1301 16 Ave NW Calgary, AB T2M 0L4 Calgary Social Communication Map (CSCM) Team Contineo Christopher Depaz Victoria Galan Mark Robinson 1|Page 1301 16 Ave NW Calgary, AB T2M 0L4 Table of Contents Table of Contents Table of Contents....................................................................... 2 Executive Summary ................................................................ 3 Project Vision ........................................................................... 4 Project Purpose ........................................................................ 4 Project Scope ............................................................................ 6 Terminology.............................................................................. 7 Project Objectives.................................................................... 7 Project Team............................................................................. 8 Project Stakeholders ............................................................... 8 Risk Assessment ...................................................................... 9 Project Schedule .................................................................... 11 Project Facilities and Resources ....................................... 12 Project Budget ........................................................................ 13 Promotion and Communication........................................ 13 Intellectual Property ............................................................. 14 2|Page 1301 16 Ave NW Calgary, AB T2M 0L4 Executive Summary This document will describe the goals and ideas of the Calgary social communication map a network interface that will allow people to be better connected with volunteer organizations, In this charter we will go over our project in great detail. This charter will identify the problems that our project will solve as well as the current situation of the project. We will also go into great detail of the necessary preparation for our website the hardware we will require as well as the software we will be purchasing. this will include servers, peripherals and the necessary firewalls, domains. We will talk about all the important stakeholders to our project such as ourselves and the volunteer organization that we will be working with. These stakeholders will include but not be limited to our instructors Alberta Health services domain and SAIT. The scope of the project it to ensure that our project will not overstep our parameters for example we will not have any RDP or VOIP services but we will include a communication platform and security aspect. We also have a Gantt chart that will demonstrate our timeline for the for the project, including the start and end times for the project. This will also include everyone role and purpose involving in the project. In our risk assessment we go over the possible problems that we can foresee including non-completion of the project and hardware malfunctions. We discuss how to prevent these problems from occurring. In the project budget we outline the the cost of both the hardware and software and the operating costs of our project. The website will be released to the public upon completion and will be promoted for use by the community this will have to be verified by all users. The intellectual property of the project has discuss and the project has been evenly divided among the members. As well as where the final project deliverable (a fully functioning website) will be handed over to. 3|Page 1301 16 Ave NW Calgary, AB T2M 0L4 Project Vision Our project’s vision is to bring a cross collaboration between domains, nonprofits, volunteers and the people they work for; that includes ease of access for the youth, minorities and people with disabilities across Calgary. This includes the ability to network with past, present and future social centers within Calgary. The case for this project is a direct result and solution to recent budget cuts proposed to non-profits, due to a lack of communication between organizations. See: http://www.calgarycvo.org/2014-alberta-nonprofit-survey-pg1/ [1] for details Project Purpose During the past three years Christopher Depaz has been working with non profits across the city and province to bring awareness to youth related issues, specifically those of the aboriginal community. Through working with these groups over the past few years significant issues have been noticed and gone unaddressed. Problems such as a low rate of attendees showing up for programs, shortage on volunteers and multiple programs with similar goals. These problems have directly affected positive reporting, the integrity and reputation of these organizations, and finally the willingness for government to fund programming. This project is a direct response to personal experience and government reporting on the subject of non-profit programming within the city of Calgary. Due to the negative outcomes of the current system, budgets have been cut and less and less programs are being facilitated in the city. To keep an orderly and socially strong community one must have structures in place to facilitate the needs of the people. The reason this project means a lot to us is the fact that we can easily utilize all of the resources that we have been taught within the past 3 semesters to create something that will help so many users in our immediate community. This project 4|Page 1301 16 Ave NW Calgary, AB T2M 0L4 will take the first three quarters of the fourth semester to complete, while the rest of the time can be used polishing and adding more tools to be utilized. Problem / Opportunity Volunteer organizations and not for profits groups are not properly connected around the city of Calgary. The volunteers that are working with these organizations are not able to communicate with other volunteers that would be working on similar projects. Individuals who might be interested in volunteering have to do a lot of work to find an organization that they might be interested in volunteering with. Furthermore, the organizations are dependant on volunteers to find therm. We have found an opportunity to create a place where volunteers and organizations can communicate and work together. Volunteers and organizations will be able to seek each other out. This project will provide a central hub for everyone to meet and communicate. Project Description The project will be a interactive website that will combat the issue of poor communication but allowing multiple organizations to collectively and efficiently coordinate with each other and share resources accordingly. The role of volunteer organizations are sometimes missed because of the amount of resources and volunteers required to complete a project The project will solve the problem this issue by bridging these communications and providing the way for organizations to pool resources. Current Situation The current situation of the project is that it is in its infancy and there are still a lot of future features to be explored. The problem is vast and will require months of work to see the progress being made as this will involve real time events. 5|Page 1301 16 Ave NW Calgary, AB T2M 0L4 Key Stakeholders Stakeholders Project Manager Client Performing Oranization Sponsor Comment Shared equally between group members Alberta Health Services and Domains Team contineo SAIT, Alberta Health Services and Domains Project Scope Scope The scope of the project is: 1. To create a user friendly website that is a professional way of all users connecting to each other 2. To create a secure data center to store all and any data acquired through the website 3. To solve the problem of the lack of communication between volunteer organizations 4. To allow the website to be maintained after the project is finished Out of Scope Deliverables that will not be included in the project are: 1. Not including an entertainment aspect 2. Not providing a voice over IP service 3. Not be using remote desktops services to remotely edit our storage server 6|Page 1301 16 Ave NW Calgary, AB T2M 0L4 Terminology CSCM - Our project name, Calgary Social Communication Map, has been abbreviated to CSCM. This is because the full name is long and cumbersome, and the abbreviation is easier to remember. Project Objectives To create a reliable and convenient way for potential volunteers to communicate with volunteer organizations and not for profits To securely and safely store data by using secure encryption methods To provide a space in which volunteers can properly utilize the resources provided by volunteer and not for profit organizations To provide a platform for volunteer organizations to collaborate and share resources To provide volunteer and not for profit organizations a place to search for potential volunteers To provide volunteers with a place to search for volunteer opportunities 7|Page 1301 16 Ave NW Calgary, AB T2M 0L4 Project Team Below is an outline of the roles and duties of each group member. It has been divided according to each member’s skills and specialties. Member Christopher Depaz Mark Robinson Victoria Galan Role Development of front facing webpages, scripting, programming, reports and presentations Primary responsibility for security considerations, server hardening, primary responsibility for data protection and encryption, networking and networking security Hardware setup and maintenance, backup setup and maintenance, Active Directory setup and maintenance, Microsoft Exchange setup and maintenance, partial responsibility for security considerations, partial responsibility for data protection and encryption Project Stakeholders The key stakeholders involved with the project are Victoria Galan, Mark Robinson, Christopher Depaz, and Alberta Health Services Youth Domain. (See above table for full description) Below is a table of additional stakeholders involved in the project Stakeholder Role or Influence Brenda Domeij Academic Chair of Computer Systems and Hardware SAIT SAIT has a vested interest in seeing our project completed to satisfaction Colin Chamberlain Will be supervising the completion of our project 8|Page 1301 16 Ave NW Calgary, AB T2M 0L4 Risk Assessment Project Risk Assessment The project may not be completed by the deadline Probability Impact Severity e.g. High, Medium, Low e.g. High, Medium, Low e.g. High, Medium, Low Low High Medium Low High Medium The project has been carefully scheduled to ensure probable completion by the deadline. The group will meet regularly to discuss the members’ individual progress, that each member be held accountable for any work that has not been completed on time. Hardware failure/loss The backup server will be the first server to be set up. Backups will be run twice a week, and will be monitored for any potential issues. Should the backup server fail, it will be immediately re-imaged and new backups created within 24 hours. In the event that multiple servers should fail, a backup located on a hard drive will be kept in a separate building. 9|Page 1301 16 Ave NW Calgary, AB T2M 0L4 Poor teamwork Medium Medium Medium Low MediumHigh Medium Should the team reach a point where we are not working together effectively; each team member will be required to be present for a meeting with the instructor to discuss issues and concerns. Security breach Until the website has been secured against potential attacks, it will be hosted on a LAN. Every server will be equipped with Antivirus and Antimalware software, and a Firewall. When not in use, all equipment will be locked up. All servers will have secure passwords known only to the group members. In the event of an online security breach, the servers will be immediately disconnected from the internet, and all group members will immediate engage in damage control. The breach will be examined afterward, and the servers will be hardened accordingly. 10 | P a g e 1301 16 Ave NW Calgary, AB T2M 0L4 Project Schedule This is a projection on how we for see our project going into the new semester and how the group will be separating the work as well as how we will be operating as a team. The Gantt chart will also clearly identify when specific milestones are achieved and at what rate will tasks be accepted to be completed 11 | P a g e 1301 16 Ave NW Calgary, AB T2M 0L4 Project Facilities and Resources This project requires a number of resources to be completed successfully. Hardware resources that will be required are three servers - a web server, a backup server and a mail server - as well as peripherals. Two of these will have to be acquired from SAIT; we had a third server donated to us by OilLift. We will require a hard drive on which an emergency backup will be stored. This will have to be purchased. The project will also require a number of software resources. We will require three instances of Windows Server 2012, Microsoft Exchange, Norton Ghost, Microsoft Outlook, Bitlocker, Malwarebytes, ZoneAlarm and AVG. We already have trial versions of Windows Server 2012, Microsoft Outlook and Microsoft Exchange available. We will have to acquire a trial version of Norton Ghost. Malwarebytes, ZoneAlarm and AVG are free software. Bitlocker is available on Windows machines. We feel that trial versions of Ghost will be sufficient for the duration of the project. Once the website has been released, full versions may be purchased by the host. This project does not require any extra facilities aside from the project room. 12 | P a g e 1301 16 Ave NW Calgary, AB T2M 0L4 Project Budget Equipment and Facilities The servers we require are available from SAIT. There is only one piece of equipment that will need to be purchased. Item Cost TOSHIBA CANVIO CONNECT 2TB EXTERNAL HARD DRIVE http://www.thesource.ca/estore/product.as $139.99 px?language=enCA&catalog=Online&category=externalinternal-hard-drive&product=8009435 Operating Costs There are no known operating costs associated with the project Promotion and Communication The plan for our project is to release it as a public website after it has been completed. In order for the website to be successful, the general public needs to know about it. As such, we have no issues with confidentiality. The only confidential information involved with the project will be the database of user information. Should a group member wish to release information about the project to the public, we require that the group member provide written or verbal notice to the other group members so the group as a whole is aware. 13 | P a g e 1301 16 Ave NW Calgary, AB T2M 0L4 Intellectual Property The intellectual property that will come of this project is shared equally between all group members. As the project is a non-profit website, once it has been completed it will be handed over to Alberta Health Services Youth Domain, and will become their property if the whole group agreed at that time. References [1] http://www.calgarycvo.org/2014-alberta-nonprofit-survey-pg1/, "Report on Organizations". We here by formally offer to proceed with the project CSCM in which we hope to solve the problems that we have outlined throughout this document. We are requesting approval to continue Offering Victoria Galan Mark Robinson Christopher Depaz Approval Colin Chamberlain 14 | P a g e Signature Date 1301 16 Ave NW Calgary, AB T2M 0L4 15 | P a g e