SportsKits Joshua Parker Blake Johnson Executive Summary Today the sports atmosphere is wide open and majority of everyone were involved in sports growing up. Sports are a great way to communicate with others and build friendships along the way that last lifetimes. Today, majority of kids are involved in team sports and they learn to love certain sports where they want to practice and get better in hopes of maybe one day becoming a professional. Team sports helps build character, responsibility, helps people socialize, gets the body healthy and can help children grow into future model citizens. There is a large market for high end sports equipment. In 2013 35 million children between the ages of 5-18 play organized sports every year according to www.statisticbrain.com. The markets we chose were: football, baseball, golf, and hockey. The 2 major sports we will focus on are football and baseball. These 2 sports combined account for 64% of male adolescent that play sports according to espn.com. Our ultimate target market is 5-18 year old children who are just beginning to play a sport. At kitsforsports.com, our kits will provide the customer with everything they need in order to be ready when the sports begin. At kitsforsports.com, our kits will provide all the equipment you need for the sport you want to participate in. There will also be add-ons in which the customer would have to pay extra for if they would want them. The training equipment would include an instructional video on techniques, and equipment for drills such as cones and a stopwatch. SportsKits current market focus would be a great functional website which catches the customer’s attention at first glance. We would also have a promotional plan which will include a budget of five thousand dollars on advertisements such as banners, commercial ads, Facebook ads, google ads, and build boards. We will also have social media campaigns and be very active on Twitter, Instagram, Facebook, and Vine. By being heavily active on social media, we can increase exposure, increase traffic, develop more customers, develop a relationship with our loyal customers and even reduce our marketing expenses. We believe our competitive advantage comes from fast shipping, all in one products, and a great return policy. We plan to ship orders within 24 hours. The firms return policy is simple, if it is not used we will take it back at any point in time, and if it gets damaged to the point of unusable within the first month we will replace it for free. SportsKits is looking for $100,000 to start up the company. This costs includes about 35 kits for each sport, add-ons, marketing, storage, and equipment costs. The founders have included $50,000 dollars in private funding totaling the total start up price to $150,000. The project is goaled to sell all kits by the first month which would create an estimated cash flow of almost 60,000$ in the first month not including add-ons. The estimated cost for one month of operation is $50,000, leaving a profit of 10,000 in the first month. Over the next 3-5 month we plan to keep increasing the number of kits sold per month. Our goal is by the end of one year to sell over 2000 kits which would result in a profit of close to $200,000. The total operating costs for a year are estimated $50,000. After the first year Josh and Blake plan to expand their kits sets and add-ons. Internally we believe we have the capabilities and know how to create our product and market it successfully. We understand the way to advertise and how to draw people into our website to buy our product. Me and my partner work well as a team through making good financial and marketing decisions. We are both easy going and easy to get along with allowing us to build a lot of outside relationships that could potentially help us in the future. We have some minor weaknesses such as: lack of knowledge with distribution, not very knowledgeable about pricing, and hardworking but somewhat unorganized. These are clear weaknesses but we plan to and will strengthen these areas so that we can provide our customers with a better experience and product in the future. We are open to feedback if we do something wrong or treat someone unfairly. Externally there are many opportunities that we see we could take advantage of in the future. One major opportunity would be to expand to every sport that needs multiple utilities for you to play. Expanding our product is just one facet, another would be to expand by regions, or even internationally. There is an obvious need for easy, accessible, and time-economical kits so that parents or children do not have to spend hours in the store searching for what they need. We feel there is a bounty of external opportunities in which we can grow and expand. There are many competitors in our market but none of them offer an all-inclusive kit with everything that one would need. Our competitors, such as Dicks Sporting Goods, Academy, and others, offer individual products which could add up to an astronomical price that people are forced to pay because there is no alternative in the marketplace. This is where we intend to fit in. There are no other companies that offer a product like we do. Our product is designed for easily accessible and time-economical sports kits. SportsKits is a company that sells kits for sports that includes everything one would need to begin playing a sport. We hope to include: clothing, equipment, instructional videos, and a possibility of coaching lessons. These all-inclusive kits would be a quick and easy way to get a child started on playing a sport. In today’s society there is a demonstrated need for time-economical events. We believe whether our customers buy our kits online of in a store they will be happy with our product and would feel like they weren’t wasting time. Sports these days consist of multiple things needed to even play the game. If you were to shop for each of the products we include in our kits individually, it would take you a substantial more amount of time. As most believe today time is money and time wasted is money not made. Our goal at SportsKits is to create a great product for people who don’t want to spend too much time shopping, and a product that would create an easier passageway for kids to get active and play sports. Our exchange market is Business to Consumer. The target market we have selected is kids from 3-7 years of age. This is the market that is actually using the product so we also want to appeal to adults or married adults between the ages of 25-40 who have children because these are the people who are going to actually buy the product. We are also segmenting our market by income. We want to attract adults with kids with an income above $50,000 a year or a joint income for a married couple of $80,000 a year. We believe the parents above this income standard would be able to easily afford a SportsKit. According to census.gov about 20% of the United States is married couples with children. Also there are 24 million married couples that make over $75,000 jointly. This creates a gigantic opportunity to succeed in the marketplace. Our targeting strategy is to find the married or single family homes in the US who can afford to buy our product with no financial repercussions. We want to appeal to the busy, time consumed guardian who wants their kid, or their kid wants to play sports. These are two personas in which we believe we are targeting: Angie: she is a single mother who works from 8-5 every day and her job requires her to do extra work at home sometimes, she has 2 boys named Johnson, and Kyle who are very rambunctious and love to get in trouble. She makes $60,000 a year and is looking for an easy way to get her kids active. Don: He’s married and has a girl and a boy. Him and his wife combined make $120,000 a year. Don wants his kids to get into sports but doesn’t know a lot about them. He drives a Mercedes and is usually traveling for work across the US. The key results we found from our survey was that people started playing sports anywhere from the ages of 1-8. We thought there would have been more variation of age from anywhere up to 13 years of age. 68% of the respondents said that they would rather buy an allinclusive kit rather than buy the products individually, which reassured us there was a niche in the marketplace. A surprising result was the fact that the question “Where would you buy; online or offline?” was split almost 50/50. This means that to have more success we cannot be just an online company. We plan to have a really aggressive social media campaign. We plan to use every facet of social media we possibly can in order to increase traffic to our website. We plan to create a Twitter, Instagram, Facebook, and Vine accounts. Each of these are going to be used similarly but also differently. We will give updates for new products and promotions, remind people of when sales are, and post pictures or videos showing the day to day life at SportsKits including employees, and processes. We believe a few hashtags would benefit us in the way of giving our target market and easy way to remember how to see our posts, and to also tell other people about our products. An example of a hashtag we would use is #kitsforsports. Even though this hashtag is simple and to the point but not very creative we believe it portrays exactly what we want people to know us as. Another example could be #getoutandplay. This hashtag promotes kids to get outside and play whether it is sports or anything. This hashtag could get the attention of the parents also by making them realize how much their children are inside or not active. Our competitors are using social media in multiple ways. They are using it to solve customer service issues, advertisement, and product information. We plan to differentiate ourselves from our competitors by showing real time production and company environment photos. We think that this would build a better connection from our customers to our company and make them feel more at home. Our product is a kit that holds sports equipment for a desired sport. This is a kit that would help beginners who have not tried a sport before and have a desired to get started and be provided with everything they need. Provided in our sports kits will be equipment, gear, and clothes. There will also be add-ons that the customer can pay for which will include athletic wear, training equipment, and an instructional video on the desired sport, the rules of the sport, and techniques. Our product is different from other products because we give the customer everything they need as a whole. If they don’t know what all they need when beginning a sport, our sport kits would be very helpful to them. Usually, one would have to go out and buy things individually, and if they don’t have knowledge on the things they need when starting a sport, they would be behind already. With our kits, the customer is all set and ready. When plan to buy our products from brand companies. We buy wholesale products and sell them at retail prices (kits). Our return policy is a simple one. We have a 2 week return policy if the customer isn’t satisfied. This goes for equipment, the add-on training equipment, and videos. For the clothing and athletic wear, these are only returnable if they have not been worn. Our customers our sports active so we can’t accept these items if worn. At SportsKits, we are serious about our shipping time. When a customer places an order online, we do not wait. We package your kit immediately, the same day if possible. (Shipping Costs)(Shipping Costs) – Shipping costs will be determined by estimating how much each package would weigh. Then we would calculate the time it would take to get there. We plan on positioning our company to be the front runner in providing everything needed in sports today. Today the sports atmosphere is wide open and majority of everyone were involved in sports growing up. This is a highly profitable market and we plan to make SportsKits to be the face of that market. We are going to position ourselves using advertising, social media, and beating out our competitors. Our competitors would be sports stores and retailers such as Hibbett Sports, Dick’s Sporting Goods, Champs Sports, The Finish Line, Foot Locker and even Wal Mart. Wal-Mart is ranked #1. Our pricing strategy is Dynamic pricing. It will offer different pricing on the kits depending on the age and size of the customer. We can tell from our survey that it is best for our pricing strategy to be Dynamic and base prices off the age of the customer. Also, we plan to be highly flexible with our prices to compete with our competitors. Our goal is to be the face of sports equipment provider around the world. We want our customers to be the first place they go when looking to buy equipment for starting a new sport. Once you make one customer happy, then they can tell other people about it by word of mouth or even on a social networking site. It’s very important for us to have an excellent business to customer relationship. To make a profit, there must be sales of a product or service. To make a profit, there must be sales of a product or service. We will not have coupons for our business but we will randomly choose a couple months out the year in which we will have a deal with the customers. This will include one free add-on of their choice with the purchase of a SportsKits. These add-ons choices will include athletic wear, sweatbands, training equipment, and an instructional video. Customers will get a chance to pick any one of these for free with the purchase of a kit. Financially, our goal by the end of one year to sell over 2000 kits, which would result in a profit of close to $200,000. The total operating costs for a year are estimated $50,000. After the first year Josh and Blake plan to expand their kits sets and add-ons. For Customer Relationship Management (CRM) we plan to have a great relationship with our customers. We plan on doing this with social media and customer support. We are going to be very active with Twitter, Facebook, and Instagram. With these social media handles, we are going to give the customers feedback 24/7 and be able to answer as many of their questions as possible. We also will have a Support (Help) tab on our website for the customers if they feel lost our confused. We will provide different scenarios in which they have trouble with and answers to these problems if they want to solve the problems they are having on their own. Or, we will have a support number where they can call our support line if they want to talk to customer support personally. Our goals business to business is to have great relationships with our suppliers. Our suppliers would be the brand companies and wholesalers to us the retailers. Relationships are required with suppliers and stakeholders to create a successful product or when developing a service. We want a successfully managed and fully operated business. To complete this, we as company leaders and our managers must build a relationship with people with are working with based on trust, respect and understanding. Product Quality is a very important goal for us as well. We will have the best expectations for our quality of kits possible. Anything less than our best is failing because then, we would be failing the customer. Our standards are at the most high and the highest is only acceptable from us. We want to make sure the customer is always satisfied with our product. Also for shipping, we want to have a collection of methods and techniques for ensuring that our product or service is produced and delivered according to given requirements. We will also track our product while it’s shipping to the customer to make sure it is on track with the right time limit and maintain control of this process. We plan on achieving every goal by hard work and enthusiasm. This product is a dream itself for us so we plan on doing everything possible to achieve all goals. Marketing is very important for achieving these goals. This will be done with advertisements and social media. Social Media is free so will be spending a lot of time on Facebook, Twitter, Instagram, and any new social media site that is on the rise. We plan to spend 5000$ of startup money on advertisements. These advertisements will include banner ads, newsletters, blogs, and television commercials, make a viral video, a saying or jingle (Something creative and catchy), pop-ups and pop-under, and ads on other websites. We have a strategic marketing plan including 3 Google AdWord campaigns, 1 Facebook ad, and 2 TV commercials, each of which will receive $1000 of funding. Out of all of these campaigns we predict we will receive 70-80 total customers out of the 3,000+ clicks and views of our website. This puts our customer acquisition cost at $67 per customer. Considering that our products are priced around $425 the acquisition cost is fairly low. We will always be improving on the ways to market our products over the internet and are constantly looking for better information to help us conduct our business. Business Model Business Goal To be the number one sports retailer in the country. Partners Nike Adidas Oakley Reebok Russell Brands Wilson Sporting Goods Distribution How do we reach our customers? How do we communicate with our customers? Through advertisements such as Through social media outlets such banner ads, newsletters, as Facebook, Instagram, Twitter. commercials, and advertisements SportsKitsSupport on other websites. Hold conferences with the customers for feedback Customers Who are our customers? What job do we solve for our customers? Anybody looking to start a new Helps them get an advantage when sport. Majority kids and young starting a sport. adults between the ages of 5-18 Customers are more prepared and who are looking to partake in team get a head start when starting a sports. new sport besides being behind everyone else. Benefits What benefits do we create for our customers? Competitive advantage in the sport of their choice. Won’t feel left out from everyone else. What benefits do we create with our partners? We put their product out there. If customers like our products, then they will also love the wholesaler’s products. Revenue How does our company earn revenue? Customers buy products online. Relationships What type of relationship do we want with What type of relationship do we want with our customers? our partners? We plan to have a great . Our suppliers would be the relationship with our customers. brand companies and wholesalers to us the retailers. We plan on doing this with social media and customer support. We Relationships are required with are going to be very active with suppliers and stakeholders to Twitter, Facebook, and Instagram. create a successful product or With these social media handles, when developing a service. we are going to give the customers We want a successfully managed feedback 24/7 and be able to and fully operated business. To answer as many of their questions complete this, we as company as possible. leaders and our managers must build a relationship with people with are working with based on trust, respect and understanding. Sources: http://espn.go.com/espn/story/_/id/9469252/hidden-demographics-youth-sports-espn-magazine http://www.statisticbrain.com/youth-sports-statistics/ https://www.census.gov/prod/2013pubs/p20-570.pdf Gantt Chart Gantt Chart Template © 2015 by Vertex42.com. KitsforSports.com Project Lead: Project Start Date: Display Week: WBS 1 1.1 1.2 1.3 1.4 1.5 1.6 Task [Task Category] #Getoutandplay Spring Time Kit Time Kits For Kids Facebook Ad Commercial 1 Commerial 2 [ Joshua Parker ] 4/21/2015 (Tuesday) 3 Month Period Lead Start [Name] Start Day Joshua April 12th March15th Blake May 1st Joshua March 21st Blake Joshua Balke Cal. Days 15 15 14 3 ## ## March 1 / 0 / 00 April 5 / 20 / 15 ## ## ## May 6 / 20 / 15 1 2 3 4 1 2 3 4 1 2 3 4 Marketing Budget: 5000$ Google Ad Words: 3000$ 1st: #Getoutandplay Campaign: 1000$ Estimated total clicks: 547 2nd: Spring Time Kit Time: 1000$ Estimated total clicks: 671 3rd: Kits For Kids: 1000$ Estimated total clicks: 755 Cost Per Click: 1st: $1.82 2nd:$1.49 3rd:$1.32 Customer Acquisition Cost (Assuming a 1% conversion rate): 1st: $182.82/customer (5.47 customers) 2nd:$149.03/customer (6.71 customers) 3rd: $132.45/customer (7.55 customers) Life Time Value (assuming .5% are returning customers) 1st: 2nd: 3rd: Facebook Ad: 1000$ Somewhat targeted to certain cities (Atlanta) 93 cents per click 1075 Total clicks Assuming a 2% conversion rate: CAC= $46.51/customer (21.5 customers) LTV: Local Commercials: 1000$ Commercial 1 (Atlanta): 500$ Commercial 2(Chicago): 500$ I have proof-read and agree with everything in the paper above: X Joshua Parker X Blake Johnson This is an official document stating that Joshua Parker and Blake Johnson assume equal responsibility and success of the company SportsKits. The ownership of the company is: Joshua Parker 50% Blake Johnson 50% X Joshua Parker X Blake Johnson