CENTRAL QUEENSLAND FAMILY LAW PATHWAY NETWORK
CQFLPN SERVICE
DIRECTORY
JUNE 2015
Sandy Paton
CQFLPN Service Directory June 2015
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CQFLPN Service Directory June 2015
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Table of Contents
Topic ( control & click to view)
Page
CQFLPN Service Directory_____________________________________________________5
Acknowledgements___________________________________________________________5
Core Central Queensland Family Law System Support Services
Rockhampton Family Relationship Centre___________________________________6
Relationships Australia__________________________________________________7
Legal Aid Queensland_____________________________________ _____________9
Community Legal Centres_______________________________________________11
Queensland Indigenous Family Violence Legal Service________________________12
Regulation 7 Family Law Assessor________________________________________13
Ancillary Support
Rockhampton and Livingstone__________________________________________________14
Aged Care and In Home Support__________________________________________14
Alcohol Drugs and Gambling Services______________________________________16
Child and Youth Services________________________________________________18
Disability_____________________________________________________________22
Domestic Violence Support_______________________________________________26
Emergency Accommodation______________________________________________27
Employment Services___________________________________________________29
Family Support Services___________________________________________ _____ 30
Financial Counselling___________________________________________________40
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Government Services___________________________________________________41
Legal Private (Network members)__________________________________________42
Lesbian, Gay, Bisexual & Transexual (LGBTI) Services_________________________44
Mediation (Private)_____________________________________________________ 44
Mental Health Support___________________________________________________45
Multicultural___________________________________________________________ 48
Murri Support_________________________________________________________ _50
Psychologists__________________________________________________________ 53
Social Workers________________________________________________________ 55
Central Highlands_____________________________________________________________56
Gladstone and Biloela__________________________________________________________59
Longreach and Barcaldine_______________________________________________________67
Moura and Monto______________________________________________________________69
Woorabinda__________________________________________________________________69
CQFLPN Service Directory June 2015
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The CQFLPN Service Directory
The Central Queensland Family Law Pathway Network (CQFLPN) is an initiative of the Australia
Government Attorney General’s Department. The overarching aim of a Family Law Pathways
Network (FLPN) is to improve collaboration and coordination between organisations operating in
the family law system in order to help separating and separated families obtain appropriate
services. By ensuring collaborative referrals and enhancing the understanding of available family
services, the FLPNs represent an essential component of the Government’s commitment to an
accessible justice system that meets the needs of Australian families.
The Central Queensland FLPN commenced in July 2010 and services the Rockhampton,
Gladstone, the Central Highlands region, Longreach and Biloela communities (spread across a
distance of over 700kms). Membership is broad and inclusive and consists of a diversity of
professional people working within the Family Law System across the region.
The March 2015 CQFLPN Service Directory has been developed to provide information on both
the core and ancillary services that support the Family Law System and services users in the
Central Queensland Region. Both private and Not For Profit Services have been included.
Information has been drawn from CQFLPN members and existing local service directories and
resources.
To use the Service Directory, either click on the most relevant heading in the contents page, or
quickly scroll through the whole Guide.
To include, remove or change an entry please contact sandypaton@bigpond.com. The Directory
is updated on as, as needs basis and every endeavor is made to keep it current.
______________
Acknowledgements:

All activities undertaken by the Central Queensland Family Law Pathway Network are
funded through the Federal Attorney General’s Department as part of the national Family
Law Pathway Network, an Australian Government Initiative.
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Thanks to the Central Queensland Family Law Pathway Steering Committee for their input
and support in the development of this Service Directory.
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The CQFLPN Directory was originally based on existing local directories and is now
updated regularly based on local resources and member input.
CQFLPN Service Directory June 2015
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Core Central Queensland Family Law Support Services
ROCKHAMPTON FAMILY RELATIONSHIP CENTRE
Provides information and referrals to assist strengthening families and dealing with
relationship difficulties. Where families separate, the FRC provides information, intake
and assessment, education programs and family dispute resolution (mediation) with
qualified practitioners to help them reach agreement on parenting matters without going
to court. This agreement occurs in the form of a parenting plan. The FRC strives to
provide culturally appropriate service.
Services
Family Dispute Resolution (mediation) is offered on children’s issues. The process
consists of Intake and Assessment, Group Child Focus session (individual or telephone
by assessment) and mediation which is booked for 3 hours. We offer FDR (mediation)
outreach services to Gladstone fortnightly and Emerald, Biloela, Yeppoon, Blackwater
and Mount Morgan by appointment. We can offer telePh.one FDR (mediation) where
necessary.
Costs
The first three hours of service (Intake & Assessment, Child Focus session and first
hour of FDR) are funded. The second and third hour of the mediation plus any further
sessions are charged at $30 per hour per person. Exemptions apply - please check
with your practitioner.
Contacts: 10 Bolsover St, Rockhampton: Ph.: 1300 783 544
Email: frcrockhampton@centacare.net:
www.centacare.net
Outreach Services at CentacareCQ Offices
Gladstone : 1 Glen Lyon St, Gladstone
Emerald : 141 Egerton St, Emerald
Blackwater : Cnr Kurrajong Street & Fir Street
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RELATIONSHIPS AUSTRALIA
Family Dispute Resolution. Relationship counselling for individuals, couples and families.
Domestic violence prevention groups for men. Parental mediation. Education sessions
on relationships and gambling. Financial counselling available: also Counselling for
gamblers and families; see Gambling Help Service in this Directory.
Services
Family Dispute Resolution/Mediation: FDR/Mediation comprises intake appointments
with both parties cost: $35:00 for intake. Mediation runs for 2 hours Non concession card
holders - $75 per hour – $150 for each person: Concession card holders - $35 per hour
– sessions run for at least 2 hours = $70 for each person.
Mediation offered on children's issues and/or financial and property. Rockhampton and
Gladstone
Parenting Order Program: Assessment no wait: Groups normally start every eight weeks.
The Parenting Orders Program has two aspects to it. The first one being through case
management identifying issues of contention between parents in their co-parenting
relationship. This allows for additional supports eg: counselling, 1 on 1 and working
closely with other agencies referring as required. For those parents identified as
benefiting from further information around co-parenting the option is given to attend Focus
On Kids group sessions. Case review ongoing on an as needs basis. Rockhampton,
Gladstone Mt. Morgan and Distance Education.
The Focus on Kids group sessions are hosted over 8 weeks for 2.5hrs per week providing
a psycho-educational focus on children and their needs; and how as separated parents
these can be overlooked. Subjects discussed include grief, losses in separation,
attachment, communication & negotiation skills, appropriate co-parental boundaries to
keep the children from any conflict. This program is well received by all attendants and by
the end of the program has imparted the skills to negotiate their own share care
arrangements and coping mechanisms, particularly if both parents and significant others
in the child's life attend the program. Parents attend separate sessions. 1 on 1 face to
face available & Distance Education available to outlying areas. Referrals received
via Federal Magistrate Court / Solicitors / Agencies / Voluntary . Free service
sponsored by Attorney General's Department.
Child Contact: The CCS Rockhampton is open on week-ends from 9am-5pm- hours
outside these times to be negotiated:
 Weekdays available upon negotiation with the CCS Supervisor
 Administrative fee-$10 to be paid at the assessment interview
 Changeovers-$5 (per parent) for each drop-off and $5 (per parent) for each pick-up
 Supervised contact- $20 for the first hour and $10 per additional hour (to be shared
equally by both parents)
 The service is centre based at Relationships Australia, Rockhampton for security
reasons.
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The Child Contact Service also provides:
 Services to parents who have family court orders and protection orders and those
who wish to use the service voluntarily
 Re-unification and support for children and parents (referrals to counselors if there
has been a significant span of time or situation)
 The CCS staff encourage and support parents to 'parent', particularly in cases when
parents have been absent in the child's life for a period of time
 The CCS provides a place which is emotionally and Physically safe for children. We
support children to maintain, strengthen or re-build their relationship with the parent
they do not live with and assist them to have a voice.
Where possible, the CCS supports parents to move towards managing their own contact
arrangements. To access this service please ring: 1300 364 277
Poppers & Popstars children's groups have been specifically developed to support
children whose parents have separated and may be experiencing some tension and/or
conflict relating to the children's care arrangements post-separation. The main aim in
offering these groups to children is to support them in the experience of parental
separation and conflict. It is time for children to express their own feelings and thoughts
related to their family situation, particularly their parents separation. The age group for
the Poppers groups is 6-9 years and the age group for the Popstars groups is 10-13 years
and is a six week course and is open to all referral pathways. To access this service
please ring: 1300 364 277
Contact Information: Cnr Berseker and High Sts. Nth Rockhampton; PO Box 9959
Frenchville 4701. Ph.: 1300 364 277
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LEGAL AID QUEENSLAND
Legal Aid Queensland is an independent statutory body funded by both the Federal and
State Governments, as well as from the Legal Practitioners Interest on Trust Funds
Account Fund. It provides legal assistance to economically and socially disadvantaged
Queenslanders. A Legal Aid Office is located in Rockhampton, but there are private firms
of Solicitors in Rockhampton, Yeppoon, Gladstone, Biloela and Emerald, who are also
funded to provide Legal Aid services.
Services
Casework
Grants of legal aid can be made for criminal law, family law (including Dispute Resolution
Conferences), domestic violence, child protection and discrimination matters. Grants of
aid for Court representation or mediation conferences are subject to means test funding
guidelines and, in most cases, a legal merits test.
Duty Lawyer Services
Legal Aid provides or funds Duty Lawyer services in the Magistrates Court, Children’s
Court and also the Federal Circuit Court. These are free services and are not the subject
of a means or merit test.
Legal Advice
A free legal advice service is available through Legal Aid Queensland. Face to face legal
advice clinics are conducted in Rockhampton Office:
Tuesday (Family Law and Criminal Law)
9.00 a.m. to12.00 p.m.
2.00 p.m. to 4.00 p.m.
Friday (Criminal Law only)
9.00 a.m. to 12.00 p.m.
2.00 p.m. to 4.00 p.m.
Clients will need to contact the office to book an appointment in this clinic. Appointments
are 30 minutes in duration and clients need to make their own child care arrangements
as children cannot sit in on appointments.
Telephone Advice
Free telephone advice can be booked through the Legal Aid Queensland hotline 1300 65
11 88. Sessions are conducted each morning and each afternoon Monday to
Friday. Clients need to be booked in by contacting the 1300 65 11 88 number.
From time to time Lawyers in Rockhampton Office may provide telephone advice to
persons outside of Rockhampton. Legal Aid Queensland also provides a weekly advice
session to inmates at the Capricornia Correctional Centre. This service is conducted by
way of video conferencing.
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Legal Information
Legal information, including Factsheets and Information Booklets can be obtained either
from the local office or by contacting the Legal Aid Queensland Call Centre on 1300 65
11 88.
Legal Aid Website
There is a comprehensive website www.legalaid.qld.gov.au which provides information
on a wide range of legal topics.
Contact Information: The Rockhampton Office is located at Ground Floor, 35 Fitzroy
Street, Rockhampton. Telephone (07) 4938 4162, Facsimile (07) 4922 4978.
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COMMUNITY LEGAL CENTRES
Rockhampton
The Central Queensland Community Legal Centre is a not for profit government
funded organisation that provides free legal information, referral and community legal
education to residents of the central Queensland region over a variety of civil, family
and minor criminal law matters. They are open for face to face appointments in
Rockhampton from Monday to Thursdays and in Yeppoon on Wednesdays as well as
telePh.one advice to the surrounding region. There is no means test.
See Solicitor by appointment – in person or by Ph.one: waiting time is generally around
a week but may be up to three weeks.
Contact: Suite 5 Public Trustee Building, 67 East Street or PO Box 1393 Rockhampton
Q 4700.. Ph. 4922 1200. Toll free number 1800 155 121
Also see Central Queensland Community Legal Centre – Victims of Crime in this
directory
Gladstone:
The solicitor is available for face to face or Ph.one appointments to provide quality
legal advice and information to the public on a wide range of legal issues.
Appointments essential.
See solicitor by appointment: maybe up to one week wait.
Contact: Gladstone Community Advisory Service, Gladstone Regional Council:
Goondoon St. Ph.4976 6300
Biloela
The Banana Shire Emergency Accommodation and Support Centre Inc. –
Community Legal Service is a not for profit government funded organisation based in
Biloela that provides free legal information, referral and community legal education to
residents of the Banana Shire over a variety of civil, family and minor criminal law
matters. They are available for face to face appointments throughout the Shire as well
as telePh.one advice. There is no means test. Appointments are essential.
Contact: Shop 2; New World Arcade; 59 Kariboe St. 4992 3322
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QIFVLS: QUEENSLAND INDIGENOUS FAMILY VIOLENCE LEGAL SERVICE
QIFVLS is a Family Violence Prevention Legal Service funded to assist Aboriginal
and/or Torres Strait Islander people who are victims of domestic and/or family violence
and /or sexual assault. They provide free legal advice and representation as well as
ongoing case management for their clients. The teams at QIFVLS comprise of a
Solicitor and Client Support Officer, who is Indigenous, to ensure that service is
delivered in a culturally appropriate way.
They are also able to assist non-Indigenous clients in circumstances where the child
involved in the proceedings is the person who is indigenous and/or the victim of the
family violence and/or sexual assault.
QIFVLS provides legal advice and representation in the areas of:
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Child Protection
Family and Domestic Violence
Family Law
Criminal Injuries and Compensation
Sexual Assault
Victim Support for example assisting in drafting submissions to the Parole Board;
civil matters such as Social Security Appeals, Blue Card applications and QCAT
appeals; and
Victims Assist.
QIFVLS supports clients well beyond their legal needs through its service by having
Client Support Officers who provide practical and welfare support, court support and
advocacy.
QIFVLS also provides clients and the broader community with educational workshops
and information sessions on:
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Sexual Assault Awareness
Domestic and Family Violence Awareness
Healthy and Unhealthy Relationships
Legal and community information covering: Family violence, family law, child
protection and victims assist.
The Rockhampton office services the local government areas of Rockhampton and Mt
Morgan, Yeppoon, Gladstone, Woorabinda, Biloela, and Blackwater. Rockhampton
Office also assists clients in Emerald with advice over the telephone. For more
information or to access service please Ph.one 4922 4557.
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REGULATION 7 FAMILY LAW ASSESSOR
Dr. Phillippa Stunzner, MAPS: APS College of Clinical Psychologists. APS College
of Forensic Psychologists. 230 Canning Street: PO Box 4187, Rockhampton, Q.
4700. Ph.: 0407226195 Fax: 07 49229319
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Ancillary Support
ROCKHAMPTON AND LIVINGSTONE
AGED CARE AND IN HOME SUPPORT
AICRA (Aboriginal and Islander Community Resource Agency)
Aged Care 2/6 East St. 4921 2999
HACC 179 Lakes Creek Rd, Berserker
4926 6379
Blue Care Capricorn Coast Community and Respite Service
Providing HACC and QCC services nursing, personal care, domestic
assistance social support, in home respite, day respite, DVA VHC, transition
care Palliative Care. Referrals accepted from Hospital, General practitioners,
family members and other agencies. Office Hours 08.00HRS – 1600HRS.
Ph. 4739 1371
Carers Qld Inc
Carers looking afte children (4yrs+) and adults who have a disability; chronic illness;
mental health issue or are frail aged. PH 4921 4486. 1/83 West Street,
Rockhampton
CentacareCQ
Community Care
CentacareCQ supports wellness, reablement and restorative care approaches in its
delivery of home care services. CentacareCQ's Community Care Program:
*
Provides comprehensive & coordinated in-home support services, with a focus
on wellness, reablement and restorative care for the frail, aged, and people living
with a disability.
*
Supports our consumers to be more independent at home and in the
community, enhancing quality of life to prevent inappropriate admission to long term
residential care.
All Services are provided under the Commonwealth Home Support Program, Home
Care Packages Level 1 and 2, and Disability Services Packages.
For all enquiries contact: 1300 523 985
CQ Home Assist Secure
Home Assist Secure is a program, funded by Department of Communities (Housing
and Homelessness) and Home and Community Care (HACC), and aims to remove
some of the practical housing related difficulties experienced by older people and
people with disabilities who wish to remain living in their own home. PH: 4936 8522
or 1800 223 301. 201 Bolsover Street Rockhampton
Elder Abuse Prevention Unit
1300 651 192 www.eapu.com.au eapu@uccommunity.org.au
Seniors Enquiry Line 1300 135 500. This is a Seniors ‘one stop’ information
line 9am – 5pm Monday to Friday and you get to talk to a real person.
www.seniorsenquiryline.com.au
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Time for Grandparents 1300 135 500. Support for grandparents raising
grandchildren,. www.grandparentsqld.com.au
intergratedliving
integratedliving offers an extensive range of aged, disability and mental health
services by facilitating Home and Support Services, Home Care Packages 1 to 4 and
a Care Advisor Program. PH:1300 782 896. 25 Albert Street Rockhampton
Life Without Barriers.
PH: 4921 1475 194-1`95 Alma St Rockhampton
Queensland Aged and DisabilityAdvocacy (QADA)
Provides advocacy services for Aged and Disabled. Education and information
sessions for carers, service providers, organisations, families , public – everyone –
on advocacy and rights and responsibilities – in care facilities and in home care.
Free services. Consumer directed. Confidential. Available throughout Queensland.
Can also assist with guardianship and administration matters. PH:1800 878 338
PH: 3637 6000
121 Copperfield Street, Geebung. Qld
Rockhampton 60 & Better Program Inc.
60 & Better is a healthy ageing program for people over the age of 50.Offering a wide
variety of exercise and social activities. Where appropriate and necessary people
under the age of 50 are also welcome to join the program. 60 & better endeavors to
involve older people to become involved in the process of decision making to ensure
activities are in direct relation to the needs and desires
of older people in their
community. PH: 4926 944 555 Sheehy Street, Park Avenue Rockhampton
Better60@bigpond.com
Suncare Community Services Limited (Auspicing the Commonw ealth
Respite Centre for Carers (CRC))
Providing excellence in care for Aged Care, Disability and Mental Health
Community members.
Providing services in personal hygiene support, domestic services, home and
garden maintenance, in home respite, out of home respite, community access and
social support, transport, cottage respite services, independent living skill support
programs, group activities and package case management for disability clients.
Commonwealth Respite Centre- CRC
Federally funded program- Carer Respite and Support… giving carers a break
that will provide resilience. The Commonwealth Carer Centres provide;
 Information and options about respite care and other support services for carers.
 Referral to appropriate local and regional service providers.
 Respite care in emergency and short term planned care situations. For
example, if a carer becomes ill, wishes to attend a special event or family
function, or simply needs extra help for a short period.
 Assistance in booking residential respite.
 Emotional support.
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
Access to a 24 hour a day emergency respite service
PH: 4921 9500. 24 hour career support 1800 059 059. 189 Musgrave Street North
Rockhampton
ALCOHOL, DRUGS & GAMBLING SERVICES
AICRA (Aboriginal and Islander Community Resource Agency)
Public Intoxication Program Provides a mix of prevention, training, community
development, assessment, treatment and work with related services, specific to the
public drunkenness needs within the Rockhampton indigenous community.
Contact Information : Shop 2, 6 East Street: ROCKHAMPTON 4700: Ph.: 4921 2999:
Fax: 4922 8631
Al-Anon Family Groups
Al Anon provides support to relatives and friends of alcoholics. We provide a
supportive and strengthening program to enrich your life. Provides literature & ongoing
support, experience, strength and hope. Anonymity is assured.
Contact Information: St Mary’s Church Hall: Nobb Street: ROCKHAMPTON 4700: Ph.:
4921 2325/4922 1010
Alcoholics Anonymous (AA)
Fellowship of men and women who share their experience, strength and hope with
each other
that they may solve their common problem and help others to recover from alcoholism.
Contact Information : ROCKHAMPTON: Ph.: 4927 4416
Alcohol & Other Drug Service (AODS)
AODS work with clients to reduce the harm caused by alcohol, tobacco and other
drugs to the individual and the community. Provide alcohol and drug services,
counselling, assessments, information, training and education, methadone program,
referral and support to detoxification programs.
Contact Information: Sterling Place, 156 Bolsover St,: ROCKHAMPTON 4700: Ph.:
4920 5500: Fax: 4927 9126 ATODSRockhampton@health.qld.gov.au
Central Qld Indigenous Development
Assists Indigenous people and their families with referring to support services such
as; early childhood, education, training, employment, financial management, housing,
health and legal
requirements.
Contact Information: CQID, Community Enterprise and Inclusion Centre, Building 26,
Darumbal Road, Central Queensland University. Ph. 4920 000 Fax 4920 0010
enquiries@cqid.com.au. http://cqid.com.au/
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Drug ARM
Drug ARM has now started in Rockhampton and is open for referrals.
This is a free drug and alcohol counselling service for up to 12 sessions per referral.
The Creating Options Program (CO Program) is a comprehensive and structured
outpatient alcohol and other drug treatment service for individuals with multiple and
complex needs. The service delivers intensive clinical support for people 18 years
and over who require ongoing treatment to overcome, or manage the harms
associated with alcohol and other drugs. The program provides assessment, case
management, case formulation, counselling, detox support (not the lead support
service), psycho-education, social skills training, relapse prevention, and referral
strategies. The program’s delivery utilises the bio-psychosocial model with a
recovery orientation, and provides a welcoming, non-judgemental, and confidential
environment. Client participation in the CO Program is voluntary.
Additionally, there is the option of providing up to four free sessions for a client’s
significant other (e.g., parent, or partner). The Central Queensland Drug ARM
service will be qualified in SMART Recovery to be able to facilitate groups starting in
April. There is also the flexibility of the CO program that allows the clinical workers to
drive to a safe location to have counselling session with clients (e.g., park, café,
library, client’s house) if they are unable to attend the counselling location in
Allenstown.
The CO Program offers up to four treatment episodes, with each episode usually
consisting of 12 weekly one-hour sessions. Referrals from Health and Hospital
services are prioritised however referrals from individuals; significant others;
government or non-government alcohol and other drug services; Magistrates;
General Practitioners; other community or health care services may also be
accepted. The CO Program provides services across the following locations:
Brisbane North, Brisbane South, Ipswich, Toowoomba Regional Council and
Southern Downs Council areas, Goondiwindi, Gold Coast, Gympie, and
Rockhampton and greater region.
All referrals are to be made to the Central Intake number seen below.
 (07) 3620 8880
 intake@drugarm.com.au
Gambling Help Service Relationships Australia
For people who gamble and the friends and family members of people who gamble.
Offer counselling related to gambling, relationships and financial plus community
education.
Contact Information: Cnr. Berserker & High Streets : NORTH ROCKHAMPTON 4701:
Ph.: 4926 9377 Ph.: 1800 222 050: generalenquiries@relateqld.com.au
Gumbi Gumbi Aboriginal and Torres Strait Islander Corporation
We offer support, individual counselling, group therapy, health and hygiene, and
education programs to our clients to encourage clients to confront and resolve past
issues such as loss of identity and grief and loss counselling to minimise the risk of
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alcohol, drug and other substance abuse and encourage a lifestyle that promotes a
more social, emotional wellbeing for our clients.
Contact Information: 25 George Street: ROCKHAMPTON 4700: Ph.: 4922 8355: Fax:
4927 9889 gumbi@pacific.net.au. http://www.gumbigumbirockhampton.com/
Juwarki Kapu-Lug Aboriginal and Torres Strait Islander Corporation
Head office for the organisation which provides drug and alcohol support services to
the indigenous community in liaison with local law enforcement. Includes diversionary
centre, cell watch/visitor service, prison liaison program, with education and training
support (vocational and diversionary).
Contact Information: Quay Street: P O Box 1249: ROCKHAMPTON 4700: Ph.: 4927
7508: Ph.: 0418 985 849: Fax: 4927 7058:
edward.juwarki@gmail.com.
http://juwarki.org.au/
The Drug Detection Agency
Our company provides expert NATA accredited quality services in all Drug and
Alcohol detection, which includes Hair Follicle testing and Drug detection in vehicles
or premises. We also offer services in Drug and Alcohol policy formulation and
provide Drug and alcohol Education sessions to the private and public sectors.
We have a purpose built mobile Drug &Alcohol testing van that can come to you or
go to your clients if required. Our team is professional and experienced with many
years in the industry.
Contact information: 48B Archer Street, Rockhampton, 4700
Ph.: 0749237799 or 0407733585 or Toll Free 1300 4 Detection
Web: www.tdda.com.au Email: lauren.mcgregor@tdda.com
Yeppoon Alcoholics Anonymous Group
Fellowship of men and women who share their experience. Meet at the Community
Development Centre. Meets: Wednesday 7.30pm-9pm. Friday 7.30pm-9pm. Sunday
10am-12pm and 7.30pm – 9pm.
Contact Information: 78 John Street: YEPPOON 4703: Ph.: 4939 1662 or 0410 032
664
CHILD AND YOUTH SERVICES
AnglicareCQ
Child protection services
AnglicareCQ’s Stronger Futures team provides:
 Foster and kinship care
 Short Break care, providing respite and support for foster carers
 Intensive foster care, for children with complex or high support needs such as
disability, trauma or behavioural difficulties
 Residential care
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Contact: 164 Musgrave St, North Rockhampton Phone: (07) 4927 8200
Fax: (07) 4927 7362
AnglicareCQ
Family, Adolescent and Community Intervention Team
FACIT provides a range of services for children and youth:
 Specialist counselling and intervention for children and youth aged 5-17, as well
as parents, carers and other family members, as negotiated by the Department of
Communities
 Services for children unborn to 18 years old, including Aboriginal and Torres
Strait Islander youth and those from culturally and linguistically diverse
backgrounds, aimed at improving wellbeing and preventing entry or re-entry to
the child protection system
 Outreach services with local schools, including self development and social skills
training
 Parenting workshops and training
Contact: AnglicareCQ Wellbeing Centre, 1/14 Fitzroy St, Rockhampton. Phone: (07)
4930 1500 Fax: (07) 4922 0372 Email: FACITintake@anglicarecq.org.au
Australian Red Cross – Referral for Active Intervention (RAI).
This program provides case management support to families with children aged
unborn – 18 years in the Rockhampton area. Participation is voluntary. Case
Managers build on each families own strengths focussing on the individual needs of
each child, of the child within the family and the family within the community.
Contact Information: 1 Canning Street, ROCKHAMPTON 4700. Ph.: 4836 4980. Fax:
4836 4991. Also see Australian Red Cross PH.AMS and Australian Red Cross
Woorabinda in this Directory
Buderoo House Youth Shelter. Darumbal Community Youth Services. Youth Shelter
Young people 16 -21 years old who are homeless or at risk of homelessness
PH: 4927 5715
Child & Youth Mental Health Service (CYMHS)
Assessment and intervention for children and adolescents with severe or complex
mental health issues and illness.
Contact Information : Quarry Street: ROCKHAMPTON 4700: Ph.: 4920 5700:
Children’s Contact Service
Contact arrangements for children whose parents have separated including
supervised visits and changeovers. See Child Contact Service in this Directory.
Contact Information : Cnr Berserker & High St’s: NORTH ROCKHAMPTON 4701: Ph.:
4926 9377 Ph.: 1300 364 277: generalenquiries@relateqld.com.au
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Child Safety (Department of Communities, Child Safety and Disability Services)
Dedicated to protecting Queensland's children and young people, and ensuring they
are safe from abuse.
Contact Information : Ground Floor, 36 East St: P O Box 108: ROCKHAMPTON 4700:
Ph.: 4938 6844 also Ph.: 1800 177 135
CQ Youth Connect Sexual & Reproductive Health / BBV & SHS
Youth Connect provides Sexual & Reproductive Health Education and Clinical
Services in Central Queensland with a focus on Indigenous Youth age 14 plus in
CQ. PH: 4932 5440. 92 Bolsover Street Rockhampton
Darumbal Community Youth Services
Darumbal Community Youth Services Inc is a not-for-profit organisation providing a
broad range of youth and family services in Rockhampton and across Central
Queensland.
Contact Information: Darumbal Office - 79b Bolsover Street: PO Box 5851,
Red Hill Mail Centre, Rockhampton QLD 4702. Office Ph.one: 07 4922 6180
Budaroo House: 07 4927 5715
VSM Outreach: 0400 716019
For more details on services provided see Darumbal Community Youth Services in
this Directory and see http://www.darumbal.org.au/
Girls Time Out
Support services for young women aged 12 to 25 years. All activities are free, and
transport can be provided subject to notice and availability.
Contact Information: 137 Musgrave Street: ROCKHAMPTON 4700: Ph.: 4922 7236:
Ph.: 4922 7509
headspace Rockhampton
PH: 4921 4800 1556 Alma Street, Rockhampton
Helem Yumba Central Queensland
Healing Centre: Works with Indigenous families to address issues of family and
domestic violence. Provides counselling and support to families and individuals
experiencing or at risk of domestic and family violence; group therapy, workshops and
legal services. See also Dads on the Inside in this Directory
Contact Information: 10/99 Musgrave Street: NORTH ROCKHAMPTON 4701: Ph.:
4921 1744: admin@cqhealing.com.au
Homestay
The purpose of the service is to provide early intervention support to people at risk
of homelessness, in order to maintain their tenancies. Works with over 18s, help
clients maintain accommodation, information advocacy, mentoring, group work
and transport. PH: 4937 4200. 87 Alma Street, Rockhampton
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Police Citizens Youth Club (PCYC)
Police-Citizens Youth Club Rockhampton is a Not for Profit organisation that aims to
enhance our community through youth development. This is encouraged through a
caring environment with a wide range of activities for all ages as well as affordable
membership and activity fees.
Contact Information: Stapleton Park, Bridge Street, North Rockhampton, QLD, 4701
PO Box 944, Rockhampton, QLD, 4700. Phone: (07) 4927 7899.
Email: rockhampton@pcyc.org.au Website: http://www.pcyc.org.au/Rockhampton/
Roseberry Community Services Limited
Roseberry Community Services is a community based organisation providing a
variety of services to meet the identified needs of young people and families who
are experiencing difficulties as well as accommodation services.
Jack’s House Rockhampton provides short term accommodation and support for
young people who are homeless and in crisis. Our staff work to enhance the dignity,
self-esteem and independence of young people (aged between 16 and 19 years),
whilst recognising the importance of families.
Contact Information: Jack’s House: 122 Kent Street Rockhampton
Tel: 49222 453; Fax: 49222 054; email: jackshouse@roseberry.org.au
Our Transition to Independent Living (TIL) Workers provide support and intensive
case management to young people aged 16 to 25 years who are homeless or at
risk of homelessness and can demonstrate some level of independence. They also
provide practical and emotional support to young people living independently in the
community.
Contact Information: Rockhampton TIL Service : 4/83 West Street Rockhampton
Tel: 49237 700; Fax: 49273086; email: lyn.anderson@roseberry.org.au
Playgroup Qld
Playgroup Queensland provides support by offering early years services that strive for
optimal child wellbeing and development. By promoting learning through play, we build
parental capacity and connect families to create strong communities.
Accessible Playgroups provide opportunities for parents and children who may not
normally access a Playgroup, to connect and learn through play, increase their skills
and confidence, and develop supportive networks.
Services
Community Playgroup
Accessible Playgroup (Facilitated)
PlayConnect and MyTime (run by Umbrella Foundation)
Costs
Community Playgroup – low cost depending on individual group/annual Playgroup
QLD membership
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Accessible Playgroup – no cost
PlayConnect and MyTime – no cost
Contact: 1800 171 882 Website: www.playgroupqld.com.au
Wahroonga Counselling Centre
Adolescent Program for young people aged 13 - 24 years providing free confidential
support to young people experiencing significant emotional or psychological
difficulties. Referral via school, self parents or organisations.
Child Protection Program provides intensive therapeutic support for ages 5 - 18 years
who have experienced complex trauma. Referrals must come via the Department of
Communities, Child Safety Services.
Contact Information: 114 Fitzroy Street: ROCKHAMPTON 4700: P O Box 8138:
ALLENSTOWN 4700 Ph.: 4922 5226: Fax: 4922 5277: wahroonga@qb.com.au
DISABILITY
Access Recreation Inc.
100 Jardine St. Phone 4922 7151
Australian Hearing Rockhampton
Free service to Pension Concession card holders, Eligible Department of
Veterans’ Affairs card holders and Community service obligation clients
covering Paediatrics, young Adults up to 26, Aboriginal and Torres Strait
islander people over 50 years. Ph. 4924 8600
Autism Queensland
1 Harbourne Street Koongal 4701: rockhampton@autismqld.com.au. Ph. 4923
4800
Basic Rights Queensland 1800 358 511
Basic Rights Qld specialist community legal centre, providing free advice, advocacy
and legal services for people with problems with social security or disability
discrimination.
Capricorn Citizen Advocacy
118 George St Rockhampton. Phone 4922 0299. Mobile 0409 22 0072
Capricorn Coast Community Access Group
Capricorn Coast Community Access Group meets first Friday commencing March
2015 - Bi-Monthly at the Capricorn Coast Hospital at 10.00 am. Contact Ray
Thompson on 49392870 for details.
Capricornia Respite Care Association Inc.
2/74 Victoria Parade. Rockhampton Phone 4930 7600
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Carers Qld Inc
Carers looking afte children (4yrs+) and adults who have a disability; chronic illness;
mental health issue or are frail aged. PH 4921 4486. 1/83 West Street,
Rockhampton PO Box 206, Rockhampton npolkinghorne@carersqld.asn.au
Child Development Service
The Child Development Service is to provide a trans-disciplinary early intervention
developmental service for children experiencing complex multi-dimensional
developmental conditions. The service focuses on children under six years of age
who have challenges in multiple areas of development. Referrals are accepted from
General Practitioners and paediatricians. Enquiries accepted from parents and a
referral form can be provided to support a GP referral.
Contact information; Child Development Service / Division of Family, Women &
Children.
CQ Hospital & Health Service Qld Gov.
Sub-acute, Ambulatory &
Community Services
82-86 Bolsover Street
PO Box 501 Rockhampton Qld
4700
Phone (07) 4920 6900
Fax (07) 4920 6871
CentacareCQ
In-home accommodation support; community support case management; community
access including support for school leavers
10 Bolsover St, Rockhampton. Phone 1300 523 985
Cerebral Palsy League
39 Macaree St Nth Rockhampton
4922 0794
90 Jardine St Rockhampton 4927 5655
Co-ordinated Support Services
4/33 Archer St. Rockhampton. Phone 4927 3207
CQ Home Assist Secure
Home Assist Secure is a program, funded by Department of Communities (Housing
and Homelessness) and Home and Community Care (HACC), and aims to remove
some of the practical housing related difficulties experienced by older people and
people with disabilities who wish to remain living in their own home. PH: 4936 8522
or 1800 223 301. 201 Bolsover Street Rockhampton
Endeavour Foundation
Disability Services – 552 Yaamba Road. Phone 4936 1109
Learning and Life Style Centre – 162 Alma St. Phone4931 9000
Excel Care
Rockhampton
Emu Park
50 Fitzroy St
Phone 4938 8400
153 Fitzroy St
Phone 4928 8400
10 Ken Albert St Phone 4938 8400
69 Pattison St
QFLPN Service Directory June 2015
Phone 4938 8400
Page 22
Home Support Association Inc. (HSA)
Home Support Association Inc. (HSA) is a not-for-profit community organisation
operating in the Rockhampton, Capricorn Coast and Mt Morgan area. HSA offers a
wide range of innovative services in disability, mental health and professional
community sector training. At HSA we work with people to identify their strengths,
interests, and goals and support them to explore opportunities in their community so
they can live the lifestyle they choose.
Contact information: 19 Cavell Street WANDAL QLD 4700. Phone: (07) 4927 6383
FAX: (07) 4927 6404. Mon-Thurs: 9am- 4.30pm. Friday: 9am -12.30pm. Post: PO
Box 1166 Rockhampton Qld 4700. Email: hsa@homesupport.org.au
Yeppoon. 72 Queen St Phone 4939 0400
intergratedliving
integratedliving offers an extensive range of aged, disability and mental health
services by facilitating Home and Support Services, Home Care Packages 1 to 4 and
a Care Advisor Program. PH:1300 782 896. 25 Albert Street Rockhampton
Multicap
Multicap is a high needs disability support organisation providing individual, respite,
family support networks, opportunities, and programs.
Contact Information: Berserker 109 Sharples St. Phone 4926 9677
33 Main St. Park Avenue QLD 4701. (07) Phone. 4921 4231
FAX (07) 4921 0985
Southern Cross Support Services
40 Charles Street, Berserker. Ph: 4153 5887
Email: admin@scss.org.au
Fax: 4153 1158
Spinal Injuries Association
spinalrockhampton@bigpond.com
(STEPS) Yeppoon STEPS Network Group
The STEPS Program is a information, support and skills based group program for
adults aged 18-65 years who have experienced an Acquired Brain Injury and their
family members. The program consists of two phases: (1) the STEPS Skills Program
- which is a 6-week structured self management focused course that covers a range
of topics including understanding brain injury, changes after brain injury, goal setting,
stress management, relationships, and being active in the community; and (2) STEPS
Network Groups - which operate as ongoing support style groups and offer
opportunities for people to continue the connections they formed during the initial 6week phase of the program. PH:1300 727 403. Capricorn Coast Hospital and Health
Service 8 Hoskyn Drive. Yeppoon
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Suncare Community Services Limited (Auspicing the Commonw ealth
Respite Centre for Carers (CRC))
Providing excellence in care for Aged Care, Disability and Mental Health
Community members.
Providing services in personal hygiene support, domestic services, home and
garden maintenance, in home respite, out of home respite, community access and
social support, transport, cottage respite services, independent living skill support
programs, group activities and package case management for disability clients.
Commonwealth Respite Centre- CRC
Federally funded program- Carer Respite and Support… giving carers a break
that will provide resilience. The Commonwealth Carer Centres provide;
Information and options about respite care and other support services for
carers.
Referral to appropriate local and regional service providers.
Respite care in emergency and short term planned care situations. For
example, if a carer becomes ill, wishes to attend a special event or family
function, or simply needs extra help for a short period.
Assistance in booking residential respite.
Emotional support.
Access to a 24 hour a day emergency respite service
PH: 4921 9500. 24 hour career support 1800 059 059. 189 Musgrave Street North
Rockhampton
The Umbrella Network
Non Profit organisation supporting families with special needs children. Providing a
location to meet like minded families, encouragement and understanding, along with
regular support groups and events.
Support ranges and eligibility 0 – 12 years
Families in need of information, support, friendship
Any regular events Support Groups: Heartkids, Autism, Early Intervention Program:
Baby Bridges, Playgroup Funded Programs: Mytime, Playconnect, Website,
Facebook,
Monthly Newsletters
Contact Ph.: 074928 6550 or 0408 506 287
. website: www.theumbrellanetwork.org
Network
email: info@theumbrellanetwork.org
Facebook Page: The Umbrella
Queensland Aged and Disability Advocacy
168 Denison St Rockhampton. Phone 4927 7544 Free call 1800 81 8338
Sailability Capricornia
Sailing sessions in the Causeway Lake a minimum of twice a month. PH: 0400 742
053 www.sailabiltycapricornia.org info@sailabilitycapricornia.org
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DOMESTIC VIOLENCE SUPPORT
AnglicareCQ
Family, Adolescent and Community Intervention Team
FACIT works with people who experience or use domestic violence and with children
who have witnessed violence in the home. Case management is structured around
the participant’s values, priorities and goals, and can include:
 Practical support
 Maintaining personal safety
 Support through legal matters and court proceedings
 Housing support
 Emotional support and counselling for individuals, families, and children
who’ve witnessed or experienced violence
Contact: AnglicareCQ Wellbeing Centre, 1/14 Fitzroy St, Rockhampton
Phone: (07) 4930 1500 Fax: (07) 4922 0372.
Email: FACITintake@anglicarecq.org.au
Central Queensland Community Legal Centre – Victims of Crime
This service provides support for the victims of crime, and their families who have
been directly or indirectly affected by the crime by offering:
1.
Free assistance with Victims Assist Financial Applications
2.
Personal service
3.
Crisis response
4.
Individual advocacy
5.
Community education
6.
Professional education
7.
Court support
By appointment – Monday to Friday – 9am to 4pm
Contact Information: Ph.one: (07) 4921 0368: Post: Po Box 1393, ROCKHAMPTON
QLD 4700: Email – Maudie cqclc.voc@bigpond.com
Email – Ros cqlc.voc1@bigpond.com:| Web: www.cqclc.org.au
DV Connect
Women’s Line
Men’s Line
1800 811 811
1800 600636
Domestic and Family Violence Court Assistance Service (DFVCAS)
Located at the Rockhampton Court House
Office Hours MON – FRI 8:30am -3:00pm
Appointments encouraged but not essential
Attend Yeppoon Court House Thursdays 2pm
Can offer assistance with application for DVO’s on Thursday in Yeppoon – by
appointment only
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This program does not provide legal advice however it does provide assistance with
applications for protection orders, discuss whether protection orders are an
appropriate option, and provide court support throughout the process of getting an
order. Also, information and referral for additional and/or ongoing support.
Contact Information: Ph.one: 4927 0302 – Rockhampton Court House Office –
message & call back service available. **Alternatively – Women’s Health Centre –
4922 6585
Helem Yumba Central Queensland Healing Centre:
Works with indigenous families to address issues of family and domestic violence.
Provides counselling and support to families and individuals experiencing or at risk of
domestic and family violence; group therapy, workshops and legal services.
See also Dads on the Inside in this Directory
Contact Information: 10/99 Musgrave St: NORTH ROCKHAMPTON 4701: Ph.: 4921
1744: admin@cqhealing.com.au
Rockhampton Women’s Shelter
Emergency accommodation for women and their families escaping domestic violence.
Ph. 4926 5603
Victim Assist Queensland, Department of Justice and Attorney-General (VAQ)
Financial assistance scheme to help victims of violent crimes get their lives back on
track. This scheme which started on 1 Dec 2009 replaces the old 'criminal
compensation' scheme and is available to victims who report the crime to the police
(no longer need a conviction) and obtain a prescribed medical certificate to confirm
injuries (Physical or psychological). Victim categories include: *Primary victim
*Related victim (where violence results in death) *Parent secondary victim & *Witness
secondary victim. Financial assistance can cover expenses such as: medical, dental,
counselling, loss of earnings, funeral expenses, other reasonable costs related to
recovery and recognition payments.
The local Victim Coordination Officer can also assist with form filling, writing Victim
Impact Statements for the court and providing practical court support when victims are
required to give evidence.
For general information on VAQ email victimslinkup@justice.qld.gov.au Ph.one 1300
546 587 or. For face to face assistance with form filling, victim impact statement
assistance and practical court support contact the local Victim Coordination Officer
on 49 386 518 or visit the Rockhampton Courthouse.
EMERGENCY ACCOMMODATION
AnglicareCQ
Capricorn Support Service
The Capricorn Support Service provides a limited amount of supported short-term
housing for families in urgent need of accommodation, working with people who are
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homeless or at risk of homelessness, who need support to transition to independent
living, who have experienced domestic violence, and others who urgently need a
place to stay. Accommodation is supported with case management to address the
issues making it hard for the tenant to find or maintain long term housing.
Contact: 164 Musgrave St, North Rockhampton. Phone: (07) 4927 8200
Fax: (07) 4927 7362. Email: afss@anglicarecq.org.au
Buderoo House Youth Shelter. Darumbal Community Youth Services. Youth Shelter
Young people 16 -21 years old who are homeless or at risk of homelessness
PH: 4927 5715
Capricornia Training Company
Youth Housing and Reintegration Service (YHARS) – The purpose of YHARS is to
help reduce homelessness through the provision of support and brokerage for young
people aged 12-21 who are homeless or at risk of becoming homeless by providing
case management support and access to a range of accommodation options.
YHARS After Care Service – provides brokerage, and where it is required, case
management support, to young people aged 17-21 years who are homeless or at risk
of homelessness and are leaving, or have recently left the care of the Department of
Communities.
Contact Information: Located at 38 Armstrong Street, North Rockhampton. PO Box
1252 Rockhampton 4700 Ph.: 4922 2008 Email: yhars@ctcltd.com.au
Housing Grants, Assistance and Emergency Housing.
Queensland Department of Housing & Public Works, Housing Service Centre
PH: 4938 4089
Ozcare (Ozanam House) Homeless Men’s Hostel
Ozcare Men’s Hostels are staffed 24 hours a day and provide short term crisis
accommodation, support and meals to men aged 18 years and over.
Contact Information: 233 Alma Street: P O Box 81: ROCKHAMPTON 4700: Ph.: 4937
4280 Fax: 4922 8637
Ozcare Homestay Service
The purpose of this service is to provide early intervention support to people at risk
of homelessness, in order to maintain their tenancies. The service provides support
to clients to avoid issues that may result in homelessness.
Contact Information. Ozcare 87 Alma St Rockhampton Ph.one : 49374200
Rockhampton Women’s Shelter
Emergency accommodation for women and their families escaping domestic violence.
Ph. 4926 5603
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Roseberry Community Services Limited.
Roseberry Community Services is a community based organisation providing a
variety of services to meet the identified needs of young people and families who
are experiencing difficulties as well as accommodation services.
Jack’s House Rockhampton provides short term accommodation and support for
young people who are homeless and in crisis. Our staff work to enhance the dignity,
self-esteem and independence of young people (aged between 16 and 19 years),
whilst recognising the importance of families.
Contact Information: Jack’s House
122 Kent Street Rockhampton
Tel: 49222 453; Fax: 49222 054; email: jackshouse@roseberry.org.auimited
Also see Roseberry Community Services Limited in this Directory
EMPLOYMENT SERVICES
Advanced Personnel Management
APM Employment Services provides comprehensive vocational rehabilitation with
specialist employment assistance.
Contact: Renata Scherf Manager-Central QLD 0402 236 371. Level 1,
212 Quay Street, Rockhampton (service Yeppoon weekly).
Renata.scherf@apm.net.au
Career Employment Australia
Assistance comes in the form of benevolent relief through services including
rehabilitation; counselling; assistance in obtaining accommodation; personal
assistance and support including material and non-material relief; assistance with
work and development of work skills. Ph:4925 0033. 20 James Street Yeppoon
info@ceagroup.com.au
Career Linker
Multi Services in Employment Support and Careers Consultancy. Servicing Job
Seekers and Employers (Business and Industry) PH: 0401 953 589
admin@careerlinker.com.au
CIM Employment
CIM Employment works with people who have temporary barriers to employment.
They may have sustained an injury or an illness which makes it more challenging to
find employment, or to remain in employment. Clients are referred by Centrelink.
PH: 1300 133 758 . Suite 7 & 8, 190 Bolsover Street Rockhampton
Community Solutions
PH: 4932 8000
Musgrave Nth Rockhampton – opp. Centrelink
Employment Services Queensland
ESQ is a Job Service Australia Provider and provides a wide range of quality
specialised employment, training and education services to a diverse range of
QFLPN Service Directory June 2015
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jobseekers, including the most disadvantaged. 4925 0033. Shop 20B James St
Yeppoon.
Epic Employment Service Inc
PH: 4921 0236
10 99 Musgrave St, North Rockhampton
NEATO Employment
PH: 4939 2144 Shop 1, Cnr Queen and Barry Street Yeppoon
The Salvation Army Employment Plus
PH: 4921 7500. 223 Musgrave Street, Cnr Miles Street, North Rockhampton
FAMILY SUPPORT SERVICES
AnglicareCQ
Family, Adolescent and Community Intervention Team
FACIT’s services for families include:
 Counselling services for children, youth, adults and families
 Parenting support and training, including regular parenting workshops
 Case management for families and individuals
 Domestic violence intervention and support for people who experience, witness
or use violence in the home
 Self development and social skills training for youth
Contact: AnglicareCQ Wellbeing Centre, 1/14 Fitzroy St, Rockhampton.
Phone: (07) 4930 1500 Fax: (07) 4922 0372
Email: FACITintake@anglicarecq.org.au
AnglicareCQ
Child protection services
AnglicareCQ’s Stronger Futures team provides:
 Foster and kinship care, with support, training and resources for carers
 Short Break care, providing respite and support for foster carers
 Intensive foster care, for children with complex or high support needs such as
disability, trauma or behavioural difficulties
 Residential care
Contact: 164 Musgrave St, North Rockhampton. Phone: (07) 4927 8200
Fax: (07) 4927 7362
Australian Red Cross – Referral for Active Intervention (RAI). This program
provides case management support to families with children aged unborn – 18 years
in the Rockhampton area. Participation is voluntary. Case Managers build on each
families own strengths focussing on the individual needs of each child, of the child
within the family and the family within the community.
Contact Information: 4 Aquatic Place, ROCKHAMPTON 4700. Ph.: 4836 4980. Fax:
4836 4991. Also see Australian Red Cross Woorabinda and Australian Red Cross
PH.AMS in this Directory
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Basic Rights Queensland 1800 358 511
Basic Rights Qld provides free advice, advocacy and legal services for people with
problems with social security or disability discrimination.
Capricorn Citizen Advocacy. Capricorn Citizen Advocacy is a not for profit,
community based organisation located in Rockhampton and governed by a
Management Committee.
Capricorn Citizen Advocacy was established in 1999 to implement a disability
advocacy program in the local areas which are now governed by Rockhampton
Regional Council and Livingstone Shire Council. These areas currently have a total
population of approximately 110,000.
Capricorn Citizen Advocacy works within the Citizen Advocacy framework; a model of
disability advocacy based upon Wolfensberger's theory of Social Role Valorisation.
Citizen Advocacy is a community based movement which seeks to recognise, promote
and protect the welfare and interests of people who have disabilities.
CCA facilitates supportive relationships between everyday members of the community
(citizen advocates) and people with disabilities (protégés) who are vulnerable or at
risk, and who have unmet needs. It provides a practical way in which citizens, ordinary
members of the community, can make a positive difference.
Funding for the program activities and two staff employed by Capricorn Citizen
Advocacy is provided by the Queensland Department of Communities, Child Safety
and Disability Services.
Contact Information: Capricorn Citizen Advocacy, Shop 3 / 118 George Street
PO Box 1175; Rockhampton Q 4700. P: 07 4922 0299
F: 07 4922 0288
M: 0409 220 072.
Office:
office@capricornca.org.au
Website: http://www.capricorncitizenadvocacy.org.au/
Capricorn Coast Community Health Services (Women and Family Health)
Mental health and counselling, podiatry, indigenous services, drug and alcohol
services, disability services, diabetes and nutrition, community nursing, child and
youth health services, aged care, stroke and optical services. Office hours : Mon to Fri
8.30 a.m. – 4.30 p.m.
Women and Family Health : Mon to Fri 8.30 a.m. – 4.30 p.m. 49133000
Website address www.health.qld.gov.au/cq/
Also see : Capricorn Coast Community Health Service (Mental Health) in this
directory.
Capricorn Community Literacy Inc
Capricorn Community Literacy Inc (CCL) is a free service for anyone who would
like to improve their reading and writing skills. Volunteer tutors assist members of
the community in Groups or one on one learning activities. Everyone is welcome
to join in the CCL group sessions, which are a lot of fun and currently held every
Monday from 9.00am to 12 midday at Yeppoon State School, Tucker Street
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Entrance – past the Dental Clinic on the right and take the path to the building
downstairs. Ph: 0439 877 003 or email carol.gorton@bigpond.com
CentacareCQ Rockhampton
Rockhampton, Gladstone, Yeppoon
Family Relationship Counselling
CentacareCQ Family Relationship Counselling services assists families, children,
couples, youth and individuals strengthen and grow in their relationships. Counselling
can assist with a range of issues including relationship issues, family changes, conflict
resolution, separation or divorce, parenting issues, grief and loss, or any other issue
that is negatively effecting your life or relationships. There are fees for this service
starting at $20 per hour for concession card holders. No client is refused a service
based on an inability to pay so fees can be negotiated. Appointments can be made
by phoning 1300 523 985.
Family and Relationship Community Education
The Family and Relationship Community Education program provides education to
groups, individuals and professionals to strengthen relationships, support families,
improve the wellbeing of children and increase participation within communities.
These services are provided to families, children, young people, communities and
professionals. Topics include:
 Behaviour Management
 Effective Co-Parenting
 Coping after separation
 Budgeting
 Parenting with Mental Illness
 1, 2, 3 Magic Parenting Workshop
 Bullying
 Preparing for ‘Schoolies’
 Creating Independence
To find out what workshops and/or education is coming up in your area, visit the
CentacareCQ website at www.centacarecq.com or call our friendly Client Contact
Team on 1300 523 985.
Child Development Service
The Child Development Service is to provide a trans-disciplinary early intervention
developmental service for children experiencing complex multi-dimensional
developmental conditions. The service focuses on children under six years of age
who have challenges in multiple areas of development. Referrals are accepted from
General Practitioners and paediatricians. Enquiries accepted from parents and a
referral form can be provided to support a GP referral.
Contact information; Child Development Service / Division of Family, Women &
Children.
CQ Hospital & Health Service Qld Gov.
Sub-acute, Ambulatory &
Community Services
82-86 Bolsover Street
PO Box 501 Rockhampton Qld
4700
Phone (07) 4920 6900
Fax (07) 4920 6871
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CQ Indigenous Development Ltd
Assists Indigenous people and their families with referring to support services such
as; early childhood, education, training, employment, financial management, housing,
health and legal requirements.
Contact Information: CQID, Community Enterprise and Inclusion Centre, Building 26,
Darumbal Road, Central Queensland University. Ph. 4920 000 Fax 4920 0010
enquiries@cqid.com.au. http://cqid.com.au/
CQ Dispute Resolution Centre
Established by the Queensland Government as a free, confidential and impartial
mediation service to the community, the Dispute Resolution Centre provides an
alternative way of settling disputes without going to court. Mediation services are
available to everyone in the community for a wide range of disputes.
Contact Information: Courts Precinct: 46 East Street: PO Box 542:
ROCKHAMPTON 4700. Ph.: 4938 4249: drc.central@justice.qld.gov.au
Department of Human Services
The Department of Human Services is responsible for the development of service
delivery policy and provides access to social, health and other payments and
services including Medicare, Centrelink and Child Support.
Centrelink
Centrelink delivers a range of payments and services which can be accessed online,
via the Phone and face-to-face through Customer Service Centres, Agents and
Access points. Information is also available in a number of languages, with access to
free interpreters for Centrelink business. Forms and Information sheets are also
available online.
Contact Information : 190 - 194 Musgrave St: P O Box 53: ROCKHAMPTON 4700
Ph.: 132 717 (disability): Ph.: 132 316 (drought): Ph.: 132 850 (family): Ph.: 136 380
(Indigenous). Website: www.humanservices.gov.au/dhs/centrelink
Child Support
Child Support can help you with your child support choices, which are designed to
work for both parents and non-parent carers (for example, grandparents, legal
guardians or other family members) while maintaining the welfare and best interest
of the children involved. We can also help with support services to assist with other
aspects of separation.
Contact Information: Ph.: 131 272. Websites:
Child Support: www.humanservices.gov.au/childsupport
Separated Parents: www.humanservices.gov.au/themes/child-support-andseparated-parents
*Please note Child Support customers that present at the Rockhampton Department
of Human Services Service Centre located at Musgrave Street will be directed to a
self-service terminal or advised to contact Child Support via Phone.
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.
Family Relationship Centre
Provides information and referrals to assist strengthening families and dealing with
relationship difficulties. Where families separate, the FRC provides information, intake
and assessment, education programs and family dispute resolution (mediation) with
qualified practitioners to help them reach agreement on parenting matters without
going to court. This agreement occurs in the form of a parenting plan. The FRC strives
to provide culturally appropriate service.
Services
Family Dispute Resolution (mediation) is offered on children’s issues. The process
consists of Intake and Assessment, Group Child Focus session (individual or
telephone by assessment) and mediation which is booked for 3 hours. We offer FDR
(mediation) outreach services to Gladstone fortnightly and Emerald, Biloela, Yeppoon,
Blackwater and Mount Morgan by appointment. We can offer telePh.one FDR
(mediation) where necessary.
Costs
The first three hours of service (Intake & Assessment, Child Focus session and first
hour of FDR) are funded. The second and third hour of the mediation plus any
further sessions are charged at $30 per hour per person. Exemptions apply - please
check with your practitioner.
Contacts: 10 Bolsover St, Rockhampton: Ph.: 1300 783 544
.
Family Planning Queensland
FPQ has had a name change. Please see True Relationships & Reproductive Health
in this Directory
Foundations Care
Children / Young People 0-18 years with complex needs that are referred by the Dept.
Of Communities Child Safety. Foundations Care is an Intensive fostering agency that
is currently supporting carers and
children / Young People in the CQ region.
PH:49273196 Unit 1/ 28 Bolsover St Rockhampton
Girls Time Out – Young Womens Suport Service Inc.
GTO Young Women’s Support Service Inc provides a range of programs to young
women, including parents across the Rockhampton Local Government Area.
PH: 4922 7236
Head Start Children's Therapy Services
Head Start Children's Therapy Services is a locally owned and operated private
occupational therapy practice offering services to children and adolescents in the CQ
Area. We work in collaboration with families to support development and participation
in self-care, leisure, school and play activities. We are registered as a FAschia Helping
Children with Autism provider in addition to having medicare and private health rebates
available.
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Contact Information: 2/28 Bolsover Street Rockhampton. Phone: 4921 1224 Mobile:
0476046024. Fax: 4921 2487
Helem Yumba
The Central Queensland Healing Centre works with indigenous families to address
issues of family and domestic violence.
See also Dads on the Inside in this Directory
Contact Information: 10/99 Musgrave Street: NORTH ROCKHAMPTON 4701: Ph.:
49211744: admin@cqhealing.com.au
Kids Helpline
1800 55 1800
Livingston Shire Council Community Centre
The Community Centre is a place for the community to access supportive
information and to meet, learn and share each others skills and knowledge.
The Community Centre is partly funded through the Department of Communities,
Child Safety and Disabiltiy Services. The centre provides Capricorn Coast residents
with a public community hubspace that is safe, welcoming, vibrant, accessible,
available to all and offers:
 General Information and referral assistance;
 Outreach services;
 Enhanced choices;
 Networking and social and social events;
 Participation in programs and activities that build skills;
 Affordable meeting spaces on a permanent or casual basis , and
 Life long learning opportunities.
We also provide important linkages, capacity building educational and partnership
opportunities for:
 Individuals requiring support;
 Community services providers;
 Community organisations, clubs and groups, and
 Community development staff and council
Contact Information: 80 John Street Yeppoon: Ph.one: 4913 3840
Lotus Place Central Qld
Lotus Place is a support and advocacy service for an estimated 500000
people who as children were bought up in institutional care before 1999.
It offers a range of support and services and operate a drop in service.
PH: 4927 7605 Cnr Denham and Denison Streets Rockhampton
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Our Children Australia
(www.ourchildren.com.au) an online communication portal for separated parents; a
place for parents to communicate and store information regarding their children. We
provide parents with access to their own online communication book 24/7. A fee for
this service applies to each parent – please check the website for the current rates.
Salvos
Salvos Budgeting/Financial Counselling.
Please see Salvos: Budget Financial Counselling in this Directory
Salvos Connect Community Services Centre
For those in financial crisis and requiring financial or material assistance, please
contact and make an appointment on 1300 371 288. Assessment will be according
to need and the resources available at the centre. Please be aware that demand for
these services is much greater than the ability to respond. The Capricorn Region
Community Service Centre operates Monday, Wednesday & Friday from 9:30 am by
appointment only.
The Salvation Army Employment Plus
223 Musgrave Street, Cnr Miles Street, North Rockhampton PH 4921 7500
The Salvation Army Capricorn Region.
PH: 49235600. 131 - 137 Park Street NORTH ROCKHAMPTON QLD 4701.
http://salvos.org.au/capregion/contact/
St Vincent De Paul (Vinnies)
Rockhampton: Open on Monday, Tuesday, Thursday and Friday. The client must
phone on the day they want help between 9.00 am and 9.30 am, to ensure an
appointment time. They must also bring their income statement and proof of their
hardship. PH:49 276 026.
Yeppoon. Scheduled welfare appointments Monday, Wednesday and Friday
afternoons but we are available for cases on other days via appointments. PH:
4939 3141
Solving the Jigsaw
Solving the Jigsaw is an award-winning prevention & early-intervention program that
works with students, teachers and parents to change a culture of violence into a
culture of wellbeing. PH. 0407 694 429
Strengthening Family Connections
Strengthening Family Connections (SFC) embraces a holistic approach
focusing on early intervention and prevention services. SFC operates from a
strengths based practice recognising that all people have their own natural
resources, strengths, talents, skills, life experiences and knowledge to draw
from. The service is client directed and staff work in partnership with families,
children and young people on the issues that they identify. We believe that
people are the experts in their own lives. PH: 4913 3830. 35 William Street
YEPPOON
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Time for Grandparents
Time for Grandparents 1300 135 500.
grandchildren. www.grandparentsqld.com.au
Support for grandparents raising
The Smith Family - Communities for Children Capricorn
Communities for Children Capricorn works with local organisations to empower and
support a strong, child friendly community to enhance the wellbeing of children and
families. Community Partners are funded to deliver services within the Capricorn
Region for children aged birth to 12 years and their families for the 1 July 2015 - 30
June 2017 period.
All projects are aligned with one of the following priority areas:
1. Children and their families lead healthier lifestyles.
2. Parents and carers are better able to support their child’s development.
3. Young children are better prepared for school and have increased school
engagement.
4. Aboriginal and Torres Strait Islander children have improved health and learning.
5. Community Connectedness.
For more information on Communities for Children or any of our projects please
contact Michelle Roberts, Communities for Children Project Manager, 4924 8121 or
email Michelle.Roberts@thesmithfamily.com.au
Communities for Children Capricorn projects for 2015 – 2017 include:
Beach Day Out
Celebrating Disability Action Week, Beach Day Out is a one day event that provides
a great fun day for families and children with a strong focus being placed on
delivering a wide range of activities that are tailored to individual’s ability. The event
promotes social inclusion and provides the opportunity for children and families to
connect with service providers in a fun, non-threatening manner.
For more information contact Livingstone Shire Council 4913 3823
Binbi Meta
The Binbi Meta project identifies and engages with at-risk Aboriginal and Torres
Strait Islander kinship families with children aged birth to 12 years. During the 12
month program families will undertake health checks and wellbeing assessments,
and participate in the development of Kinship Family Plans. In-home visits will assist
with garden clean-up and food planting, and will provide education sessions on
housekeeping, nutrition, diet, exercise, language, shopping and cooking.
For more information contact Bidgerdii 4930 4600
Bringing up Great Kids in Capricorn
Bringing up Great Kids in Capricorn is a 6 week program for parents of children aged
birth to 12 years. The project will improve parents’ capacity to develop and model
respectful relationships. It will also assist parents to identify and address the
sources of attitudes that contribute to unhealthy interactions, resulting in parents that
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are better able to assist in their child’s development. There is also an adapted
Bringing up Great Kids – Early Years program which focuses specifically on new
parents or parents of younger children (aged birth-6 years).
For more information contact Centacare 4937 5923
Children’s Festival: Romp in the Park
The Children’s Festival: Romp in the Park celebrates under 8’s week through a one
day free event is for children, their families and local early education centres,
kindergartens and schools. On the day children aged birth to 8 years access fun and
educational activities while providing families and educators a soft introduction to
over 50 local community services that support the event.
For more information contact CQUniversity on 4923 2772
Connect and Grow
Connect and Grow is a 9 week term-based parenting program that delivers facilitated
playgroup sessions to vulnerable families in the Capricorn Region. The project
utilises the Abecedarian Approach Australia (3a), and includes Have Fun Be Healthy
and Sing&Grow sessions. The project will improve the health, wellbeing and
development of children aged birth-5 years, and build parenting capacity through
play-based learning.
For more information contact Playgroup Qld 0438 153 877
It’s All About Me
It’s All About Me works with young carers aged 5 to 12 years, their siblings and
families through the Fun FRIENDS and Fun FRIENDS for Life programs. These are
structured, group based programs that teach children resilience, self-esteem and
emotional skills such as coping with stress and worry, developing social skills,
recognising and regulating emotions in self and others, positive thinking, problem
solving and relaxation.
For more information contact Carers Qld 4921 4486
Step into Prep
Step Into Prep is an 8 week playgroup program delivered in schools in Term 3 and/or
Term 4. The program is offered to children starting Prep the following year, and
targets families with children aged 4-5 years who are not enrolled in formal education
and care or kindergarten services. Utilising the Abecedarian Approach Australia (3a)
the playgroup will focus on language prioritisation, enriched care giving and
conversational reading to promote school readiness and familiarisation.
For more information contact Playgroup Qld 0438 153 877
Tackle 6
Tackle 6 uses rugby league as a vehicle to address 6 major issues that present as
significant barriers to children’s ability to learn in a primary school setting. The
project will be delivered into primary schools in the Capricorn Region and will
produce beneficial learning and experience in the areas of communication,
leadership/teamwork, literacy, numeracy, group cohesion and bullying. The Project
will also increase school attendance rates, and aims to increase parent and
community engagement.
For more information contact Darumbal Community Youth Service Inc. 4922 6180
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Yimba Bira
The Yimba Bira: Traditional Indigenous Games project will educate students and
children aged 3 to 8 years to increase their understanding of Aboriginal and Torres
Strait Islander histories and cultures. Through the delivery of this project participants
will also increase their physical activity and develop their communication and motor
skills. The project will also promote healthy eating and lifestyle, teamwork and
sportsmanship, and increase participants’ knowledge, respect and self-esteem.
For more information contact Darumbal Community Youth Service Inc. 4922 6180
Young Empowered Parents
The Young Empowered Parents project will contribute to positive beginnings for
young parents aged up to 25 years. Parents are given the opportunity to develop
their skills and knowledge in the areas of effective parenting, healthy nutrition,
financial planning and job readiness. The project includes ‘Family Sessions’
involving the parents and the child, ‘Mums Together’ providing mother-focused
activities, and ‘Dads Inc.’ which provides peer group support and emphasises the
importance a father has in child-rearing.
For more information contact Girls Time Out 4922 7236
The Umbrella Network
Non Profit organisation supporting families with special needs children. Providing a
location to meet like minded families, encouragement and understanding, along with
regular support groups and events.
Support ranges and eligibility 0 – 12 years
Families in need of information, support, friendship
Any regular events Support Groups: Heartkids, Autism, Early Intervention Program:
Baby Bridges, Playgroup Funded Programs: Mytime, Playconnect, Website,
Facebook,
Monthly Newsletters
Contact Ph.: 074928 6550 or 0408 506 287
. website: www.theumbrellanetwork.org
Network
email: info@theumbrellanetwork.org
Facebook Page: The Umbrella
True Relationships & Reproductive Health: formerly Family Planning
Queensland
FPQ provides community education and professional development in all aspects of
sexuality, relationship and reproductive health. FPQ also has comprehensive
resource catalogues to support teachers, parents and young people.PH:4921 3655
Womens Health Centre, Rockhampton
The Women’s Health Centre is a community managed organisation that works from
a feminist perspective which values all women, acknowledges diversity, and provides
a women focused model of service delivery. The Women’s Health Centre aims to
enhance women’s quality of life by providing an holistic health service, contributing to
empowerment of women, and improving the health and well being of all women
throughout Central Queensland. This includes all areas of life that can affect a
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woman’s health, such as the emotional, psychological, social, spiritual, physical,
political and financial. It is a counseling, information and referral service.
225 Bolsover St. Rockhampton.
3 programs within the service visit Yeppoon each week:
1. National Women’s Health Program (Thursdays)
2. SASS (Sexual Assault Services) (Thursdays/Fridays)
3. Domestic and Family Violence Court Assistance Program (Thursdays)
PH: 4922 6585 or 1800 017 382
FINANCIAL COUNSELLING
CQ Financial Counselling Service
The CQ Financial Counselling Service offers free financial counselling for areas that
include:
- Credit/Debt Law
- Bankruptcy
- Budgeting
- Advocacy
- Consumer Law
- Finance Industry Practice
Contact Information: Shop 4/72 High Street ((on the corner of High and Ford Street,
next to Northside Plaza - the office faces Ford Street) North Rockhampton. Phone
07 4928 1844. For emergencies the Financial Counsellor can be contacted on 0408
761 311.
Financial Counselling Relationships Australia
Free Service Ph. 4926 9726
Financial Counselling Unitingcare Community Rockhampton Area.
UnitingCare Community have now been funded to provide free Telephone Financial
Counselling to residents of Rockhampton and surrounding districts. The Financial
Counsellor can ensure clients are informed about their rights and responsibilities
relating to credit and debt collection and can connect clients with the appropriate
community and government resources to help them with individual
situations. UnitingCare Community’s Financial Counsellor can assist with negotiating
with creditors and may advocate where appropriate.
As part of the service, the Financial Counsellor can devise a debt repayment plan if
needed. The various options available can be discussed and if necessary, the
counsellor can provide the information needed to file for bankruptcy. Client Intake
forms can be provided by contacting 4930 7300
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Financial Counselling Unitingcare Community Outreach
Unitingcare is now able to offer a telephone service to clients who reside in the
following towns:
Rockhampton; Yeppoon; Mount Morgan; Emerald; Blackwater; Biloela and Moura.
Clients can self-refer by ringing the 1800 007 007 line, or the Rockhampton office 4930
7300, and will be booked in for a counsellor to ring them at a time that suits them.
Agencies can also support clients to be referred, on their behalf with their permission,
by ringing the same telephone numbers or calling into the Rockhampton
office.
There are referral forms available from that office and resource packs that
can be given to the client when they engage in financial counselling.
Salvos: Budgeting/Financial Counselling.
Financial counsellors provide a confidential service to consumers in financial
difficulties through the provision of information and options concerning consumer
debt. They also participate in group advocacy, community development and
education, social action and reform.
Salvo Care Line counsellors are not financial counsellors or financial planners,
hence we prohibited at law from giving financial advice.
What Salvo Care Line counsellors can do is:
 Empower vulnerable people in times of anxiety and stress due to the financial
 pressures;
 Ask only what you need to know to empower a solution;
 Help the person know what information they may need to provide their financial
 counsellor and advisor;
 Affirm achievements and action (person has rung, acknowledge first step);
 Seek to validate concerns rather than increase fear and anxiety;
 Listen, reflect feelings, and nurture hope.
PH: 4923 5600 for Central Highlands, Rockhampton: Blackwater, Emerald, Callide
Valley, Biloela, Theodore, Moura, Taroom, Alpha, Jericho, Barcaldine, Blackall,
Longreach, Winton For more information on this service please click on Salvos
GOVERNMENT SERVICES
Anti- Discrimination Commission Queensland
James Larcombe Place, Level 1, 209 Bolsover St. Rockhampton. 4933 5105.
www.adcq.qld.gov.au
Child Safety (Department of Communities, Child Safety and Disability Services)
Dedicated to protecting Queensland's children and young people, and ensuring they
are safe from abuse.
Contact Information : Ground Floor, 36 East St: P O Box 108: ROCKHAMPTON 4700:
Ph.: 4938 6844 also Ph.: 1800 177 135
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Department of Human Services
The Department of Human Services is responsible for the development of service
delivery policy and provides access to social, health and other payments and
services including Medicare, Centrelink and Child Support.
Contact Information : 190 - 194 Musgrave St: P O Box 53: ROCKHAMPTON 4700
Ph.: 132 717 (disability): Ph.: 132 316 (drought): Ph.: 132 850 (family): Ph.: 136 380
(Indigenous) Website: http://www.humanservices.gov.au/
To see more information in this Directory please click on Centrelink and Child Support
*Please note, Child Support customers that present at the Rockhampton Department
of Human Services Service Centre located at Musgrave Street will be directed to a
self-service terminal or advised to contact Child Support via Phone.
Housing Grants, Assistance and Emergency Housing.
Queensland Department of Housing & Public Works, Housing Service Centre
PH: 4938 4089
Family Court of Australia
Family Law Court and Federal Magistrates Court
Contact Information: 1300 352 000
Office of Early Childhood and Education Care
Early Childhood Information Service Free Call 13 7468
Kindy Hotline 1800 45 4639
Website: www.deta.qld.gov.au
Public Guardian Office Of The
1300 65 3187
adult@publicguardian.qld.gov.au
www.piublicguardian.qld.gov.au
Public Trustee of Queensland
Trustee house, 67 East St. 4999 3600
Local call charge: 1300 36 0044
Email: pt_rockhampton@pt.qld.gov.au
Website: www.pt.qld.gov.au
LEGAL PRIVATE: Network members
Braithwaite Legal. Family Law. Shop 3, 54 James Street, Yeppoon, 07 49392600
Cam Schroeder Lawyers. Shop 6 Tidewater Crt, 7 Normanby St. Yeppoon. Cam
Schroeder. Ph. 4925 0229
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Colin Fleming & Company Solicitors. Colin Fleming. Anne Knight. QTV House 1
Aquatic Place, North Rockhampton. Ph.: 4923 5400 Central Queensland’s first
Collaborative Law firm. www.colinfleming.com.au
Duffield and Associates: Solicitors. Level 1/212 Quay St. Family Law and Divorce.
Peter Duffield. Gemma Smith. Ph. 4994 0725 www.duffieldsolicitors.com.au
Everyday Lawyers. 75 Elphinstone Street. Areas of law: family, general civil,
employment, wills and estates, immigration, conveyancing, traffic matters. Amy
Vonhof. Mitch Jamieson. PO Box 258 Rockhampton 4700. Ph.: 1300 655 215 or
4921 2424: Email: admin@everydaylawyers.com.au
Gerald T Byrne Barrister at Law. Mediation; Relationship; Counseling and any
Family Law matters. Gerald Byrne. Ph. 4921 0010
Grant and Simpson Lawyers & Notary. Ross McLellan. Katherine Lord. 226 Quay
St. Family Law Ph. 4999 2000 www.grantsimpson.com.au
Joanne Madden Solicitors. Rockhampton: First Floor (upstairs) 18 East Street,
Rockhampton - Ph.one: 4939 8955
Yeppoon: Shop 1 / 11 Hill Street, Yeppoon – Ph.one: 4939 895
Joanne Madden and Katina Perren: Family Law, Divorce
Jordon Ahlstrand. Barrister. 42-48 East St. Jordon Ahlstrand. Ph. 4927 2272
Maree Willey Barrister. 1/67 East St. Maree Willey Ph. 4922 3200
Michael Stockall Solicitor 34 East St Michael Stockall. Ph. 4927 9522
Rees R and Sydney Jones Solicitors Level 1, 55 Denham St. Paula Phelan Family
Law Solicitor. Ph. 4927 6333. www.reesjones.com.au
Tom Polley Barrister. 10/67 East St. Tom Polley 4922 2266.
Therese Ryan Barrister: Family Law. Nationally Accredited Mediator, Rockhampton
Chambers, Level 1, 130 East St. Ph. 07 49214334 | Fax 0749214334 |Mobile 0408
925 420 | Email:-tryan34@live.com.au
Wayne Dale Howard, Solicitor: Kerry Connolly Howard Lawyers. Level 1, 99
Bolsover Street, Rockhampton Tel: 4927 9477
Fax: 4922
1440
Email: whoward@kchl.com.au
Areas of law:
Parenting and financial matters, Divorce, Domestic Violence and all other
areas of family law
Wills and Estate Administration
Conveyancing
Commercial
General Law
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LESBIAN, GAY, BISEXUAL and TRANSSEXUAL (LGBT) SERVICES
Blood Born Viruses and Sexual Health Services (BBV\SHS)
BBV\SHS provides sexual health screen including HIV rapid testing Monday - Friday
appointments preferred.
Contact information - 92 Bolsover Street Rockhampton PH 49325400
Gay and Lesbian Welfare Association Queensland (GLWA)
GLWA is a non-profit organization with a focus on the wellbeing of the LGBTI
community in conjunction with QLife nationally. They operate a free telephone
counselling services 1800 184 527 and online live chat service from 5.30pm - 10.30
pm weekdays and have resources on their webpages.
www.glwa.org.au<http://www.glwa.org.au>
PFLAG (Parents and Friends of Lesbian and Gays)
PFLAG is a voluntary group of parents whose aim is to assist other families with
lesbian and gay members to understand and care for each other and to offer support
where needed.
Contact information - PH: 3017 1739
pflagbris@hotmail.com<mailto:pflagbris@hotmail.com>
Rainbow Counselling
Rainbow Counselling - Relationships Australia Provides support and face to face
counselling to individuals, couples, families and the LGBTI community with particular
focus on LGBTI specific issues.
Contact information - Crn Berserker and High Street, Nth Rockhampton. PO Box
9959 Frenchville, 4701 PH: 1300 364 277
MEDIATION (PRIVATE)
Mediation Solutions Central Queensland
Private Mediation services specialising in Family Law (parenting arrangements and
property). Rosemary Farnsworth, the Principal, is an accredited Family Dispute
Resolution Practitioner, and also a Solicitor with extensive Family Law experience.
We are based in Gladstone but mediations can be arranged in Rockhampton, Biloela,
Agnes Water and Monto by appointment. Telephone mediations also available.
Telephone: 04 2223 1015. Email: mediation@farnsworthgroup.com.au
Website: farnsworthgroup.com.au
Mediate it
‘Mediate it’ is a boutique mediation practice focusing on delivering quality and
affordable mediation and alternative dispute resolution services specialising in Family
Law (including separation, child and property matters, same-sex and defacto couples).
We believe that most disputes can be resolved, as the best decision makers are the
parties themselves. We provide guidance to work through issues and to assist parties
to hear and understand each other. The result is an outcome which is owned by the
parties, this often helps their relationship to move forward in a positive way.
If you have a conflict that you want resolved sooner rather than later, ‘Mediate it’ can
help you. Being able to provide mediation services which are easily accessible is one
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of our major objectives. We deliver mediations in a variety of formats including single
mediator and co-facilitated mediations as well as Skype and telePh.one conferences.
Joanna Lezanski is the Principal Mediator and Owner and has worked predominately
in family law for the past 10 years. Joanna is a Nationally Accredited Mediator with the
Australian Mediation Association and is presently completing her training as a Family
Dispute Resolution Practitioner. Having gained invaluable experience in property and
parenting matters, Joanna is now dedicated to using her knowledge and skills to assist
parties to resolve matters using mediation, without needing to engage in protracted
and often expensive litigation. For more information or to make contact please go to
http://www.mediateit.com.au/
Mediation Plus – private mediation and family dispute resolution services
Family Dispute Resolution (mediation) is offered on property and parenting issues.
Our principal, Bernadette Le Grand, is an accredited Family Dispute Resolution
Practitioner and Nationally Accredited Mediator. We are based in Gladstone but can
also provide mediations in Rockhampton and Biloela or offer telePh.one mediation
where necessary.
Ph.one – 0407 129611
Email – blegrand@mediationplus.com.au
Website – www.mediationplus.com.au
MENTAL HEALTH SUPPORT
CQ Suicide Prevention Network The network meets in Rockhampton on the 4th
Wednesday of the month from 4-5:30pm. All interested community members are
welcome to join. Email cqcspn@gmail.com or call 1800 100 024 for meeting details.
Grow – mental health and personal growth
Grow meetings are based on the learned experience of people who have come
through significant mental and emotional challenges to a healthier and happier life.
They provide acceptance, encouragement, friendship, inspiration and mutual support
for participants.
Some of the problems Grow has helped people to manage are depression, anxiety,
relationship breakdown, isolation, grief, compulsions and diagnosed mental
illnesses. People using the program describe a more connected, meaningful and
happier life with greater resilience (emotional muscle) to meet life’s challenges.
CQ Grow meetings:
Every Thursday at 6.30pm in St Luke’s Hall, Rundle St in Wandall.
Every Wednesday at 6.30 in John St Community Centre Yeppoon.
A day group in Rockhampton and an Emerald group is being planned.
Please ring 0408 577 403 or 0413 449 008 for any further information.
headspace Rockhampton
PH: 4921 4800 1556 Alma Street, Rockhampton
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Lifeline Telephone Crisis Support
13 11 14
24 hours crisis support helpline.
Partners in Recovery (PIR) 1300 761 061
PIR is a program that provides assistance to people with severe and persistent mental
illness, having complex needs and requiring support from multiple agencies. Support
facilitators across CQ work with individuals, carers and other services to create the
best possible recovery environment for individuals and the community.
What PIR does:
PIR works with the CQ community and existing services to:
 Improve coordination of supports required for individuals’ recovery,
 Strengthen partnerships and build better links within each community,
 Promote a community-based recovery model, and
 Gather information to inform change.
What PIR does not do:
 PIR is not a crisis or emergency response service.
 PIR acknowledges the great services that currently exist and won’t duplicate
services already available.
Personal Helpers and Mentors Program (PHAMS) – Australian Red Cross
14B Cambridge St. Ph: 4922 0020
QPASTT (Queensland Program of Assistance to Survivors of Torture and
Trauma)
The role of a QPASTT Counsellor/Advocate is to provide client-centred, culturally
sensitive and trauma informed counselling support to young people, adults and
families from refugee backgrounds, including asylum seekers. QPASTT regional
worker is based in Rockhampton with the capacity to also work in surrounding areas
including Biloela and Gladstone.
QPASTT Counsellor/Advocate- Rockhampton. Ph: (07) 4937 6210
Mobile: 0409 574 925 Email: annaperry@qpastt.org.au
Address: 10 Bolsover Street, Rockhampton (Co-located at Centacare’s office)
Please contact QPASTT for further information or to discuss making a referral,
alternatively refer to the QPASTT website: www.qpastt.org.au
Rockhampton Bipolar Fellowship support group meeting 1st Tuesday of each
month. Community Health building, Cnr of Bolsover and Cambridge Street.
For more details please contact Bruce Edward Mob:0419715345
Rockhampton Mental Health Services
Rockhampton Mental Health Services offer a free and confidential service specialising
in the treatment of individuals who have or are at risk of developing moderate to severe
mental illness. A team of mental health professionals offers medical and psychiatric
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assessment of existing or possible mental health problems, design and
implementation of therapy, case management, counselling crisis intervention, and
community liaison and education. The full range of mental health problems is catered
for including severe emotional disturbance, anxiety disorders, depression, eating
disorders and psychotic illnesses. For after hours treatment of an acute mental illness
episode or psychiatric crisis contact the Emergency Department of the nearest
Hospital.
Contact Information: Ph.one: 4920-6100. Fax: 4921-1500: Quarry Street,
Rockhampton QLD 4700
Suicide Call Back Service
1300 659 467
Suncare Community Services Limited (Auspicing the Commonw ealth
Respite Centre for Carers (CRC))
Providing excellence in care for Aged Care, Disability and Mental Health
Community members.
Providing services in personal hygiene support, domestic services, home and
garden maintenance, in home respite, out of home respite, community access and
social support, transport, cottage respite services, independent living skill support
programs, group activities and package case management for disability clients.
Commonwealth Respite Centre- CRC
Federally funded program- Carer Respite and Support… giving carers a break
that will provide resilience. The Commonwealth Carer Centres provide;
 Information and options about respite care and other support services for carers.
 Referral to appropriate local and regional service providers.
 Respite care in emergency and short term planned care situations. For
example, if a carer becomes ill, wishes to attend a special event or family
function, or simply needs extra help for a short period.
 Assistance in booking residential respite.
 Emotional support.
 Access to a 24 hour a day emergency respite service
PH: 4921 9500. 24 hour career support 1800 059 059. 189 Musgrave Street North
Rockhampton
The Next Step: Suicide Support Group Meeting.
Group open to people who have lost some-one through suicide and are interested in
being part of a supportive network and raising awareness of the issue of suicide. For
more information please contact Amanda on 0428 841 756 or email
amanda@kangabins.com.au
The Rockhampton Mental Health Community of Practice. Third Wednesday of
the month. 10am – 12pm. Relationships Australia Cnr Bersker and High Sts.
Open to professionals, people with the lived experience of mental health challenges,
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carers, and all those interested in improving mental health support and awareness.
For more information please contact Aaron Kenney on 4926 9726 or
akenney@raq.org.au
MULTICULTURAL
Access Community Services Ltd (ACSL)
Access Community Services Ltd (ACSL) is Australia’s leader and specialist in
Settlement, Employment and Training Support services to migrants and refugees in
Queensland. ACSL is a community based, not for profit organization and is committed
to fostering community development, settlement and employment initiatives and to
providing personal support programs to address the needs of these disadvantage
community groups. ACSL further commit to creating coherence through the
development of needs based services and the establishment of collaborative services
with relevant service providers. ACSL has an office in Rockhampton for the Central
Queensland Region.
Contact Details: 4/199 Musgrave Street, Rockhampton, Qld. 4701. Ph.one: 0423 728
280
Community Multicultural Organisations.
Following is a list of Rockhampton based community organizations connected with
specific cultural backgrounds.
Organisation
Ph.one Number
Contact
Australian South Sea
Islander United Council
4934 8230
61 Emu Park Road
Bangladeshi Community
4936 1612 - Neeta
Capricorn Coast
Multicultural Group
4939 5875 - Ingo and
Nini Sielaff
Capricornia Ph.illipine
Australian
4939 5875
Central Queensland
German-Australian Club
4928 0959
Rockhampton Chinese
Association & Temple
Society
0402 316 697 - Dorethy
Khoo
rtonchineseassoc@gmail.com
Vietnamese Community
In Rockhampton
0470 380 321 - Mr
Chung Nguyen
rockyvietnamesecommunity
@yahoo.com.au
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0432 176 945 - Mr Duc
Huynh
Rockhampton Regional Council – Multicultural Officer Ph. 4936 8569
Multicultural Development Association (MDA)
MDA is committed to delivering a Queensland that is welcoming and where all new
arrivals have the opportunity to fully contribute to and participate in a multicultural
society where our diversity is recognised as a strength. The skills and experience of
new arrivals reinvigorate the economic and social fabric of local communities. They
are highly motivated to establish themselves professionally and socially in their new
communities.
We are an independent settlement organisation committed to achieving the best
settlement outcomes for our clients and working actively to promote multiculturalism.
MDA settles every newly arrived refugee in Brisbane, Rockhampton and Toowoomba.
Through our presence in metropolitan and regional Queensland, we work in
partnership with our clients, other service providers, government agencies and the
private sector to achieve quality service delivery through advocacy, client service
delivery, community development and multicultural sector development.
As we work towards an inclusive and united multicultural society, which values cultural
diversity, we know and welcome safety and pathways to full participation that we
provide for new arrivals is vital to continuing successful multiculturalism. Making this
happen is a two way street for both the new arrivals, in the effort they make to settle
into the community, and for the rest of us in the positive and supportive welcome we
give them in their new home.
Contact Information:: 46 Denham Street, Rockhampton, Q. 4700 : Ph: (07) 4921 2222,
Fax: (07) 3337 5444
QPASTT (Queensland Program of Assistance to Survivors of Torture and
Trauma)
The role of a QPASTT Counsellor/Advocate is to provide client-centred, culturally
sensitive and trauma informed counselling support to young people, adults and
families from refugee backgrounds, including asylum seekers. QPASTT regional
worker is based in Rockhampton with the capacity to also work in surrounding areas
including Biloela and Gladstone.
QPASTT Counsellor/Advocate- Rockhampton. Ph: (07) 4937 6210
Mobile: 0409 574 925 Email: annaperry@qpastt.org.au
Address: 10 Bolsover Street, Rockhampton (Co-located at Centacare’s office)
Please contact QPASTT for further information or to discuss making a referral,
alternatively refer to the QPASTT website: www.qpastt.org.au
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MURRI SUPPORT
AICRA (Aboriginal and Islander Community Resource Agency)
Public Intoxication Program Provides a mix of prevention, training, community
development, assessment, treatment and work with related services, specific to the
public drunkenness needs within the Rockhampton indigenous community.
Contact Information : Shop 2, 6 East Street: ROCKHAMPTON 4700: Ph.: 4921
2999: Fax: 4922 8631
Aboriginal and Torres Strait Islander Legal Service (ATSILS) Ph. 4927 5711
Bidgerdii Community Health Service
‘Bidgerdii’ means healing plant.
Bidgerdii Community Health Services provide comprehensive primary health and wellbeing services to the Aboriginal and Torres Strait Islander community in the
Rockhampton and surrounding regions. The organisation is a bulk billing community
controlled health service. Bidgerdii advocate for, and involve, the Aboriginal and
Torres Strait islander community in primary health and well-being care. Bidgerdii
collaborate with health and well-being partner agencies to enable integrated continuity
of care for the community, and continue to work to contribute to Aboriginal and Torres
Strait Islander health policy and program reform in Queensland.
Services provided include:
 Medical Clinic
 Social and Emotional Wellbeing Program
 Chronic Disease Unit
 Maternal Child and Welfare Unit (Mums and Bubs)
 Children and Family Centre
 Binbi Meta (Healthy Dwelling)
 Partners in Recovery
 Services and Home Visits
 Transportation
Four locations:
 162 Bolsover Street, Rockhampton 4930 4600
 Shop 3, 287-289 Richardson Road, Nth Rockhampton 4999 000
 Morgan Street, Mount Morgan 4835 4200
 Rockhampton Children & Family Centre, cnr Bawden & Charles Street 4928 5043
http://www.bidgerdii.com.au/
CQ Indigenous Development Ltd
Assists Indigenous people and their families with referring to support services such
as; early childhood, education, training, employment, financial management,
housing, health and legal requirements.
Contact Information: CQID, Community Enterprise and Inclusion Centre, Building 26,
Darumbal Road, Central Queensland University. Ph. 4920 000 Fax 4920 0010
enquiries@cqid.com.au. http://cqid.com.au/
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Darumbal Community Youth Services
Darumbal Community Youth Services Inc is a not-for-profit organisation providing a
broad range of youth and family services in Rockhampton and across Central
Queensland. It manages a number of programs aimed at providing assistance and
support to young people and their families. We have a variety of current programs as
well as information on completed programs and the outcomes that have been
achieved for young people in the community.
.
Budaroo House Youth Shelter
Parent and Community Engagement Program
Youth Support Coordinator Initiative
Learning Earning Active Places (LEAP)
Eaglehawk Family Support Program
Volatile Substance Misuse Program
Youth At Risk Initiative
“Yimba Bira” Traditional Indigenous Games
Hours of Operation:
Darumbal Office: Monday to Friday 8.30am – 4.30pm (CLOSED 12 – 1pm daily)
Budaroo House Youth Shelter: 24hrs 7 days a week
VSM Outreach Service: 4 nights per week – Monday, Thursday, Friday, and Saturday
nights 6pm – 12pm (subject to change)
Contact Information: Darumbal Office - 79b Bolsover Street: PO Box 5851,
Red Hill Mail Centre, Rockhampton QLD 4702. Office Ph.one: 07 4922 6180
Budaroo House: 07 4927 5715
VSM Outreach: 0400 716019
http://www.darumbal.org.au/
Gumbi Gumbi Aboriginal and Torres Strait Islander Corporation
We offer support, individual counselling, group therapy, health and hygiene, and
education programs to our clients to encourage clients to confront and resolve past
issues such as loss of identity and grief and loss counselling to minimise the risk of
alcohol, drug and other substance abuse and encourage a lifestyle that promotes a
more social, emotional wellbeing for our clients.
Contact Information: 25 George Street: ROCKHAMPTON 4700: Ph.: 4922 8355: Fax:
4927 9889 gumbi@pacific.net.au. http://www.gumbigumbirockhampton.com/
Helem Yumba
The Central Queensland Healing Centre works with indigenous families to address
issues of family and domestic violence.
See also Dads on the Inside in this Directory
Contact Information: 10/99 Musgrave St.: ROCKHAMPTON 4701: Ph.: 4921 1744:
admin@cqhealing.com.au
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Indigenous Community Links (ICL)
Indigenous Community Links (ICL) is an Australian Government program designed to
help close the gap between Aboriginal and Torres Strait Islander and non-Indigenous
Australians.
ICL operates through a network of 65 not-for-profit service providers in 88 urban and
regional areas across Australia to provide:
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Lasting social, health and financial improvements through supported referrals and
advocacy.
Information and referrals to local community services and programs across a range
of Indigenous and other services and programs, such as legal, health, employment
and housing.
Opportunities for clients to develop skills to help themselves.
ICL is a referral and information service. ICL is not a replacement program for other
services. ICL providers work closely with other community service organizations in
their area to share referrals and facilitate client needs.
Contact information:
Rockhampton, Yeppoon and Mt. Morgan
Central Queensland Indigenous Development (CQID), Building 26 CQID Social
Inclusion Centre, Darumbal Road, central Queensland University Qld. 4701.Ph.: 4920
0000 Fax: 0110.
Emerald
Central Queensland Indigenous Development (CQID), Shop 2/13 Borilla Street
Emerald 4720. Ph.: 4987 4792 Fax: 4987 4928.
Gladstone
Nhulundu Healing Service, 1 Manning St. Gladstone 4680. Ph.: 4979 0992 Fax:
49790967
Longreach
Central Queensland Indigenous Development (CQID) 39 Duck St. Longreach 4730.
Ph.: 4658 1577 Fax: 4658 1599
Juwarki Kapu-Lug Aboriginal and Torres Strait Islander Corporation
Head office for the organisation which provides drug and alcohol support services to
the indigenous community in liaison with local law enforcement. Includes diversionary
centre, cell watch/visitor service, prison liaison program, with education and training
support (vocational and diversionary).
Contact Information: Quay Street: P O Box 1249: ROCKHAMPTON 4700: Ph.: 4927
7508: Ph.: 0418 985 849: Fax: 4927 7058:
edward.juwarki@gmail.com.
http://juwarki.org.au/
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Reconnect
The Reconnect program is a government funded initiative auspiced by Fitzroy Basin
Elders Committee (FBEC) that specifically targets 12 to 18 year old Aboriginal, Torres
Strait and South Sea Islander young people who are homeless or at risk of
homelessness, and their family.
The objective of the program is to improve the level of engagement of homeless young
people, or those at risk of homelessness, with family, work, education, training and the
community.
Contact Information:
Rockhampton Reconnect
The Rockhampton Reconnect program auspiced by Fitzroy Basin Elders Committee
(FBEC) specifically targets Aboriginal, Torres Strait and South Sea Islander young
people. FBEC is located at Building 26 CQID Social Inclusion Centre, Darumbal Road,
Central Queensland University Qld. 4701. Ph.: 4939 1297 Fax: 4936 1088
Gladstone Reconnect
The Gladstone Reconnect program is auspiced by Roseberry Community Services
located at 39 Flinders Parade, Gladstone 4680. Ph.: 4972 0047 Fax: 4972 0917.
QIFVLS: Queensland Indigenous Family Violence Legal Service
QIFVLS is a Family Violence Prevention Legal Service funded to assist Aboriginal
and/or Torres Strait Islander people who are victims of domestic and/or family violence
and /or sexual assault. They provide free legal advice and representation as well as
ongoing case management for their clients. The teams at QIFVLS comprise of a
Solicitor and Client Support Officer, who is Indigenous, to ensure that service is
delivered in a culturally appropriate way.
They are also able to assist non-Indigenous clients in circumstances where the child
involved in the proceedings is the person who is indigenous and/or the victim of the
family violence and/or sexual assault.
The Rockhampton office services the local government areas of Rockhampton and Mt
Morgan, Yeppoon, Gladstone, Woorabinda, Biloela, and Blackwater. Rockhampton
Office also assists clients in Emerald with advice over the telePh.one. For more
information or to access service please Ph.one 4922 4557. Also see Queensland
Indigenous Family Violence Legal Service in this Directory.
PSYCHOLOGISTS
Berserker Clinical Practice
Regulation 7 Family Law Counsellors; Family Reports, Psychologists. Around two
month wait time for Court Reports – book early. Ph.: 4921 0510
Cherie Haig Bachelor of Psychology (Honours)
Member of: Australian Psychological Society
Australian Association for Cognitive and Behaviour Therapy Ltd, and
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Association for Contextual Behavior Science.



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Works with children, adolescents and adults.
Trained in Sand Play therapy.
Trained in Behaviour Management Program for parenting.
Accredited Medicare pregnancy support counsellor.
Suite 6, Ross Building, 160 Bolsover Street, Rockhampton 4700
t- 07 49270066 f- 07 49270067
CQ Allied Health
Psychologists (children and adults) and Occupational Therapist (Paediatric and
adults)
Mandy Dexter
Gayle Woltman
Helen Madell
Tom De Pauw
Steve Braun
Kristy Stewart
28 Bolsover Street, Rockhampton 4700. Ph.: 4921 1224 Fax: 4921 2487
Psychologist – Kristie Schirmer. One Psychology.
173 Berserker Street, North Rockhampton Q 4701. PO Box 5427, Red Hill Q 4701.
Phone – 492 6503; Fax – 4926 6906; Email – kristie.schirmer@onepychology.com.au
Experience and expertise in providing Psychological Services –
 Individual therapy with children, adolescents and adults experiencing general
mental health conditions including (but not limited to) Stress, Depression,
Anxiety, Panic, Obsessive Compulsive Disorder, Post-Traumatic Stress and
Adjustment Disorders.
 Behaviour Management and Social Skills training (particularly for children and
adolescents).
 Parenting Skills training.
 Services accepted under Mental Health Treatment Plans including education,
skills training (e.g., stress, anxiety, relaxation, and anger management training),
cognitive behaviour therapy, and interpersonal therapy.
Appointments are available Monday to Thursday. One Psychology operates on a fee
for service basis – please call for current rates. Current Health Care Card Holders are
offered a discounted fee. Clients referred under a Mental Health Treatment Plan are
eligible for a rebate from Medicare. Members of Private Health funds may be eligible
for a rebate through their fund.
Dr. Phillippa Stunzner, MAPS: APS College of Clinical Psychologists. APS College
of Forensic Psychologists. 230 Canning Street: PO Box 4187, Rockhampton, Q. 4700.
Ph.: 0407226195 Fax: 07 49229319
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Tilly’s Yumba – a place to connect.
Loretta George: Specialising in Domestic Violence, Workplace issues, Sexual Assault
and welcoming to our Indigenous and LGBTI community members.
83 Upper Dawson Rd. Bulk Billing for health care card holders. Ph.: 0408 950 773
tillysyumba@gmail.com
SOCIAL WORKERS
Janette McLaughlin Accredited Social Worker P.O Box 225 Rockhampton QLD
4700 Mobile 0429198158
Margie Newton Ph. 0412 951 153
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CENTRAL HIGHLANDS
AnglicareCQ
Emerald
Services provided by AnglicareCQ’s Emerald team include:
 Mental health: support for people with mental illness aged 18 to 64 and for families
and carers of people with mental illness, services for people with complex mental
health needs and multiple service providers involved in their care, and tenancy
support for people with severe and persistent mental illness living in community or
social housing
 Youth services for children and young people aged 12 to 18, including one on one
support, camps and group activities
 Foster and kinship care
 Support for Indigenous children and families
 Housing: community housing, short term supported accommodation for families in
urgent need of a place to stay, and National Rental Affordability Scheme properties
which provide affordable long term family homes.
Contact: AnglicareCQ 44 School Lane, Emerald. Phone: (07) 4982 4062
Fax: (07) 4987 5354
AnglicareCQ
Blackwater
Services available at AnglicareCQ’s Blackwater office include:
 An on-site Department of Human Services agency with free phone and fax for
contacting government bodies like Centrelink and Medicare, and a photocopier,
computer and printer to assist with paperwork
 Housing: short term supported accommodation for families in urgent need of a
place to stay
 Individual and family support, information and referral
 Support for Indigenous children and families
Contact: AnglicareCQ c/o Community Centre, Wey St, Blackwater. Phone: (07) 4982
6535 Fax: (07) 4982 5914
Basic Rights Queensland 1800 358 511
Basic Rights Qld provides free advice, advocacy and legal services for people with
problems with social security or disability discrimination.
CentacareCQ
Domestic Violence Service of Central Queensland
The Central Highlands Domestic and Family Violence Service is a free service to
support victims of family and domestic violence. Services include information, support,
referral, advocacy, court support, child witness counselling and community education.
Services can be provided face to face or via telephone as needed. To make an
appointment please phone 1300 523 985.
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Family Support Counselling
CentacareCQ assists families, children, parents and individuals gain knowledge, skills
and resources to enhance their wellbeing and create a safe and caring family
environment. The purpose of the program is to support vulnerable children, young
people (unborn to 18) and their families to improve their safety and wellbeing, and to
preserve the family.
Our aim is to respond to the needs of children, young people and their families. This
includes single and two parent families, kinship carers, guardians and extended family
members with children 0 -18 years living in the same house. Sessions last
approximately one hour. The number of sessions will depend on your needs, and they
will proceed at your pace. This is a free service for eligible clients. Appointments can
be made by phoning CentacareCQ on 1300 523 985.
Family Relationship Counselling
CentacareCQ Family Relationship Counselling services assists families, children,
couples, youth and individuals strengthen and grow in their relationships. Counselling
can assist with a range of issues including relationship issues, family changes, conflict
resolution, separation or divorce, parenting issues, grief and loss, or any other issue
that is negatively effecting your life or relationships. There are fees for this service
starting at $20 per hour for concession card holders. No client is refused a service
based on an inability to pay so fees can be negotiated. Appointments can be made
by phoning 1300 523 985.
Family and Relationship Community Education
The Family and Relationship Community Education program provides education to
groups, individuals and professionals to strengthen relationships, support families,
improve the wellbeing of children and increase participation within
communities. These services are provided to families, children, young people,
communities and professionals. Topics include:
 Behaviour Management
 Effective Co-Parenting
 Coping after separation
 Budgeting
 Parenting with Mental Illness
 1, 2, 3 Magic Parenting Workshop
 Bullying
 Preparing for ‘Schoolies’
 Creating Independence
To find out what workshops and/or education is coming up in your area, visit the
CentacareCQ website at www.centacarecq.com or call our friendly Client Contact
Team on 1300 523 985.
Central Queensland Division of General Practice Ph. 4982 4233
Centrelink Ph. 4983 7000
Community and Primary Health Service: Child Protection Liaison Ph. 4983 9700
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Department of Communities, Child Safety and Disability Services Ph. 4983 7500
Domestic Violence Service of Central Queensland Ph. 1800 808 688
DV Connect
Women’s Line
Men’s Line
1800 811 811
1800 600 636
Emerald Neighbourhood Centre.
Emergency relief; crisis intervention; Information; Referral; Community Visitor. Ph.
4982 1696
Indigenous Community Links (ICL).
See Indigenous Community Links in this Directory to find out more about this program.
ICL in Emerald is located at Central Queensland Indigenous Development (CQID),
Shop 2/13 Borilla Street Emerald 4720. Ph.: 4987 4792 Fax: 4987 4928.
Kids Helpline
1800 55 1800
Legal Private (Network member) Anne Murray & Co. 17 Opal St. Ph. 4982 4236
Lifeline Telephone Crisis Support
13 11 14
24 hours crisis support helpline.
Psychologist: Gryphon Psychology.
Anger Management; Stress and Conflict; Couples Counselling; Family and parenting
issues; Children’s emotional and behavioural problems; Anxiety and depression (post
natal depression); Drug and Alcohol problems; Fatigue management; Sleep
assessment; Pain Management; Quit smoking programs; Critical incident;
Psychological trauma and stress related conditions; Mentoring and coaching for self
esteem, assertiveness; Work stress: work life balance; Adjustment difficulties; Loss
and bereavement; General psychological issues; Anger Management; Stress and
Conflict; Couples Counselling; Family and parenting issues; Children’s emotional and
behavioural problems; Anxiety and depression (post natal depression); Drug and
Alcohol problems; Fatigue management; Sleep assessment; Pain Management; Quit
smoking programs; Critical incident; Psychological trauma and stress related
conditions; Mentoring and coaching for self esteem, assertiveness; Work stress: work
life balance; Adjustment difficulties; Loss and bereavement; General psychological
issues. 132A Opal St. PH. 1800 056 076.
Red Cross
PH.aMs (Personal Helpers and Mentors) operates from the Neighbourhood Centre
and has an Emerald based worker.. Ph. 0408 712 953
Salvos: Budget Financial Counselling – click here to see more information in this
Directory – phone help available in this area.
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Suicide Call Back Service
1300 659 467
UnitingCare Community
Rural Family service provide practical, personal and therapeutic support for families
and individuals with children from pre birth to 18. Out reach and home visits as
needed. Ph.one 49823730
Financial Counselling Unitingcare Community Outreach
Unitingcare is now able to offer a telephone service to clients who reside in the
following towns:
Rockhampton; Yeppoon; Mount Morgan; Emerald; Blackwater; Biloela and Moura.
Clients can self-refer by ringing the 1800 007 007 line, or the Rockhampton office 4930
7300, and will be booked in for a counsellor to ring them at a time that suits them.
Agencies can also support clients to be referred, on their behalf with their permission,
by ringing the same telephone numbers or calling into the Rockhampton
office.
There are referral forms available from that office and resource packs that
can be given to the client when they engage in financial counselling.
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GLADSTONE AND BILOELA
AnglicareCQ
Gladstone
Services provided by AnglicareCQ’s Gladstone team include:
Mental health: support for people with mental illness aged 18 to 64 and for families
and carers of people with mental illness, and tenancy support for people with severe
and persistent mental illness living in community or social housing
Foster and kinship care, and residential care for children and young people with high
to extreme support needs who are subject to child protection orders
Housing: community housing, and National Rental Affordability Scheme properties
which provide affordable long term family homes.
Contact: AnglicareCQ 50 Young Street, Gladstone. Phone: (07) 4972 8220
Fax: (07) 4972 9382
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AnglicareCQ
Biloela
Services available through AnglicareCQ’s Biloela office include:
Mental health: support for people with mental illness aged 18 to 64 and for families
and carers of people with mental illness, and support for people with complex mental
health needs and multiple service providers involved in their care
Disability services from people from birth to age 65, tailored to the individual’s needs
with a focus on supporting independence and community engagement
Youth services for children and young people aged 12 to 18
Support for Indigenous children and families
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Contact: AnglicareCQ 79 Kariboe St, Biloela. Phone: (07) 4992 2421
Fax: (07) 4992 4063
Banana Shire Support Service.
Emergency accommodation and crisis support. Domestic Violence Support, DV Court
Support and the Community Legal Service. See solicitor by appointment – outreach
to towns/locations in the Banana Shire. Ph. 4992 3322
Basic Rights Queensland 1800 358 511
Basic Rights Qld provides free advice, advocacy and legal services for people with
problems with social security or disability discrimination.
Blue Care Services Biloela
Community
4 Hospital Rd. Biloela
4992 2481
Respite
4 Hospital Rd. Biloela
4992 1385
Capricorn Division of General Practice.
Mental Health Nurse Initiative. Ph. 4972 5244
CentacareCQ
1 Glenlyon St, Gladstone
Family Relationship Counselling
CentacareCQ Family Relationship Counselling services assists families, children,
couples, youth and individuals strengthen and grow in their relationships. Counselling
can assist with a range of issues including relationship issues, family changes, conflict
resolution, separation or divorce, parenting issues, grief and loss, or any other issue
that is negatively effecting your life or relationships. There are fees for this service
starting at $20 per hour for concession card holders. No client is refused a service
based on an inability to pay so fees can be negotiated. Appointments can be made
by phoning 1300 523 985.
Family and Relationship Community Education
The Family and Relationship Community Education program provides education to
groups, individuals and professionals to strengthen relationships, support families,
improve the wellbeing of children and increase participation within communities. These
services are provided to families, children, young people, communities and
professionals. Topics include:
 Behaviour Management
 Effective Co-Parenting
 Coping after separation
 Budgeting
 Parenting with Mental Illness
 1, 2, 3 Magic Parenting Workshop
 Bullying
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

Preparing for ‘Schoolies’
Creating Independence
To find out what workshops and/or education is coming up in your area, visit the
CentacareCQ website at www.centacarecq.com or call our friendly Client Contact
Team on 1300 523 985.
Centrelink Ph. 132 850 – general: 136 150 – Families Assistance
Cerebral Palsy League
62 Toolooa St Gladstone
4976 9929
Community Advisory Service
Short term accommodation to families with dependent children who are homeless or
in crisis: Children’s Resource and Advisory Service: Counselling – personal, child and
family counseling. No referrals needed but appointment must be made. Community
Legal Centre Service also based here.
Contact Information: Community Legal Service Ph. 4976 6300: Crisis Housing PH.
4976 6356: Children’s Resource and Advisory Service 4976 6356: Counselling 4976
6300:
Community Solutions
Community Solutions – Personal Helpers and Mentors Program (PH.aMs)
PH.aMs provides increased opportunities for recovery for people aged 16 years and
over whose lives are severely affected by mental illness, by helping them to overcome
social isolation and increase their connections to the community. People are
supported through a recovery focused and strengths based approach that recognises
recovery as a personal journey driven by the participant.
PH.aMs workers provide practical assistance to people with severe mental illness to
help them achieve their personal goals, develop better relationships with family and
friends, and manage their everyday tasks. One-to-one and ongoing support ensures
the individual needs of the PH.aMs participants can be addressed. They are assisted
to access services and participate economically and socially in the community,
increasing their opportunities for recovery.
Community Solutions – Partners in Recovery (PIR)
Coordinated Support and Flexible Funding for People with Severe, Persistent Mental
Illness and Complex Needs (PIR) initiative aims to support people with severe and
persistent mental illness with complex needs, and their carers and families, getting
multiple sectors, services and supports they may come into contact with (and could
benefit from) to work in a more collaborative, coordinated and integrated way.
Contacts: Community Solutions, 32 Tank Street Gladstone : P O Box 5254 Gladstone
QLD 4680. Ph.one - 4977-8111
DV Connect
Women’s Line
Men’s Line
1800 811 811
1800 600636
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Endeavour Foundation
Learning and Lifestyle Centres.
Biloela – 68 Valentine Plains Road. Phone 4992 6298
Gladstone – 673 Glenlyon Road. Phone 4979 1677
Excelcare Gladstone
Shop 3, 6 Barry St. 4938 8400
Gladstone Community Advisory Service
Radio Tower Lot 142 Goondoon St 4976 6300
Gladstone Community Linking Agency
1/13 Herbert St. Phone 4972 8855
Gladstone Community Mental Health Service.
Community Mental Health Services offer a free and confidential service specialising
in the treatment of individuals who have or are at risk of developing moderate to severe
mental illness. A team of mental health professionals offers medical and psychiatric
assessment of existing or possible mental health problems, design and
implementation of therapy, case management, crisis intervention, and community
liaison and education. The full range of mental health problems is catered for including
severe emotional disturbance, anxiety disorders, depression, eating disorders and
psychotic illnesses. For after hours treatment of an acute mental illness episode or
psychiatric crisis contact the Emergency Department of the nearest Hospital. 160 –
170 Goondoon St. Gladstone 4680. Ph.: 4972 3466.
Gladstone Reconnect
The Gladstone Reconnect program is auspiced by Roseberry Community Services
located at 39 Flinders Parade, Gladstone 4680. Ph.: 4972 0047 Fax: 4972 0917.
For more information see Reconnect in this directory.
Indigenous Community Links (ICL).
See Indigenous Community Links in this Directory to find out more about this program.
ICL in Gladstone is located at Nhulundu Healing Service, 1 Manning St. Gladstone
4680. Ph.: 4979 0992 Fax: 49790967
Integrative Wellbeing Solutions
Family Reports, Psychologists. Phone 0400 739489
Sylvia Smith (B.A. (Hons) Psychologist, MAPS: 94 Glenlyon Street: PO Box 813,
Gladstone, Q. 4680. Ph.: 0400 739489 Fax: 07 49721555
www.integrativewellbeingsolutions.com.au
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Kids Helpline
1800 55 1800
Lifeline Telephone Crisis Support
13 11 14
24 hours crisis support helpline.
Legal Private (Network Members)

Appleton Krebs Lawyers. Suite 4/37 Goondoon St. Gladstone 4680. Brad Krebs
Ph. 4972 7766

Farnsworth Legal. Family Law, Wills and Estates and Property. PO Box 7376
Kin Kora Qld 4680. Tel: Rosemary Farnsworth 04 2223 1015
Email: legal@farnsworthgroup.com.au
Website: farnsworthgroup.com.au/

Tony Godwin and Co. 3/100 Goondoon St. Gladstone 4680. Ph. 4972 4100
 Sanderson & Parks Solicitors. ADDS Building, Gladstone Road; PO Box 1
Biloela Qld 4715. Ph. 4992 3377 email info@sandersonparks.com
Lifeline Telephone Crisis Support
13 11 14
24 hours crisis support helpline.
Magistrates Court 14 Yaroon St, Gladstone 4680.. Ph. 4971 2423
Nhulundu Health Service
Indigenous Health Organisation (Nhulundu Health Service) has a charter to provide
an integrated, comprehensive primary care health service to the whole Gladstone
Community from birth through to old age. 1 Manning St, Gladstone 4680. Ph. 4979
0992
Ozcare Counselling and Support Service
Provides unbiased counseling for men and women effected by domestic and family
violence. Provides information, referrals and community education. Service is
confidential and free of charge. Mon – Wed 8.30am -5pm. Ph. 4979 6200
Ozcare Domestic and Family Violence Court Support Service
Assistance to either take out or respond to a Domestic and Family Violence Protection
Order. Support during the court process and information and referral as required. Free
and confidential face to face or telePh.one assistance available. Services operates:
Mon.; Thurs.; Fri.
Ozcare Women’s Refuge
24 hour service for women escaping family violence. Offers safe secure short term
accommodation for women, or women and children escaping domestic violence
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OzCare Homestay Early Intervention program
Helping people to maintain their tenancy by giving support and assistance with:
Housing applications
Transport to appointments
Communication
Budgeting
Hygiene
Nutrition (developing weekly menu)
Parenting skills.
Contact Information; Support Worker - Melodi Simpson: Ph.one 07 49374318:
Mobile 0439085214: Fax 07 4979 6209. Email melodi.simpson@ozcare.org.au
Shop 1/174 Goondoon Street, Gladstone.
PO Box 1194, Gladstone, Qld, 4680
www.ozcare.org.au
Personal Helpers and Mentors Program (PH.AMS) Gladstone 4977 8111
Psychologist - Private
See Integrative Wellbeing Solutions in the Directory
Public Guardian Office Of The
1300 65 3187
adult@publicguardian.qld.gov.au
www.piublicguardian.qld.gov.au
Public Trustee of Queensland
Trustee House 66 Goondoon St. 4962 1100
Local call charge: 1300 36 0044
Email: pt_gladstone@pt.qld.gov.au
Website: www.pt.qld.gov.au
Relationships Australia
Family Dispute Resolution. Relationship counselling for individuals, couples and
families. Parental mediation. Counselling for gamblers and families; see Gambling
Help Service in this Directory.
Parenting Order Program: Assessment no wait: The Parenting Orders Program has
two aspects to it. The first one being through case management identifying issues of
contention between parents in their co-parenting relationship. This allows for additional
supports eg: counselling, 1 on 1 and working closely with other agencies referring as
required. For those parents identified as benefiting from further information around coparenting the option is given to attend Focus On Kids group sessions. Case review
ongoing on an as needs basis.
Please ring 1300 364 277 for appointments
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Roseberry Community Services Limited
Roseberry Community Services is a community based organisation providing a variety
of services to meet the identified needs of young people and families who are
experiencing difficulties as well as accommodation services.
Roseberry House Gladstone provides short term accommodation and support for
young people who are homeless and in crisis. Our staff work to enhance the dignity,
self-esteem and independence of young people (aged between 16 and 25 years),
whilst recognising the importance of families.
Contact Information: Roseberry House
20 Rollo Street, Gladstone
Tel: 49725383; Fax: 49720 850; email: roseberryhouse@roseberry.org.au
Our Transition to Independent Living (TIL) Workers provide practical and emotional
support to young people living independently in the community. The TIL service aims
to assist young people to pursue appropriate options within the community and to
ensure young people have the capacity to achieve the maximum degree of selfreliance and independence.
RCS Youth & Family Service staff offer counselling for families who are experiencing
the early stages of conflict with adolescents, with a view to preventing youth
homelessness. We work towards family reconciliation where there is an immediate
risk of homelessness, or when the young person has recently become homeless. We
also assist young people in making a smoother transition into the community if it is
unreasonable for them to live at home.
Contact Information: Youth & Family Service and TIL
39 Flinders Parade, Gladstone
Tel: 49728200; Fax: 49720262; email: colleen.tribe@roseberry.org.au
Branchout Youth at Risk Initiative (YARI) plays an essential prevention and early
intervention role in responding to young people aged 12-18 years who present with a
number of risk factors that may result in harm, negative health outcomes, or interaction
with Youth Justice or Child Safety. Young people have the opportunity to engage in a
number of programs that address personal development, community involvement and
literacy and numeracy.
Contact information Branchout
39 Flinders Parade, Gladstone
Tel: 49728200; Fax: 49720262; email: karol.battams@roseberry.org.au
RCS Gladstone Housing Services
We manage a range of community housing options, both long term and emergency
units, for adults and young people in Gladstone. Our long term housing is regulated
by the One Social Housing Policy with the Department of Communities (Housing and
Homelessness Service). Clients need to be registered with the Department of
Communities (Housing and Homelessness Service).
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Contact Information: RCS Housing Services
159 Goondoon Street, Gladstone 4680
Tel: 49720047; Fax: 49720917; email: karol.battams@roseberry.org.au
Salvos Budget Financial Counselling – click here to see more information in this
Directory – phone help available in this area.
Suicide Call Back Service
1300 659 467
Unitingcare Community.
UnitingCare Community is one of the state's largest community service providers,
offering Lifeline services, child and family care, counselling, disability support and
social inclusion programs throughout Queensland.
PH. 4972 6076 Telephone No: 131 114 (Lifeline 24 hour crisis counselling) Free call
from mobile Phones
Financial Counselling Unitingcare Community Outreach
Unitingcare is now able to offer a telephone service to clients who reside in the
following towns:
Rockhampton; Yeppoon; Mount Morgan; Emerald; Blackwater; Biloela and Moura.
Clients can self-refer by ringing the 1800 007 007 line, or the Rockhampton office 4930
7300, and will be booked in for a counsellor to ring them at a time that suits them.
Agencies can also support clients to be referred, on their behalf with their permission,
by ringing the same telephone numbers or calling into the Rockhampton
office.
There are referral forms available from that office and resource packs that
can be given to the client when they engage in financial counselling.
Welcoming Intercultural Neighbours (WIN)
Welcoming Intercultural Neighbours Inc. (WIN) is a non-for-profit Gladstone based
organisation that has been established to assists new residents and their families
integrate confidently into the Gladstone Region. The organisation provides support,
information sessions, education and training, orientation programs, referrals,
resources development and provision, and events planning and promotion.
Services include: Community; Language; Youth; Training; and Corporate
Contacts: 10 Tanks St Gladstone. 4903 1931 or 0487 422 142
E: contact@win-australia.org.au
http://www.win-australia.org.au/
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LONGREACH and BARCALDINE
Alcohol and Drug Foundation Queensland
Alcohol and Drug Foundation Queensland is a Non-Government Organisation (NGO)
dedicated to reducing the individual and social harms associated with alcohol and drug
use and to promoting health enhancing behaviour change. Ph. 0400 022 906
AnglicareCQ
Longreach
Services provided by AnglicareCQ’s Longreach team include:
 Housing: community housing, short term supported accommodation for families
in urgent need of a place to stay
 Mental health: support for people with mental illness aged 18 to 64 and for
families and carers of people with mental illness
 Homelessness support, including services to support people with disability to stay
in their homes
Contact: AnglicareCQ 15 Pelican St, Longreach. Phone: (07) 4658 0431
Fax: (07) 4658 3265
AnglicareCQ
Barcaldine
Services available through the AnglicareCQ Barcaldine office include:
 Youth services for children and young people aged 12 to 18
 Foster and kinship care
 Housing: community housing, short term supported accommodation for families
in urgent need of a place to stay
Contact: AnglicareCQ 82 Ash St, Barcaldine. Phone: (07) 4651 2161
Fax: (07) 4651 2352
Australian Red Cross
The Red Cross Office 78 Ash St Barcaldine. Services from this office cover the area
including Longreach
There are several Programs:
 PIR (Partners in Recovery)
 ACHA (Assistance with Care and Housing for the Aged)
 SAM Our Way Community Development with Youth Services
 PACE (Parent and Community engagement)
In addition to a Youth Centre, and Telecross service. Ph. 4651 2007
Basic Rights Queensland 1800 358 511
Basic Rights Qld provides free advice, advocacy and legal services for people with
problems with social security or disability discrimination.
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Central Queensland Indigenous Development
Central Queensland Indigenous Development 39 Duck St. CQID is committed to
generating and leading positive social change for Indigenous Australians and other
people in our communities. PH. 4658 1855. http://cqid.com.au/
Community Health Longreach
Community Health Centre Duck St. This service is part of the central West Health
Service District (Qld Health) and routinely assists separating and separated families
with counseling and other assistance. The service covers all ages and both males and
females. It also provides a wide range of other counselling and support services to the
community. Ph.: 4652 5500
DV Connect
Women’s Line
Men’s Line
1800 811 811
1800 600636
Indigenous Community Links (ICL).
See Indigenous Community Links in this Directory to find out more about this program.
ICL in Longreach is located at Central Queensland Indigenous Development (CQID)
39 Duck St. Longreach 4730. Ph.: 4658 1577 Fax: 4658 1599
Lifeline Telephone Crisis Support
13 11 14
24 hours crisis support helpline.
Longreach Regional Council: Community Development PH. 4658 0431
Kids Helpline
1800 55 1800
Lifeline Telephone Crisis Support
13 11 14
24 hours crisis support helpline.
Relationships Australia.
Counselling and Community Education for Gambling Help Service and Victims
Counselling and Support Service. 19 Duck St (Cnr of Duck St & Crow Lane old
Convent Building). PH.: 1300 364 277 or direct (07) 46581855
Salvos Budget Financial Counselling – click here to see more information in this
Directory – phone help available in this area.
Suicide Call Back Service
1300 659 467
Winton Shire Council Rural Family Support.
Family Support Worker: Jodie Gadd. 4657 1877 : 0427 571 877
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MOURA AND MONTO
Anglicare CQ; Moura
Services provided by Anglicare CQ's Moura team include:
 Banana Shire Youth Service for youth aged 12 to 18, offering information, advice,
referral, one on one support, case management and integrated response
 Moura Community Service offers Family and Individual Support with no age
restriction and includes generalist counselling, personal support, information,
advocacy and referral
 Emergency Relief provides financial assistance and referral, helping those
struggling to afford the basics of life such as food, rent and utilities
Contact Anglicare CQ
Pharmacy Building - Marshall Street, Moura
Phone: (07) 4997 3473
Fax: (07) 4997 2233
Basic Rights Queensland 1800 358 511
Basic Rights Qld provides free advice, advocacy and legal services for people with
problems with social security or disability discrimination.
Blue Care Respite Services
22 Shirley St. 4997 3383
DV Connect
Women’s Line
Men’s Line
1800 811 811
1800 600636
Kids Helpline
1800 55 1800
Lifeline Telephone Crisis Support
13 11 14
24 hours crisis support helpline.
Monto Neighbourhood Centre
7 Huxley St Monto. 4166 1733
Suicide Call Back Service
1300 659 467
WOORABINDA
AODS – Sober up shelter Ph. 49132840
Australian Red Cross Ph. 49350613
 Family Partnerships
Case work with families
 Youth Support
 PaCE (Parent and Community Engagement)
 Gumbi Gunyah Women & Children’s Well-being Centre 0408 785 032 (on call
number)
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Also see Australian Red Cross RAI and Australian Red Cross PH.AMS in this
Directory
Baralaba State School. Ph.: 49982333
Basic Rights Queensland 1800 358 511
Basic Rights Qld provides free advice, advocacy and legal services for people with
problems with social security or disability discrimination.
Centrelink Agent. Ph.: 49350489
Council Office. Ph.: 49259800
CQID (Central Queensland Indigenous Development) Ph.: 49132500.
http://cqid.com.au/
DV Connect
Women’s Line
Men’s Line
1800 811 811
1800 600636
HUB – Housing Qld: Youth Justice: Child Safety Ph.: 49259024
Kids Helpline
1800 55 1800
Lifeline Telephone Crisis Support
13 11 14
24 hours crisis support helpline.
Medicare Local/Central Division of General Practice
Counselling services. Ph.: 49350038
Multipurpose Health Service/Hospital-doctor Ph.: 49132800
Police Station. Ph.: 49350155
Post Office. Ph.: 49350144
Salvos Budget Financial Counselling – click here to see more information in this
Directory – phone help available in this area.
Suicide Call Back Service
1300 659 467
Undoonoo Day Care Centre. Ph.: 49350500
Woorabinda Primary School. Ph.:49132222
Wadja Wadja High School. Ph.:49350158
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Yumba Binda Aged Hostel. Ph.:49350069
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