Office of Project Management Metrics Report Presentation Phil Braun Project Management Consultant – Alliant Energy – Office of Project Management 1 Framework Metric Report is run at least monthly (some are every two weeks) Every project is assigned two dates and two dollar amounts Triangle Inner – Finish date (based on Project Schedule) and dollar amount are updated every two weeks Triangle Outer (Goals) – Finish date and dollar amount to include contingency (Determined in Project Charter and Project Change Requests) Comparing the current TI to the TO every reporting period = Remaining Contingency 2 Triangle Outer Cost/Date Triangle Inner Cost/Date 2 Metrics (continued) When completed, the final report will contain the following worksheets in an Excel Workbook for each project governed by OPM: Accomplishments Dashboard Vendor Scorecard Change Management Dashboard Metrics Report Task Graphs Project Performance Graphs Resource Allocation Resource Non-Working Time Triangle & Benefit Summary Risk Matrix Issues Matrix Communications Matrix Training Matrix Decisions (Updates at least monthly) 3 3 Accomplishments Following questions are answered by the Project Manager in the Accomplishments page in the project metrics report: Review Date Project Driver (Time, Cost, Scope) Overall Project Health (Completed by OPM using Project Dashboard) Executive Summary Key Decisions, Issues, and/or Risks Significant Accomplishments Since Last Meeting Major Work Planned Over Next Period Comments Follow up Items from previous meeting Outcome of Action Items from Previous Meeting 4 4 Project Dashboard Used to communicate status of the project. Information taken from latest metric report and put into Microsoft Excel Dashboard is then made into .pdf file and placed on Company Intranet Data entered into input area that drives formulas to calculate variances and determine overall status color All Projects are rolled up to Portfolio Dashboard 5 5 Project Dashboard (continued) Input area Input Data Project Name: Quantifable Benefit: Example Project N/A Time Contingency Project Start Date: May 7, 2008 TI (Scheduled) End Date: December 19, 2008 TO End Date: December 31, 2008 TO Duration in Weeks: 34.00 TI Duration in Weeks: 32.29 Time Contingency %: 5.04% Points Deducted: 0 Indicator (all caps): GREEN Average Task Completion Rate Current: 15% Previous (2 weeks Prior) 100% Previous (3 weeks Prior) 100% Average: 72% Points Deducted: 0 Indicator (all caps): GREEN PMPA Score Score: N/A Points Deducted: 0 Indicator (al caps): GREEN Business Group: Executive Sponsor: Project Sponsor: Project Manager: Project Consultant: General Joe Smith Jane Smith Tom Project Mike Consultant Status Date: Phase: Primary Driver: 5% G September 19, 2008 Execute & Control Time Risk Overall Risk Score: Risk Indicator: 7% G 9.08 MEDIUM Resource OverAllocation Does it Exist: Yes Points Deducted: -0.5 Indicator (all caps: YELLOW Project % Duration Complete: Project % Work Complete: Calendar Duration % Complete: 64% 41% 57% Please update project description in the box located in the dashboard Overall Score Score: Overall Project Health Indicator: 6 Inserted Calculated Cost Contingency Triangle Inner Cost: $191,926 CTD (From Cost Tab in Metrics): $110,071 Triangle Outer Cost: $207,500 Cost Contingency $: $15,574 Cost Contingency %: 7.51% Points Deducted: 0 Indicator (all caps): GREEN 4.5 GREEN 6 Project Dashboard (continued) Calculated Fields Time and Cost Contingency Color indicator based on matrix Calendar Duration 1 to 24% 25 to 49% 50 to 74% 75 to 99% Cost or Time Contingency: greater than 25% 20% to 24.9% 15% to 19.9% 10% to 14.9% 5% to 9.9% 0% to 4.9% less than 0% Green Green Green Green Yellow Red Red Green Green Green Green Yellow Red Red Red Yellow Yellow Green Green Yellow Red Red Red Yellow Yellow Green Green Red Red Red Red Yellow Yellow Green Red Points Deducted Red -1.5 Yellow 0.5 Green 0 7 100% 7 Project Dashboard (continued) Calculated Fields Average Task Completion Rate: Average Tak Completion Rate: Red Project has a task completion rate of less than 50% Yellow Project has a task completion rate of 50 to 59% Green Project has a task completion rate of greater than 60% Points Deducted -1 -0.5 0 Resource Over allocation Resource Over allocation: Yellow Project resources are over-allocated Green Project resources are not over-allocated Points Deducted -0.5 0 PMPA Score PMPA Score: Red PMPA Score, equal to or less than 84% Yellow PMPA Score, 85 to 94% Green PMPA Score, equal to or greater than 95% 8 Points Deducted -1 -0.5 0 8 Project Dashboard (continued) Overall score calculation Every new project starts with a total of five (5) points. The resulting score determines the overall project health indicator as follows: GREEN equal to or greater than 3.5 and up to 5 points; YELLOW equal to or greater than 2 and up to 3.4 points; RED equal to 0 and up to 1.9 points If a project is projecting over budget or late,then its Overall Health will be indicated as “RED.” 9 9 Project Dashboard (continued) Example Project Project Dashboard Project Name: Overall Health: Status Date September 19, 2008 Quantifiable Benefit: GREEN Phase: Execute & Control N/A Primary Driver: Time Key Indicators: Time Contingency: 5.04% GREEN Cost Contingency: 7.51% GREEN Average Task Completion Rate: 48% RED Overall Project Risk: 9.08 MEDIUM Resource Over-Allocation: Yes YELLOW PMPA Score 91% Project % Duration Complete: 64% Project % Work Complete 41% Calendar Duration % Complete: 57% Project Start Date: 5/7/2008 Business Group: General Triangle Outer Date: 12/31/2008 Triangle Inner Date: 12/19/2008 Triangle Outer Cost: $207,500 Triangle Inner Cost: $191,926 Executive Sponsor: Joe Smith Project Sponsor: Jane Smith Project Manager: Tom Project Project Consultant: Mike Consultant Project Details: PLEASE CONTACT OPM FOR THE LATEST METRICS REPORT Project Description The purpose of the project is to complete a pilot implementation of a software package. 10 10 Vendor Scorecard Vendor Scorecard is completed by the Project Manager to track Vendor performance on a project. The following data is tracked: Overall Vendor Performance Project Name Vendor Name (one report done for each vendor if multiple vendors on project) Type of Contract Contract Dollar Amount Purpose for Vendor Has this Vendor been used on a previous contract? Current Risk Score for Vendor portion of Risk Matrix and Risk Level for Vendor Questions on Vendor Performance Each section contains a comment area that can be used if needed 11 Vendor Scorecard Questions Resource (Red, Yellow, Green, N/A – Answers) Is the vendor providing enough resources to get the work done? Are the vendor resources knowledgeable about the product? Is the vendor responsive to questions and requests? Is the vendor Project Manager performing effectively? Performance (Yes, No, or N/A – Answers) Are deliverables being completed on time? Is the cost still in-line with the current contract? Is the vendor providing tasks that are essential for project success and are they updating those tasks on timely basis? Is the vendor meeting quality expectations? Issues (Taken from Issues Log – Automatically calculates Red, Yellow or Green) Customer Satisfaction (Yes, No, or N/A – Answers) Meets commitments made to Stakeholders? Is the Project Manager satisfied with the vendor? Is the Project Team satisfied with the vendor? Escalation (Yes, No – Answers) Have you had to escalate any issues to the vendor’s management? If yes, were the issues resolved as expected? Vendor Milestones (Green or Red based on if Milestone is completed on time) Updated from metrics report 12 Vendor Performance Scorecard Yellow Overall Vendor Performance Project Name: ABC Project Vendor Name: Ucandoit Corporation Type of Contract: Purpose for Vendor: Time and Materials $2,568,235 Contract Dollar Amount: To install a very important system for the company No Has this Vendor been used on a previous contract? Current Risk score (Vendor) Score 9.5 Risk Level MEDIUM Resource Is the vendor providing enough resources to get the work done? Are the vendor resources knowledgeable about the product? Is the vendor responsive to questions and requests? Is the vendor Project Manager performing effectively? Overall Resource Indicator: Example of Vendor Scorecard (Page 1) Green Yellow Red Green Red/Yellow/Green or N/A Red/Yellow/Green or N/A Red/Yellow/Green or N/A Red/Yellow/Green or N/A Yes Yes Yes/No or N/A Yes/No or N/A Yellow Comments on Resource Section Performance Are deliverables being completed on time? Is the cost still in-line with the current contract? Is the vendor providing tasks that are essential for project success and are they updating those tasks on a timely basis? Is the vendor meeting Alliant Energy's quality expectations? No Yes Yes/No or N/A Yes/No or N/A 20 2 10% Total Issues Vendor Issues Calculated Yellow Overall Performance Indicator: Comments on Performance Issues Number of open issues on the issue log: Number of issues that are vendor related: Percent of issues related to vendor: Overall Issues Indicator: Green Comments on Issues 13 Customer Satisfaction Meets commitments made to Alliant Energy Stakeholders? Is the Project Manager satisfied with the vendor? Is the Project Team satisfied with the vendor? Yes Yes No Yes/No or N/A Yes/No or N/A Yes/No or N/A Yes Yes Yes/No Yes/No Yellow Overall Customer Satisfaction Indicator: Comments on Customer Satisifaction Escalation Have you had to escalate any issues to the vendor's management? If yes, were the issues resolved as expected? Overall Escalation Indicator: Example of Vendor Scorecard (Page 2) Yellow Comments on Escalation Vendor Milestones UID 1 2 3 4 5 Milestone Name Vendor Milestone 1 Vendor Milestone 2 Vendor Milestone 3 Vendor Milestone 4 Vendor Milestone 5 T.I Date 27-Oct-08 15-Mar-09 23-Apr-09 2-Sep-09 2-Jul-09 Overall Milestone Indicator: T.O Date 22-Jan-09 10-Feb-09 9-May-09 1-Sep-09 23-Sep-09 % Complete Difference (in days) 100% 100% 0% 0% 0% 87 -33 16 -1 83 Indicator Green Red Green Red Green Red Comments on Vendor Milestones Yellow 14 Project Change Management Dashboard Project Change Management Dashboard Project Name: Status Date: ABC Project 5-Jun-09 Overall Change Management Status 1 Are the business units that will own and support the technology or integrated system aware change is coming? 2 Have the following questions been answered for each of the stakeholders? 1) why is this change happening 2) what's in it for me 3) what are the risks of not changing 4) what are organizational benefits 3 Yellow No YELLOW Started Are the business units that will own and support the technology or integrated system aware of the on-going operational support needs once the project is implemented? Yes Started 4 Has management of the business units been involved in the project's development? 5 Have the technology end-users been involved in the project's development, including requirements definition, vendor selection, prototype evaluation, testing, etc.? No Started 6 Do the business units have the required staff to operate and support the technology or integrated system? 7 Have training programs dealing with all required aspects of the technology and on-going support been identified and developed? No GREEN YELLOW RED YELLOW RED Yes GREEN Started YELLOW Have the business units budgeted funds required to support the on-going operation? No RED Have the change management tasks required to transition the project to operations been defined and are they included in the project schedule? Yes Has the impact of changes to the workflow processes been evaluated, defined and explained to all who may be impacted by the change? No 8 Have training dates, funding and trainers been identified and scheduled? 9 Has the business units' staff been trained to operate and support the technology or integrated system? 10 11 12 RED 13 Does the communications plan include change management aspects related to the project or system being implemented? 14 Are the business units willing to take on the operation and on-going support of the technology or system? 15 GREEN RED Started YELLOW Yes GREEN Metrics Report The metrics report is ran by using a macro that exports a Microsoft Project schedule to a Crystal Reporting engine that then exports the following information to Microsoft Excel. Metrics completed in categories: Project Plan Summary Date Summary/Task Summary Tracking Milestones Cost Summary/% Completion Rate Miscellaneous Comments Audit Summary Metrics Summary Project Plan Audit Project Plan Metrics 16 16 Metrics Report (continued) Project Plan Summary Project Plan Summary: Date Prepared: Project: OPM Project ID: Project Manager: Project Sponsor: Scheduled Status Date: Report Completed By: Report Reviewed By: 17 22-Sep-08 Test Project 200804 Joe Smith Jane Smith 19-Sep-08 Bob Smith Jackie Smith Last Status Date: Current Status Date: 05-Sep-08 19-Sep-08 Difference: Next Status Date (estimated): 03-Oct-08 Difference: Next Meeting Date: 08-Oct-08 17 14 days 14 days Metrics Report (continued) Date/Task Summary Date Summary: Baseline Finish Date: Triangle Inner Date: Triangle Outer Date: Time Contingency: 18 Task Summary: 30-Jan-09 19-Dec-08 31-Dec-08 12 days Total Number of Tasks: Total Remaining Tasks: Total Remaining Hours: Previous Total Remaining Hours: 18 152 79 1,373 1,462 Metrics Report (continued) Tracking Milestones List of Milestones set by Project Manager Fields Tracked include the following: Task Name Triangle Inner Date Triangle Outer Date % Complete Difference in weeks 19 19 Metrics Report (continued) Cost Summary/% Completion Rate Cost Summary: Triangle Inner Cost: Triangle Outer Cost: Cost Contingency: 20 % Completion Rate: $4,208,539 $4,547,518 $338,979 Project Duration % Complete: Project Work % Complete: Calendar Duration % Complete: % Budget Consumed: 91% 84% 66% 68% 20 Metrics Report (continued) Miscellaneous # Scope Change Requests Approved changes to scope on the project PMPA Score Internal score used to gauge strength of schedule CSAT (Customer Satisfaction) Score Currently in progress to determine best way to capture metric Miscellaneous: # Scope Change Requests: PMPA Score: CSAT Score: 21 N/A N/A 21 Metrics Report (continued) Comments Used to comment on changes that may need to be made to schedule Used to relay information regarding schedule and metrics report 22 22 Metrics Report (continued) Audit Summary Audit Summary: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 23 Tasks with remaining duration greater than 10 days: One start and one finish task? Tasks with no predecessors: Tasks with no successors: Critical Path (number of tasks and percentage): Constraints: Tasks with negative slack: Activities with actual dates in the future: Tasks not re-scheduled: Resource over-allocation: Cost model applied: Standard settings applied (date checked): 0 Yes 1 1 33 0 0 0 0 Yes Yes Yes 23 42% 28-Jul-08 Metrics Report (continued) Metrics Summary Metrics Summary: 1. Tasks scheduled for completion by the current status date: 2. Tasks scheduled for completion by the current status date and actually completed: 3. Tasks scheduled for completion by the current status date that were deleted: 4. Late Tasks: 5. Tasks completed prior to the previous status date, but reported late: 6. Total tasks deleted: 7. Total tasks added: 8. Grand total of tasks completed since the last status date: 9. Percent complete ( #2 / ( #1 - #5 ) ): 10. Tasks scheduled to be completed during the next period: 24 24 13 2 6 5 0 18 12 7 15% 26 Metrics Report (continued) Project Plan Audit Displays activities that are on the Critical Path Project Plan Metrics Displays following activities: Tasks scheduled for completion by the current status date Tasks scheduled for completion by the current status date and actually completed Tasks scheduled for completion by the current status date that were deleted Late tasks Total tasks deleted Total tasks added Grand total of tasks completed since last status date Tasks scheduled to be completed during next period 25 25 8/ 200 11 8 / 9/ 200 11 8 10 /20 /1 08 1 11 /20 /1 08 1 12 /20 /1 08 1/ 1/ 200 11 8 / 2/ 200 11 9 3/ /20 11 09 / 4/ 200 11 9 / 5/ 200 11 9 / 6/ 200 11 9 / 7/ 200 11 9 / 8/ 200 11 9 / 9/ 200 11 9 10 /20 /1 09 1 11 /20 /1 09 12 1/20 /1 09 1/ 1/ 200 11 9 / 2/ 201 11 0 3/ /20 11 10 / 4/ 201 11 0 / 5/ 201 11 0 / 6/ 201 11 0 7/ /201 11 0 / 8/ 201 11 0 / 9/ 201 11 0 10 /20 /1 10 1 11 /20 /1 10 12 1/20 /1 10 1/ 1/ 201 11 0 / 2/ 201 11 1 3/ /20 11 11 / 4/ 201 11 1 5/ /201 11 1 / 6/ 201 11 1 7/ /201 11 1 / 8/ 201 11 1 /2 01 1 11 / 7/ 6/ 12 /2 6/ 009 24 /2 7/ 009 10 /2 7/ 009 24 /2 0 8/ 09 5/ 2 8/ 009 24 /2 0 9/ 09 4/ 2 9/ 009 18 /2 10 009 /2 / 10 200 9 /1 6/ 10 200 9 /3 0/ 11 200 9 /1 3/ 11 200 9 /3 0/ 12 200 9 /1 1/ 12 200 9 /3 1/ 20 0 1/ 15 9 /2 0 1 1/ 29 0 /2 0 1 2/ 12 0 /2 2/ 010 26 /2 3/ 010 12 /2 3/ 010 26 /2 0 4/ 10 9/ 20 1 4/ 23 0 /2 01 0 5/ 6/ 2 5/ 010 21 /2 01 0 Number of Tasks Task Graphs Task Completion History Graph 60 50 40 30 20 10 0 160% 140% 120% 100% 80% 60% 40% 20% 0% 1800 1200 800 600 400 200 Tasks Total Closed Linear (Tasks) 26 Scheduled Completed % Complete Total % Complete Status Date Forecasted Project Completion Date T.O. Finish Date 8/31/11 1600 1400 T.I. Finish Date 4/13/11 1000 Forecasted Project Completion Date Approximately 11/15/10 0 Linear (Total Closed) Task Completion History Graphs Task Completion History Graphs Shows the Task completion rate by reporting period Status Date Scheduled Completed 12-Jun-09 24-Jun-09 10-Jul-09 24-Jul-09 05-Aug-09 24-Aug-09 04-Sep-09 18-Sep-09 02-Oct-09 16-Oct-09 30-Oct-09 13-Nov-09 30-Nov-09 11-Dec-09 31-Dec-09 15-Jan-10 29-Jan-10 12-Feb-10 26-Feb-10 12-Mar-10 26-Mar-10 09-Apr-10 23-Apr-10 06-May-10 21-May-10 Total: 15 20 25 30 22 31 30 40 33 21 25 50 31 23 26 26 50 45 47 26 24 23 31 18 12 1153 14 18 16 14 17 12 19 26 26 15 21 31 20 16 14 14 19 32 36 18 16 22 27 11 11 756 % Complete 93% 90% 64% 47% 77% 39% 63% 65% 79% 71% 84% 62% 65% 70% 54% 54% 38% 71% 77% 69% 67% 96% 87% 61% 92% 67% Average Total Tasks Completed 14 19 26 34 24 14 27 33 36 26 34 34 24 21 16 20 22 35 39 19 20 26 28 15 18 965 Total % Complete 93% 95% 104% 113% 109% 45% 90% 83% 109% 124% 136% 68% 77% 91% 62% 77% 44% 78% 83% 73% 83% 113% 90% 83% 150% 87% Average 27 Forecasted Project Completion Date Calculates Approximate finish date based on tasks being completed every reporting period Uses trend lines for analysis Tasks Tasks Remaining Total Closed 1/15/2010 1/29/2010 2/12/2010 2/26/2010 3/12/2010 3/26/2010 4/9/2010 4/23/2010 5/7/2010 5/21/2010 1051 1054 1073 1092 1100 1103 1107 1108 1115 1125 285 265 249 225 214 197 176 149 141 133 766 789 824 867 886 906 931 959 974 992 28 Project Performance Graphs Time & Cost Contingency Percent Complete Cost Contingency % Duration Complete % Calendar Duration Complete Cost Contingency 01 0 01 0 8/ 2 5/ 01 0 8/ 2 4/ 01 0 9/ 2 7/ 2 2/ 3/ 9 01 0 8/ 2 1/ 9 /2 00 12 /9 09 11 /9 /2 00 9 10 /1 Status Date Current Period Time & Cost Contingency 10% 0/ 20 9 9/ 10 / 20 0 9 8/ 11 / 20 0 9 20 0 7/ 6/ 12 / 20 0 0 0 24 / 5/ Status Date Time Contingency % Work Complete % Budget Consumed 100% 75% 50% 25% 0% 20 1 0 4/ 24 / 20 1 0 3/ 25 / 20 1 0 2/ 23 / 20 1 09 20 1 24 / 1/ 09 5/ 20 12 /2 11 /2 5/ 20 09 9 10 /2 6/ 20 9 9/ 26 / 20 0 9 8/ 27 / 20 0 9 20 0 7/ 28 / 20 0 28 / 6/ 5/ 29 / 20 0 9 % Complete 16% 14% 12% 10% 8% 6% 4% 2% 0% 12 / % Contingency Time Contingency 8% % Duration Complete Current Period Percent Complete 91% % Work Complete 66% % Budget Consumed % Calendar Duration Complete Time vs. Work 29 84% 68% Time & Cost Contingency Time & Cost Contingency Cost Contingency 0 0 5/ 24 / 20 1 0 4/ 24 / 20 1 0 3/ 25 / 20 1 0 20 1 20 1 2/ 23 / 09 1/ 24 / 09 5/ 20 12 /2 11 /2 5/ 20 09 9 6/ 20 10 /2 20 0 9 9/ 26 / 20 0 9 20 0 8/ 27 / 20 0 7/ 28 / 20 0 6/ 28 / 5/ 29 / 9 16% 14% 12% 10% 8% 6% 4% 2% 0% 9 % Contingency Time Contingency Status Date Current Period Time & Cost Contingency Time Contingency 10% Cost Contingency 8% Contingency is the difference between the Triangle Inner Date/Cost and Triangle Outer Date/Cost Graph shows contingency history by reporting period Status Date 29-May-09 12-Jun-09 26-Jun-09 10-Jul-09 24-Jul-09 07-Aug-09 24-Aug-09 04-Sep-09 18-Sep-09 02-Oct-09 16-Oct-09 30-Oct-09 13-Nov-09 30-Nov-09 11-Dec-09 31-Dec-09 15-Jan-10 29-Jan-10 12-Feb-10 26-Feb-10 12-Mar-10 26-Mar-10 09-Apr-10 23-Apr-10 06-May-10 21-May-10 Time Cost Contingency Contingency 11% 11% 11% 11% 13% 13% 13% 13% 13% 13% 13% 9% 13% 14% 12% 14% 13% 11% 12% 7% 10% 11% 14% 11% 14% 10% 13% 9% 14% 9% 14% 9% 13% 10% 15% 9% 9% 10% 9% 9% 10% 6% 10% 6% 10% 6% 10% 9% 5% 8% 10% 8% 30 Percent Complete Percent Complete % Work Complete % Budget Consumed 01 0 8/ 2 01 0 5/ 8/ 2 01 0 4/ 3/ 9/ 2 01 0 2/ 7/ 2 01 0 9 8/ 2 1/ /2 00 9 /2 00 12 /9 11 /9 09 9 0/ 20 10 /1 20 0 9 10 / 9/ 20 0 11 / 8/ 20 0 20 0 12 / 7/ 12 / 6/ 9 100% 75% 50% 25% 0% 9 % Complete % Duration Complete % Calendar Duration Complete Status Date Current Period Percent Complete 91% % Work Complete % Calendar Duration Complete 66% % Budget Consumed % Duration Complete 84% 68% Status Date 12-Jun-09 26-Jun-09 10-Jul-09 24-Jul-09 07-Aug-09 24-Aug-09 04-Sep-09 18-Sep-09 02-Oct-09 16-Oct-09 30-Oct-09 13-Nov-09 30-Nov-09 11-Dec-09 31-Dec-09 15-Jan-10 29-Jan-10 12-Feb-10 26-Feb-10 12-Mar-10 26-Mar-10 09-Apr-10 23-Apr-10 06-May-10 21-May-10 % Duration Complete 51% 55% 57% 58% 59% 61% 64% 65% 69% 70% 74% 76% 78% 79% 81% 81% 84% 85% 85% 86% 86% 89% 90% 91% 91% % Work Complete 41% 43% 47% 52% 53% 55% 55% 56% 59% 63% 66% 68% 70% 70% 72% 71% 74% 74% 75% 80% 81% 84% 85% 86% 94% 31 % Calendar Duration Complete 40% 41% 43% 44% 44% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 61% 62% 63% 64% 65% 66% % Budget Consumed Note: 142 thr 45% 45% 47% 47% 49% 53% 53% 53% 54% 56% 57% 59% 58% 59% 59% 61% 62% 62% 63% 65% 67% 68% Time vs. Work •Graph is created in Microsoft Project using Analyze Timescaled Data in Excel… Add in. •Graphs work to be completed over the length of the project. 32 6/27/2010 - 7/3/2010 80% 40 32 0 0 98% 40 39 0 0 50% 40 20 0 0 60% 40 24 0 0 120% 180% 40 40 48 72 0 0 0 0 Shepard;Noah **Percent Allocation *Capacity Never Ending Project Best Project Ever Functional & Administrative Work 78% 78% 78% 78% 78% 78% 8 24 32 24 24 40 0 0 0 0 0 0 0 0 0 0 0 0 6.27 18.82 25.09 18.82 18.82 31.36 78% 40 0 0 31.36 78% 10 0 0 7.84 Harrell;Graham **Percent Allocation *Capacity ABC Project Maintenance Project 0% 8 0 0 0% 40 0 0 46% 32 14.82 0 10% 40 3.9 0 23% 40 3.04 6 120% 40 48 0 136% 40 54.36 0 112% 68% 40 40 44.3 26.67 0.47 0.67 Masthay;Tim **Percent Allocation *Capacity XYZ Project ABC Project Functional & Administrative Work 25% 8 2.01 0 0 12% 40 4.64 0 0 0% 32 0 0 0 7% 24 1.67 0 0 0% 40 0 0 0 0% 40 0 0 0 0% 32 0 0 0 Bryan;Chris **Percent Allocation *Capacity Team Functional & Administrative Work ABC Project 101% 100% 100% 100% 100% 100% 8 40 32 40 40 40 8.04 40.19 32.15 40.19 40.19 40.19 0 0 0 0 0 0 33 103% 40 41.08 0 0% 40 0 0 0 8/8/2010 - 8/14/2010 6/20/2010 - 6/26/2010 0% 32 0 0 0 8/1/2010 - 8/7/2010 6/13/2010 - 6/19/2010 18% 40 7 0 0 7/25/2010 - 7/31/2010 6/6/2010 - 6/12/2010 0% 8 0 0 0 7/18/2010 - 7/24/2010 5/30/2010 - 6/5/2010 **Percent Allocation *Capacity Project 123 ABC Project Best Project Ever Name 7/11/2010 - 7/17/2010 5/23/2010 - 5/29/2010 Crosby;Mason Resource 7/4/2010 - 7/10/2010 5/21/2010 - 5/22/2010 Resource Allocation 80% 40 32 0 0 0% 40 0 0 0 40% 40 16 0 0 0% 40 0 0 0 78% 78% 78% 78% 78% 40 28 40 40 40 0 0 0 0 0 0 0 0 0 0 31.36 21.95 31.36 31.36 31.36 0% 40 0 0 0 1% 40 0 0.47 0% 40 0 0 11% 40 4.53 0 85% 40 28 6 0% 32 0 0 0 0% 40 0 0 0 0% 40 0 0 0 0% 40 0 0 0 106% 106% 106% 112% 153% 109% 40 40 40 40 40 40 42.41 42.41 42.41 42.41 42.41 42.41 0 0 0 2.37 18.6 1.2 6/20/2010 - 6/26/2010 6/27/2010 - 7/3/2010 0% 32 0 0 0 80% 40 32 0 0 98% 40 39 0 0 50% 40 20 0 0 60% 40 24 0 0 120% 180% 40 40 48 72 0 0 0 0 Shepard;Noah **Percent Allocation *Capacity Never Ending Project Best Project Ever Functional & Administrative Work 78% 78% 78% 78% 78% 78% 8 24 32 24 24 40 0 0 0 0 0 0 0 0 0 0 0 0 6.27 18.82 25.09 18.82 18.82 31.36 78% 40 0 0 31.36 78% 10 0 0 7.84 Harrell;Graham **Percent Allocation *Capacity ABC Project Maintenance Project 112% 68% 40 40 44.3 26.67 0.47 0.67 Resource Name Capacity 0% (Includes 0% 46% Vacation 10% 23% 120% 8 40 32 40 40 40 and Holidays) 0 0 14.82 3.9 3.04 48 0 0 0 0 6 0 136% 40 54.36 0 12% 40 4.64 0 0 0% 32 0 0 0 7% 24 1.67 0 0 0% 40 0 0 0 0% 40 0 0 0 0% 32 0 0 0 Masthay;Tim **Percent Allocation *Capacity XYZ Project ABC Project Functional & Administrative Work 25% 8 2.01 0 0 Bryan;Chris **Percent Allocation *Capacity Team Functional & Administrative Work ABC Project 101% 100% 100% 100% 100% 100% 8 40 32 40 40 40 8.04 40.19 32.15 40.19 40.19 40.19 0 0 0 0 0 0 Shows all projects that resource is assigned to 103% 40 41.08 0 0% 40 0 0 0 8/8/2010 - 8/14/2010 6/13/2010 - 6/19/2010 18% 40 7 0 0 8/1/2010 - 8/7/2010 6/6/2010 - 6/12/2010 0% 8 0 0 0 7/25/2010 - 7/31/2010 5/30/2010 - 6/5/2010 **Percent Allocation *Capacity Project 123 ABC Project Best Project Ever Name 7/18/2010 - 7/24/2010 5/23/2010 - 5/29/2010 Crosby;Mason Resource 7/4/2010 - 7/10/2010 5/21/2010 - 5/22/2010 Shows Percent of Allocation by Week 7/11/2010 - 7/17/2010 Resource Allocation 80% 40 32 0 0 0% 40 0 0 0 40% 40 16 0 0 0% 40 0 0 0 78% 78% 78% 78% 78% 40 28 40 40 40 0 0 0 0 0 0 0 0 0 0 31.36 21.95 31.36 31.36 31.36 0% 40 0 0 0 1% 40 0 0.47 0% 40 0 0 11% 40 4.53 0 85% 40 28 6 0% 32 0 0 0 0% 40 0 0 0 0% 40 0 0 0 0% 40 0 0 0 106% 106% 106% 112% 153% 109% 40 40 40 40 40 40 42.41 42.41 42.41 42.41 42.41 42.41 0 0 0 2.37 18.6 1.2 Data is taken from Project Server 2007 – Resource Center and downloaded to Microsoft Excel. Macro is then ran to format data and add color, format, etc. 34 Resource Non-Working Time Date 06/06/10 - 06/12/10 06/06/10 - 06/12/10 06/13/10 - 06/19/10 06/20/10 - 06/26/10 06/27/10 - 07/03/10 06/27/10 - 07/03/10 07/04/10 - 07/10/10 07/18/10 - 07/24/10 07/18/10 - 07/24/10 08/08/10 - 08/14/10 08/15/10 - 08/21/10 08/29/10 - 09/04/10 Resource Jones;Khalil Williams;Patrick Peprah;Charlie Peprah;Charlie Jones;Khalil Peprah;Charlie Peprah;Charlie Jones;Khalil Williams;Patrick Williams;Patrick Williams;Patrick Jones;Khalil Monday Tuesday Wednesday Thursday Friday Total 8 8 16 8 8 8 8 32 8 8 8 8 8 40 8 8 8 8 8 40 8 8 8 8 8 8 8 40 8 8 8 24 8 8 8 8 8 24 8 8 8 24 8 8 8 8 8 40 8 8 16 • Resource Enters Non-Working time into Microsoft Outlook Add-In • Time is placed in MS Outlook calendar and also placed into MS Project Server • Resource Calendar impacts project schedule • Report allows PM to see scheduled time off for team 35 Triangle and Benefit Summary Triangle Outer and Triangle Inner information Cost broken out by year and summed Scope – Must have and nice to have Explanation of benefits 36 36 Matrix Types Risk Matrix Updated weekly Projects categorized as High, Medium or Low risk Following categories are used: Technical, Quality & Performance Project Management Organizational Vendor Other External Header of Risk Matrix Quantify the Risk Effect Risk Type 37 # Risk Event Description and Resulting Effect (Impact on Time, Cost, Quality, Benefit, Customer Satisfaction) Overall Risk Probability Impact (1-5) (1-5) (Calculated) <= 5: LOW 6-10: MED > 10: HIGH Risk Detection 37 Resp. Risk Response Strategy (Mitigate, Transfer, Avoid, Accept) Matrix Types (continued) Issues Matrix Used to track issues on the project Header of Issue Matrix # Description of Issue Requested by Priority Impact Status Due Date Responsibility Resolution History Date Resolved Communications Matrix Used to track needed communications relevant to project Header of Communications Matrix # 38 Audience (Individual or Group) Communication Description Purpose Vehicle Frequency Target Completion Date 38 Status Resp. Notes Matrix Types (continued) Decision Matrix Used to track decisions made by project team or decisions that affect the project Header of Decision Matrix # Decision Description Decision Makers Date Training Matrix Used to track training needs for the project Each project can develop and maintain their own training plan 39 39 Portfolio Dashboard OPM Projects Dashboard Updated as of September 18, 2008 Project Name (Hyperlink to Project Dashboard) Calendar Duration % Complete Overall Project Status Project A 24% YELLOW Project B 95% RED Project C 28% GREEN Project D 53% GREEN Legend The overall health of a project is indicated by the colors: RED YELLOW Project E 135% RED Project F 88% RED Project G 84% RED Project H 65% GREEN Project I 57% RED Project J 57% GREEN Project K 71% GREEN Project L indicates the project sponsor, executives and others may need to intervene to get the project back on track if that is possible indicates that the project sponsor and others should investigate the reason(s) for concern indicates that the overall health of the project at this time appears to be GREEN good, but it is merely an indicator and, of course, the health of a project could change as the project progresses The dashboard data is as good as the project data compiled to create it. Every effort is made to ensure accurate and timely data, and exceptions could exist. In this event, OPM maintains the right to adjust dashboard health indicators as appropriate. T Projects will remain on the Dashboard for 1 month after their completion. Insufficient data to determine overall health The overall health of a project is indicated by the colors: RED 40 indicates the project sponsor, executives and others may need to intervene to get the project back on track if that is possible indicates that the project sponsor and others should investigate the reason(s) YELLOW for concern 40 Examples Examples of metrics reports are available as a hard copy here today If you are interested in receiving a soft copy please email philipbraun@alliantenergy.com 41