The Institute of Internal Auditors Sioux Falls Chapter
is proud to present:
Day 1: Critical Thinking / Supervising Audits
Day 2: Root Cause Analysis / Report Writing
by Raven Catlin, Raven Global Training
Wednesday and Thursday, April 29-30, 2015
8:00 a.m. to 5:00 p.m.
at Hilton Garden Inn Sioux Falls South
5300 South Grand Circle, Sioux Falls, SD 57108
About the Course
You have the option to attend one or both days of this seminar.
Day 1 (April 29): Critical Thinking / Supervising Audits
Day 2 (April 30): Root Cause Analysis / Report Writing
A summary of each course is included on page 2.
About the Speaker
Raven is an internationally recognized speaker and instructor in risk management and internal audit.
She possess
over 15 years of diverse internal audit experience and 11 years of instructing and facilitating a variety
of courses.
With this diverse experience, Raven teaches how to accomplish goals they only dreamed possible.
Through her
seminars and presentations, you will gain valuable skills, motivation, and belief systems to achieve
success.
She performed reviews and audits of non-profit and philanthropic organizations, mutual funds,
general banking
operations, trust operations, real-estate lending, construction activities, benefits, compensation,
payroll,
procurement activities, accounting operations, marketing activities, governance activities,
information technology,
treasury & cash management, derivatives, secondary marketing, and debt issuance.
Her industry expertise and audit experience includes mortgage operations, mortgage backed
securities, and capital
markets. She served as an integral member of the financial restatement team for Freddie Mac,
leading the
documentation efforts for the capital markets division. Additionally, she created project plans and
coordinated the
efforts of over 150 individuals responsible for correcting security pricing as part of the Fannie Mae
financial
restatement. Most recently, Raven performed a business process analysis and redesign (using Six
Sigma and Lean) at
the World Bank / IFC.
She developed and redesigned the auditing infrastructure for internal audit functions, including
developing internal
audit policies and procedures, implementing audit software, designing reporting and time
management templates,
designing audit committee packages, and implementing databases to report and track progress of
audit concerns.
Raven embraces the definition of internal auditing as a value-added service and operations owners
have welcomed
the “fresh approach” to internal auditing.
Raven has served as President, District Representative, and other leadership roles in the IIA.
CPE Credit: Sixteen (16) hours of CPE credit are offered for attending both days of the seminar.
Eight (8) hours of
CPE credit are offered for attending one day of the seminar.
Who should attend: Chief Audit Executives, Audit Managers, and Staff Auditors
Prerequisites: None
Course Outline:
Day 1:
Critical Thinking
Understanding critical thinking
Creative thinking integration
Critical thinking methods and process and tools
Critical thinking influences: Leadership and Vision
Critical thinking for teams
Questioning skills for discovery and information
gathering
Conclusions and decision-making
Supervising Audits
What makes a good audit supervisor
Time management for you and your team
Staffing your audit engagement
Employee retention – explore the 7 reasons
employees leave
Motivating a team
Day 2:
Root Cause Analysis
Overview of key concepts in root cause analysis
The “human side” of root cause analysis
Problem identification an problem statements
Applying Six Sigma, ISO, and other continuous
improvement methodologies
Problem analysis, including discovering the root cause
Root cause analysis tools and methods
Problem resolution
Report Writing
What is a good audit report?
Techniques for integrating the report writing process
throughout the audit
Writing an executive summary
Writing audit observations
Selling audit observations to client management
Negotiating and evaluating management action plans
and responses
Exploring best practices and trends in audit reporting
IIA REGISTRATION FORM
April 29-30, 2015
__________________________________________ IIA Member
Name ☐Yes ☐No
____________________________________________________________
IIA Member Number
____________________________________________________________
Company Name
____________________________________________________________
Company Address
______________________ _____________________________________
Work Phone Email Address
Attending: ☐Day 1 ☐Day 2
Total Amount Due: $_______________
Registration
Registration begins at 7:30 a.m. The seminar begins at 8:00 a.m.
Lunch and snacks are included.
Reservations
Email kristina.sipma@mrenergy.com to reserve your spot.
Deadline and Payment Information
The registration deadline is Friday, April 17, 2015.
The cost for IIA members is $175.00 for one day or $300.00 for both
days. The cost for non-members is $225.00 for one day or $400.00
for both days.
NO REFUNDS will be given after April 22, 2015. However, a
substitute may attend.
Checks can be made payable to Sioux Falls Chapter IIA. Please
send your registration and payment to:
Missouri River Energy Services
Attn: Kristina Sipma, Senior Accounting Analyst
3724 West Avera Drive
Sioux Falls, SD 57108
Hotel Information
Hilton Garden Inn has set aside a block of rooms for $124 plus tax
for seminar attendees. Contact the hotel at (605) 444-4500 for
reservations and mention this IIA seminar for the discounted rate.
Hilton Garden Inn:
Hilton Garden Inn Sioux Falls South
5300 South Grand Circle
Sioux Falls, SD 57108
(605) 444-4500
hiltongardeninn3.hilton.com/en/hotels/south-dakota/hilton-garden-inn-sioux-falls-FSDSFGI/index.html
Other hotels near Hilton Garden Inn:
Homewood Suites by Hilton
3620 West Avera Drive
Sioux Falls, SD 57108
(605) 338-8585
homewoodsuites3.hilton.com/en/hotels/south-dakota/homewoodsuitesby-hilton-sioux-falls-FSDHWHW/index.html
Residence Inn Sioux Falls
4509 West Empire Place
Sioux Falls, SD 57106
(605) 361-2202
www.marriott.com/hotels/travel/fsdri-residence-inn-sioux-falls
Fairfield Inn Sioux Falls
4501 West Empire Place
Sioux Falls, SD 57106
(605) 361-2211
www.marriott.com/hotels/travel/fsdsf-fairfield-inn-sioux-falls
Holiday Inn Express Sioux Falls Southwest
3821 West Avera Drive
Sioux Falls, SD 57108
(605) 275-4155
www.hiexpress.com/hotels/us/en/sioux-falls/fsdsf/hoteldetail
Comfort Inn & Suites
3721 West Avera Drive
Sioux Falls, South Dakota 57108
(605) 275-9577
www.comfortinn.com/hotel-sioux_falls-south_dakota-SD099