Monday, March 14, 2016
HAFIZ MUHAMMAD FALAK SHER
00923217165584
falaksher_43@yahoo.com
House # 20, Street # 5 Pak Nagar Akram
Road Chah Miran Lahore, Pakistan.
OBJECTIVE____________________________________________________
CISCO Certified Network Engineer with diverse technical expertise and majors in Electronics and Communication
Engineering, working for a multinational Oman Tel Company, almost 5 years plus significant support, administration,
implementation and supervision experience of network projects; someone who can add significant amount of value to
your IT infrastructure.
QUALIFICATION_______________________________________________
1. Masters in Electrical Engineering
 Department of Electrical Engineering, UET, Lahore.
o Percentage 70 %
 2010 - 2013
2. Bachelors in Telecom Engineering
 Institute of Engineering and Technology, AIOU, Lahore.
o Percentage 77 %
 2006 – 2010
CERTIFICATIONS______________________________________________
1. CCNA Routing and Switching
 Certified
2. CCNP Routing and Switching
 Complete Training
PUBLICATIONS________________________________________________
1. SPEECH TEXT SYNTHESIS: VARIATIONS OF PITCH AND DURATION ARE
INVESTIGATED USING MATLAB by Suhail Kazi, Yasir Saleem, Mujtaba H. Jaffery, Hafiz
Muhammad Falak Sher, Muhammad Munwar Iqbal, Science International, ISSN# 1013-5316, 25(3),
pp 483-486, 2013.
2. ERROR COMPENSATION IN OFDM SYSTEM BY DYNAMIC SELECTION OF CYCLIC
EXTENSION LENGTH by Naveed Alam , Hafiz Muhammad Falak Sher, Dr Muhammad Imran
Sheikh, Adil Naseem, M. Usman Gul, Science International, ISSN# 1013-5316 25(4), pp 761-764,
2013.
3. SPEECH PROCESSING: MAGNITUDE, ENERGY, ZERO CROSSING RATE, SILENCE
DETECTION and PITCH CALCULATION of a SPEECH SIGNAL USING MATLAB, Hafiz
Muhammad Falak Sher, Naveed Alam, International Conference on Computer Engineering and
Technology, SALU Pakistan, July 2014.
Monday, March 14, 2016
WORK EXPERIENCE____________________
Executive NOC Engineer World Call Telecom Limited (An Oman Tel
Company) July 2010 – Present
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Supervise Network Support Engineers to provide top quality
technical support
Serve as technical contact responsible for network delivery
including network availability for all network infrastructure, both
internal and customer
Provide Level 1, 2 and 3 Support to Managed and non-managed
fiber clients and Corporate IOC Customers for LAN/WAN
Connectivity.
Proactive monitoring of CISCO Routers, CISCO Switches, HFC
Network and Servers
Monitors status of CMTS Cards CASA 3000, 3200 and ARRIS
C4 , Fiber Optic Nodes, Node clusters, Intermediate cabinets,
Bandwidth links, Value added Servers and ISP servers using
CACTI to ensure maximum possible service availability at all
times
Diagnose/Troubleshoot Layer 1 to 7 Problems faced by clients
Generate Trouble Tickets using Network Alarm Management
System
Fault handling and escalation through to resolution
Inform Management and all relevant departments in case of any
problem with the network or disruption in operations
Engaging with both customers and maintenance teams to ensure
QOS.
Managing and deploying Network monitoring tools and Servers
Planning and implementing future developments and
maintenance activities
Create Performance reports as defined in the routine procedures
Monitoring of VOIP Services within department
Worked as a Trainer for new Trainees
INTERNSHIP
PROFESSIONAL
EXPERTISE/SKILLS
Routers and Switches
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Routing Protocols: RIP, EIGRP,
OSPF, OSPFv3, BGP, IPv4 and IPv6
IPV4 Redistribution, Route Filtering
using Route-maps
Non-broadcast Multiple-access
Networks, Access Control List
Network Address Translation (NAT),
TCP/IP, DNS, DHCP
VLANs, STP/RSTP, Trunks, VLAN
Trunking Protocol (VTP)
Redundancy in Network: HSRP, VRRP
and GLBP
NETOWRK Management Tools
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CACTI Network Grapher Installation
Configuration and Managemnt
Solarwinds Orion NPM Configuration
and Management
Wireshark Packet Sniffer
Kiwi Syslog Monitor
S Monitor Server Uptime Monitor
SNMP Traffic Grapher
ZOC Terminal Emulator, Putty
Terminal, Secure CRT
SOLARWINDS ORION Installation
and Management
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Broadcast Engineer in Pakistan Television Center Lahore. (Sep
2009 – Nov 2009)
ACHIEVEMENTS
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Worked as a Trainer for new Trainee Engineers and Interns
Installed and configured Solarwinds Orion NMS independently
Implemented network monitoring using SNMP
Configured hardware and software alerts using Solarwinds NPM
Installed and configured CACTI on Ubuntu
Completed task of revising Standard Operating Procedure (SOP)
Automated Network Performance Reports
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Web-based performance
monitoring
Performance Reports generation
and scheduling
Custom SNMP Polling
OTHER SOFTWARE/TOOLS
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Microsoft Word, Excel, Project,
Power Point, Visio
Adobe Photoshop and Indesign
Wave Surfer
Klatt Synthesizer