Recruitment Information International Education Marketing Manager Department/ location Job type (full time; part time etc) Full time Pay band Line manager Head of Marketing and Sales Post-related allowances Start date ASAP Contact Reham Magdy – Human Resources Officer Open To Internal and External Candidates Start date for receiving Application 24 October 2013 Application Deadline Thursday 9 November 2013 at 5:00 PM Application Sent to Marketing.Manager@britishcouncil.org.eg Job title Marketing & Sales Grade G Min salary 9812LE – Max salary 16028LE ONLY shortlisted candidates will be contacted. Candidates will be tested for their English level to assess core grammar, vocabulary, reading, writing, speaking using several tests. Extra Information Short listing including language tests for applicants will take place w/c Sunday 10 November 2013. Interviews for applicants will take place w/c 24 November 2013 Recruitment results will be announced w/c 1 December 2013 British Council policy is to offer successful candidate the minimum of salary range Additional Information for internal applicants Successful internal staff would be offered the job on their existing contractual terms. 1 of 6 Resourcing team September 2010 Role Profile Job Title International Education Marketing Manager (Services for International Education Marketing) Directorate or Region Location of post MENA / Egypt Cairo Department/Country Pay Band Reports to Head of Marketing and Sales Duration Egypt G Full time – 2 year Fixed Term Contract- 12 months in the first instant Purpose of Job: To lead on the marketing, operational and financial management of British Council Services for International Education Marketing in Egypt. To do this through the delivery of client funded activities with the aim of: - positioning the UK as a leader in international education - contributing to the growth of UK education both in the UK and Egypt - building strategic partnerships between UK and Egyptian HE institutions - working with English and Exams colleagues to ensure maximum synergy and cross selling of our work Context and Environment: As the United Kingdom’s international organisation for cultural relations and educational opportunities, the British Council works with various public and private organisations across the world to build mutually beneficial relationships. The Education UK department has traditionally been responsible for fostering links between UK and local education institutions. However, as of April 2012, it was replaced by the Services for International Education Marketing (SIEM) department which provides the following seven core services to UK and local educational institutions: in-depth research of the local education sector, face-to-face information sessions, educational consultancy, direct marketing, trans-national education opportunities and exhibition organisation. As part of a team of four, the post holder will report to BC Egypt’s Head of Marketing and Sales. Main Duties and Responsibilities: 1. Project management and delivery of the six core British Council Services for International Education Marketing services offered in Egypt in-depth research of the Egyptian education sector for UK clients face-to-face information sessions for Egyptian students considering studying overseas 2 of 6 Resourcing team September 2010 Educational consultancy for UK and Egyptian clients Direct marketing on behalf of UK institutions Identifying and brokering trans-national education opportunities Organising Education UK and UK qualifications exhibitions and attendance at other exhibitions relevant to the market. 2. Delivery of agreed targets Meeting agreed financial and non-financial business targets for the country and supporting British Council Egypt’s country targets Ensuring compliance with corporate finance and HR standards Securing all key performance indicators as agreed each year 3. External Client Management Manage and sustain existing relationships with UK and local government and education institutions Develop close working partnerships with local government and private institutions with the aim of increasing the department’s partnerships Develop strong client management skills to transition any existing clients from the Education UK model to the Services for International Education Marketing model Obtain positive feedback from clients on delivery of agreed services 4. Internal Client Management English and Exams business development colleagues Education and Society colleagues Develop close working partnerships with the regional Business Development Manager and UKbased account managers Manage and sustain relationships with the regional Services for International Education Marketing team, regional Marketing team and local Teaching Centre, Exams and Projects teams Obtain positive feedback from internal clients on delivery of agreed services 5. Team Working and Team Development To contribute to the development of an efficient, integrated and motivated Marketing & Sales team, which champions British Council values, meets all Performance Management and Professional Development standards and works effectively with colleagues across all activity streams To line manage and support professional development according to standards of Performance Management and Professional Development and ensure effective knowledge sharing between colleagues To participate proactively in the corporate Performance Management and Professional Development system and keep professionally updated in related areas. To provide cover and support for Marketing & sales colleagues, including deputising for Head Marketing & Sales, in order to ensure the team operates flexibly and efficiently. 3 of 6 Resourcing team September 2010 Key relationships External Relevant government organisations such as the Ministries of Education and Higher Education Deans and other senior faculty staff at state and private Egyptian universities National & UK based education organisations & agents UK Trade & Investment Potential corporate sponsors, foundations and government-funded sponsors To develop and maintain active relationships and networks with marketing & research agencies, partners, suppliers working in marketing and communications business in general Internal UK-based Regional Business Development Manager and account managers Local SIEM colleagues Director Programmes and Head of Education Director Examinations Director of English, TC management leads for Adults & Young Learners, English for the Future Project Manager, local corporate communications team, Regional Marcomms team, Customer Services Team. Egypt Senior Management team Other important features or requirements of the job The post holder will need to be flexible in terms of international travel and weekend and evening work. Please specify any passport and/or nationality requirement Please indicate if CRB checks are required 4 of 6 Candidates must be Egyptian or UK passport holders. Can legally work in Egypt Criminal Back ground Check Resourcing team September 2010 Person Specification Behaviours and skills Essential Behaviours Being accountable (more demanding): delivering my best work in order to meet my commitments Desirable Assessment stage Interview Making it happen (more demanding): delivering clear results for the British Council Shaping the future (essential): looking for ways in ways in which we can do things better Working together (more demanding): ensuring that others benefit as well as me Required for the role but not assessed during application stage Creating shared purpose (essential): creating energy and clarity so that people want to work purposefully together Connecting with others (more demanding): actively appreciating the needs and concerns of myself and others Skills and Knowledge Marketing and Customer Services (Level 2) Communications Skills (Level 2) Strong writing and presentation skills in English and Arabic (CEF level B2) In-depth working knowledge of the UK education sector Short listing & Interview Understanding of studying abroad English & Arabic will be tested. In-depth working knowledge of 5 of 6 Resourcing team September 2010 the local education sector Partnership management and relationship building Proven ability to identify, develop, and manage relationships in the education sector to achieve business targets Experience Project management Budget management 4 years relevant experience in education management Qualifications Submitted by 6 of 6 Experience of providing advice and consultancy in education or business analysis or development Short listing & Interview Education marketing experience University degree or vocational qualification in a Marketing or Businessrelated discipline Mark Stephens Date 24thOctober 2013 Resourcing team September 2010