity Experiment
show us? Why do managers need to
always think about the results of that experiment?
8.
Identify and briefly explain two positives and two negatives of teamwork.
9.
How would a manager know that a team is suffering from
groupthink
(give 2 ways)
and what could the manager do about it (give two answers)?
10.
What is the difference between
leading
and
managing
?
Part D: Long Answer. Choose ONE of the following
.
A
nswer it
using 1
to
2 pages
.
(K/U)
(T
) (C)
1.
Explain the dangers of
groupthink
. Why do managers need to make sure that there is
no groupthink happening in their team? Use one example that we talked about in class
to defend your point.
2.
Write a response to the
following quote from Tom Peters:
“Leaders are rarely
possibly never
the best performer [in a team].”
3.
In class, we discussed the 5 stages of a team life cycle. They are, in order:
forming,
storming, norming, performing, and adjourning
. Explain
these stages and provide
examples of each of them.
Name:___________
BOH4M
Rubric
How you are being marked:
Categories
50
59%
(Level 1)
60
69%
(Level 2)
70
79%
(Level 3)
80
-
100%
(Level 4)
Part A
The student:
Knowledge
gets
5
correct
gets
6
correct
gets
7
correct
gets
8
10
correct
Part B
Knowledge
demonstrates little
knowledge of
content
demonstrates
some knowledge of
content
demonstrates
considerable
knowledge of
content
demonstrates
complete know
ledge of content
Part C
Knowledge
demonstrates
little
knowledge of
content
demonstrates
some knowledge of
content
demonstrates
considerable
knowledge of
content
demonstrates
complete know
ledge of content
Thinking
interprets and
analyses with limited
effectiveness
interprets and
analyses with some
effectiveness
interprets and
analyses with
considerable
effectiveness
interprets and
analyses with a
high degree of
effectiveness
Application
makes connections
and applies
knowledge with
limited effectiveness
makes connections
and applies
knowledge and
skills with some
effectiveness
makes connections
and applies
knowledge with
considerable
effectiveness
makes connections
and applies
knowledge with a
high degree of
effectiveness
Part D
Final Mark:________
Knowledge
demonstrates little
knowledge of
content
demonstrates
some knowledge of
content
demonstrates
considerable
knowledge of
content
demonstrates
complete know
ledge of content
Thinking
interprets and
analyses with limited
effectiveness
interprets and
analyses with some
effectiveness
interprets and
analyses with
considerable
effectiveness
interprets and
analyses with a
high degree of
effectiveness
Communication
expresses ideas and
information with
limited effectiveness
expresses ideas
and information
with some
effectiveness
expresses ideas
and
information
with considerable
effectiveness
expresses ideas
and information
with a high degree
of effectiveness