@edu!
Live
Roxie Mitchell
Senior Solution Specialist, Higher Education & K-12
Microsoft Corporation
Microsoft Software + Services
Power of Choice
The Best of …
•
•
User Experience
– Rich UX, offline access
– Familiar Experience
– Anywhere access
– Form factors and mobility
IT Experience
– Management and compliance
– Advanced security
– Economies of skill
– Premium business continuity
Software +
Services
“I need control,
direct access,
and granularity
over my student
email”
“I need to save
time and money:
resources and
budget is tight”
“Needs to be easy
to access across
multiple browsers
and platforms”
ADMINISTRATION
“I want to
reduce spam,
and protect my
students”
“I want to reduce
administrative
burden: needs to
be automated”
“I want to
provide students
more innovative
tools, but email
is my primary
concern”
Live@edu Mail via Exchange Labs
Product description
• 10GB mail / calendar / contacts for your
institution
• Enterprise messaging email based on
Exchange
• Secure, encrypted service
• Outlook, OWA, Pop, IMAP, and Mobile
access
• Integration with school portal, or other
on-premise systems
Value to institution
Value to student
• Provide an official school email, that
integrates with your on-premise
environment
• Reduce costs and save time
• Rich environment that allows
administrators control and direct access
• Alumni email enables students to
maintain their network of peers after
graduation
• Students can forward mail to personal
email account
• Allow students to use multiple aliases
• Message tracking logs: identify if a mail was delivered or
not (* for mails sent from within the service)
• Cross mailbox search enabled for AdministratorsFall, 2008
• Encrypted end to end
• Remote Power Shell: command line access to your data
for rich administration and reporting
• Web-Services Enabled: Integrate your student mail
directly with your portal or other systems
• Journaling: copy messages sent or received from a
specific mailbox to any SMTP address (* Jan 2009)
• Spam and Virus Filtering is handled by Microsoft
• Email content is not scanned, privacy is a top concern
Restrict the use of your student email system:
• Anti-bullying: Leverage journaling to monitor problematic
student accounts
• Privacy restriction: Remove individual students out of the
GAL based on their request (* Jan 2009)
• Whitelist your University IP’s so that content is delivered
with no issues
Reduce Administrative Burden: Integrate your onpremise environment with your off-premise email
• Leverage the data you already have: Create accounts directly
from data in your student directory! (LDAP, AD, Oracle, etc)
• Faculty and Staff can show up in Address Book
* via mail enabled contacts or GAL Sync (Jan 2009)
• Shared free / busy between students and with faculty and staff!
* if users have Exchange 2007 on premise (Jan 2009)
• Dynamic Distribution Lists supported
• Web-Services Enabled: Integrate your student mail directly with
your university portal or other on-premise system
>> Anytime, Anywhere Access to your email.
Full Exchange end-user experience: Outlook, Outlook
Web Access, Mobility, POP, and IMAP
8 / 55
Brand your schools OWA Page
“Email is so
‘Yesterday’ ”
“I want to an
easy way to
communicate
with faculty”
“I already have 4
email accounts,
give me something
cool”
STUDENTS
“There’s no one
place to access
my group
project work”
“I don’t want to wait
for my professor to
create a site for
me, EMPOWER
ME”
“I have to store
classwork in my
email because
there’s no where
else to put it”
“Its too difficult to
use personal
email accounts
for students, give
them one official
school account”
“I want to
collaborate with
other faculty
members at my
school”
“I want to
collaborate
with other
universities”
FACULTY
“I’d love a webbased project
folder that I can
create and
control”
“Give me easy
tools to leverage in
my classroom”
“I need an easy
way to share
content with
my students
Live@edu is Much More than just e-mail.
Exchange Inbox
Calendar
Collaborate
Contacts
Communicate
Office Live
Workspace
Shared
View
Mobile Alerts
SkyDrive
Mobile
Windows Live
Spaces
Messenger
roxie@mail.contoso.edu
Password: *******
More in
Beta…
Office Live Workspaces
Product description
- Built on SharePoint technology
- Empowers students, faculty, and
staff to create their own
collaboration workspaces!
- Store up to 1000 documents for
Collaboration (1GB of additional
storage space)
- You control who can view or edit
your content
Value to institution
• Provide users with a tool that allows
them to work together for both school
and personal needs
• If you’re currently not offering storage
to students, this can be a new offering
with ZERO costs
• Can be offered to faculty/staff – so all
that is needed is internet connectivity
Value to student
• Provides a collaborative workspace for
students to work together on projects
• Share files with others without having to
email, and while being updated as things
change within workspace
• Can view files directly within the browser
Office Live Workspace
-
Built on SharePoint technology
Empowers students, teachers, and staff to create their own collaboration workspaces!
Store up to 1000 documents for Collaboration (1GB of additional storage space)
You control who can view or edit your content
Great additional functionality:
-
Integrates directly with Microsoft Office XP, 2003, and 2007
Store multiple versions of a document, to roll-back to a previous version if necessary
Sign up to receive ‘alerts’ when a particular document has been changed
Also create web notes and lists directly in the browser
SkyDrive
Product description
• 5GB of hosted file storage
• Think of this like a thumb drive on the
web
• Fully accessible via web-browser
• Can have folders that are:
• private
• shared with others, or
• open to anyone on the Internet
Value to institution
• If offering storage to students today, this
can replace current offering and provide
greater disk space
• If you’re not offering storage to students,
this can be a new offering with ZERO
costs.
• Can be offered to faculty/staff – so all
that is needed is internet connectivity
Value to student
• Students don’t need to carry thumb drives
that can get lost or stolen
• Provides students with storage that can be
accessed anywhere that they have internet
connectivity
• Can easily share with others as well as have
private information
Share large files with SkyDrive:
a password protected 5GB Virtual Hard Drive
No more storing files on a easily lose able USB stick, users can now
post their files in the cloud for anytime, anywhere access!
Collaborate in Real-Time with SharedView
• Share your entire desktop or specific applications with up to 15
remote users
• Work together in real time and simultaneously edit documents
Demo
New Appointment
Select a Contact
Erik Desbois
Two Easy Ways to Deploy Live@Edu
OBJECTIVE
DEPLOYMENT OPTION
“I want the simplest way to Option #1:
automate account updates, Remote Powershell
but still maintain granular
(batch export and upload)
control over provisioning ”
“I want the most full-feature Option #2:
way to automate account
Identity Lifecycle Manager (ILM)
* This is a advanced deployment scenario
updates”
- You set the User Name and Password
* students can reset their passwords online
- You choose the domain address
- Point your MX record to our servers
- Automate the account creation between your
Student Directory and the Live@Edu service
Why Live@edu?
• Access & Control: direct access and control over your data
with discovery functionality right out of the box!
• Security: built right in, no additional costs or admin console
to manage
• Global Address List and DL support: add faculty
and staff members, determine who can create DL’s
• Tools that students will leverage: 11GB of additional
collaboration and virtual file storage capabilities w/ real time
sharing!
• Privacy: Content is never scanned for targeted ads
• Enterprise features: ActiveSync support, integration with
SharePoint & other on-premise systems
Cost / Satisfaction Benefits
Cost Benefits
Student Satisfaction
•Reduce infrastructure costs: less servers
and less disk space needed
•Reduce costs associated with backing up
both email and disk space for student
portion
•Reduce costs associated with protecting
from viruses and spam for student email
•Re-deploy infrastructure and resources to
other strategic projects
•Microsoft Live@edu services are FREE for
students/ alumni/ and retired faculty
•Let us know if you’d like to learn more
about Live@edu for faculty and staff
•Integration with institutional systems
•Provide students with the SPACE
they want and are looking for ( many
students forward email due to small
space offered at school )
•Provide students with a way to
communicate at school and even
after they graduate!
•Provide students with new
collaborative offerings that work the
way they do: on-line and
collaboratively
•Provide students with tools that will
allow them to access their files
across multiple devices, at anytime
Next Steps
1) It’s Quick and East to set a pilot up – takes less than 24
hours!
•
You can set a pilot up for your IT Staff, a small group of students,
etc. You can have 5 or 500 people in a pilot
•
Email: LiveEdUs@microsoft.com to get started!
2) Visit one of our Sites to Learn More about Live@Edu:
•
IT Admin Site: http://get.liveatedu.com
•
Student Site: http://my.liveatedu.com
•
Marketing Site: http://go.liveatedu.com
3) Get Deployed
Any Questions?
8
FAQ’s
• Can my faculty and staff use Live@Edu?
Your faculty and staff can use it in two ways:
A) Faculty and Staff can use all of the collaboration portions of
Live@Edu but stay with on-premise email
B) Faculty/Staff can use ExchangeLabs, but there are additional
conversations that we need to have regarding price
• Who handles helpdesk calls?
School support issue: Microsoft provides full Live@edu support
to the school, with 24/5 access. We also have rich support SLA’s
Student support issue: We provide 24/7 web-based support for
email and services, but the school provides phone based support
• Are there any ads in the environment?
There are no ads in the web environment for students and
faculty and staff. Non-students (parents, alumni, etc) will
eventually have ads in the environment (sometime in 2009)
(if you use MSN messenger there are ads for anyone)
• Do I have full administration capability?
Email: You have high administrative capabilities in email. You
can access student mailboxes via impersonation, turn on
transport journaling, delete an account, etc (* Jan 2009)
Other Services: You do not have administrative capabilities in
these services. You can delete a student account for
inappropriate conduct, or have Microsoft remove content.
• What about back up and storage, and accidental deletions?
Back-up and Storage: We store our content on three redundant
servers. We have HVAC systems, rich security, etc.
Deletions: Content is stored in the deleted items folder for 15
days. It will then be available in the recovery items folder for an
additional 15 days.
• Is there a way that I can restrict the non-email services for
Live@edu?
While you can restrict access to the services via your firewall, and
choose not to promote them, students can still access them when
not at school
• How long does it take to deploy?
Deploying the technology is the easy part! What usually takes
some time is:
1) Testing the service: It is extremely important to test the
service! Please pilot large groups, and make sure this service
meets your requirements.
2) There are a lot of internal upfront decisions you’ll need to
make, such as:
-
Are we going to restrict domains?
Do we have an acceptable use policy (AUP) in place?
How are we going to handle students who violate the policy?
Will each department use their own domain? Each Major?
Do we want to have a global address book? If so, are we going to
restrict it?