Privatizing Public Transportation: An analysis of the success of railway reform in Japan A research project submitted to the Urban Studies and Planning Program University of California, San Diego Kenton Trinh USP 187 ketrinh@ucsd.edu February 8th, 2011 Abstract When it comes to public transportation in the United States (U.S.), the role of the government has been harmful more so than it has been helpful. Utilizing a case study of private railways in Japan, this research advocates the privatization of urban transit systems by presenting evidence that private ownership could help boost transit ridership and increase efficiency. A second purpose of the study was to determine whether or not successful privatization efforts in Japan are applicable to public transportation in the U.S. The research used historical and content analysis of archival records and past literature as well as intensive interviews with those who has had experience with Japanese railways. The study indicated that the success of privatized railways in Japan is engrained in its history as well as a result of decreased government intervention and better management strategies. Key Terms: privatization, public transportation, railway reform, Japan Introduction Understanding The Need for Privatization Government ownership of public transportation has not achieved success in urban settings around the world. In the United States, the transit industry has reached an alltime low now that declines in tax revenue have forced major cuts in the urban transit services. There are other factors that contribute to this inefficiency such as deteriorating rail infrastructure and employee pensions and health care plans, which continue to put a growing burden on taxpayers (O’Toole 1). These results can be attributed to a lack of urgency by the government in preventing the aforementioned problems. Studies have Privatizing Public Transit 1 shown that private ownership is more efficient than public when it comes to owning and managing urban transit systems. The main goal of the study was to provide an assessment of the history and transit ownership-management structures that led to success of privatization in Japan while exploring the concept of applying it to urban transit systems in the United States. I examined two major railway types in Japan and the different ways it is owned and managed: private Japan Railway (JR) companies and public/third sector companies. In order to understand transit statistics relevant to the research project, knowledge of the different types of railways in Japan is necessary. The project focuses on the history of JR companies, which was previously known as Japan National Railways (JNR) prior to the 1980’s. As the rest of the world experienced changes to their public transportation systems due to car ownership, JNR tried everything they could to preserve their railways. Instead of allowing it to run deficits, JNR was divided and privatized into six railway different entities, the JR companies (Imashiro 51). In looking at the JR, I analyzed railway statistics and deemed revenue and ridership as the measuring sticks of success. I also compared the statistics between the two major railway types in Japan as well as with Amtrak in the U.S. The study was framed around this criterion and revealed how railways in Japan define success and how they continue to operationalize this. The next step was to analyze the ways in which the railways are managed today and how they contribute to higher passenger traffic and increasing revenue. Through an assessment of railways in Japan, I found that privatization is successful because of the organizational structure that features less government intervention and better business management strategies. In Japan, privatization works because of reduced subsidies, revised business strategies that include development around rail stations and restriction of capital expenditures to internally generated funds, and demographic trends that show the clearing out of the countryside and regional cities. More importantly, Japan’s history relating to the development of their rail networks is unique and unlike that of the United States. Literature Review The Case Against Government Influences As the financial problems of public transit continue to grow in the U.S., researchers and policy makers are beginning to question its effectiveness in urban areas. The current recession has reduced tax support for transit, making it hard for transit service to be maintained at optimal levels. In addition, the public transit system is believed to be moving backwards. This has led to a reconsideration of the strategy of transferring public transportation services over to the private sector. Cities that are looking to revitalize their public transportation opt to look at privatization efforts put forth by Japan on their transportation system. According to Fumitoshi Mizutani and Suji Uranishi, the preferred type of transportation in Japan is still the automobile, but its Japan Railway experiences heavy usage as well (3). Privatization of transportation systems has shown success in some cases and disastrous results in others. Many researchers argue that a huge reason for the failure of government-regulated public transit results from subsidies given to them. When the government takes over and fully controls a previously privatized transit company, they provide financial assistance that raises the cost of public transit through higher wages and Privatizing Public Transit 3 the threat of unionization (Scholl 145). Congress requires that union support be gained before any transit agencies are eligible to receive any form of federal subsidy. Karlaftis and McCarthy argue that rising costs created by subsidies leads to decline in productivity lack of innovation and initiative, and failure to manage finances properly. Subsidies justify flat and low rates for public transit use whereas “privatization better rationalizes transit activities and generates efficiency gains in urban transit provision” (Karlaftis and McCarthy 32). Privatization, along with the removal of subsidies, is believed to help alleviate inefficient and debt-ridden public transit systems. Karlaftis and McCarthy (1999) examine the effects of privatization on public transit costs. Like Scholl, they find that the lower costs of transit in comparison to the public sector are made possible through lower wages. Private firms work under the motivation of profit and seem to be offering benefits that purely public transit lack such as “labor cost differentials, diseconomies of scale, increased flexibility of service provision and work rules, and increased competition” (Scholl 145). Drivers for private firms are generally paid substantially less than public transit operators and receive less benefits. However, public transit service is more labor intensive and have less flexible work regulations. According to Karlaftis and McCarthy, privately owned and operated systems are able to gain more output per dollar and higher amounts of revenue as well as better financial management compared to the public sector and a lot of it has to do with more efficient use of labor (31). For example, privately owned companies encourage workers to work on maintenance and other activities during off-peak periods. In a comparative study that looks at public and private sector costs of urban transit systems in the Province of Ontario, Canada, Harry Kitchen (1992) provides statistics that reveal the differences in per-unit operating costs of the two transit services. Kitchen rejects quality of service, state of technology, and price of inputs (price of labor, equipment, and energy) as the reasons behind the differences in per-unit operating costs. Instead, he finds operational efficiency to be the main component in the variation of operating costs and attributes it to “lower hourly wage rates for transit operators (drivers) and greater vehicle use in privately contracted systems” (Kitchen 122). After evaluating the different aspects of operational efficiency, Kitchen found that the provision of urban transit systems by a privately contracted firm was much less expensive than provision by a public body (116). Publicly owned and operated transit systems are susceptible to economic downturns. As tax support for transit gets reduced, fares either get raised or services get cut. For example, the Great Recession in the United States caused the Chicago Transit Authority to lay off “1,100 workers, or about 10 percent of its work force” (O’Toole 7). Eventually, these types of cutbacks will reduce profit and level of ridership. Motivated By Profit Private transit firms have the motivation in the form of market competition to increase productivity, keep transit equipment effective, and avoid the construction of unnecessary and expensive infrastructure. Opponents of public transit privatization argue that cities are opting to build expensive rails over buses that offer service at a much cheaper price. Several things are thought to come with the privatization of transit. Some Privatizing Public Transit 5 examples include improved transit service in the inner cities and the replacement of these high-cost railways with low-cost bus services (O’Toole 20). Most states are serviced by public transit monopolies, though there are private companies where private transit is allowed. Jitneys and other types of shared transit service are prevalent in cities such as Puerto Rico, Chile, Brazil, Argentina, New Jersey, New York, Miami, San Francisco and Los Angeles. Nemer and Teal (1989) outline the impact of the Los Angeles jitney experience and its quality of service through surveys with passengers. Jitneys, privately owned and managed vehicles that operated “on relatively fixed routes with unspecified user-defined stops and unscheduled headways,” showed considerable success in Los Angeles during the 1980s. Jitney operations eventually fell apart due to competition with the Southern California Rapid Transit District, but demonstrated certain qualities that could prove beneficial under better circumstance. Currently, Los Angeles is connected to San Francisco and Las Vegas through intercity bus services referred to as “Chinatown buses.” Though it cannot be considered urban transit, it does provide a private transportation success story whose lessons are useful for public transit” (O’Toole 19). Different Strategies of Privatization Complete shift of public transportation into the private sector is not the only strategy of privatization. Contracting appears to be most common form of privatization, at least in the United States. Scholl (2006) examines the contracting of public transit that allows for government-owned systems to be operated by public firms, “With contracting of public transit, the public agency coordinates schedules, routes, and fares to overcome the problem of multiple providers, while the private operator owns and maintains vehicles and hires drivers” (144). Despite its popularity, Babitsky and Perry (1986) find that, in terms of efficiency, there was little to no difference found in contract managed systems versus publicly managed ones (63). Although Scholl does see costs savings under these conditions, it is at the cost of service quality and safety, “Furthermore, lower wages and higher turnover rates associated with contracting may be in turn related to the observed increase in accidents and lower quality transit service” (156). Therefore, it may be important to review case studies of both forms of public transit regulation to determine what makes them more appealing than other systems, especially given its success in the 1980s (Babitsky and Perry 64). Lack of Consensus Regarding Privatization Not all literature on privatization is in support of it. Todd Litman (2011) argues that privatization tends to reduce the quality and cost of services and does not have the benefits of publically transit owned systems. According to Litman, privatization can cause declines in service because private firms only respond to times and locations with high demand. There will be an inconsistency in fares (lower on popular routes, higher elsewhere) that will turn riders to automobile travel. Instead of purely privatized, selffinancing public transit, Litman suggests government owned bus lanes and stations with operation conducted by private companies. He concludes that transport infrastructure privatization (roads, rail and urban transit) may be feasible in other urban settings, but has problems and costs that are understated in literature advocating privatization in the United States. Privatizing Public Transit 7 Literature on the privatization lacks a clear consensus on the degree of its success. Japan’s privatized forms of urban transit, however, have shown to be effective. The case study on Japan Railway provides further evidence that privatization of public transit can work under certain circumstances. Current literature on the topic fails to analyze the different settings required in order for privatization to work. These conditions and developments have been analyzed in detail in order to improve the struggling public transportation systems in the United States. Through a thorough investigation of railways in Japan, I will detail the organizational structures that allows for higher transit ridership and improved efficiency compared to public transit. Furthermore, my research will Research Strategy Multiple Approaches The case study portion of the research project was done on railways in Japan, particular the JR companies. The JR companies were chosen because they underwent a successful shift from government-owned to privatized and unsubsidized entities. In Japan, the primary means of moving from one place to another is through rail transportation. Its history offers a strong contrast from other countries in the sense that it did not completely follow the conventional trends surrounding transportation. It provided detail on their process model and how their plan of privatization manifested itself over the years. It also revealed lessons about what is missing and can be improved upon. These reasons make Japan the optimal candidate for studying privatization. The research utilized researched based on both qualitative and quantitative data. It relies mainly on two different types of methodologies which include: (1) a case study done through content analysis and (2) interviews from professional and ethnographic standpoints. Content analysis of the privatization of public transportation in Japan was gathered via the library and Internet. Specifically, content analysis was done on print media regarding privatization in Japan. Sources were mainly gathered at Geisel Library, but ventures to organizations outside of the UCSD campus, such as the San Diego Public Library, were made as well. The data came in a variety of forms, including books, reports, essays, debates, editorials and newspaper articles. The history of Japan was mainly uncovered through newspaper articles and academic journals in electronic form. This was the optimal method because it made drawing certain themes about the development of its railways feasible and convenient. My research also includes the secondary data analysis of transit statistics gathered from reports on official websites. I found the use of online sources much more flexible yet specific to my needs, which is perfect given the time constraints of the research project. This portion of the data collection focused on the early events regarding the railways and the dynamics that paved the way for its privatization. It relied on information about previous and current political influences, management tactics, and transport markets to draw inferences about the change in ownership. The findings gathered from content analysis of printed media were straightforward and sufficient, especially when combined with the use of interviews. There were two types of interviews that were conducted for the research. The first interview was done with Stephen Smith, a journalist who specializes in the history of urbanism. The interview with Smith, who has blogged for outlets such as Forbes.com and Privatizing Public Transit 9 The Atlantic Cities, allowed for firsthand knowledge about the research. It was important to understand opinions and values about privatization on a professional level. This interview consisted of five to ten questions and was conducted through electronic messages. The second interview was conducted with Keita Yamagata, a Japanese student at UCSD who frequently visits Japan. His answers provide insight on the effects of privatization of urban transit systems from an ethnographic perspective. This interview was also had five to ten questions, but was conducted in-person. Both interviews were semi-structured, meaning they were focused to a certain degree but had room for conversational exchanges in order to clear up any miscommunications. It was helpful to obtain different perspectives on specific issues. I sought not only for just answers, but also the reasons behind those answers. Limits to the Research Despite the level of detail that has gone into the research of the privatization of public transit in Japan, there are limitations that hinder the final product. The content analysis portion of the research is definitely limited by the amount of material available, which may cause certain aspects to be left out. Other researchers may disagree with the way that I have interpreted the information, leading to conflicting opinions and findings. In addition, using relational analysis to connect privatization in Japan to other urban settings could be prone to error. Secondary data analysis regarding transit statistics has limitations as well. Using previously collected data can lessen the validity of the research because the variables may differ from what I am looking for. Furthermore, some of the statistics gathered for the JR companies are in Japanese and required the help of a translator. Converting revenue from yen to U.S. dollars proved to be most problematic. Although interviews with a professional with knowledge of Japan Railway have been conducted, there is no possibility of conducting on-site surveys and interviews with a variety of people who actually utilize the railways on a daily basis. The ethnographic interview makes up for the lack of immediacy, but the research is still somewhat limited. In a semi-structured interview, interviewees are open to ask me to clarify certain questions, but I found that this sometimes got us off-topic. While I appreciate the desire to provide a clear answer, I found that this sometimes interrupted my lingering thoughts. Additionally, the research does not actually apply the strategies gained from privatized transit in Japan onto other systems of transit. I will do my best to theorize the possibilities, but the application of these strategies may not display the same success. Analysis and Findings In this section, I will provide the findings from my studies and organized it into three areas. First, I will examine the history of the railways and the related dynamics that accompanied its privatization in the past. This suggests that perhaps Japan’s processes were distinctive to its history and cannot be replicated elsewhere. Next, I will discuss the statistical details that support the effectiveness of private railways and suggest that urban transit systems should change hands in ownership, from public to private, in order to increase productivity and profitability. Finally, I will analyze several management strategies under privatized railways and propose ways that they contribute to its success. Privatizing Public Transit 1 1 A Brief History In assessing the effort of privatization, it is important to understand the history of JNR and JR companies as well as the history of Japan itself. For the purposes of the project, we began our assessment of the railways starting in the early- to mid-twentieth century. The emergence of JNR came on June 1st, 1949, soon after the end of World War II (WWII). In our interview with Smith, he claimed that the destruction of the country during the war was actually a blessing because it did not allow them “the luxury of building inefficient and wasteful highways and subsidizing suburbs.” Instead, the Japanese renovated their government railways after the war, as the economy started to pick up again years later. The railways eventually became the main source of transportation in Japan in 1950, accounting for 92% of passenger transport (Imashiro 51). In the 1960s, the Japanese continued investing heavily in the modernization of their existing trunk lines (Wakuda 60). Despite the immediate success of the railways following the war, the JNR began to face growing problems. Population grew from 99 million in 1965 to 121 million in 1985, leading to congestion on railways (Wakuda 60). The second major event that led to the privatization of JNR was the rise of private automobile ownership, which increased as the population grew. Vehicle ownership, along with the emergence of private bus services and increasing income levels, meant that railways were no longer monopolizing the transportation market in Japan. As a result, JNR attempted to make up for their losses by increasing fares, reducing staff, and asking for more government subsidies (Imashiro 51). The government failed to support the railways because of decreasing tax revenues; however, they continued to invest in it due to political pressures. In 1987, the government railways were eventually divided and privatized into six railway companies with the JR East, JR Central and JR West being the main profitable entities. Critical Events Prior to the Privatization of JNR Date Event End of World War II 1945 Government railways reestablished as Japanese National Railways 1949 Increasing popularity of the domestic automobile 1970s JNR divided and privatized as Japan Railways Group 1987 Figure 1: Critical Events Prior to the Privatization of JNR Source: Japan Railway & Transport Review Our findings demonstrate that certain aspects of history have allowed for natural progression toward privatization. For instance, urban cities that are suffering from the same inefficiency and unprofitability in terms of railways today are met with different circumstances. The problems that JNR faced in the past mirror those that the U.S. is currently confronted with. However, highways and suburbs are an integral part of their infrastructure and have become part of the culture there. In Japan, lack of parking space and traffic congestion acted as a deterrent for those who preferred to travel by road. In American, almost every household is equipped with a car whereas this is nearly impossible in Japan because of the shortage of land. People live in apartment complexes and have few parking spaces. Add on the high cost of purchasing and maintaining a car and it is easy to see why it makes sense for the Japanese to just use the railway system (Smith). For Americans, it is most convenient to travel with automobiles. Fortunately, the Japanese were able to identify automobile’s rise in popularity and acted accordingly to stimulate their public transit system. Railway as a mode of transportation has existed in Japan for centuries. They have managed to develop a certain etiquette that guides them in getting on and off the trains in Privatizing Public Transit 1 3 an efficient manner (Yuko 5). According to Yamagata, culture, as it has developed through history, is important in thinking about success of privatization for the U.S. He started that “Japanese accept transit more as a result of Japanese culture.” Public transit is part of their upbringing and he sees no big inconveniences with using public transit (other than the fact that it does not run past 12:30AM). He also attributes the popular use of public transit to the patience that is inherent to his people. The analysis of these events is where the research shows that there is a correlation between the history of the railways and its success as privately owned entities. We suggest that privatization of urban transit systems will not hold the same success across eras and regions. If anything, the findings suggest that by exploring how privatization was done in the past, cities can consider new ways of envisioning how it can be done in the future. Statistical Analysis The first comparison was made between two major railway types in Japan in order to highlight this success: private JR companies and public/third-sector companies. The research has determined that success is based on two factors: profitability and productivity. Simply put, can privatized public transit get people where they need to go and is there enough revenue generated to sustain its operations? In terms of productivity, a critical component used to measure it would be the amount of land the railway covers per kilometer. Route Length of Japan Rail Network, March 1993 (kilometers) JRs 2,628.3 PRs 218.6 Total 2,846.9 Density (Area) 34.1 Hokkaido Island 181.9 1,037.7 55.2 Shikoku Island 855.8 2,100.7 541.6 2,642.3 62.7 Kyushu Island 7,502.0 2,979.6 10,481.6 80.7 East 1,994.7 1,441.4 3,436.1 117.3 Center 5,059.1 1,860.2 6,919.3 96.4 West 20,140.6 7,223.3 27,363.9 72.9 Total Figure 2: Route Length of Japan Rail Network, March 1993 Source: Metropolitan Traffic Annual, Railroad Almanac, and Railroad Traffic Statistics Annual *PRs are publically owned railways What is clearly noticeable is that the JRs routes run more than double the distance of the public railways, with 20,140.6 kilometers in length to 7,223.3 kilometers. When you look at these statistics, it is clear that privately owned railways are much more efficient in terms of its accessibility. It tells us that the JR companies could perhaps reach areas that the public companies do not. Next, we compared statistics of the JRs to those of Amtrak in the U.S. The Ministry of Land, Infrastructure, Transport and Tourism reports that, in 2000, the JR companies accounted for roughly 149,561 in passenger-miles (million) and continued to increase each year. In the same year, statistics from the National Association of Railroad Passengers show that the U.S. Amtrak only accrued 5498 in passenger-miles (million). A critical opponent of defining success in terms of public transportation is the amount of passengers that it carries per mile. Despite congestion, Yamagata described the appeal of railways in a positive. He feels that he can get anywhere he needs to go with ease and on time. That is because the trains are almost always on time and a couple of minutes late at worst. During rush hour, he admits that congestion can be irritating, but it is something Privatizing Public Transit 1 5 that you get used to. If you feel that a train is too packed, another one will come within five minutes. Punctuality is an important factor when it comes to productivity. For the JRs, the delay percentage is around 10%. This is a trend that has been sustained for nearly a century (Yuko 1). Conversely, in 1999, Amtrak recorded a 16.7% delay and has seen a decline only in recent years. The ability to get riders to their destinations on time proved true for private railways as well. When it comes to profitability, there is a large discrepancy between revenue statistics of the JRs versus Amtrak. Passenger revenue for the private JRs peaked at ¥59,920 (100 million yen) in 2005. That number translates to nearly $780 billion in U.S. currency. In the same year, Amtrak was able to generate $1897 million in passenger revenue. The lack of profitability of the Amtrak can be attributed to poor management and inability to get riders where they need to go and on time. Indeed, we see this trend of productivity and profitability for private railways in Japan. The findings show that the private railways are the dominant mode of transportation in Japan and serve more routes than publicly owned transit. In comparison to railways in the U.S., the JRs show they have carried more passengers per mile and continue to generate more revenue. However, we also want to draw attention to the ways in which the JRs are managed to show the methods that contribute to its success. Methods of Ownership Privatization of urban transit systems bring upon many different strategies in terms of management. There are many different reasons why Japanese trains are different from the rest of the world, specifically the U.S. Amtrak. The ownership-management techniques are responsibility its productivity, profitability, and punctuality: (1) competition between railways, (2) lack of political intrusion, and (3) business diversity in surrounding land use. Competition between railways is important for many reasons. One of them is to foster a sense of urgency in providing service that attracts ridership. This leads to better service from railway operators and innovations in railway technology, which contrasts largely with the transit innovation crisis going on in the U.S. Cities in the U.S. are taking on projects that they are unable to pay for; this leads to more debt for the government, something that eventually led to the downfall of JNR (O’Toole 12). Allowing private businesses and developers pay for maintenance and construction as they compete with other corporations are the perfect way to stimulate the declining transit system. Privatization also features lessened political intrusions, which proved to be beneficial to everyone, including the government itself. In the U.S., the Amtrak generates most of their funds from taxes and not transit fees. This results in less feedback from riders. Also, as we can see in both cases, tax crises during the recession prove that publicly owned transit systems are not financially sustainable. This contrasted sharply with Smith’s opinion of the government’s role in the operation of the JRs, who believed that there are remaining political intrusions that hinder its cause. He feels that price controls and other interventions are making it hard for private systems to expand, which results in crowding. He suggests raising their price by 50% during peak hours and using the money to buy European technology. This will allow the Japanese to expand their systems and alleviate much of the crowding (Smith). One management implication is clear. While the findings show that the less political intrusions are correlated with better efficiency in railways, there are some that remain. Privatizing Public Transit 1 7 The amount of literature making their case against subsidies is justified given the JNR’s growing debt in the 1980’s. Over a period of four years in the 1980’s, the JNR received more than $27.8 billion in subsidies (Kopicki and Thompson 79). It is useful to set limits to how much subsidies are given during privatization. Not only will this be beneficial to the JR companies, but the government will benefit as well. The JRs as taxpayers contribute a net positive flow to the government (Figure 3). Fiscal Effects of JNR Privatization Taxes and Contributions Subsidies Balance 1985 435 5,455 -5,021 1986 455 3,433 -2,977 1987 2,006 1,761 245 1988 2,234 1,918 315 1989 2,092 5,755 -3,664 1990 2,722 1,428 1,294 1991 4,039 984 3,055 Figure 3: Fiscal Effects of JNR Privatization Source: Metropolitan Traffic Annual, Railroad Almanac, and Railroad Traffic Statistics Annual Smith also calls for more development around stations, but the truth of the matter is that there is already enough to generate success for the railways. He thinks that they already do allow a lot of density, but more is always better in this case, especially near the centers of Tokyo and Osaka. The demand is enormous there despite the relatively laissez-faire land use policy (Smith). For many years, the JR companies have engaged in business diversification and community development along rail lines (Saito 3). What the developers believe is that any deficits from the railway operations will be covered by revenue from surrounding businesses. In countries such as the U.S., there simply is not enough freedom, in terms of government regulation, to use business development as a way to attract riders. Conclusion By drawing on several types of existing literature and interviews with specific individuals, we learned about the management techniques that made privatization work in Japan. For instance, the ability for privately owned railways to act as developers and build around rail stations contributed to its attractiveness as a mode of transportation. We backed up the effectiveness of Japan’s privatization efforts with statistics that compared the JRs with public railways in Japan and Amtrak in the U.S. The general theme was that the JRs covered the most route length in Japan and outperformed Amtrak in terms of passengers carried per mile and revenue generated. However, what became clear while using historical methods for the research was how the different events helped pave the way the privatization of Japan’s urban transit system. It was helpful in showing how phenomena such as existing infrastructure and popularizing trends wound up making Japan a unique case study for the research topic. The research revealed that its privatization was a distinct occurrence and likely cannot be duplicated in other urban areas. In recent years, public ownership of transit in the U.S. has led to declines in productivity and deficits in revenue. As a historical/comparative study of private railways in Japan, the findings from this research project have analyzed the major themes within privatization that make it work. It sought to look for patterns in the history of different Privatizing Public Transit 1 9 cultures. Even though we discovered that the JRs are more productivity and profitable, we suggest that the U.S. already has infrastructure that support the automobile, which has become engrained as a part of their history and culture. Yet, aside from railways, there are other urban transit entities that can be privatized, such as buses. We suggest that U.S. policymakers and urban planners continue to investigate the process of privatization so that a happy medium can be reached between public transit and the automobile under it. 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